Microsoft Outage: United Air, American Air, Delta Ground Flights

Published: Jul 18, 2024 Duration: 00:03:38 Category: News & Politics

Tags : airport airline Guy Johnson FAA Cloud Computing Microsoft Corp. Infrastructure Benedikt Kammel Delta Air Lines Inc Grounding United Airlines Holdings service outages

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COMPANIES WON'T BE ALIVE TO THE ISSUE. OUR GUEST JOINS US NOW OUT OF BERLIN. GIVE ME AN IDEA WHAT IS GOING ON. YOU GUYS WILL BE COLLECTING AND LOOKING AT THE VARIOUS IMPACTS WE ARE SEEING AROUND THE WORLD. GIVE ME A TOP DOWN VIEW WHAT IT IS LOOKING LIKE. FRANTIC IS THE WORD WE'RE ALL LOOKING FOR. SEEMS TO BE A CASCADING LINE OF FAILURES WE'RE EXPERIENCING. WE HAVE COLLEAGUES IN ASIA GOING FROM AUSTRALIA TO THE U.S., NEAR BERLIN. SEEMS TO BE DOWN EVERYWHERE, THE SYSTEM. THE BERLIN AIRPORT OBVIOUSLY NOT THE WORLD'S BIGGEST. THAT'S DOWN. NO OPERATIONS THERE. WE JUST RECEIVED NOTE FICK FEDERATION THE FAA, THE U.S. REGULATOR. THERE IS NO MORE TAKEOFFS FROM THE LIKE OF AMERICAN EARLS, DELTA, UNITED, WE'RE CHECKING ON HEATHROW, THE MOST IMPORTANT APT IN EUROPE. IT IS VERY MUCH CHAOTIC AT THIS PONT. IN TERMS OF THE NEWS GATHERING AND IN TERMS OF WHAT WE KNOW HOW DEEP THIS GOES. DOES IT GO BEYOND THE AIRLINE SECTOR? WE'RE HEARING BANKS. IT IS THE DEPTH OF THE PROBLEM THAT WE'RE TRYING TO EXPLORE NOW. GUY: DO WE KNOW WHAT THE ISSUE IS? I HEARD EARLIER, THE FACT THAT THIS IS COCKPIT RELATE. I HEARD FROM CATHY THEY EARLIER -- CATHAY EARLY ONMAYBE IT IS C. IT IS NOT OBVIOUSLY SOMETHING THAT IS INSIDE THE COCKPIT. THIS IS THE INTERFACE BETWEEN WHAT'S HAPPENING ON THE GROUND AND THE COCKPIT. WE HAVE HAD DISRUPTIONS PREVIOUSLY. WHAT WE HAVE NOT SEEN IN A LONG TIME EVER. THIS IS NEW. THAT'S WHAT WE'RE TRYING TO FIGURE OUT. WHERE EXACTLY THE FAULT CAME FROM AND HOW QUICKLY IT CAN BE FIXED. SOME AIRLINES SAID OPERATIONS ARE SLOWLY COMING BACK WHEREAS OTHERS SEEM TO BE FALLING SPO THIS ISSUE NOW. IT IS VERY MUCH SORT OF AN IN AND OUT OPERATION AT THE MOMENT. THE INTERFACE BETWEEN GROUND CONTROL AND THE COCKPITS AND AGAIN, THERE IS ALWAYS A LOT OF SECURITY BUILT INTO THIS. WHENEVER THERE IS AN ISSUE THE MODE OF OPERATION IS TO SLOW THINGS DOWN, KEEP AIRCRAFT ON THE GROUND TO KEEP PEOPLE SAFE. ANNA: JUST TO FLAG TO EVERYBODY THAT WE ARE NOW RUNNING A BLOG, THE TEAM ON THE NEWS DESK GETTING THAT UP AND RUNNING QUICKLY. THAT IS RUNNING ACROSS THE BLOOMBERG TERMINAL. THIS WIDESPREAD TECHNICAL OUTAGE. MEEKER SOFLT SAYING THEY ARE WORKING ON THIS. CAN I COME TO YOU ABOUT IN TERMS OF HOW LOGISTICALLY THIS IS MANAGED? THIS MANY AIRCRAFT. MAYBE NOT QUITE AS MANY AIRCRAFT FLYING AS YOU WOULD EXPECT. WHEN YOU BRING THEM ALL TO THE GROUND YOU START RUNNING OUT OF PLACES TO PUT THEM. GIVE US A SENSE IF MICROSOFT RESOLVES THIS, HOW QUICKLY YOU CAN GET BACK TO NORMAL. THIS TAKES TIME TO STOP AND RESTART. THAT IS EXACTLY IT. THEY HAVE A LOT OF CASCADINGFECTS. A PROBLEM OF THIS MAGNITUDE USUALLY TAKES DAYS TO RESOLVE. DON'T EXPECT PLANES TO COME FALLING OUT OF THE SKY. LET'S NOT PANIC BUT AS A PRECAUTION PEOPLE WILL BE ON THE GROUND. I JUST HEARD FROM A COLLEAGUE WHO WAS DUE TO FLY OUT OF BERLIN TODAY. THAT IS STOPPED. SO YOU WILL SEE PLANES LANDING IN PLACES THEY SHOULDN'T BE LANDING. AND GETTING THAT SYSTEM BACK IN, YOU KNOW, IT IS A VERY FINELY

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