Intro hi welcome to my youtube channel so please before you continue to watch this video don't forget to hit the subscribe button and subscribe to my channel so today i want to show you how to repair microsoft office so let's say you are using microsoft office 2016 or 2019 or even office 365 apps and you have an issue like receiving error message or microsoft office keeps freezing so it comes to a point where you've tried everything and nothing is working so the only option you have is to repair office 365. so i'm going to show you how to at all repair office if you are having issue with office so the first thing to do is if you can see i have installed microsoft office on this um computer i've accessed excel um i have um office i have powerpoint publisher word and outlook as well so the first option Open Office we have to open office is by going to your start menu and here you will need to go to settings so in settings just type programs here we have the options to add or remove programs so click on add or remove programs so i have installed microsoft of office 365 on this device so to make my if i have a long list of programs on this computer if i just scroll down you can see i have the microsoft 365 apps but what i can as well do is to just type um 365 and you can see that i have just one option of microsoft 365 apps for enterprise it's actually english version so what i'm going to do is i'm going to click here click on office and then click modify if i click modify and then you will receive a pop-up to actually allow this app to make changes to your device click yes so if i click here as you can see i have two options the quick repair or the online repair but at the same time let me just close close these and close this so let me give you a second option on how to actually go to your programs and future so if i go to my start menu yeah i'm going to type the app wizard for dots cpl so if i tap this and i click on apps which is going to take me to my programs and future so you can see that here i'm actually right now i'm actually my control panel so let me just close this as well if i go to my control panel here you see i have my control panel and my control panel we can decide to actually search for programs and future so if you are opening control panel for the first time probably your um icons will be on category so what i actually do is to view by category and change it to large icons so here you can see how the option to just search click on programs and features so if i click on program feature you can see that i don't even need to search you can also search for a program here if you have a long list of programs but if you don't have so much program like i do here you can just click on microsoft 365 apps for enterprise and click change so you have the option to Uninstall actually uninstall so please don't click on install except you want to uninstall office from your device so just click change so you have to accept the yeah just click select yes to allow um this app to make into your device and here we have this two option so we have the option to do a quick repair so with the quick repair your the your repair will not go through the internet to actually download and fix any um thoughts that outlook or office has have but if you select the online repair what is going to happen is um office is going to go through the internet and download some other some updates or some quick fees to actually face all issues related to microsoft office so what i actually do because as an i.t i've come across a situation whereby we've tried different options to actually um fix a problem with office but still we couldn't um solve that problem so my last um option is i try to do an online repair so i'll repay take some time for the uh for office to be um kind of reconfigured but mind you office is not going to like reinstall or delete all your um your program like excel or what program you've already saved to your device so it's go everything is going to still remain the same so what is going to happen is um office is going to go to the internet and download some quick face so just click repair i say ready to start an online repair we will download file to repair your installation this may take some time and requires an internet connection so click repair you can see that office is trying to see first of all if any program or apps is open it's going to those apps will be closed and you will be required to close those apps then office is just going to take some time and download any files that are required and repair your microsoft office 365 or microsoft office 2019 so i'm going to pause this video i'll come back again if the repair has been completed because this may take some take some time so i'm here you can see that office is trying to actually download um it's it's it's it it looks as if office is trying to download all the apps again from the internet but what you try what is going on is this if you have any excel or what document you save powerpoint um access or outlook nothing is going to change from your device like if you've configured outlook before you you don't need to kind of reconfigure outlook um again or even like if you have skype or you have microsoft teams you don't need to configure them um again on your device so this is going to take some time going to download everything from the internet and fix any problem you are having with microsoft 365 apps so here you can see that office is being repaired you can see i just received a message that installation is finished your office product is now complete completely installed and you all you ask your offset office is installed now so what you need to do is just click close and here we can as well minimize this and when i open uh let me just try to open excel for the first time you can see that here i'm opening excel for the first time and if i open excel you can see we have excel is open let me just close this and yes so you can see that um office has been fixed so if you're having any problem if you have like error receiving an error message or um offices excel or microsoft outlook is freezing all the time i think after doing doing a repair it's going to resolve your problem my name is calvin johnson please if this video has been of any help to you don't forget to share my video you can like my video as well and also leave a comment and i'll reply to you as quick as possible