Microsoft says productivity software suite recovered after outage

Microsoft said its cloud-based productivity software suite which includes word excel and teams among other widely used tools has recovered after an outage impacted thousands of users on Thursday we can confirm the issue impacting connectivity to Microsoft Services is now mitigated the windows parent said in a post on X the company had set a change within a thirdparty internet service providers ISP managed environment resulted in an impact Microsoft started to see signs of a recovery after the ISP reverted the change the outage comes nearly 2 months after a faulty software update from cyber security services provider crowd strike affected nearly 8.5 million Windows devices crippling operations across Industries ranging from Airlines and Banks to healthcare the technology Giants Azure Cloud platform had said on exit was probing customer reports of a potential issue connecting Microsoft services from AT&T networks we experienced a brief disruption connecting to some Microsoft services on our Network the issue has been resolved and connections are operating normally an AT&T spokesperson said in a statement incident reports for Microsoft 365 fell to about 800 as of 1028 a.m. ET after having peaked at more than 23,000 earlier in the day down detector said it had seen more than 90,000 user reports come in within the United States for Microsoft 365 with Azure teams Xbox box Bing Microsoft store and all of the company's entities seeing elevated cases the platform which tracks outages by collating status reports from a number of sources including User submitted errors on its platform said the outage appeared to be affecting other companies as well