Microsoft Global Outage Live | Airlines, Businesses Paralysed | Microsoft Server Issue Today | N18G

mive effects across airports in India and Hyderabad there's no such exception in fact behind me on this white board are the list of flights that have been cancelled 23 in total and these are the flights that were going to major cities like Bangalore indor tirupati jaur vishakapatnam and kochin as well what is also important to point out that while the airport authorities have tried their best to ensure those who have their flights here are guid through a smooth check-in process even though manual boarding passes are being ensured and given to them there are also particular cases that have come to light where passengers who are set to fly on these one of these flights have not been given any prior information and being joined by a group of working professionals who were on their way to Amad uh if that's not wrong if that if I'm right uh tell me were you given any prior information what kind of troubles did you face uh no we haven't uh got any prior information uh I was supposed to board the 550 flight to aabad and uh I didn't get any information till now and there was no prior information on the flight being cancelled and I came here and now I realize that the flight flight is canceled and uh this is important for me because I I was supposed to report uh to my head office tomorrow and now I don't know what I'm going to do because I don't have an option to go to the place in time what is the outside sense that you're getting at this moment about this uh outage no what I'm getting uh is uh really from the same sources that you are getting and people like you are putting out uh I'm getting it from the public domain that this is certainly something that is very unprecedented that is global and that is impacting businesses big and small uh across a spectrum because Microsoft and Microsoft applications is now used by from a school student to all the way to a large Enterprise and a large Airline and a large corporation so that entire spectrum of people Enterprises uh organizations that use Microsoft have all been impacted now what has caused it uh like I was explaining to somebody it uh usually when you hear of an unprecedented outage and this is certainly unprecedented I've never seen something like this in my life in the last 30 years that I've been in Tech your assessment uh should uh uh Indians be worried at this moment or we should we wait for No my my advice and I say this as an individual I'm not as as a politician or a public servant is not to panic panic will do us no good uh there's no point getting angry or uh you know getting steamed up about this this is it is what it is it has happened it is a complex underlying application that has suffered some sort of a uh technical outage what is the cause for the outage they know best they are a very very good company this is not a small company this is not a fly by night company this is a company of global repute Microsoft Services down DCA or Ministry of civil aviation all right so the big talk right now is that all the Microsoft uh systems are currently experiencing the blue screen many are wondering what is that that is causing all the systems to in fact uh cause a shutdown and reboot some have not even in fact been rebooting at all uh but my colleague avantika Singh breaks down for you what is this Microsoft Global outage that the world is currently experiencing bringing all those sectors to a screeching halt listen in so let's just tell you what exactly has happened important Services across the Globe coming to a grinding halt major airlines Banks media Outlets coming to a sudden halt because of uh this outage that has caused Panic worldwide the outage has adversely affected operations across every important sector what exactly happened well millions of Windows users across the globe are experiencing the blue screen of death bsod error which is causing systems to suddenly shut down or start Microsoft in fact in a message has said that the error is being caused due to a recent crowd strike update which is a bug that has impacted several companies Banks government offices across the globe so what is blue screen of death blue screen of death errors also known as black screen errors or seop code errors can occur when a critical issue forces Windows to unexpectedly shut down or restart in fact you may just encounter a message stating Windows has been shut down to prevent damage to your computer or a similar notification these errors can stem from Hardware or software problems Microsoft is investigating all of these issues with its cloud services in central us region which has disrupted Services worldwide in fact in India several Airlines like Indigo aasa spice jet they all announced that some of their online services will be temporarily unavailable in Mumbai and Delhi airports in fact most of the airlines have taken to X to share the update with Flyers major US carriers including American Airlines Delta Airlines and United Airlines issued ground stops on Friday morning citing communication issues news outlets in Australia and fact also reported that Airlines telecommunication providers most of the banks and media broadcasters were also disrupted as they lost access to computer systems in fact some banks in New Zealand said that they were completely offline as per the BBC UK Pharmacy Services were also disrupted social media users posted pictures showing how their screens stuck on the recovery page displaying the message it looks like window didn't load correctly now if you'd like to restart and try again choose restart my PC below that was the message that was coming across when users were trying to uh use their systems Microsoft in fact in the statement has said that it was taking mitigation actions after service issues were reported in fact in a post on X the company has said and I quote that our services are still seeing continuous improvements while we continue to take mitigation actions now how to really fix window Windows Blue SC uh screen error first of all try shutting down your PC remove the new hardware and attempt to restart if restarting does pose a difficulty you can initiate your PC in safe mode for detailed steps one can refer to the instructions on starting your PC in a safe mode in Windows utilize the blue screen troubleshooter that is available in the get help app open the get help app in Windows and then type troubleshoot bsod error which is the blue screen of death error in the search bar of the get help app and then follow the step-by-step instructions provided in the get help app all right but when we talk about the global outage uh the Maximum Impact in fact has been borne by the aviation sector because remember Airlines across the globe whether it is the United States Asia in India itself and also looking at North America we've seen how um International to domestic flights have come to a grinding halt Hyderabad New Delhi and Mumbai had seen cancellation of flights and the latest we are learning is that the coachin international airport has also cancelled flights we are learning in fact that eight flights have been cancelled at the coochin International Airport they were initially delayed and soon after they have been cancelled so coochi again joins the list of all those airports uh after we told you that Hyderabad New Delhi and Mumbai uh airports were the ones to have cancelled domestic and international flights now kach is also one of those airports is what we are learning on that note let's also play you all those reactions that have been coming in of the passengers remember there's been a be line at various international airports not just in India but Europe the United States um in fact far east as well we are learning all the way to Australia where passengers have been completely stranded let's also get you of what the Situation's like on round zero what exactly has happened for how long have you been at the airport um so far we've been in the airport for about two hours since they started telling us about the it outage um they grounded the flights initially and were holding us at the gate um but at this point they've had us D Plane off of the plane and we are now waiting inside of the airport at La um they do not have an estimated time on when they're going to have it back up they just told us that if they will cancel the flight they'll let us know over the intercom and they'll tell us to where to get our baggage uh at this time not many updates have been given to us so so far you have no idea whether your flight's going to be cancelled or whether it's going to be rescheduled or anything to that extent no they haven't been clear at all really they I think just just about everyone is as confused as each other right now uh if I may ask you John what airline were you flying if there's been any communication from them or from uh the fa from the airport authorities there um no there's been no communication from the airport authorities but from the uh the airline themselves we were flying United uh they have been sending us updates via the app and via the crew members uh they provided us with an update letting us know that they don't know when they're going to be able to take off and that's when they had us de plan I I can see that you've turned your camera around for us and thank you so much for that you're showing us what those screens really are going on to say that really shows that uh you know it's Microsoft all across that seem to have an impact even computers don't seem seem to be working there no it's multiple computers multiple screens uh even the desk agents are saying that their monitors behind their desks are also showing the same screens for most of them uh it seems like it's it's pretty much Hit or Miss whether a computer got hit or not so but so there's been no update right so all of that is still uh is still being decided uh in terms of authorities have you seen reinforcements sort of being brought into the airport perhaps looking into what exactly has happened or is it just passengers and crew around no it's just passengers and crew uh it doesn't seem like there's been any increased uh Authority members around or anything nothing out of hand are hectic here it just seems like people are a little upset that their flights are being delayed and that they have to get off the plane if they were already out there so I could understand it what we're given to understand San that you've been stuck there for a while you are traveling to India if I'm not mistaken how long has it been since you've been at the airport uh I came here at the airport around 9:30 a.m. in the morning and uh we were just uh waiting in the queue for like 2 hours and they told us it's because of the outage that they cannot let us like the systems were down we could not check in and they were there was a huge Queue at the airport but uh fortunately now like after two and a half hours they are letting us go now hopefully I can catch my flight but we my flight is already delayed by 2 hours now so the systems are back on track is that what you're saying or have they manually checked you in and given you a manual boarding pass they already doing the manual check in right now it's not the systems are still like it's not working now okay so the systems are still down there are there must be many other passengers like you samine that are that have been stranded for hours together at the airport there's a huge uh que at the airport but because I came in early at the airport so I could uh you know get the early check in here but there are still like passengers which are still stuck at the airport soan if I could just make a request if you could uh turn your camera or your phone camera around and just show us what the scenes really look like at the Dubai airport we would just want to get a sense of how many people are actually stranded at the airport uh without any answers has uh the airline uh or anybody from the airport Authority given you any information uh no we don't have any information right now we were already told that there's a global system outage so because of that the servers are down and uh as you can see like people are still you know just just having like sitting down here and I've already checked in so the main queue is outside at the like the check in counter but here you can see like lot of people they have already missed some of the people have missed the flight is in fact plaguing the entire globe and this is one that's spanning across sectors from Aviation to banking even broadcasting all of the entire world has been brought to a screeching Hall that is in fact how everybody woke up to on Friday morning but having said that as far as India is concerned there's already been a cancellation of flights in Mumbai New Delhi even hyad and that is why in fact the it Minister Ashani vnav has also gone on record to say that uh the it uh Ministry is very much in touch with Microsoft and its associates and that they are trying to rectify the entire problem they're also trying to get to know what has caused this entire Global outage but remember it's not just India but much of Europe even the United States and all of Asia which is bearing the uh the brunt of this that also includes the London Stock Exchange on that note let's also bring you a report in terms of what has really led to this Microsoft Windows outage and what are the other services also of Microsoft that are bearing the brunt of this entire outage we will be deep diving into this but first up let's bring you a report the Microsoft outage has caused massive effects across airports in India and Hyderabad there's no such exception in fact behind me on this whiteboard are the list of flights that have been cancelled 23 in total and these are the flights that were going to major cities like Bangalore indor tirupati jaur uh vishakapatnam and kochin as well what is also important to point out that while the airport authorities have tried their best to ensure those who have their flights here are guided through a smooth check-in process even though manual boarding passes are being insured and given to them there are also particular cases that have come to light where passengers who are set to fly on these one of these flights have not been given any prior information I'm being joined by a group of working professionals who were on their way to Amad uh if that's not wrong if that if I'm right uh tell me were you given any prior information what kind of troubles did you face uh no we haven't uh got any prior information uh I was supposed to board the 550 flight to Amad and uh I didn't get any information till now and there was no prior information on the flight being cancelled and I came here and now I realized that the flight flight is cancelled and uh this is important for me because I I was supposed to report uh to my head office tomorrow and now I don't know what I'm going to do because I don't have an option to go to the place in time what is the outside sense that you're getting at this moment about this uh outage no what I'm getting uh is uh really from the same sources that you are getting and people like you are putting out uh I'm getting it from the public domain that this is certainly something that is very unprecedented that is global and that is impacting businesses big and small uh across a spectrum because Microsoft and Microsoft applications is now used by from a school student to all the way to a large Enterprise and a large Airline and a large corporation so that entire spectrum of people Enterprises uh organizations that use Microsoft have all been impacted now what has caused it uh like I was explaining to somebody it uh usually when you hear of an unprecedented outage and this is certainly unprecedented I've never seen something like this in my life in the last 30 years that I've been in Tech your assessment uh should uh uh Indians be worried at this moment or we should we wait for No my my advice and I say this as as an individual I'm not as as a politician or a public servant is not to panic panic will do us no good uh there's no point getting angry or uh you know getting steamed up about this this is it is what it is it has happened it is a complex underlying application that has suffered some sort of a uh technical outage what is the cause for the outage they know best they are a very very good company this is not a small company this is not a fly by night company this is a company of global repute operations manc Ministry of civil aviation monitoring all right so the big talk right now is that all the Microsoft uh systems are currently experiencing the blue screen of death error many are wondering what is that that is causing all the systems to in fact uh cause a shutdown and reboot some have not even in fact been rebooting at all uh but my colleague avantika Singh breaks down for you what is this Microsoft Global outage that the world is currently experiencing bringing all those sectors to a screeching halt listen in so let's just tell you what exactly has happened important Services across the Globe coming to a grinding halt major airlines Banks media Outlets coming to a sudden halt because of uh this outage that has caused Panic worldwide the outage has adversely affected operations across every important sector what exactly happened while millions of Windows users across the globe are experiencing the blue screen of death bsod error which is causing systems to suddenly shut down or restart Microsoft in fact in a message has said that the error is being caused due to a recent crowd strike update which is a bug that has impacted several companies Banks government offices across the globe so what is blue screen of death blue screen of death errors also known as black screen errors or seop code errors can occur when a critical issue forces Windows to unexpectedly shut down or restart in fact you may just encounter a message stating Windows has been shut down to prevent damage to your computer or a similar notification these errors can stem from Hardware or software problems Microsoft is investigating all of these issues with its cloud services in central us region which has disrupted Services worldwide in fact in India several Airlines like Indigo aasa spice jet they all announced that some of their online services will be temporarily unavailable in Mumbai and Delhi airports in fact most of the airlines have taken to X to share the update with with Flyers major US carriers including American Airlines Delta Airlines and United Airlines issued ground stops on Friday morning citing communication issues news outlets in Australia in fact also reported that Airlines telecommunication providers most of the banks and media broadcasters were also disrupted as they lost access to computer systems in fact some banks in New Zealand said that they were completely offline as per the BBC UK Pharmacy Services were also disrupted social media users post picture showing how their screen stuck on the recovery page displaying the message it looks like window didn't load correctly now if you'd like to restart and try again choose restart my PC below that was the message that was coming across when users were trying to uh use their systems Microsoft in fact in a statement has said that it was taking mitigation actions after service issues were reported in fact in a post on X the company has said and I quote that our services are still seeing continuous improvements while we continue to take vcation actions now how to really fix Windows Blue SC screen error first of all try shutting down your PC remove the new hardware and attempt to restart if restarting does pose a difficulty you can initiate your PC in safe mode for detailed steps one can refer to the instructions on starting your PC in a safe mode in Windows utilize the blue screen troubleshooter that is available in the get help app open the get help app in Windows and then type troubleshoot bsod error which is the blue screen of death error in the search bar of the get help app and then follow the step-by-step instructions provided in the get help app all right but when we talk about the global outage uh the Maximum Impact in fact has been borne by the aviation sector because remember Airlines across the globe whether it is the United States Asia in India itself and also looking at North America we've seen how um International to domestic flights have come to a grinding halt Hyderabad New Delhi and Mumbai had seen cancellation of flights and the latest we learning is that the coachin international airport has also cancelled flights we're learning in fact that eight flights have been cancelled at the coachin International Airport they were initially delayed and soon after they have been cancelled so COI again joins the list of all those airports uh after we told you that hea Abad New Delhi and Mumbai airports were the ones to have cancelled domestic and international flights now K is also one of those airports is what we are learning on that note let's also play you all those reactions that have been coming in of the passengers remember there's been a be line at various international airports not just in India but Europe the United States um in fact far east as well we are learning all the way to Australia where passengers have been completely stranded let's also get you uh of what the Situation's like on round zero what exactly has happened for how long have you been at the airport um so far we've been in the airport for about two hours since they started telling us about the it outage um they grounded the flights initially and were holding us at the gate um but at this point they've had us D Plane off of the plane on we're now waiting inside of the uh airport at LAX um they do not have an estimated time on when they're going to have it back up they just told us that if they will cancel the flight they'll let us know over the intercom and they'll tell us where to