Kansas City family loses home to fire after long 911 wait time

Published: Sep 09, 2024 Duration: 00:04:02 Category: News & Politics

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>> If they can respond emergencies faster wash up in my family line. It is the difference between a safer parents. >> yes, it absolutely is. >> Just brutal video, a family tonight talking to FOX 4 after calling 9-1-1 while they watched their house burn outside. Mayor Quinton Lucas spoke with Lee Jackson about this today. let's go to Malik Jackson Ali, can you tell us more about the story? >> Yeah. And a dire situation when it comes to 9-1-1. Wait calls and the mayor is upset about this. Today he tweeted about a mom who was delivering her baby at home with a midwife when they called 9-1-1 emergency happen and they had to wait nearly 20 minutes for help. And he says that this is a situation that is a resolution soon. Tonight we see this problem to the eyes of a family of 4 here in Kansas City with one on the way that had to wait nearly 15 minutes as they watched their home go up in flames. >> The moments neighbors scrambled to oils to make sure they have all made out. But they did know was that the boys were driving themselves to the fire department for help because they couldn't get with a call. >> 9-1-1. >> So this my God. What are we going to do? You know? >> call 9-1-1, you know, >> when they don't pick up, 'what your other answer. You know, what can you do? The boys Golden one at 09:35PM. last Tuesday, firefighters didn't get to their home for nearly 15 minutes here hold. For 6 of those minutes. More than 4 times with Mark says the average wait time was in August, which is just over 50 seconds. Extremely frustrated. >> It makes me so frustrated play to moving out of Kansas City. They can't fix these issues. Why stay here? What is their incentive to call no one's I think going to see more and more of is that people feel like they don't have I think you are seeing more situations. I think what you're seeing is more and more people are are not reporting crimes. Mayor Lucas now says everything must be thrown at this problem because without this part of the system working. >> Well, everything else in his words, co-op says these aren't unique stories. These are just one This is actually something we need to make a difference. We need to make some level of change. >> And first and foremost, if you are able to help the Malloy family, the way to do that is attached to this story which is already posted on FOX 4 KC Dot com. Additionally, we learned today from the mayor that currently in the budget there is funding for 80 vacant positions that open their vacant positions right that can help alleviate this problem. As the mayor says, quote, the money is there. >> Emily, this is an issue that we've talked about for some time now. The mayor voiced concerns last spring when his mom was put on hold like this. So how likely are we to see action on any time soon? >> That's exactly correct. We've been here before, in fact, with the fire, we first told you about about 8 months ago, a similar situation. We do know that the be opc is meeting tomorrow. The mayor says he plans to mention this topic there as well as a meeting tomorrow at 06:00PM at the Plaza Library where we will be discussing. The mayor will be discussing several solutions when it comes to safety here in Kansas City. And as you heard, this is a top priority of him his administration. So. The quick answer to your question is we could see something this week.

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