DWP's Major Changes to PIP and WCA Assessments: What You Need to Know!

[Music] hey folks big changes are coming to the way benefits assessments are conducted for millions in the UK if you receive personal Independence payment or pip or need a work capability assessment this is important for you starting from September 2023 the department for work and pensions or DWP has streamlined the process by appointing capita Business Services to handle these Assessments in the Midlands this is part of the health transformation program aimed at making the whole process process smoother and more efficient and that's not all we're also looking at some tech improvements by 2024 there'll be a new phone system and updates to the video assessment application this means you'll find it easier to interact with the DWP and get your assessments done now here's an interesting tidbit recent data shows that only a small number of pip assessments were audio recorded plus most of the simpler light touch reviews didn't even need a health professionals evaluation this hints that the DWP is already find