get our baggage uh at this time not many updates have been given to us so so far you have no idea whether your flight's going to be cancelled or whether it's going to be rescheduled or anything to that extent no they haven't been clear at all really they I think just just about everyone is as confused as each other right now uh if I may ask you John what airline were you flying if there's been any communication from them or from uh the FAA from the airport authorities there um no there's been no communication from the airport authorities but from the uh the airline themselves we were flying United uh they have been sending us updates via the app and via the crew members uh they provided us with an update letting us know that they don't know when they're going to be able to take off and that's when they had us de planed I I can see that you've turned your camera around for us and thank you so much for that you're showing us what those screens really are uh going on to say that really shows that uh you know it's Microsoft all across that seem to have an impact even computers don't seem seem to be working there no it's multiple computers multiple screens uh even the desk agents are saying that their monitors behind their desks are also showing the same screens for most of them uh it seems like it's it's pretty much Hit or Miss whether a computer got hit or not so but so there's been no update right so all of that is still uh is still being decided uh in terms of authorities have you seen reinforcements sort of being brought into the airport perhaps looking into what exactly has happened or is it just passengers and crew around no it's just passengers and crew uh it doesn't seem like there's been any increased uh Authority members around or anything nothing's out of hand or hectic here it just seems like people are a little upset that their flights are being delayed and that they have to get off the plane if they were already on there so I could understand it what we're given to understand San that you've been stuck there for a while you are traveling to India if I'm not mistaken how long has it been since you've been at the airport uh I came here at the airport around 9:30 a.m. in the morning and uh we were just uh waiting in the queue for like two hours and they told us it's because of the outage that they cannot let us like the systems were down we could not check in and there were there was a huge Queue at the airport but uh fortunately now like after 2 and a half hours they are letting us go now so hopefully I can catch my flight but we my flight is already delayed by 2 hours now so the systems are back on track is that what you're saying or have they manually checked you in and given you a manual boarding pass they already doing the manual checkin right now it's not the systems are still like it's not working now okay so the systems are still down there are there must be many other passengers like you sine that are that have been stranded for hours together at the airport there a huge uh que at the airport but because I came in early at the airport so I could uh you know get the early check in here but there are still like passenger which are still stuck at the airport so mean if I could just make a request if you could uh turn your camera your phone camera around and just show us what the scenes really look like at the Dubai airport we would just want to get a sense of how many people are actually stranded at the airport uh without any answers has uh the airline uh or anybody from the airport Authority giving you any information uh no we don't have any information right now we already told that there's a global system outage so because of that the servers are down and uh as you can see like people are still you know just just having like sitting down here and I've already checked in so the main queue is outside at the like the check en counter but here you can see like lot of people they have already missed some of the people have missed the flight is in fact plaguing the entire globe and this is one that's spanning across sectors from Aviation to banking even broadcasting all of the entire world has been brought to a screeching Hall that is in fact how everybody woke up to on Friday morning but having said that as far as India is concerned there's already been a cancellation of flights in Mumbai New Delhi even Hyderabad and that is why in fact the it Minister Ashwini vnav has also gone on record to say that uh the it uh Ministry is very much in touch with Microsoft and its associates and that they are trying to rectify the entire problem they're also trying to get to know what has caused this entire global outage but remember it's not just India but much of Europe even the United States and all of Asia which is bearing the uh the brunt of this that also includes the London Stock Exchange on that note let's also bring you a report in terms of what has really led to this Microsoft Windows outage and what are the other services also of Microsoft that are bearing the brunt of this entire outage we will be deep diving into this but first up let's bring you a report the Microsoft outage has caused massive effects across airports in India and Hyderabad there's no such exception in fact behind me on this whiteboard are the list of flights that have been cancelled 23 in total and these are the flights that were going to major cities like Bangalore indor tirupati jaur vishakapatnam and coochin as well what is also important to point out while the airport authorities have tried their best to ensure those who have their flights here are guided through a smooth check-in process even though manual boarding passes are being ured and given to them there are also particular cases that have come to light where passengers who are set to fly on these one of these flights have not been given any prior information I'm being joined by a group of working professionals who were on their way to Amad uh if that's not wrong if that if I'm right uh tell me were you given any prior information what kind of troubles did you face uh no we haven't uh got any prior information uh I was supposed to board the 550 flight to Amad and uh I didn't get any information till now and there was no prior information on the flight being cancelled and I came here and now I realize that the flight flight is canceled and uh this is important for me because I I was supposed to report uh to my head office tomorrow and now I don't know what I'm going to do because I don't have an option to go to the place in time what is the outside sense that you getting at this moment about this uh outage no what I'm getting uh is uh really from the same sources that you are getting and people like you are putting out uh I'm getting it from the public domain that this is certainly something that is very unprecedented that is global and that is impacting businesses big and small uh across a spect because Microsoft and Microsoft applications is now used by from a school student to all the way to a large Enterprise and a large Airline and a large corporation so that entire spectrum of people Enterprises uh organizations that use Microsoft have all been impacted now what has caused it uh like I was explaining to somebody it uh usually when you hear of an unprecedented outage and this is certainly unprecedented I've never seen something like this in my life in the last 30 years that I've been in Tech your assessment uh should uh uh Indians be worried at this moment or we should we wait for No my my advice and I say this is as an individual I'm not as as a politician or a public servant is not to panic panic will do us no good uh there's no point getting angry or uh you know getting steamed up about this this is it is what it is it has happened it is a complex underlying application that has suffered some sort of a uh technical outage what is the cause for the outage they know best they are a very very good company this is not a small company this is not a fly by night company this is a company of global repute mtes services ground operations Ministry of civil aviation Min ofil Aviation all right so the big talk right now is that all the Microsoft uh systems are currently experiencing the blue screen of death error many are wondering what is that that is causing all the systems to in fact uh cause a shutdown and reboot some have not even in fact been rebooting at all uh but my colleague aanas Singh breaks down for you what is this Microsoft Global outage that the world is currently experiencing ing bringing all those sectors to a screeching halt listen in so let's just tell you what exactly has happened important Services across the Globe coming to a grinding halt major airlines Banks media Outlets coming to a sudden halt because of uh this outage that has caused Panic worldwide the outage has adversely affected operations across every important sector what exactly happened well millions of Windows users across the globe experiencing the blue screen of death bsod error which is causing systems to suddenly shut down or restart Microsoft in fact in a message has said that the error is being caused due to a recent crowd strike update which is a bug that has impacted several companies Banks government offices across the globe so what is blue screen of death blue screen of death errors also known as black screen errors or seop code errors can occur when a critical issue forces Windows to unexpectedly shut down or restart in fact you may just encounter a message stating Windows has been shut down to prevent damage to your computer or a similar notification these errors can stem from Hardware or software problems Microsoft is investigating all of these issues with its cloud services in central us region which has disrupted Services worldwide in fact in India several Airlines like Indigo aasa spice jet they all announc that some of their online services will be temporarily unavailable in Mumbai and Delhi airports in fact most most of the airlines have taken to X to share the update with Flyers major US carriers including American Airlines Delta Airlines and United Airlines issued ground stops on Friday morning citing communication issues news outlets in Australia in fact also reported that Airlines telecommunication providers most of the banks and media broadcasters were also disrupted as they lost access to computer systems in fact some banks in New Zealand said that they were completely offline as per the BBC UK Pharmacy services were also disrupted social media users posted pictures showing how their screen stuck on the recovery page displaying the message it looks like window didn't load correctly now if you'd like to restart and try again choose restart my PC below that was the message that was coming across when users were trying to uh use their systems Microsoft in fact in a statement has said that it was taking mitigation actions after service issues were reported in fact in a post on X the company has said and I quote that our services are still seeing continuous improvements while we continue to take mitigation actions now how to really fix Windows Blue SC screen error first of all try shutting down your PC remove the new hardware and attempt to restart if restarting does pose a difficulty you can initiate your PC in safe mode for detailed steps one can refer to the instructions on starting your PC in a safe mode in Windows utilize the blue screen troubleshooter that is available in the get help app open the get help app in Windows and then type troubleshoot shoot bsod error which is the blue screen of death error in the search bar of the get help app and then follow the step-by-step instructions provided in the get help app all right but when we talk about the global outage uh the Maximum Impact in fact has been borne by the aviation sector because remember Airlines across the globe whether it is the United States Asia in India itself and also looking at North America we've seen how um International to domestic flights have come to a grinding halt Hyderabad New Delhi and Mumbai had seen cancellation of flights and the latest we are learning is that the coachin international airport has also cancelled flights we are learning in fact that eight flights have been cancelled at the coochin International Airport they were initially delayed and soon after they have been cancelled so COI again joins the list of all those airports uh after we told you that Hyderabad New Delhi and Mumbai uh airports were the ones to have cancelled domestic and international flights now kach is also one of those airports is what we are learning on that note let's also play you all those reactions that have been coming in of the passengers remember there's been a be line at various international airports not just in India but Europe the United States um in fact far east as well we are learning all the way to Australia where passengers have been completely stranded let's also get you of what the Situation's like on Ground Zero what exactly has happened for how long have you been at the airport um so far we've been in the airport for about two hours since they started telling us about the it outage um they grounded the flights initially and were holding us at the gate um but at this point they've had us D Plane off of the plane and we are now waiting inside of the uh airport at LAX um they do not have an estimated time on when they're going to have it back up they just told us that if they will cancel the flight they'll let us know over the intercom and they'll tell us where to get our baggage uh at this time not many updates have been given to us so so far you have no idea whether your flight's going to be cancelled or whether it's going to be rescheduled or anything to that extent no haven't been clear at all really they I think just just about everyone is as confused as each other right now if I may ask you John what airline were you flying if there's been any communication from them or from uh the FAA from the airport authorities there um no there's been no communication from the airport authorities but from the uh the airline themselves we were flying United uh they have been sending us updates via the app and via the crew members uh they provided us with an update letting us know that they don't know when they're going to be able to take off and that's when they had us de planed I I can see that you've turned your camera around for us and thank you so much for that you're showing us what those screens really are uh going on to say that really shows that uh you know it's Microsoft all across that seem to have an impact even computers don't seem seem to be working there no it's multiple computers multiple screens uh even the desk agents are saying that their monitor behind their desks are also showing the same screens for most of them uh it seems like it's it's pretty much Hit or Miss whether a computer got hit or not so but so there's been no update right so all of that is still uh is still being decided uh in terms of authorities have you seen reinforcements sort of being brought into the airport perhaps looking into what exactly has happened or is it just passengers and crew around no it's just passengers and crew uh it doesn't seem like there's been any increased uh Authority members around or anything nothing's out of hand or hectic here it just seems like people are a little upset that their flights are being delayed and that they have to get off the plane if they were already on there so I could understand it what we're given to understand San that you've been stuck there for a while you are traveling to India if I'm not mistaken how long has it been since you've been at the airport uh I came here at the airport around 9:30 a.m. in the morning and uh we were just uh waiting in the queue for like 2 hours and they told us it's because of the outage that they cannot let us like the systems were down we could not check in and there were there was a huge Queue at the airport but uh fortunately now like after two and a half hours they are letting us go now so hopefully I can catch my flight but we already my flight is already delayed by 2 hours now so the systems are back on track is that what you're saying or have they manually checked you in and given you a manual boarding pass they already doing the manual check in right now it's not the systems are still like it's not working now okay so the systems are still down there are there must be many other passengers like you suine that are that have been stranded for hours together at the airport there a huge uh Queue at the airport but because I came in early at the airport so I could uh you know get the early check in here but there are still like passengers which are still stuck at the airport soan if I could just make a request if you could uh turn your camera or your phone camera around and just show us what the scenes really look like at the Dubai airport we would just want to get a sense of how many people are actually stranded at the airport without any answers has uh the airline uh or anybody from the airport Authority given you any information uh no we don't have any information right now we already told that there's a global system outage so because of that their servers are down and uh as you can see like people are still you know just just having like sitting down here and I've already checked in so the main queue is outside at the like the check en counter but here you can see like lot of people they have already missed some of the people have missed the flight is in fact plaguing the entire globe and this is one that's spanning across sectors from Aviation to banking even broadcasting all of the entire world has been brought to a screeching Hall that is in fact how everybody woke up to on Friday morning but having said that as far as India is concerned there's already been a cancellation of flights in Mumbai New Delhi even Hyderabad and that is why in fact the it Minister Ashwini vnav has also gone on record to say that uh the it uh Ministry is very much in touch with Microsoft and its associates and that they are trying to rectify the entire problem they're also trying to get to know what has caused this entire Global outage but remember it's not just India but much of Europe even the United States and all of Asia which is bearing the uh the brunt of this that also includes the London Stock Exchange on that note let's also bring you a report in terms of what has really led to this Microsoft Windows outage and what are the other services also of Microsoft that are bearing the brunt of this entire outage we will be deep diving into this but first up let's bring you a report the Microsoft outage has caused massive effects across airports in India and Hyderabad there's no such exception in fact behind me on this whiteboard are the list of flights that have been cancelled 23 in total and these are the flights that were going to major cities like Bangalore indor tirupati jaur vishakapatnam and in as well what is also important to point out that while the airport authorities have tried their best to ensure those who have their flights here are guided through a smooth check-in process even though manual boarding passes are being ured and given to them there are also particular cases that have come to light where passengers who are set to fly on these one of these flights have not been given any prior information I'm being joined by a group of working professionals who were on their way to Amad uh if that's not wrong if that if I'm right uh tell me were you given any prior information what kind of troubles did you face uh no we haven't uh got any prior information uh I was supposed to board the 550 flight to Amad and uh I didn't get any information till now and there was no prior information on the flight being cancelled and I came here and now I realize that the flight flight is canceled and uh this is important for me because I I was supposed to report uh to my head office tomorrow and now now I don't know what I'm going to do because I don't have an option to go to the place in time what is the outside sense that you're getting at this moment about this uh outage what I'm getting uh is uh really from the same sources that you are getting and people like you are putting out uh I'm getting it from the public domain that this is certainly something that is very unprecedented that is global and that is impacting business is big and small uh across a spectrum because Microsoft and Microsoft applications is now used by from a school student to all the way to a large Enterprise and a large Airline and a large corporation so that entire spectrum of people Enterprises uh organizations that use Microsoft have all been impacted now what has caused it uh like I was explaining to somebody it uh usually when you hear of an unprecedented outage and this is certainly unprecedented I've never seen something like this in my life in the last 30 years that I've been in Tech your assessment uh should uh uh Indians be worried at this moment or we should we wait for No my my advice and I say this as an individual I'm not as as a politician or a public servant is not to panic panic will do us no good uh there's no point getting angry or uh you know getting steamed up up about this this is it is what it is it has happened it is a complex underlying application that has suffered some sort of a uh technical outage what is the cause for the outage they know best they are a very very good company this is not a small company this is not a fly by night company this is a company of global repute Microsoft aesc Ministry of civil aviation Ministry of all right so the big talk right now is that all the Microsoft uh systems are currently experiencing the blue screen of death error many are wondering what is that that is causing all the systems to in fact uh cause a shutdown and reboot some have not even in fact been rebooting at all uh but my colleague avantika Singh breaks down for you