oh yeah let's get rid of this stuff in here this looks heavy yeah yeah yeah let's do that I don't think anybody at my previous Bank even knew what my name was the situation through Co with that large Bank was awful I was going over heads and calling anybody I possibly could at this bank right the first set of PPP loans came and went never even got a phone call we didn't get any money they could have actually cared less I decided that I was going to open amp Studios I knew for sure I did not want to bank with them again always a dream of mine to have my own Salon my business partner decided she was going to retire from Salon ownership it was very clear to me that it was time for me to be able to do this by myself and that I had really really strong visions of what it should look smell and feel like and really Elevate the experience for the team and for the guests so when lesie sat in my chair I'm like please tell me about who do you work for and tell me about the bank so she really started to tell me a little bit about Northwest Federal Credit Union and she said oh my gosh I can't believe you're asking me this because we are expanding our services so much right now to really try and work more with small businesses in the community and I'm like okay sign me up I'm in what do I have to do so we kind of helped her with that process of getting things started with her business account and then we also even dug deeper with u small business business loans as well things were getting delayed but we didn't want her to panic so we did some business line of credit and credit cards to kind of bridge that gap for her to make sure that she was able to open up on time they were absolutely invested in my future and the success of this business I needed to buy all the lighting I needed to give the contractor like some more money right for the building construction if we didn't open on time I had like this entire team would be unemployed no work 2 months before Christmas it's just crazy yeah and very stressful super stressful so they took a lot of the stress away for you that's great in incredibly people from Northwest Federal Credit Union came here for our ribbon cutting and for our grand opening wow it's above and beyond it's incredibly so they were all here yeah it was kind of like we are all in it together team effort here we are she opened up one time the grand opening was beautiful ribbon cutting was amazing we just took great pride in the fact that we can be a part of that it felt awesome because of their help and assistance I feel financially strong you know I have a partner in my finances it's just incredible to me that I thought doing business with Northwest Federal would be a little different and you'd get a little bit of a better customer service but I had no idea the amount of help and how they would come alongside me when I tell you I'm a loyal client it doesn't even begin to say it [Music] oh