Fix WIFI Issues With Your Optimum Online Router!!

hey guys Mike here with rapid purple so wanted to do a quick video specifically targeting everybody with optimum online um now as a kind of quick disclaimer I don't work with optimum I'm not affiliated with them in any way shape or form they don't pay me be great if they did but they don't um I have however had optimum I mean four more years than I can remember what it was cable issue well before optimum came into existence I had opted to him before Verizon FiOS came out I had optimum when Verizon FiOS came and knocked on my door thirty million times in a single summer to try to sell me files and I have optimum still I run into my office out of my house it's I mean me personally I love it now my dad recently changed over to Verizon FiOS because as he said he just had absolutely no service in his building now there's a reason behind this and and and it seems to be an issue that a lot of people are having I personally had this myself here at the office I never had this at the house I'm solely because I never used the kind of the factory or the the router that's given to you by optimum I always used my own at the house at the office when I initially got things going up here and I set things up I utilized the property they gave me well I utilized one before this one they send me this one so here's kind of the story right some point realized that I had I mean service here at the office um now I wasn't paying for turbo 50 or boost 50 or whatever that plan is that they have at the time of this story I'm paying for it now however at the time the story I was not now what I noticed was that every now and that I mean my DNS lookups would be just ridiculously slow my connections would timeout very often um and as far as my wireless service goes my wireless was just it was close to not you know really being there in in existence so I called the pop to him I said listen guys and I'm having XYZ as far as issues go so from someone they did some Diagnostics on there and they were like you know what we're seeing that it's the that it's the router that you are using it's one that we provided you will come by will swap it out so they came by they swapped it out with this on essentially d-link unit um branded by optimum di r86 al so they came they swapped it out with this um and you know what I'll say that I mean my connection speeds immediately improved our weather that was just because I was using an extremely outdated router with an extremely outdated software on it as opposed to swapping just something newer you know could have you know realistic leap in it but anyway my speeds got a little bit better my timeouts mic my wireless my everything else stayed as crappy as it was so I called up him a couple times and thankfully thankfully I reached the one rep the one rep that in my experience was finally able to explain to me what was going on and you know what it made perfect sense and I feel like an idiot for not picking it up myself I am in kind of a half residential half commercial area um now because of that I have a lot of small businesses around me a lot of small businesses use IP cams for example that run off wireless networks um a lot of the small businesses around me are utilizing their default optimum provided routers um and here's kind of where things get a little bit messed up so from factory you can't take this optimum router and make it utilize any other channel that it's by default set on for your wireless now here's kind of the thing with this when you go out there and you get foscam for example a simple cheap IP camera or a d-link IP camera I mean or no brand IP camera you went to ebay paid 100 bucks you got a set of eight minute DVR all of those are probably going to transmit on channel 1 or 3 so is this thing so is every single other business person house that has this unit and now here's the thing now if you're in an area that's kind of half commercial half residential and you have buildings in your offices and and and your businesses and you have all of this and 75% of this whole area sitting on two channels yeah good luck trying to have normal Wi-Fi speeds or normal connection speeds are not having your things time out the same time you pressed enter to go to you know rapid purple comm 10 people pressed enter to go to google.com and and you end up with a very very very saturated wireless network um now notice now my my direct I mean if I connected my computer directly to the router things were fine but my wireless that was my wireless that kept messing up and because as I was explained my timeouts would tell not because this thing was consistently consistently trying to go between its default channel settings which are essentially 1 3 and 7 I believe I was explained I could be wrong in that 1 in 3 are definitely in that rotation it constantly tries to jumble back and forth between them while it's also trying to serve my landline connections and so forth and then this thing actually slows down a bit and I'm sitting there thinking why is it taking so long for it to figure out where Google com is supposed to point so simplest fix possible that I did I went up into my collection of random tech crap that I've accumulated I pulled out a Linksys wrt54g dd-wrt I plugged it in utilizing its built-in tools I check to see that everybody was on channel 1 and 3 set my thing to channel 9 haven't had a single issue since beautiful I'm loving it since then I did upgrade to the ultra 50 or the mega 50 or the 15 whatever uh without to them and it's great and I'm loving it and just because it was more convenient for the office and they gave me a phenomenal deal on it probably because I've been with up forever they gave me a great deal on and I was like you know it's well worth the speed limits um since then it's been a couple months um do I want a new router yes do I need it right now honestly no um as far as my internal network everything's run through a gigabit switch especially since I got that Synology Nass um and well I needed to have a gigabit switch for all the other computers and everything that kind of run into there I wanted everything to have a smooth and as fast as a connection as possible amongst each other so all that's running through gigabit switch and and you know what my routers don't just just fine flashed with dd-wrt um the last speed test that I gave um right before starting this video I got a download speed 256 megabits a second my uploads and essentially nineteen point eight megabits a second I mean I'm I'm fine um for what I need for for small business use is beautiful I'm great I love it um so I I wanted to throw this video out there because I know that a lot of people are having very similar issues and you guys are just in a congested area or or you live in a building and and half your building has optim online and everybody got one of these things even if they didn't chances are they're still running on one of those default channels whatever they are even if you go out you buy a brand new route it's gonna run on one of those default channels the difference is that you can change it on every of the router you get but you can't change it on this thing um more so well I asked I explicitly asked so I was like look I was including you know listen do you guys care if I flash this thing with dd-wrt like I'll keep using it you gave it to me thank you you know if you want like I'll give it back you can obviously flash it back with something else but do you mind if I flash it with dd-wrt you continue to use it that way so I can utilize the one you gave me but make use of my own custom settings and putting it on different channels and so forth ah apparently no um chances are you probably try it um detect that I was talking to it I'm gonna take his word Onix he's been right on all this so far is that this thing is gonna break itself and call it a day and you know what honestly for what a router costs these days you can pick it up starting 45 bucks 40 bucks I mean shop on you like Amazon they have sales deals you'll pick it up for cheap just grab one of those um chain just change our channels that are around you and and see how much better your Wi-Fi resumption gets and your Wi-Fi speeds get and so forth um now this probably applies to tons of other Internet service providers out there not just optimum so I'm just using optimum because that's where my personal experience lies and that's where I'm seeing a lot of my own friends and family kind of have the same issue that I went through and that I solved so I'm putting it out there like this um again anybody adopt him don't take offense to it I love you guys I've been with you for probably more than a decade at this point if I could account to remember um and I'm obviously not going anywhere and hopefully this helps everybody else out there that's having you know any similar issues or similar headaches with any of this um you know get rid of this thing get it get your own router use an old router um you don't even have to flash it with you wor th kind of did it for fun but that default Linksys router already lets me change the channels to something different um if you don't flash the DWR teen you don't have any built-in tools to use to scan to see what's going on around you as for our channel goes and so forth honestly just try changing it jump onto channel 7 or the channel 8 on the channel 9 just run speed tests one after the other and just see the difference that you get and I do truly believe that that should help a lot if you guys fix your issues um and then you all essentially have to leave option for a different service you know a provider just to have the same problem there so that's that hopefully this helps you guys out if you have any questions any issues anything like that feel free to shoot me comment below I mean I'm not optimum customer support but as long as I know them I'm sure I know something I'll try to help you out the best that I could um and yeah as always like the video if you don't like it you don't like it if you like it you like it you should hit the like button subscribe we'll see you soon