what is this Microsoft Global outage that the world is currently experiencing bringing all those sectors to a screeching halt listen in so let's just tell you what exactly has happened important Services across the Globe coming to a grinding halt major airlines Banks media Outlets coming to a sudden halt because of uh this outage that has caused Panic worldwide the outage has adversely affected operations across every important sector what exactly happened well millions of Windows users across the globe are experiencing the blue screen of death bsod error which is causing systems to suddenly shut down or restart Microsoft in fact in a message has said that the error is being caused due to a recent crowd strike update which is a bug that has impacted several companies Banks government offices across the globe so what is blue screen of death blue screen of death errors also known as black screen errors or seop code errors can occur when a critical issue for forces Windows to unexpectedly shut down or restart in fact you may just encounter a message stating Windows has been shut down to prevent damage to your computer or a similar notification these errors can stem from Hardware or software problems Microsoft is investigating all of these issues with its cloud services in central us region which has disrupted Services worldwide in fact in India several Airlines like Indigo aasa spice jet they all announced that some of their online services will be tempor L unavailable in Mumbai and Delhi airports in fact most of the airlines have taken to X to share the update with Flyers major US carriers including American Airlines Delta Airlines and United Airlines issued ground stops on Friday morning citing communication issues news outlets in Australia in fact also reported that Airlines telecommunication providers most of the banks and media broadcasters were also disrupted as they lost access to computer systems in fact some banks in New Zealand said that they were completely off offline as per the BBC UK Pharmacy Services were also disrupted social media users posted pictures showing how their screens stuck on the recovery page displaying the message it looks like window didn't load correctly now if you'd like to restart and try again choose restart my PC below that was the message that was coming across when users were trying to uh use their systems Microsoft in fact in a statement has said that it was taking medication actions after service issues were reported in fact an a post on X the company has said and I quote that our services are still seeing continuous improvements while we continue to take mitigation actions now how to really fix Windows Blue SC uh screen error first of all try shutting down your PC remove the new hardware and attempt to restart if restarting does pose a difficulty you can initiate your PC in safe mode for detailed steps one can refer to the instructions on starting your PC in a safe mode in Windows utilize the blue screen troubleshooter that is available in the get help app open the get help app in Windows and then type troubleshoot bsod error which is the blue screen of death error in the search bar of the get help app and then follow the step-by-step instructions provided in the get help app all right but when we talk about the global outage uh the Maximum Impact in fact has been borne by the aviation sector because remember Airlines across the globe whether it is the United States Asia in India itself and also looking at North America we've seen how um International to domestic flights have come to a grinding halt Hyderabad New Delhi and Mumbai had seen cancellation of flights and the latest we learning is that the coachin international airport has also cancelled flights we are learning in fact that eight flights have been cancelled at the coochin International Airport they were initially delayed and soon after they have been cancelled so again joins the list of all those airports after we told you that Hyderabad New Delhi and Mumbai uh airports were the ones to have cancelled domestic and international flights now coachi is also one of those airports is what we are learning on that note let's also play you all those reactions that have been coming in of the passengers remember there's been a be line at various international airports not just in India but Europe the United States um in fact far east as well as well we are learning all the way to Australia where passengers have been completely stranded let's also get you of what the Situation's like on Ground Zero what exactly has happened for how long have you been at the airport um so far we've been in the airport for about two hours since they started telling us about the it outage um they grounded the flights initially and we're holding us at the gate um but at this point they've had us D Plane off of the plane and we are now waiting inside of the uh airport at LAX um they do not have an estimated time on when they're going to have it back up they just told us that if they will cancel the flight they'll let us know over the intercom and they'll tell us where to get our baggage uh at this time not many updates have been given to us so so far you have no idea whether your flight's going to be cancelled or whether it's going to be reshet Ed or anything to that extent no they haven't been clear at all really they I think just just about everyone is as confused as each other right now if I may ask you John what airline were you flying if there's been any communication from them or from uh the fa from the airport authorities there um no there's been no communication from the airport authorities but from the uh the airline themselves we were flying United uh they have been sending us updates via the app app and via the crew members uh they provided us with an update letting us know that they don't know when they're going to be able to take off and that's when they had us deep l i I can see that you've turned your camera around for us and thank you so much for that you're showing us what those screens really are uh going on to say that really shows that uh you know it's Microsoft all across that seem to have an impact even computers don't seem seem to be working there no it's multiple computers multiple screens uh even the desk agents are saying that their monitors behind their desks are also showing the same screens for most of them uh it seems like it's it's pretty much Hit or Miss whether a computer got hit or not so but so there's been no update right so all of that is still uh is still being decided uh in terms of authorities have you seen reinforcement sort of being brought into the airport perhaps looking into what exactly has happened or is it just passengers and crew around no it's just passengers and crew uh it doesn't seem like there's been any increased uh Authority members around or anything nothing's out of hand or hectic here it just seems like people are a little upset that their flights are being delayed and that they have to get off plane if they were already on there so I could understand it what we given to understand saman that you've been stuck there for a while you are traveling to India if I'm not mistaken how long has it been since you've been at the the airport uh I came here at the airport around 9:30 a.m. in the morning and uh we were uh just uh waiting in the queue for like 2 hours and they told us it's because of the outage that they cannot let us like the systems are down we could not check in and they were like there was a huge Queue at the airport but uh fortunately now like after two and a half hours they are letting us go now so hopefully I can catch my flight but we my flight is already delayed by 2 hours now so the systems are back on track is that what you're saying or have they manually checked you in and given you a manual boarding pass they already doing the manual checking right now it's not the systems are still like it's not working now okay so the systems are still down there are there must be many other passengers like you suine that are that have been stranded for hours together at the airport there a huge uh few at the airport but because I came in early at the airport so I could uh you know get the early check in here but there are still like passenger which are still stuck at the airport soan if I could just make a request if you could uh turn your camera or your phone camera around and just show us what the scenes really look like at the Dubai airport we would just want to get a sense of how many people are actually stranded at the airport uh without any answers has uh the airline uh or anybody from the airport Authority given you any information uh no we don't have any information right now we already told that there's a global system outage so because of that the servers are down and uh as you can see like people are still you know just just having like sitting down here and I've already checked in so the main que is outside at the like the check in counter but here you can see like lot of people they have already missed some of the people have missed the flight is in fact plaguing the entire globe and this is one that's spanning across sectors from Aviation to bank ing even broadcasting all of the entire world has been brought to a screeching Hall that is in fact how everybody woke up to on Friday morning but having said that as far as India is concerned there's already been a cancellation of flights in Mumbai New Delhi even Hyderabad and that is why in fact the it Minister Ashwini vnav has also gone on record to say that uh the it uh Ministry is very much in touch with Microsoft and its associates and that they are trying try to rectify the entire problem they're also trying to get to know what has caused this entire Global outage but remember it's not just India but much of Europe even the United States and all of Asia which is bearing the uh the brunt of this that also includes the London Stock Exchange on that note let's also bring you a report in terms of what has really led to this Microsoft Windows outage and what are the other services also of Microsoft that are bearing the brunt of this entire outage we will be deep diving into this but first up let's bring you a report the Microsoft outage has caused massive effects across airports in India and Hyderabad there's no such exception in fact behind me on this white board are the list of flights that have been cancelled 23 in total and these are the flights that were going to major cities like Bangalore indor trupa jaur vishakapatnam and coochin as well what is also important to point out that while the airport authorities have tried their best to ensure those who have their flights here are guided through a smooth check-in process even though manual boarding passes are being ensured and given to them there are also particular cases that have come to light where passengers who are set to fly on these one of these flights have not been given any prior information I'm being joined by a group of work professionals who were on their way to aabad uh if that's not wrong if that if I'm right uh tell me were you given any prior information what kind of troubles did you face uh no we haven't uh got any prior information uh I was supposed to vard the 550 flight to aabad and uh I didn't get any information till now and there was no prior information on the flight being cancelled and I came here and now I realize that the flight flight is canceled and uh this is important for me because I I was supposed to to report uh to my head office tomorrow and now I don't know what I'm going to do because I don't have an option to go to the place in time what is the outside sense that you're getting at this moment about this uh outage what I'm getting uh is uh really from the same sources that you are getting and people like you are putting out uh I'm getting it from the public domain that this is certainly something that is very unprecedented that is Global and that is impacting businesses big and small uh across a spectrum because Microsoft and Microsoft applications is now used by from a school student to all the way to a large Enterprise and a large Airline and a large corporation so that entire spectrum of people Enterprises uh organizations that use Microsoft have all been impacted now what caused it uh like I was explaining to somebody it uh usually when you hear of an unprecedented outage and this is certainly unprecedented I've never seen something like this in my life in the last 30 years that I've been in Tech your assessment uh should uh uh Indians be worried at this moment or we should we wait for No my my advice and I say this as as an individual I'm not as as a politician or a public servant is not to panic panic will do us no good uh there's no point getting angry or uh you know getting steamed up about this this is it is what it is it has happened it is a complex underlying application that has suffered some sort of a uh technical outage what is the cause for the outage they know best they are a very very good company this is not a small company this is not a fly by night company this is a company of global repute microft aines ground operations DCA Ministry of civil aviation Min ofil avation all right so the big talk right now is that all the Microsoft uh systems are currently experiencing the blue screen of death error many are wondering what is that that is causing all the systems to in fact uh cause a shutdown and reboot some have not even in fact been rebooting at all uh but my colleague avantia in breaks down for you what is this Microsoft Global outage that the world is currently experiencing bringing all those sectors to a screeching halt listen in so let's just tell you what exactly has happened important Services across the Globe coming to a grinding halt major airlines Banks media Outlets coming to a sudden halt because of uh this outage that has caused Panic worldwide the outage has adversely affected operations across across every important sector what exactly happened well millions of Windows users across the globe are experiencing the blue screen of death bsod error which is causing systems to suddenly shut down or restart Microsoft in fact in a message has said that the error is being caused due to a recent crowd strike update which is a bug that has impacted several companies Banks government offices across the globe so what is blue screen of death blue screen of death errors also known as black screen errors or SC op code errors can occur when a critical issue forces Windows to unexpectedly shut down or restart in fact you may just encounter a message stating Windows has been shut down to prevent damage to your computer or a similar notification these errors can stem from Hardware or software problems Microsoft is investigating all of these issues with its cloud services in central us region which has disrupted Services worldwide in fact in India several Airlines like Indigo aasa spice jet they all announced oun that some of their online services will be temporarily unavailable in Mumbai and Delhi airports in fact most of the airlines have taken to X to share the update with Flyers major US carriers including American Airlines Delta Airlines and United Airlines issued ground stops on Friday morning citing communication issues news outlets in Australia in fact also reported that Airlines telecommunication providers most of the banks and media broadcasters were also disrupted as they lost access to computer systems in fact some banks in New Zealand said that they were completely offline as per the BBC UK Pharmacy Services were also disrupted social media users posted pictures showing how their screen stuck on the recovery page displaying the message it looks like window didn't load correctly now if you'd like to restart and try again choose restart my PC below that was the message that was coming across when users were trying to uh use their systems Microsoft in fact in a statement has said that it was taking mitigation actions after service issues were reported in fact in a post on X the company has said and I quote that our services are still seeing continuous improvements while we continue to take mitigation actions now how to really fix Windows Blue SC uh screen error first of all try shutting down your PC remove the new hardware and attempt to restart if restarting does pose a difficulty you can initiate your PC in safe mode for detailed steps one can refer to the instructions on starting your PC in a safe mode in Windows utilize the blue screen troubleshooter that is available in the get help app open the get help app in Windows and then type troubleshoot bsod error which is the blue screen of death error in the search bar of the get help app and then follow the step-by-step instructions provided in the get help app all right but when we talk about the global outage uh the Maximum Impact in fact has been borne by the aviation sector because remember Airlines across the globe whether it is the United States Asia in India itself and also looking at North America we've seen how um International to domestic flights have come to a grinding halt Hyderabad New Delhi and Mumbai had seen cancellation of flights and the latest we're learning is that the coachin international airport has also cancelled flights we are learning in fact that eight flights have been cancelled at the coachin International Airport they were initially delayed and soon after they have been cancelled so COI again joins the list of all those airports uh after we told you that Hyderabad New Delhi and Mumbai uh airports were the ones who have cancelled domestic and international flights now K is also one of those airports is what we are learning on that note let's also play you all those reactions that have been coming in of the passengers remember there's been a be line at various international airports not just in India but Europe the United States um in fact far east as well we are learning all the way to Australia where passengers have been completely stranded let's also get you of what the Situation's like on Ground Zero what exactly has happened for how long have you been at the airport um so far we've been in the airport for about two hours since they started telling us about the it outage um they've grounded the flights initially and were holding us at the gate um but at this point they've had us de Plane off of the plane and we are now waiting inside of the uh airport at LAX um they do not have an estimated time on when they're going to have it back up they just told us that if they will cancel the flight they'll let us know over the intercom and they'll tell us where to get our baggage uh at this time not many updates have been given to us so so far you have no idea whether your flight's going to be cancelled or whether it's going to be rescheduled or anything to that extent no they haven't been clear at all really they I think just just about everyone is as confused as each other right now if I may ask you John what airline were you flying if there's been any communication from them or from uh the FAA from the airport authorities there um no there's been no communication from the airport authorities but from the uh the airline themselves we were flying United uh they have been sending us updates via the app and via the crew members uh they provided us with an update letting us know that they don't know when they're going to be able to take off and that's when they had us de planed I I can see that you've turned your camera around for us and thank you so much for that you're showing us what those screens really are uh going on to say that really shows that uh you know it's Microsoft all across that seem to have an impact even computers don't seem seem to be working there no it's multiple computers multiple screens uh even the desk agents are saying that their monitors behind their desks are also showing the same screens for most of them uh it seems like it's it's pretty much Hit or Miss whether a computer got hit or not so but so there's been no update right so all of that is still uh is still being decided in terms of authorities have you seen reinforcements sort of being brought into the airport perhaps looking into what exactly has happened or is it just passengers and crew around no it's just passengers and crew uh it doesn't seem like there's been any increased uh Authority members around or anything nothing's out of hand or hectic here it just seems like people are a little upset that their flights are being delayed and that they have to get off the plane if they were already on there so I could understand it what we're given to understand San that you've been stuck there for a while you were traveling to to India if I'm not mistaken how long has it been since you've been at the airport uh I came here at the airport around 9:30 a.m. in the morning and uh we were just uh waiting in the queue for like two hours and they told us it's because of the outage that they cannot let us like the systems were down we could not check in and there were there was a huge Queue at the airport but uh fortunately now like after two and a half hours they are letting us go now so hopefully I can catch my flight but we already my flight is already delayed by 2 hours now so the systems are back on track is that what you're saying or have they manually checked you in and given you a manual boarding class they're already doing the manual checkin right now it's not the systems are still like it's not working now okay so the systems are still down uh there are there must be many other passengers like you sine that are that have been stranded for hours together at the airport there's a huge uh Queue at the airport but because I came in early at the airport so I could uh you know get the early check in here but there are still like passenger which are still stuck at the airport so I mean if I could just make a request if you could uh turn your camera or your phone camera around and just show us what the scenes really look like at the Dubai airport we would just want to get a sense of how many people are actually stranded at the airport without any answers has uh the airline uh or anybody from the airport Authority giving you any information uh no we don't have any information right now we were already told that there's a global system outage so because of that the servers are down and uh as you can see like people are still you know just just having like sitting down here and I already checked in so the main queue is outside at the like the checkin counter but here you can see like lot of people they have already missed some of the people have missed the flight is in fact plaguing the entire globe and this is one that across sectors from Aviation to banking even broadcasting all of the entire world has been brought to a screeching Hall that is in fact how everybody woke up to on Friday morning but having said that as far as India is concerned there's already been a cancellation of flights in Mumbai New Delhi even Hyderabad and that is why in fact the it Minister Ashwini vnav has also gone on record to say that uh the it uh Ministry is very much in touch with Microsoft and its associates and that they are trying to rectify the entire problem they're also trying to get to know what has caused this entire Global outage but remember it's not just India but much of Europe even the United States and all of Asia which is bearing the uh the brunt of this that also includes the London Stock Exchange on that note let's also bring you a report in terms of what has really led to this Microsoft Windows outage and and what are the other services also of Microsoft that are bearing the brunt of this entire outage we will be deep diving into this but first up let's bring you a report the Microsoft outage has caused massive effects across airports in India and Hyderabad there's no such exception in fact behind me on this white board are the list of flights that have been cancelled 23 in total and these are the flights that were going to major cities like Bangalore indor tirupati jaur uh vishakapatnam and kochin as well what is also important to point out that while the airport authorities have tried their best to ensure those who have their flights here are guided through a smooth check-in process even though manual boarding passes are being ensured and given to them there are also particular cases that have come to light where passengers who are set to fly on these one of these flights have not been given any prior information I'm being joined by a group of working professionals who were on their way to Amad uh if that's not wrong if that if I'm right uh tell me were you given any prior information what kind of troubles did you face uh no we haven't uh got any prior information uh I was supposed to board the 550 flight to aabad and uh I didn't get any information till now and there was no prior information on the flight being cancelled and I came here and now I realize that the flight flight is canceled and and uh this is important for me because I I was supposed to report uh to my head office tomorrow and now I don't know what I'm going to do because I don't have an option to go to the place in time what is the outside sense that you're getting at this moment about this uh outage what I'm getting uh is uh really from the same sources that you are getting and people like you are putting out I'm getting it from the public domain that this is certainly is something that is very unprecedented that is global and that is impacting businesses big and small uh across a spectrum because Microsoft and Microsoft applications is now used by from a school student to all the way to a large Enterprise and a large Airline and a large corporation so that entire spectrum of people Enterprises uh organizations that use Microsoft have all been impacted now what has caused it uh like I was explaining to somebody it uh usually when you hear of an unprecedented outage and this is certainly unprecedented I've never seen something like this in my life in the last 30 years that I've been in Tech your assessment uh should uh uh Indians be worried at this moment or we should we wait for No my my advice and I say this as an individual I'm not as as a politician or a public servant is not to panic Panic will do us no good uh there's no point getting angry or uh you know getting steamed up about this this is it is what it is it has happened it is a complex underlying application that has suffered some sort of a uh technical outage what is the cause for the outage they know best they are a very very good company this is not a small company this is not a fly by night company this is a company of global repute Microsoft clca Ministry of civil aviation Airlines monitoring all right so the big talk right now is that all the Microsoft uh systems are currently experiencing the blue screen of death error many are wondering what is that that is causing all the systems to in fact uh cause a shutdown and reboot some have not even in fact been Rebooted voting at all uh but my colleague avantika Singh breaks down for you what is this Microsoft Global outage that the world is currently experiencing bringing all those sectors to a screeching halt listen in so let's just tell you what exactly has happened important Services across the Globe coming to a grinding halt major airlines Banks media Outlets coming to a sudden halt because of uh this outage that has caused Panic worldwide the outage has adversely affected operations across every important sector what exactly happened well millions of Windows users across the globe are experiencing the blue screen of death bsod error which is causing systems to suddenly shut down or restart Microsoft in fact in a message has said that the error is being caused due to a recent crowd strike update which is a bug that has impacted several companies Banks government offices across the globe so what is blue screen of death blue screen of death errors also known as black screen errors or seop code errors can occur when a critical issue forces Windows to unexpectedly shut down or restart in fact you may just encounter a message stating Windows has been shut down to prevent damage to your computer or a similar notification these errors can stem from Hardware or software problems Microsoft is investigating all of these issues with its cloud services in central us region which has disrupted Services worldwide in fact in India several Airlines like Indigo aasa spice jet they all announced that some of their online services will be temporarily unavailable in Mumbai and Delhi airports in fact most of the airlines have taken to X to share the update with Flyers major US carriers including American Airlines Delta Airlines and United Airlines issued ground stops on Friday morning citing communication issues news outlets in Australia in fact also reported that Airlines telecommunication providers most of the banks and media broadcasters were also dis uped as they lost access to computer systems in fact some banks in New Zealand said that they were completely offline as per the BBC UK Pharmacy Services were also disrupted social media users posted pictures showing how their screen stuck on the recovery page displaying the message it looks like window didn't load correctly now if you'd like to restart and try again choose restart my PC below that was the message that was coming across when users were trying to uh use their systems Microsoft in fact in a statement has said that it was taking mitigation actions after service issues were reported in fact in a post on X the company has said and I quote that our services are still seeing continuous improvements while we continue to take mitigation actions now how to really fix Windows blue scatter uh screen error first of all try shutting down your PC remove the new hardware and attempt to restart if restarting does pose a difficulty you can initiate your PC in safe mode for detailed steps one can refer to the instructions on starting your PC in a safe mode in Windows utilize the blue screen troubleshooter that is available in the get help app open the get help app in Windows and then type troubleshoot bsod error which is the blue screen of death error in the search bar of the get help app and then follow the step-by-step instructions provided in the get help app all right but when we talk about the global outage uh the Maximum Impact in fact has been born by the aviation sector because remember Airlines across the globe whether it is the United States Asia in India itself and also looking at North America we've seen how um International to domestic flights have come to a grinding halt Hyderabad New Delhi and Mumbai had seen cancellation of flights and the latest we're learning is that the coachin international airport has also cancelled flights we learning in fact that eight flights have been cancelled at the coochin International Airport they were initially delayed and soon after they have been cancelled so coochi again joins the list of all those airports uh after we told you that Hyderabad New Delhi and Mumbai uh airports were the ones to have cancelled domestic and international flights now coach is also one of those airports is what we are learning on that note let's also play you all those reactions that have been coming in of the passengers remember there's been a be line at various International airports not just in India but Europe the United States um in fact far east as well we are learning all the way to Australia where passengers have been completely stranded let's also get you of what the Situation's like on round zero what exactly has happened for how long have you been at the airport um so far we've been in the airport for about two hours since they started telling us about the it outage um they grounded the flights initially and were holding us at the gate um but at this point they've had us deplan off of the plane and we are now waiting inside of the uh airport at LAX um they do not have an estimated time on when they're going to have it back up they just told us that if they will cancel the flight they'll let us sow over the intercom and they'll tell us where to get our baggage uh at this time not many updates have been given to us so so far you have no idea whether your flight's going to be cancelled or whether it's going to be rescheduled or anything to that extent no they haven't been clear at all really they I think just just about everyone is as confused as each other right now uh if I may ask you John what airline were you flying if there's been any communication from them or from uh the FAA from the airport authorities there um no there's been no communication from the airport authorities but from the uh the airline themselves we were flying United uh they have been sending us updates via the app and via the crew members uh they provided us with an update letting us know that they don't know when they're going to be able to take off and that's when they had us deep planed I I can see that you've turned your camera around for us and thank you so much for that you're showing us what those screens really are uh going on to say that really shows that uh you know it's Microsoft all across that seem to have an impact even computers don't seem seem to be working no it's multiple computers multiple screens uh even the desk agents are saying that their monitors behind their desks are also showing the same screens for most of them uh it seems like it's it's pretty much Hit or Miss whether a computer got hit or not so but so there's been no update right so all of that is still uh is still being decided in terms of authorities have you seen reinfor sort of being brought into the airport perhaps looking into what exactly has happened or is it just passengers and crew around no it's just passengers and crew uh it doesn't seem like there's been any increased uh Authority members around or anything nothing's out of hand or hectic here it just seems like people are a little upset that their flights are being delayed and that they have to get off the plane if they were already on there so I could understand it what we giv to understand samine that you've been stuck there for a while you are traveling to India if I'm not mistaken how long has it been since you've been at the airport uh I came here at the airport around 9:30 a.m. in the morning and uh we were uh just uh waiting in the queue for like 2 hours and they told us it's because of the outage that they cannot let us like the systems were down we could not check in and there were there was a huge Queue at the airport but uh fortunately now like after 2 and a half hours they are letting us go now so hopefully I can catch my flight but we my flight is already delayed by 2 hours now so the systems are back on track is that what you're saying or have they manually checked you in and given you a manual boarding pass they're already doing the manual check in right now it's not the systems are still like it's not working now okay so the systems are still down uh there are there must be many other passengers like you uh soan that are that have been stranded for hours together at the airport there a huge uh at the airport but because I came in early at the airport so I could uh you know get the early check in here but there are still like passenger which are still stuck at the airport so mean if I could just make a request if you could uh turn your camera or your phone camera around and just show us what the scenes really look like at the Dubai airport we would just want to get a sense of how many people are actually stranded at the airport without any answers has uh the airline uh or anybody from the airport Authority G giving you any information uh no we don't have any information right now we were already told that there's a global system outage so because of that the servers are down and uh as you can see like people are still you know just just having like sitting down here and I've already checked in so the main queue is outside at the like the checkin counter but here you can see like lot of people they have already missed some of the people have missed the flight is in fact plaguing the entire globe and this is one that's spanning across sectors from Aviation to banking even broadcasting all of the entire world has been brought to a screeching Hall that is in fact how everybody woke up to on Friday morning but having said that as far as India is concerned there's already been a cancellation of flights in Mumbai New Delhi even Hyderabad and that is why in fact the it Minister Ashani vnav has also gone on record to say that uh the it uh Ministry is very much in touch with Microsoft and its associates and that they are trying to rectify the entire problem they're also trying to get to know what has caused this entire Global outage but remember it's not just India but much of Europe even the United States and all of Asia which is bearing the uh the brunt of this that also includes the London Stock Exchange on that note let's also bring you a report in terms of what has really led to this Microsoft Windows outage and what are the other services also of Microsoft that are bearing the brunt of this entire outage we will be deep diving into this but first up let's bring you a report the Microsoft outage has caused massive effects across airports in India and Hyderabad there's no such exception in fact behind me on this whiteboard are the list of flights that have been cancelled 20 three in total and these are the flights that were going to major cities like Bangalore indor tirupati jaur vishakapatnam and coachin as well what is also important to point out that while the airport authorities have tried their best to ensure those who have their flights here are guided through a smooth check-in process even though manual boarding passes are being ensured and given to them there are also particular cases that have come to light where passengers who are set to fly on these one of these flights have not been given any prior information I'm being joined by a group of working professionals who were on their way to M thead uh if that's not wrong if if I'm right uh tell me were you given any prior information what kind of troubles did you face uh no we haven't uh got any prior information uh I was supposed to board the 550 flight to aabad and uh I didn't get any information till now and there was no prior information on the flight being cancelled and I came here and now I realize that the flight flight is cancelled and uh this is important for me because I I was supposed to report uh to my head office tomorrow and now I don't know what I'm going to do because I don't have an option to go to the place in time what is the outside sense that you're getting at this moment about this uh outage what I'm getting uh is uh really from the same sources that you are getting and people like you are putting out uh I'm getting it from the public domain that this is certainly something that is very unprecedented that is global and that is impacting businesses big and small uh across a spectrum because Microsoft and Microsoft applications is now used by from a school student to all the way to a large Enterprise and a large Airline or a large corporation so that entire spectrum of people Enterprises uh organizations that use Microsoft have all been impacted now what has caused it uh like I was explaining to somebody it uh usually when you hear of an unprecedented outage and this is certainly unprecedented I've never seen something like this in my life in the last 30 years that I've been in Tech your assessment uh should uh uh Indians be worried at this moment or we should we wait for No my my advice and I say this as an individual and not as as a politician or a public servant is not to panic panic will do us no good uh there's no point getting angry or uh you know getting steamed up about this this is it is what it is it has happened it is a complex underlying application that has suffered some sort of a uh technical outage what is the cause for the outage they know best they are a very very good company this is not a small company this is not a fly by night company this is a company of global repute OPC Ministry of civil aviation of all right so the big talk right now is that all the Microsoft uh systems are currently experiencing the blue screen of death error many are wondering what is that that is causing all the systems to in fact uh cause a shutdown and reboot some have not even in fact been rebooting at all uh but my colleague aanka Singh breaks down for you what is this Microsoft Global outage that the world is currently experiencing bringing all those sectors to a screeching halt listen in so let's just tell you what exactly has happened important Services across the Globe coming to a grinding halt major airlines Banks media Outlets coming to a sudden halt because of uh this outage that has caused Panic worldwide the outage has adversely affected operations across every important sector what exactly happened well millions of Windows users across the globe are experiencing the blue screen of death bsod error which is causing systems to suddenly shut down or restart Microsoft in fact in a message has said that the error is being caused due to a recent crowd strike update which is a bug that has impacted several companies Banks government offices across the globe so what is blue screen of death blue screen of death errors also known as black screen errors or seop code errors can occur when a critical issue forces Windows to unexpectedly shut down or restart in fact you may just encounter a message stating Windows has been shut down to prevent damage to your computer or a similar notification these errors can stem from Hardware or software problems Microsoft is investigating all of these issues with its cloud services in central us region which has disrupted Services worldwide in fact in India several Airlines like Indigo aasa spice jet they all announced that some of their online services will be temporarily unavailable in Mumbai and Delhi airports in fact most of the airlines have taken to X to share the update with Flyers major US carriers including American Airlines Delta Airlines and United Airlines issued ground stops on Friday morning citing communication issues news outlets in Australia in fact also reported that Airlines telecommunication providers most of the banks and media broadcasters were also disrupted as they lost access to computer systems in fact some banks in New Zealand said that they were completely offline as per the BBC UK Pharmacy Services were also disrupted social media users posted pictures showing how their screen stuck on the recovery page displaying the message it looks like window didn't load correctly now if you'd like to restart and try again choose restart my PC below that was the message that was coming across when users were trying to uh use their systems Microsoft in fact in a statement has said that it was taking mitigation actions after service issues were reported in fact in a post on X the company has said and I quote that our services are still seeing continuous improvements while we continue to take mitigation actions now how to really fix Windows Blue SC screen error first of all try shutting down your PC remove the new hardware and attempt to restart if restarting does pose a difficulty you can initiate your PC in safe mode for details steps one can refer to the instructions on starting your PC in a safe mode in Windows utilize the blue screen troubleshooter that is available in the get help app open the get help app in Windows and then type troubleshoot bsod error which is the blue screen of death error in the search bar of the get help app and then follow the step-by-step instructions provided in the get help app all right but when we talk about the global outage uh the Maximum Impact in fact has been borne by the aviation sector because remember Airlines across the globe whether it is the United States Asia in India itself and also looking at North America we've seen how um International to domestic flights have come to a grinding halt Hyderabad New Delhi and Mumbai had seen cancellation of flights and the latest we're learning is that the coachin international airport has also cancelled flights we're learning in fact that eight flights have been cancelled at the coachin International Airport they were initially delayed and soon after they have been cancelled so coochi again joins the list of all those airports uh after we told you that Hyderabad New Delhi and Mumbai uh airports were the ones to have cancelled domestic and international flights now Kochi is also one of those airports is what we are learning on that note let's also play you all those reactions that have been coming in of the passengers remember there's been a be line at various international airports not just in India but Europe the United States um in fact far east as well we are learning all the way to Australia where passengers have been completely stranded let's also get you of what the situations like on round zero what exactly has happened for how long have you been at the airport um so far we've been in the airport for about two hours since they started telling us about the it outage um they grounded the flights initially and we're holding us at the gate um but at this point they've had us deplan off of the plane and we are now waiting inside of the airport at LAX um they do not have an estimated time on when they're going to have it back up they just told us that if they will cancel the flight they'll let us know over the intercom and they'll tell us where to get our baggage uh at this time not many updates have been given to us so so far you have no idea whether your flight's going to be cancelled or whether it's going to be rescheduled or anything to that extent no they haven't been clear at all really they I think just just about everyone is as confused as each other right now uh if I may ask you John what airline were you flying if there's been any communication from them or from uh the FAA from the airport authorities there um no there's been no communication from the air airport authorities but from the uh the airline themselves we were flying United uh they have been sending us updates via the app and via the crew members uh they provided us with an update letting us know that they don't know when they're going to be able to take off and that's when they had us deep planed I I can see that you've turned your camera around for us and thank you so much for that you're showing us what those screens really are uh going on to say that really shows that uh you know it's Microsoft all across seem to have an impact even computers don't seem seem to be working there no it's multiple computers multiple screens uh even the desk agents are saying that their monitors behind their desks are also showing the same screens for most of them uh it seems like it's it's pretty much Hit or Miss whether a computer got hit or not so but so there's been no update right so all of that is still uh is still being decided in terms of authorities have you seen reinforcements sort of being brought into the airport perhaps looking into what exactly has happened or is it just passengers and crew around no it's just passengers and crew uh it doesn't seem like there's been any increased uh Authority members around or anything nothing's out of hand or hectic here it just seems like people are a little upset that their flights are being delayed and that they have to get off the plane if they were already on there so I could understand it what we're given to understand saman that you've been stuck there for a while you are traveling to India if I'm not mistaken how long has it been since you've been at the airport uh I came here at the airport around 9:30 a.m. in the morning and uh we were just uh waiting in the queue for like two hours and they told us it's because of the outage that they cannot let us like the systems were down we could not check in and there were there was a huge Queue at the airport but uh fortunate now like after 2 and a half hours they are letting us go now so hopefully I can catch my flight but we my flight is already delayed by 2 hours now so the systems are back on track is that what you're saying or have they manually checked you in and given you a manual boarding pass they already are doing the manual checkin right now it's not the systems are still like it's not working now okay so the systems are still down there are there must be many other passengers like you suine that are that have been stranded for hours together at the airport there a huge uh Queue at the airport but because I came in early at the airport so I could uh you know get the early check in here but there are still like passenger which are still stuck at the airport soan if I could just make a request if you could uh turn your camera or your phone camera around and just show us what the scenes really look like at the Dubai airport we would just want to get a sense of how many people are actually stranded at the airport without any answers has uh the airline uh or anybody from the airport Authority giving you any information uh no we don't have any information right now we already told that there's a global system outage so because of that the servers are down and uh as you can see like people are still you know just just having like sitting down here and I've already checked in so the main que is outside at the like the checkin counter but here you can see like lot of people they have already missed some of the people have missed the right is in fact plaguing the entire globe and this is one that's spanning across sectors from Aviation to banking even broadcasting all of the entire world has been brought to a screeching Hall that is in fact how everybody woke up to on Friday morning but having said that as far as India is concerned there's already been a cancellation of flights in Mumbai New Delhi even Hyderabad and that is why in fact the it Minister Ashani vnav has also gone on record to say that uh the it uh Ministry is very much in touch with Microsoft and its associates and that they are trying to rectify the entire problem they're also trying to get to know what has caused this entire Global outage but remember it's not just India but much of Europe even the United States and all of Asia which is bearing the uh the brunt of this that also includes the London Stock Exchange on that note let's also to bring you a report in terms of what has really led to this Microsoft Windows outage and what are the other services also of Microsoft that are bearing the brunt of this entire outage we will be deep diving into this but first up let's bring you a report the Microsoft outage has caused massive effects across airports in India and Hyderabad there's no such exception in fact behind me on this white board are the list of flights that have been cancelled 23 in total and these are the flights that were going to major cities like Bangalore indoor tirupati jaur vishakapatnam and coochin as well what is also important to point out that while the airport authorities have tried their best to ensure those who have their flights here are guided through a smooth check-in process even though manual boarding passes are being ensured and given to them there are also particular cases that have come to light where passengers who were set to fly on these one of these flights have not been given any prior information I'm being joined by a group of working professionals who were on their way to Amad uh if that's not wrong if that if I'm right uh tell me were you given any prior information what kind of troubles did you face uh no we haven't uh got any prior information uh I was supposed to vard the 550 flight to aabad and uh I didn't get any information till now and there was no prior information information on the flight being cancelled and I came here and now I realize that the flight flight is cancelled and uh this is important for me because I I was supposed to report uh to my head office tomorrow and now I don't know what I'm going to do because I don't have an option to go to the place in time what is the outside sense that you're getting at this moment about this uh outage no what I'm getting uh is uh really from the same sources that you are getting and and people like you are putting out I'm getting it from the public domain that this is certainly something that is very unprecedented that is global and that is impacting businesses big and small uh across a spectrum because Microsoft and Microsoft applications is now used by from a school student to all the way to a large Enterprise and a large Airline and a large corporation so that entire spectrum of people Enterprises uh organizations that use Microsoft have all been impacted now what has caused it uh like I was explaining to somebody it uh usually when you hear of an unprecedented outage and this is certainly unprecedented I've never seen something like this in my life in the last 30 years that I've been in Tech your assessment uh should uh uh Indians be worried at this moment or we should we wait for No my my advice and I say this as an individual I'm not as as a politician or a public servant is not to panic panic will do us no good uh there's no point getting angry or uh you know getting steamed up about this this is it is what it is it has happened it is a complex underlying application that has suffered some sort of a uh technical outage what is the cause for the outage they know best they are a very very good company this is not a small company this is not a fly by night company this is a company of of global repute microf operations Ministry ofil avation aines all right so the big talk right now is that all the Microsoft uh systems are currently experiencing the blue screen of death error many are wondering what is that that is causing all the systems to in fact uh cause a shutdown and reboot some have not even in fact been rebooting at all uh but my colleague avantika Singh breaks down for you what is this Microsoft Global outage that the world is currently experiencing bringing all those sectors to a screeching halt listen in so let's just tell you what exactly has happened important Services across the Globe coming to a grinding halt major airlines Banks media Outlets coming to a sudden halt because of uh this outage that has caused Panic worldwide the outage has adversely affected operations across every important sector what exactly happened well millions of Windows users across the globe are experiencing the blue screen of death bsod error which is causing systems to suddenly shut down or restart Microsoft in fact in a message has said that the error is being caused due to a recent crowd strike update which is a bug that has impacted several companies Banks government offices across the globe so what is blue screen of death blue screen of death errors also known as black screen errors or seop code errors can occur when a critical issue forces Windows to unexpectedly shut down or restart in fact you may just encounter a message stating Windows has been shut down to prevent damage to your computer or a similar notification these errors can stem from Hardware or software problems Microsoft is investigating all of these issues with its cloud services in central us region which has disrupted Services worldwide in fact in India several Airlines like Indigo aasa spice jet they all announced that some of their online services will be temporarily unavailable in Mumbai and Delhi airports in fact most of the airlines have taken to X to share the update with Flyers major US carriers including American Airlines Delta Airlines and United Airlines issued ground stops on Friday morning citing communication issues news outlets in Australia in fact also reported that Airlines telecommunication providers most of the banks and media broadcasters were also disrupted as they lost access to computer systems in fact some banks in New Zealand said that they were completely offline as per the BBC UK Pharmacy Services were also disrupted social media users posted pictures showing how their screen stuck on the recovery page displaying the message it looks like window didn't load correctly now if you'd like to restart and try again choose restart my PC below that was the message that was coming across when users were trying to uh use their systems Microsoft in fact in a statement has said that it was taking mitigation actions after service issues were reported in fact in a post on X the company has said and I quote that our services are still seeing continuous improvements while we continue to take mitigation actions now how to really fix Windows Blue SC screen error first of all try shutting down your PC remove the new hardware and attempt to restart if restarting does pose a difficulty you can initiate your PC in safe mode for detailed steps one can refer to the instructions on starting your PC in a safe mode in Windows utilize the blue screen troubleshooter that is available in the gethelp app open the get help app in Windows and then type troubleshoot bsod error which is the blue screen of death error in the search bar of the get help app and then follow the step-by-step instructions provided in the get help app all right but when you talk about the global outage uh the Maximum Impact in fact has been borne by the aviation sector because remember Airlines across the globe whether it is the United States Asia in India itself and also looking at North America we've seen how um International to domestic flights have come to a grinding halt Hyderabad New Delhi and Mumbai had seen cancellation of flights and the latest we're learning is that the coachin international airport has also cancelled flights we learning in fact that eight flights have been cancelled at the coochin International Airport they were initially delayed and soon after they have been cancelled so coochi again joins the list of all those airports uh after we told you that Hyderabad New Delhi and Mumbai uh airports were the ones to have cancelled domestic and international flights now coach is also one of those airports is what we are learning on that note let's also play you all those reactions that have been coming in of the passengers remember there's been a be line at various international airports not just in India but Europe the United States um in fact far east as well we are learning all the way to Australia where passengers have been completely stranded let's also get you of what the Situation's like on round zero what exactly has happened for how long have you been at the airport um so far we've been in the airport for about two hours since they started telling us about the it outage um they've grounded the flights initially and were holding us at the gate um but at this point they've had us de Plane off of the plane and we are now waiting inside of the uh airport at LAX um they do not have an estimated time on when they're going to have it back up they just told us that if they will cancel the flight they'll let us know over the intercom and they'll tell us where to get our baggage uh at this time not many updates have been given to us so so far you have no idea whether your flight's going to be cancelled or whether it's going to be rescheduled or anything to that extent no they haven't been clear at all really they I think just just about everyone is as confused as each other right now if I may ask you John what airline were you flying if there's been any communication from them or from uh the FAA from the airport authorities there um no there's been no communication from the airport authorities but from the uh the airline themselves we were flying United uh they have been sending us updates via the app and via the crew members uh they provided us with an update letting us know that they don't know when they're going to be able to take off and that's when they had us deep laned I I can see that you've turned your camera around for us and thank you so much for that you're showing us what those screens really are going on to say that really shows that uh you know it's Microsoft all across that seem to have an impact even computers don't seem seem to be working there no it's multiple computers multiple screens uh even the desk agents are saying that their monitors behind their desks are also showing the same screens for most of them uh it seems like it's it's pretty much Hit or Miss whether a computer got hit or not so but there's been no update right so all of that is still uh is still being decided uh in terms of authorities have you seen reinforcements sort of being brought into the airport perhaps are looking into what exactly has happened or is it just passengers and crew around no it's just passengers and crew uh it doesn't seem like there's been any increased uh Authority members around or anything nothing's out of hand or hectic here it just seems like people are a little upset that their flights are being delayed and that they have to get off the plane if they were already on there so I could understand it what we're given to understand San that you've been stuck there for a while you are traveling to India if I'm not mistaken how long has it been since you've been at the airport uh I came here at the airport around 9:30 a.m. in the morning and uh we were just uh waiting in the queue for like two hours and they told us it's because of the outage that they cannot let us like the systems were down we could not check in and there were there was a huge Queue at the airport but uh fortunately now like after 2 and a half hours they are letting us go now so hopefully I can catch my flight but we my flight is already delayed by 2 hours now so the systems are back on track is that what you're saying or have they manually checked you in and giving you a manual boarding pass they already doing the manual checkin right now it's not the systems are still like it's not working now okay so the systems are still down uh there are there must be many other passengers like you soan that are that have been stranded for hours together at the airport there a huge uh que at the airport but because I came in early at the airport so I could uh you know get the early check in here but there are still like passenger which are still stuck at the airport soan if I could just make a request if you could uh turn your camera or your phone camera around and just show us what the scenes really look like at the Dubai airport we would just want to get a sense of how many people are actually stranded at the airport uh without any answers has the airline or anybody from the airport Authority given you any information uh no we don't have any information right now we were already told that there's a global system outage so because of that the servers are down and uh as you can see like people are still you know just just having like sitting down here and I've already checked in so the main queue is outside at the like the check in counter but here you can see like lot of people they have already missed some of the people have missed the flight is in fact plaguing the entire globe and this is one that's spanning across sectors from Aviation to banking even broadcasting all of the entire world has been brought to a screeching Hall that is in fact how everybody woke up to on Friday morning but having said that as far as India is concerned there's already been a cancellation of flights in Mumbai New Delhi even Hyderabad and that is why in fact the it Minister Ashani vnav has also gone on record to say that uh the it uh Ministry is very much in touch with Microsoft and its associates and that they are trying to rectify the entire problem they're also trying to get to know what has caused this entire Global outage but remember it's not just India but much of Europe even the United States and all of Asia which is bearing the uh the brunt of this that also includes the the London Stock Exchange on that note let's also bring you a report in terms of what has really led to this Microsoft Windows outage and what are the other services also of Microsoft that are bearing the brunt of this entire outage we will be deep diving into this but first up let's bring you a report the Microsoft outage has caused massive effects across airports in India and Hyderabad there's no such exception in fact fact behind me on this whiteboard are the list of flights that have been cancelled 23 in total and these are the flights that were going to major cities like Bangalore indor tirupati jaur uh vishakapatnam and coochin as well what is also important to point out that while the airport authorities have tried their best to ensure those who have their flights here are guided through a smooth check-in process even though manual boarding passes are being ensured and given to them there are also particular cases that have come to light where passengers who are set to fly on these one of these flights have not been given any prior information I'm being joined by a group of working professionals who were on their way to aabad uh if that's not wrong if if I'm right uh tell me were you given any prior information what kind of troubles did you face uh no we haven't uh got any prior information uh I was supposed to board the 550 flight to Amad and uh I didn't get any information till now and there was no prior information on the flight being cancelled and I came here and now I realize that the flight flight is cancelled and uh this is important for me because I I was supposed to report uh to my head office tomorrow and now I don't know what I'm going to do because I don't have an option to go to the place in time what is the outside sense that you're getting at this moment about this uh outage no what I'm getting uh is uh really from the same sources that you are getting and people like you are putting out I'm getting it from the public domain that this is certainly something that is very unprecedented that is global and that is impacting businesses big and small uh across a spectrum because Microsoft and Microsoft applications is now used by from a school student to all the way to a large Enterprise and a large Airline and a large corporation so that entire spectrum of people Enterprises uh organizations that use Microsoft have all been impacted now what has caused it uh like I was explaining to somebody it usually when you hear of an unprecedented outage and this is certainly unprecedented I've never seen something like this in my life in the last 30 years that I've been in Tech your assessment uh should uh uh Indians be worried at this moment or we should we wait for No my my advice and I say this as an individual I'm not as as a politician or a public servant is not to panic panic will do us no good uh there's no point getting angry or uh you know getting steamed up about this this is it is what it is it has happened it is a complex underlying application that has suffered some sort of a uh technical outage what is the cause for the outage they know best they are a very very good company this is not a small company this is not a fly by night company this is a company of global repute dgca or Ministry of civil aviation monitoring all right so the big talk right now is that all the Microsoft uh systems are currently experiencing the blue screen of death error many are wondering what is that that is causing all the systems to in fact uh cause a shutdown and reboot some have not even in fact been rebooting at all uh but my colleague avantika Singh breaks down for you what is this Microsoft Global outage that the world is currently experiencing bringing all those sectors to a screeching halt listen in so let's just tell you what exactly has happened important Services across the Globe coming to a grinding halt major airlines Banks media Outlets coming to a sudden halt because of uh this outage that has caused Panic worldwide the outage has adversely affected operations across every important sector what exactly happened well millions of Windows users across the globe are experiencing the blue screen of death bsod error which is causing systems to suddenly shut down or restart Microsoft in fact in a message has said that the error is being caused due to a recent crowd strike update which is a bug that has impacted several companies Banks government offices across the globe so what is blue screen of death blue screen of death errors also known as black screen errors or seop code errors can occur when a critical issue forces Windows to unexpectedly shut down or restart in fact you may just encounter a message stating Windows has been shut down to prevent damage to your computer or a similar notification these errors can stem from Hardware or software problems s Microsoft is investigating all of these issues with its cloud services in central us region which has disrupted Services worldwide in fact in India several Airlines like Indigo aasa spice jet they all announced that some of their online services will be temporarily unavailable in Mumbai and Delhi airports in fact most of the airlines have taken to X to share the update with Flyers major US carriers including American Airlines Delta Airlines and United Airlines issued ground stops on Friday morning citing Communications issues news outlets in Australia in fact also reported that Airlines telecommunication providers most of the banks and media broadcasters were also disrupted as they lost access to computer systems in fact some banks in New Zealand said that they were completely offline as per the BBC UK Pharmacy Services were also disrupted social media users posted pictures showing how their screen stuck on the recovery page displaying the message it looks like window didn't load correctly now if you'd like to restart and try again choose restart my PC below that was the message that was coming across when users were trying to uh use their systems Microsoft in fact in a statement has said that it was taking mitigation actions after service issues were reported in fact in a post on X the company has said and I quote that our services are still seeing continuous improvements while we continue to take mitigation actions now how to really fix Windows Blue SC screen error first of all try shutting down your PC remove the new hardware and attempt to restart if restarting does pose a difficulty you can initiate your PC in safe mode for detailed steps one can refer to the instructions on starting your PC in a safe mode in Windows utilize the blue screen troubleshooter that is available in the gethelp app open the get help app in Windows and then type troubleshoot bsod error which is the blue screen of death error in the search bar of the gethelp app and then follow the step-by-step instructions provided in the get help app all right but when we talk about the global outage uh the Maximum Impact in fact has been born by the aviation sector because remember Airlines across the globe whether it is the United States Asia in India itself and also looking at North America we've seen how um International to domestic flights have come to a grinding halt Hyderabad New Delhi and Mumbai had seen cancellation of flights and the latest we learning is that the coachin international airport has also cancelled flights we're learning in fact that eight flights have been cancelled at the coachin International Airport they were initially delayed and soon after they have been cancelled so coochi again joins the list of all those airports uh after we told you that Hyderabad New Delhi and Mumbai uh airports were the ones who have cancelled domestic and international flights now coach is also one of those airports is what we are learning on that note let's also play you all those reactions that have been coming in of the passengers remember there's been a be line at various international airports not just in India but Europe the United States um in fact far east as well we are learning all the way to Australia where passengers have been completely stranded let's also get you of what the Situation's like on round zero what exactly has happened for how long have you been at the airport um so far we've been in the airport for about 2 hours since they started telling us about the it outage um they' grounded the flights initially and were holding us at the gate um but at this point they've had us deplane off of the plane and we are now waiting inside of the uh airport at LAX um they do not have an estimated time on when they're going to have it back up they just told us that if they will cancel the flight they'll let us know over the intercom and they'll tell us where to get our baggage uh at this time not many updates have been given to us so so far you have no idea whether your flight's going to be cancelled or whether it's going to be rescheduled or anything to that extent no they haven't been clear at all really they I think just just about everyone is as confused as each other right now uh if I may ask you John what airline were you flying if there's been any communication from them or from uh the FAA from the airport authorities there um no there's been no communication from the airport authorities but from the uh the airline themselves we were flying United uh they have been sending us updates via the app and via the crew members uh they provided us with an update letting us know that they don't know when they're going to be able to take off and that's when they had us de plan I I can see that you've turned your camera around for us and thank you so much for that you're showing us what those screens really are going on to say that really shows that uh you know it's Microsoft all across that seem to have an impact even computers don't seem seem to be working there no it's multiple computers multiple screens uh even the desk agents are saying that their monitors behind their desks are also showing the same screens for most of them uh it seems like it's it's pretty much Hit or Miss whether a computer got hit or not so but so there's been no update right so all of that is still uh is still being decided in terms of authorities have you seen reinforcements sort of being brought into the airport perhaps looking into what exactly has happened or is it just passengers and crew around no it's just passengers and crew uh it doesn't seem like there's been any increased uh Authority members around or anything nothing's out of hand or hectic here it just seems like people are a little upset that their flights are being delayed and that they have to get off the plane if they were already on there so I could understand it what we're given to understand San that you've been stuck there for a while you are traveling to India if I'm not mistaken how long has it been since you've been at the airport uh I came here at the airport around 9:30 a.m. in the morning and uh we were uh just uh waiting in the queue for like 2 hours and they told us it's because of the outage that they cannot let us like the systems were down we could not check in and there were there was a huge Queue at the airport but uh fortunately now like after 2 and a half hours they are letting us go now so hopefully I can catch my flight but we my flight is already delayed by 2 hours now so the systems are back on track is that what you're saying or have they manually checked you in and given you a manual boarding pass they already doing the manual check in right now it's not the systems are still like it's not working now okay so the systems are still down there are there must be many other passengers like you samine that are that have been stranded for hours together at the airport there a huge uh Vi at the airport but because I came in early at the airport so I could uh you know get the early check in here but there are still like passenger which are still stuck at the airport San if I could just make a request if you could uh turn your camera or your phone camera around and just show us what the scenes really look like at the Dubai airport we would just want to get a sense of how many people are actually stranded at the airport without any answers has uh the airline uh or anybody from the airport Authority giving you any information uh no we don't have any information right now we already told that there's a global system outage so because of that the servers are down and uh as you can see like people are still you know just just having like sitting down here and I've already checked in so the main CU is outside at the like the checkin counter but here you can see like lot of people they have already missed some of the people have missed the flight is in fact plaguing the entire globe and this is what sectors from Aviation to banking even broadcasting all of the entire world has been brought to a screeching Hall that is in fact how everybody woke up to on Friday morning but having said that as far as India is concerned there's already been a cancellation of flights in Mumbai New Delhi even in Hyderabad and that is why in fact the it Minister Ashwini vnav has also gone on record to say the it uh Ministry is very much in touch with Microsoft and its associates and that they are trying to rectify the entire problem they're also trying to get to know what has caused this entire Global outage but remember it's not just India but much of Europe even the United States and all of Asia which is bearing the uh the brunt of this that also includes the London Stock Exchange on that note let's also bring you a report in terms of what has really led to this Microsoft Windows outage and what are the other services also of Microsoft that are bearing the brunt of this entire outage we will be deep diving into this but first up let's bring you a report the Microsoft outage has caused massive effects across airports in India and Hyderabad there's no such re setion in fact behind me on this white board are the list of flights that have been cancelled 23 in total and these are the flights that were going to major cities like Bangalore indor tirupati jaur uh vishakapatnam and coachin as well what is also important to point out that while the airport authorities have tried their best to ensure those who have their flights here are guided through a smooth check-in process even though manual boarding passes are being insured and given to them there are also particular cases that have come to light where passengers who were set to fly on these one of these flights have not been given any prior information I'm being joined by a group of working professionals who were on their way to Amad uh if that's not wrong if that if I'm right uh tell me were you given any prior information what kind of troubles did you face uh no we haven't got any prior information uh I was supposed to board the 550 flight to aabad and uh I didn't get any information till now and there was no prior information on the flight being cancelled and I came here and now I realized that the flight flight is canceled and uh this is important for me because I I was supposed to report uh to my head office tomorrow and now I don't know what I'm going to do because I don't have an option to go to the place in time what is the outside sense that you're getting at this moment about this uh outage what I getting uh is uh really from the same sources that you are getting and people like you are putting out uh I'm getting it from the public domain that this is certainly something that is very unprecedented that is global and that is impacting businesses big and small uh across a spectrum because Microsoft and Microsoft applications is now used by from a school student to all the way to large Enterprise and a large Airline and a large corporation so that entire spectrum of people Enterprises uh organizations that use Microsoft have all been impacted now what has caused it uh like I was explaining to somebody it uh usually when you hear of an unprecedented outage and this is certainly unprecedented I've never seen something like this in my life in the last 30 years that I've been in Tech your assessment uh should uh uh Indians be worried at this moment or we should we wait for No my my advice and I say this as as an individual and not as as a politician or a public servant is not to panic panic will do us no good uh there's no point getting angry or uh you know getting steamed up about this this is it is what it is it has happened it is a complex underlying application that has suffered some sort of a uh technical outage what is the cause for the outage they know best they are a very very good company this is not a small company this is not a fly by night company this is a company of global repute DCA Ministry of civil aviation monitoring all right so the big talk right now is that all the Microsoft uh systems are currently experiencing the blue screen of death error many are wondering what is that that is causing all the systems to in fact uh cause a shutdown and reboot some have not even in fact been rebooting at all uh but my colleague avantika Singh breaks down for you what is this Microsoft Global outage that the world is currently experiencing bringing all those sectors to a screeching halt listen in so let's just tell you what exactly has happened important services across the Globe coming to a grinding halt major airlines Banks media Outlets coming to a sudden halt because of uh this outage that has caused Panic worldwide the outage has adversely affected operations across every important sector what exactly happened while millions of Windows users across the globe are experiencing the blue screen of death bsod error which is causing systems to suddenly shut down or restart Microsoft in fact in a message has said that the error is being caused due to a recent crowd strike update which is a bug that has impacted several companies Banks government offices across the globe so what is blue screen of death blue screen of death errors also known as black screen errors or seop code errors can occur when a critical issue forces Windows to unexpectedly shut down or restart in fact you may just encounter a message stating Windows has been shut down to prevent damage to your computer or a similar notification these errors can stem from Hardware or software problems Microsoft is investigating all of these issues with its cloud services in central us region which has disrupted Services worldwide in fact in India several Airlines like Indigo aasa spice jet they all announced that some of their online services will be temporarily unavailable in Mumbai and Delhi airports in fact most of the airlines have taken to X to share the update with Flyers major US carriers including American Airlines Delta Airlines and United Airlines issued ground stops on Friday morning citing communication issues news outlets in Australia in fact also reported that Airlines telecommunication providers most of the banks and media broadcasters were also disrupted as they lost access to computer systems in fact some banks in New Zealand said that they were completely offline as per the BBC UK Pharmacy Services were also disrupted social media users posted pictures showing how their screen stuck on the recovery page displaying the message it looks like window didn't load correctly now if you'd like to restart and try again choose restart my PC below that was the message that was coming across when users were trying to uh use their systems Microsoft in fact in a statement has said that it was taking mitigation actions after service issues were reported in fact in a post on X the company has said and I quote that our services are still seeing continuous improvements while we continue to take mitigation actions now how to really fix Windows Blue SC screen error first of all try shutting down your PC remove the new hardware and attempt to restart if restarting does pose a difficulty you can initiate your PC in safe mode for detailed steps one can refer to the instructions on starting your PC in a safe mode in Windows utilize the blue screen troubleshooter that is available in the get help app open the get help app in Windows and then type troubleshoot bsod error which is the blue screen of death error in the search bar of the get help app and then follow the step-by-step instructions provided in the get help app all right but when we talk about the global outage uh the Maximum Impact in fact has been borne by the aviation sector because remember Airlines across the globe whether it is the United States Asia in India itself and also looking at North America we've seen how um International to domestic flights have come to a grinding halt Hyderabad New Delhi and Mumbai had seen cancellation of flights and the latest we learning is that the coachin International Airport has also cancelled flights we're learning in fact that eight flights have been cancelled at the coin International Airport they were initially delayed and soon after they have been cancelled so COI again joins the list of all those airports uh after we told you that Hyderabad New Delhi and Mumbai uh airports were the ones who have cancelled domestic and international flights now Kachi is also one of those airports is what we are learning on that note let's also play you all those reactions that have been coming in of the passengers remember there's been a be line at various international airports not just in India but Europe the United States um in fact far east as well we are learning all the way to Australia where passengers have been completely stranded let's also get you of what the Situation's like on round zero what exactly has happened for how long have you been at the airport um so far we've been in the airport for about two hours since they started telling us about the it outage um they grounded the flights initially and we're holding us at the gate um but at this point they've had us deplane off of the plane and we are now waiting inside of the airport at LAX um they do not have an estimated time on when they're going to have back up they just told us that if they will cancel the flight they'll let us know over the intercom and they'll tell us where to get our baggage uh at this time not many updates have been given to us so so far you have no idea whether your flight's going to be cancelled or whether it's going to be rescheduled or anything to that extent no they haven't been clear at all really they I think just just about everyone is as confused as each other right now if I may ask you John what airline were you flying if there's been any communication from them or from uh the FAA from the airport authorities there um no there's been no communication from the airport authorities but from the uh the airline themselves we were flying United uh they have been sending us updates via the app and via the crew members uh they provided us with an update letting us know that they don't know when they're going to be able to take off and that's when they had us de planed I I can see that you've turned your camera around for us and thank you so much for that you're showing us what those screens really are uh going on to say that really shows that uh you know it's Microsoft all across that seem to have an impact even computers don't seem seem to be working there no it's multiple computers multiple screens uh even the desk agents are saying that their monitors behind their desks are also showing the same screens for most of them uh it seems like it's it's pretty much Hit or Miss whether a computer got hit or not so but so there's been no update right so all of that is still uh is still being decided in terms of authorities have you seen reinforcements sort of being brought into the airport perhaps looking into what exactly has happened or is it just passengers and crew around no it's just passengers and crew uh it doesn't seem like there's been any increased uh Authority members around or anything nothing's out of hand or hectic here it just seems like people are a little upset that their flights are being delayed and that they have to get off the plane if they were already on there so I could understand it what we're given to understand San that you've been stuck there for a while you are traveling to India if I'm not mistaken how long has it been since you've been at the airport uh I came here at the airport around 9:30 a.m. in the morning and uh we were uh just uh waiting in the queue for like 2 hours and they told us it's because of the outage that they cannot let us like the systems down we could not check in and there were like there was a huge Queue at the airport but uh fortunately now like after 2 and a half hours they are letting us go now so hopefully I can catch my flight but we my flight is already delayed by 2 hours now so the systems are back on track is that what you're saying or have they manually checked you in and given you a manual boarding pass they're already uh doing the manual check in right now it's not the systems are still like it's not working now okay so the systems are still down uh there are there must be many other passengers like you sine that are that have been stranded for hours together at the airport there's a huge uh Queue at the airport but because I came in early at the airport so I could uh you know get the early check in here but there are still like passenger which are still stuck at the airport so mean if I could just make a request if you could uh turn your camera or your phone camera around and just show us what the scenes really look like at the Dubai airport we would just want to get a sense of how many people are actually stranded at the airport without any answers has uh the airline or anybody from the airport Authority giving you any information uh no we don't have any information right now we already told that there's a global system outage so because of that the servers are down and uh as you can see like people are still you know just just having like sitting down here and I've already checked in so the main que is outside at the like the check encounter but here you can see like lot of people they have already missed some of the people have missed the flight is in fact plaguing the entire globe and this is one that's spanning across sectors from Aviation to banking even broadcasting all of the entire world has been brought to a screeching Hall that is in fact how everybody woke up to on Friday morning but having said that as far as India is concerned there's already been a cancellation of flights in Mumbai New Delhi even Hyderabad and that is why in fact the it Minister Ashwini vnav has also gone on record to say that uh the it uh Ministry is very much in touch with Microsoft and its associates and that they are trying to rectify the entire problem they're also trying to get to know what has caused this entire Global outage but remember it's not just India but much of Europe even the United States and all of Asia which is bearing the uh the brunt of this that also includes the London Stock Exchange on that note let's also bring you a report in terms of what has really led to this Microsoft Windows outage and what are the other services also of Microsoft that are bearing the brunt of this entire outage we will be deep diving into this but first up let's bring you a report the Microsoft outage has caused massive effects across airports in India and Hyderabad there's no such exception in fact behind me on this white board are the list of flights that have been cancelled 23 in total and these are the flights that were going to major cities like Bangalore indor tirupati jaur vishakapatnam and coochin as well what is also important to point out that while the airport authorities have tried their best to ensure those who have their flights here are guided through a smooth check in process even though manual boarding passes are being ensured and given to them there are also particular cases that have come to light where passengers who are set to fly on these one of these flights have not been given any prior information I'm being joined by a group of working professionals who were on their way to Amad uh if that's not wrong if that if I'm right uh tell me were you given any prior information what kind of troubles did you face uh no we haven't uh got any prior information uh I was supposed to board the 550 flight to aabad and uh I didn't get any information till now and there was no prior information on the flight being cancelled and I came here and now I realize that the flight flight is cancelled and uh this is important for me because I I was supposed to report uh to my head office tomorrow and now I don't know what I'm going to do because I don't have an option to go to the place in time what is the outside sense that you getting at this moment about this uh outage no what I'm getting uh is uh really from the same sources that you are getting and people like you are putting out uh I'm getting it from the public domain that this is certainly something that is very unprecedented that is global and that is impacting businesses big and small uh across a spectrum because Microsoft and Microsoft applications is now used by from a school student to all the way to a large Enterprise and a large Airline and a large corporation so that entire spectrum of people Enterprises uh organizations that use Microsoft have all been impacted now what has caused it uh like I was explaining to somebody it uh usually when you hear of an unprecedented outage and this is certainly unprecedented I've never seen something like this in my life in the last 30 years that I've been in Tech assessment uh should uh uh Indians be worried at this moment or we should we wait for No my my advice and I say this is as an individual I'm not as as a politician or a public servant is not to panic panic will do us no good uh there's no point getting angry or uh you know getting steamed up about this this is it is what it is it has happened it is a complex underlying application that has suffered some sort of a uh technical outage what is the cause for the outage they know best they are a very very good company this is not a small company this is not a fly by night company this is a company of global repute Ministry of civil aviation aines all right so the big talk right now is that all the Microsoft uh systems are currently experiencing the blue screen of death error many are wondering what is that that is causing all the systems to in fact uh cause a shutdown and reboot some have not even in fact been rebooting at all uh but my colleague aanka Singh breaks down for you what is this Microsoft Global outage that the world is currently experiencing bringing all those sectors to a screeching halt listen in so let's just tell you what exactly has happened important Services across the Globe coming to a grinding halt major airlines Banks media Outlets coming to a sudden halt because of uh this outage that has caused Panic worldwide the outage has adversely affected operations across every important sector what exactly happened well millions of Windows users across the globe are experiencing the blue screen of death bsod error which is causing systems to suddenly shut down or restart Microsoft and fact in a message has said that the error is being caused due to a recent crowd strike update which is a bug that has impacted several companies Banks government offices across the globe so what is blue screen of death blue screen of death errors also known as black screen errors or seop code errors can occur when a critical issue forces Windows to unexpectedly shut down or restart in fact you may just encounter a message stating Windows has been shut down to prevent damage to your computer or a similar notific ification these errors can stem from Hardware or software problems Microsoft is investigating all of these issues with its cloud services in central us region which has disrupted Services worldwide in fact in India several Airlines like Indigo aasa spice jet they all announced that some of their online services will be temporarily unavailable in Mumbai and Delhi airports in fact most of the airlines have taken to X to share the update with Flyers major US carriers including American Airlines Delta Airlines and United Airlines issued ground stops on Friday morning citing communication issues news outlets in Australia in fact also reported that Airlines telecommunication providers most of the banks and media broadcasters were also disrupted as they lost access to computer systems in fact some banks in New Zealand said that they were completely offline as per the BBC UK Pharmacy Services were also disrupted social media users posted pictures showing how their screen stuck on the recovery page displaying the message it looks like window didn't load correctly now if you'd like to restart and try again choose restart my PC below that was the message that was coming across when users were trying to uh use their systems Microsoft in fact in a statement has said that it was taking mitigation actions after service issues were reported in fact in a post on X the company has said and I quote that our services are still seeing continuous improvements while we continue to take mitigation actions now how to really fix Windows blue scatter uh screen error first of all try shutting down your PC remove the new hardware and attempt to restart if restarting does pose a difficulty you can initiate your PC in safe mode for detailed steps one can refer to the instructions on starting your PC in a safe mode in Windows utilize the blue screen troubleshooter that is available in the get help app open the get help app in Windows and then type troubleshoot bsod error which is the blue screen of death error in the search bar of the get help app and then follow the step by step instructions provided in the get help app all right but when we talk about the global outage uh the Maximum Impact in fact has been borne by the aviation sector because remember Airlines across the globe whether it is the United States Asia in India itself and also looking at North America we've seen how um International to domestic flights have come to a grinding halt Hyderabad New Delhi and Mumbai had seen cancellation of flights and the latest we learning is that the coachin international airport has also cancelled flights we are learning in fact that eight flights have been cancelled at the coachin International Airport they were initially delayed and soon after they have been cancelled so coochi again joins the list of all those airports uh after we told you that Hyderabad New Delhi and Mumbai airports were the ones to have cancelled domestic and international flights now kach is also one of those airports is what we are learning on that note let's also play you all those reactions that have been coming in of the passengers remember there's been a be line at various international airports not just in India but Europe the United States um in fact far east as well we are learning all the way to Australia where passengers have been completely stranded let's also get you of what the Situation's like on round zero what exactly has happened for how long have you been at the airport um so far we've been in the airport for about two hours since they started telling us about the it outage um theyve grounded the flights initially and were holding us at the gate um but at this point they've had us dlan off of the plane and we are now waiting inside of the uh airport at LAX um they do not have an estimated time on when they're going to have it back up they just told us that if they will cancel the flight they let us know over the intercom and they'll tell us where to get our baggage uh at this time not many updates have been given to us so so far you have no idea whether your flight's going to be cancelled or whether it's going to be rescheduled or anything to that extent no they haven't been clear at all really they I think just just about everyone is as confused as each other right now if I may ask you John what Airline were you flying if there's been any communication from them or from uh the FAA from the airport authorities there um no there's been no communication from the airport authorities but from the uh the airline themselves we were flying United uh they have been sending us updates uh it seems like it's it's pretty much Hit or Miss whether a computer got hit or not so but so there's been no update right so all of that is still uh is still being decided in terms of authorities have you seen reinforcements sort of being brought into the airport perhaps looking into what exactly has happened or is it just passengers and crew around no it's just passengers and crew uh it doesn't seem like there's been any increased uh Authority members around or anything nothing's out of hand or hectic here it just seems like people are a little upset that their flights are being delayed and that they have to get off the plane if they were already on there so I could understand it what we're given to understand San that you've been stuck there for a while you are traveling to India if I'm not mistaken how long has it been since you've been at the airport uh I came here at the airport around 9:30 a.m. in the morning and uh we were just uh waiting in the queue for like two hours and they told us it's because of the outage that they cannot let us like the systems were down we could not check in and there were there was a huge Queue at the airport for but uh fortunately now like after 2 and a half hours they are letting us go now so hopefully I can catch my flight but we my flight is already delayed by 2 hours now so the systems are back on track is that what you're saying or have they manually checked you in and given you a manual boarding class they're already doing the manual checkin right now it's not the systems are still like it's not working now okay so the systems are still down uh there are there must be many other passengers like you uh so that are that have been stranded for hours together at the airport there's a huge uh que at the airport but because I came in early at the airport so I could uh you know get the early check in here but there are still like passenger which are still stuck at the airport so mean if I could just make a request if you could uh turn your camera or your phone camera around and just show us what the scenes really look like at the Dubai airport we would just want to get a sense of how many people are actually stranded at the airport uh without any answers has uh the airline uh or anybody from the airport Authority given you any information uh no we don't have any information right now we were already told that there's a global system outage so because of that the servers are down and uh as you can see like people are still you know just just having like sitting down here and I've already checked in so the main queue is outside at the like the check en counter but here you can see like lot of people they have already missed some of the people have missed the flight is in fact plaguing the entire globe and this is one that's spanning across sectors from Aviation to banking even broadcasting all of the entire world has been brought to a screeching Hall that is in fact how everybody woke up to on Friday morning but having said that as far as India is concerned there's already been a cancellation of flights in Mumbai New Delhi even Hyderabad and that is why in fact the it Minister Ashwini vnav has also gone on record to say that uh the it uh Ministry is very much in touch with Microsoft and its associates and that they are trying to rectify the entire problem they're also trying to get to know what has caused this entire Global outage but remember it's not just India but much of Europe even the United States and all of Asia which is bearing the uh the brunt of this that also includes the London Stock Exchange on that note let's also bring you a report in terms of what has really led to this Microsoft Windows outage and what are the other services also of Microsoft that are bearing the brunt of this entire outage we will be deep diving into this but first up let's bring you a report the Microsoft outage has caused massive effects across airports in India and Hyderabad there's no such exception in fact behind behind me on this whiteboard are the list of flights that have been cancelled 23 in total and these are the flights that were going to major cities like Bangalore indor tirupati jaur uh vishakapatnam and kochin as well what is also important to point out that while the airport authorities have tried their best to ensure those who have their flights here are guided through a smooth check-in process even though manual boarding passes are being ensured and given to them there are also particular cases that have come to light where passengers who were set to fly on these one of these flights have not been given any prior B uh if that's not wrong if that if I'm right uh tell me were you given any prior information what kind of troubles did you face uh no we haven't uh got any prior information uh I was supposed to board the 550 flight to Amad and uh I didn't get any information till now and there was no prior information on the flight being canceled and I came here and now I realize that the flight flight is canceled and uh this is important for me because I I was supposed to report uh to my head office tomorrow and now I don't know what I'm going to do because I don't have an option to go to the place in time what is the outside sense that you're getting at this moment about this uh outage no what I'm getting uh is uh really from the same sources that you are getting and people like you are putting out uh I'm getting it from the public domain that this is certainly something that is very unprecedented that is global and that is impacting businesses big and small uh across a spectrum because Microsoft and Microsoft applications is now used by from a school student to all the way to a large Enterprise and a large Airline and a large corporation so that entire Spectrum of people Enterprises uh organizations that use Microsoft have all been impacted now what has caused it uh like I was explaining to somebody it uh usually when you hear of an unprecedented outage and this is certainly unprecedented I've never seen something like this in my life in the last 30 years that I've been in Tech your assessment uh should uh uh Indians be worried at this moment or we should we wait for No my my advice and I say this as as an individual I'm not as as a politician or a public servant is not to panic panic will do us no good uh there's no point getting angry or uh you know getting steamed up about this this is it is what it is it has happened it is a complex underlying application that has suffered some sort of a uh technical outage what is the cause for the outage they know best they are a very very good company this is not a small company this is not a fly by night company this is a company of global repute DC Ministry of civil aviation of all right so the big talk right now is that all the Microsoft uh systems are currently experiencing the blue screen of death error many are wondering what is that that is causing all the systems to in fact uh cause a shutdown and reboot some have not even in fact been rebooting at all uh but my colleague avantika Singh breaks down for you what is this Microsoft Global outage that the world is currently experiencing bringing all those sectors to a screeching halt listen in so let's just tell you what exactly has happened important Services across the Globe coming to a grinding halt major airlines Banks media Outlets coming to A hall because of uh this outage that has caused Panic worldwide the outage has adversely affected operations across every important sector what exactly happened well millions of Windows users across the globe are experiencing the blue screen of death bsod error which is causing systems to suddenly shut down or restart Microsoft in fact in a message has said that the error is being caused due to a recent crowd strike update which is a bug that has impacted several companies Banks government offices across the globe so what is blue screen of death blue screen of death errors also known as black screen errors or seop code errors can occur when a critical issue forces Windows to unexpectedly shut down or restart in fact you may just encounter a message stating Windows has been shut down to prevent damage to your computer or a similar notification these errors can stem from Hardware or software problems Microsoft is investigating all of these issues with its cloud services in central us region which has disrupted Services worldwide in fact in India several Airlines like Indigo aasa spice jet they all announced that some of their online services will be temporarily unavailable in Mumbai and Delhi airports in fact most of the airlines have taken to X to share the update with Flyers major US carriers including American Airlines Delta Airlines and United Airlines issued ground stops on Friday morning citing communication issues news outlets in Australia in fact also reported that Airlines telecommunication ation providers most of the banks and media broadcasters were also disrupted as they lost access to computer systems in fact some banks in New Zealand said that they were completely offline as per the BBC UK Pharmacy Services were also disrupted social media users posted pictures showing how their screen stuck on the recovery page displaying the message it looks like window didn't load correctly now if you'd like to restart and try again choose restart my PC below that was the message that was coming across when users were trying to to uh use their systems Microsoft in fact in a statement has said that it was taking mitigation actions after service issues were reported in fact in a post on X the company has said and I quote that our services are still seeing continuous improvements while we continue to take mitigation actions now how to really fix Windows blue scar uh screen error first of all try shutting down your PC remove the new hardware and attempt to restart if restarting does pose a difficulty you can initiate your PC in safe mode for detailed steps one can refer to the instructions on starting your PC in a safe mode in Windows utilize the blue screen troubleshooter that is available in the get help app open the get help app in Windows and then type troubleshoot bsod error which is the blue screen of death error in the search bar of the get help app and then follow the step-by-step instructions provided in the get help app all right but when we talk about the global outage uh the Maximum Impact in fact has been borne by the aviation sector because remember Airlines across the globe whether it is the United States Asia in India itself and also looking at North America we've seen how um International to domestic flights have come to a grinding halt Hyderabad New Delhi and Mumbai had seen cancellation of flights and the latest we learning is that the coachin international airport has also cancelled flights we're learning in fact that eight flight have been cancelled at the coachin International Airport they were initially delayed and soon after they have been cancelled so COI again joins the list of all those airports uh after we told you that Hyderabad New Delhi and Mumbai uh airports were the ones to have cancelled domestic and international flights now Kachi is also one of those airports is what we are learning on that note let's also play you all those reactions that have been coming in of the passengers remember there's been a be line at various international airports not just in India but Europe the United States um in fact far east as well we are learning all the way to Australia where passengers have been completely stranded let's also get you of what the Situation's like on round zero what exactly has happened for how long have you been at the airport um so so far we've been in the airport for about 2 hours since they started telling us about the it outage um they've grounded the flights initially and were holding us at the gate um but at this point they've had us D Plane off of the plane and we are now waiting inside of the uh airport at LAX um they do not have an estimated time on when they're going to have it back up they just told us that if they will cancel the flight they'll let us know over the intercom and Will Tell Us Where to get our baggage uh at this time not many updates have been given to us so so far you have no idea whether your flight's going to be cancelled or whether it's going to be rescheduled or anything to that extent no they haven't been clear at all really they I think just just about everyone is as confused as each other right now if I may ask you John what airline were you flying if there's been any communication from them or from uh the FAA from the airport authorities there um no there's been no communication from the airport authorities but from the uh the airline themselves we were flying United uh they have been sending us updates via the app and via the crew members uh they provided us with an update letting us know that they don't know when they're going to be able to take off and that's when they had us deep planed I I can see that you've turned your camera around for us and thank you so much for that you're showing us what those screens really are uh going on to say that really shows that uh you know it's Microsoft all across that seem to have an impact even computers don't seem seem to be working there no it's multiple computers multiple screens uh even the desk agents are saying that their monitors behind their desks are also showing the same screens for most of them uh it seems like it's it's pretty much Hit or Miss whether a computer got hit or not so but so there's been no update right so all of that is still uh is still being decided in terms of authorities have you seen reinforcements sort of being brought into the airport perhaps looking into what exactly has happened or is it just passengers and crew around no it's just passengers and crew uh it doesn't seem like there's been any increased uh Authority members around or anything nothing's out of hand or hectic here it just seems like people are a little upset that their flights are being delayed and that they have to get off the plane if they were already on there so I could understand it what we're given to understand San that you've been stuck there for a while you were traveling to India if I'm not mistaken how long has it been since you've been at the airport uh I came here at the airport around 9:30 a.m. in the morning and uh we were just uh waiting in the queue for like two hours and they told us it's because of the outage that they cannot let us like the systems were down we could not check in and there were there was a huge Queue at the airport but uh fortunately now like after 2 and a half hours they are letting us go now so hopefully I can catch my flight but we my flight is already delayed by 2 hours now so the systems are back on track is that what you're saying or have they manually checked you in and given you a manual boarding pass they already doing the manual checkin right now it's not the systems are still like it's not working now okay so the systems are still down uh there are there must be many other passengers like you sine that are that have been stranded for hours together at the airport there a huge uh Queue at the airport but because I came in early at the airport so I could uh you know get the early check in here but there are still like passenger which are still stuck at the airport so mean if I could just make a request if you could uh turn your camera or your phone camera around and just show us what the scenes really look like at the Dubai airport we would just want to get a sense of how many people are actually stranded at the airport without any answers have has uh the airline uh or anybody from the airport Authority given you any information uh no we don't have any information right now we already told that there's a global system outage so because of that the servers are down and uh as you can see like people are still you know just just having like sitting down here and I've already checked in so the main queue is outside at the like the check in counter but here you can see like lot of people they have already missed some of the people have missed the flight is in fact plaguing the entire globe and this is one that's spanning across cing Hall that is in fact how everybody woke up to on Friday morning but having said that as far as India is concerned there's already been a cancellation of flights in Mumbai New Delhi even Hyderabad and that is why in fact the it Minister Ashwi vnav has also gone on record to say that uh the it uh Ministry is very much in touch with Microsoft and its associates and that they are trying to rectify the entire problem they're also trying to get to know what has caused this entire Global outage but remember it's not just India but much of Europe even the United States uh and all of Asia which is bearing the uh the brunt of this that also includes the London Stock Exchange on that note let's also bring you a report in terms of what has really led to this Microsoft Windows outage and what are the other services also of Microsoft that are bearing the brunt of this entire outage we will be deep diving into this but first up let's bring you a report the Microsoft outage has caused massive effects across airports in India and Hyderabad there's no such exception in fact behind me on this whiteboard are the list of flights that have been cancelled 23 in total and these are the flights that were going to major cities like Bangalore indor tirupati jaur vishakapatnam and coochin as well what is also important to point out that while the airport authorities have tried their best to ensure those who have their flights here are guided through a smooth check-in process even though manual boarding passes are being ensured and given to them there are also particular cases that have come to light where passengers who are set to fly on these one of these flights have not been given any prior information I'm being joined by a group of working professionals who were on their way to Amad uh if that's not wrong if that if I'm right uh tell me were you given any prior information what kind of troubles did you face uh no we haven't uh got any prior information uh I was supposed to board the 550 flight to aabad and uh I didn't get any information till now and there was no prior information on the flight being cancelled and I came here and now I realized that the flight flight it is cancelled and uh this is important for me because I I was supposed to report uh to my head office tomorrow and now I don't know what I'm going to do because I don't have an option to go to the place in time what is the outside sense that you're getting at this moment about this uh outage what I'm getting uh is uh really from the same sources that you are getting and people like you are putting out I'm getting it from the public domain that this is certainly something that is very unprecedented that is global and that is impacting businesses big and small uh across a spectrum because Microsoft and Microsoft applications is now used by from a school student to all the way to a large Enterprise and a large Airline and a large corporation so that entire spectrum of people Enterprises uh uh organizations that use Microsoft have all been impacted now what has caused it uh like I was explaining to somebody it usually when you hear of an unprecedented outage and this is certainly unprecedented I've never seen something like this in my life in the last 30 years that I've been in Tech your assessment uh should uh uh Indians be worried at this moment or we should we wait for No my my advice and I say this as an individual I'm not as as a politician or a public servant is not to panic panic will do us no good uh there's no point getting angry or uh you know getting steamed up about this this is it is what it is it has happened it is a complex underlying application that has suffered some sort of a uh technical outage what is the cause for the outage they know best they are a very very good company this is not a small company this is not a fly by night company this is a company of global repute Microsoft DCA Ministry of civil aviation all right so the big talk right now is that all the Microsoft uh systems are currently experiencing the blue screen of death error many are wondering what is that that is causing all the systems to in fact uh cause a shutdown and reboot some have not even in fact been rebooting at all uh but my colleague avantika Singh breaks down for you what is this Microsoft Global outage that the world is currently experiencing bringing all those sectors to a screeching halt listen in so let's just tell you what exactly has happened important Services across the Globe coming to a grinding halt major airlines Banks media Outlets coming to a sudden halt because of uh this outage that has caused panic worldwide the outage has adversely affected operations across every important sector what exactly happened well millions of Windows users across the globe are experiencing the blue screen of death bsod error which is causing systems to suddenly shut down or restart Microsoft in fact in a message has said that the error is being caused due to a recent crowd strike update which is a bug that has impacted several companies Banks government offices across the globe so what is blue screen of death blue BL screen of death errors also known as black screen errors or seop code errors can occur when a critical issue forces Windows to unexpectedly shut down or restart in fact you may just encounter a message stating Windows has been shut down to prevent damage to your computer or a similar notification these errors can stem from Hardware or software problems Microsoft is investigating all of these issues with its cloud services in central us region which has disrupted Services worldwide in in fact in India several Airlines like Indigo aasa spice jet they all announced that some of their online services will be temporarily unavailable in Mumbai and Delhi airports in fact most of the airlines have taken to X to share the update with Flyers major US carriers including American Airlines Delta Airlines and United Airlines issued ground stops on Friday morning citing communication issues news outlets in Australia in fact also reported that Airlines telecommunication providers most of the banks and media broadcasters were also disrupted as they lost access to computer systems in fact some banks in New Zealand said that they were completely offline as per the BBC UK Pharmacy Services were also disrupted social media users posted pictures showing how their screen stuck on the recovery page displaying the message it looks like window didn't load correctly now if you'd like to restart and try again choose restart my PC below that was the message that was coming across when users were trying to uh use their systems Microsoft in fact a statement has said that it was taking mitigation actions after service issues were reported in fact in a post on X the company has said and I quote that our services are still seeing continuous improvements while we continue to take mitigation actions now how to really fix Windows Blue SC uh screen error first of all try shutting down your PC remove the new hardware and attempt to restart if restarting does POS a difficulty you can initiate your PC in safe mode for detailed steps one can refer to the instructions on starting your PC in a safe mode in Windows utilize the blue screen troubleshooter that is available in the get help app open the get help app in Windows and then type troubleshoot bsod error which is the blue screen of death error in the search bar of the get help app and then follow the step-by-step instructions provided in the get help app all right but when we talk about the global outage uh the Maximum Impact in fact has been born by the aviation sector because remember Airlines across the globe whether it is the United States Asia in India itself and also looking at North America we've seen how um International to domestic flights have come to a grinding halt Hyderabad New Delhi and Mumbai had seen cancellation of flights and the latest we're learning is that the coachin international airport has also cancelled flights we are learning in fact that eight flights have been cancelled at the coachin international airport they were initially delayed and soon after they have been cancelled so coochi again joins the list of all those airports uh after we told you that Hyderabad New Delhi and Mumbai uh airports were the ones to have cancelled domestic and international flights now coach is also one of those airports is what we are learning on that note let's also play you all those reactions that have been coming in of the passengers remember there's been a be line at various international airports not just in India but Europe the United States um in fact far east as well we are learning all the way to Australia where passengers have been completely stranded let's also get you of what the Situation's like on Ground Zero what exactly has happened for how long have you been at the airport um so far we've been in the airport for about two 2 hours since they started telling us about the it outage um they grounded the flights initially and were holding us at the gate um but at this point they've had us Dean off of the plane and we are now waiting inside of the uh airport at LAX um they do not have an estimated time on when they're going to have it back up they just told us that if they will cancel the flight they'll let us know over the intercom and they'll tell us where to get our baggage uh at this time not many updates have been given to us so so far you have no idea whether your flight's going to be cancelled or whether it's going to be rescheduled or anything to that extent no they haven't been clear at all really they I think just just about everyone is as confused as each other right now if I may ask you John what airline were you flying if there's been any communication from them or from uh the FAA from the airport authorities there um no there's been no communication from the airport authorities but from the uh the airline themselves we were flying United uh they have been sending us updates via the app and via the crew members uh they provided us with an update letting us know that they don't know when they're going to be able to take off and that's when they had us de planed I I can see that you've turned your camera around for us and thank you so much for that you're showing us what those screens really are uh going on to say that really shows that uh you know it's Microsoft all across that seem to have an impact even computers don't seem to seem to be working there no it's multiple computers multiple screens uh even the desk agents are saying that their monitors behind their desks are also showing the same screens for most of them uh it seems like it's it's pretty much Hit or Miss whether a computer got hit or not so but there's been no update right so all of that is still uh is still being decided in terms of authorities have you seen reinforcements sort of being brought into the airport perhaps looking into what exactly has happened or is it just passengers and crew around no it's just passengers and crew uh it doesn't seem like there's been any increased uh Authority members around or anything nothing's out of hand or hectic here it just seems like people are a little upset that their flights are being delayed and that they have to get off the plane if they were already on there so I could understand it what we're given to understand sine that you've been stuck there for a while you are traveling to India if I'm not mistaken how long has it been since you've been at the airport uh I came here at the airport around 9:30 a.m. in the morning and uh we were just uh waiting in the queue for like 2 hours and they told us it's because of the outage that they cannot let us like the systems were down we could not check in and they were there was a huge Queue at the airport but uh fortunately now like after 2 and a half hours they are letting us go now so hopefully I can catch my flight but we my flight is already delayed by 2 hours now so the systems are back on track is that what you're saying or have they manually checked you in and given you a manual boarding pass they're already doing the manual check in right now it's not the systems are still like it's not working now okay so the systems are still down there are there must be many other passengers like you suine that are that have been stranded for hours together at the airport a huge uh few at the airport but because I came in early at the airport so I could uh you know get the early check in here but there are still like passenger which are still stuck at the airport so mean if I could just make a request if you could uh turn your camera or your phone camera around and just show us what the scenes really look like at the Dubai airport we would just want to get a sense of how many people are actually stranded at the airport without any answers has uh the airline uh or anybody from the air Authority giving you any information uh no we don't have any information right now we were already told that there's a global system outage so because of that their servers are down and uh as you can see like people are still you know just just having like sitting down here and I've already checked in so the main que is outside at the like the check in counter but here you can see like lot of people they have already missed some of the people have missed the flight is in fact plaguing the entire globe and this is one that's spanning across sectors from Aviation to banking even broadcasting all of the entire world has been brought to a screeching Hall that is in fact how everybody woke up to on Friday morning but having said that as far as India is concerned there's already been a cancellation of flights in Mumbai New Delhi even Hyderabad and that is why in fact the it Minister Ashani vnav has also gone on record to say that uh the it uh Ministry is very much in touch with Microsoft and its associates and that they are trying to rectify the entire problem they're also trying to get to know what has caused this entire Global outage but remember it's not just India but much of Europe even the United States and all of Asia which is bearing the uh the brunt of this that also includes the London Stock Exchange on that note let's also bring you a report in terms of what has really led to this Microsoft Windows outage and what are the other services also of Microsoft that are bearing the brunt of this entire outage we will be deep diving into this but first up let's bring you a report the Microsoft outage has caused massive effects across airports in India and Hyderabad there's no such exception in fact behind me on this white board are the list of flights that have been canceled 23 in total and these are the flights that were going to major cities like Bangalore indor tirupati jaur vishakapatnam and coochin as well what is also important to point out that while the airport authorities have tried their best to ensure those who have their flights here are guided through a smooth check-in process even though manual boarding passes are being insured and given to them there are also particular cases that have come to light where passengers who are set to fly on these one of these flights have not been given any prior information I'm being joined by a group of working professionals who were on their way to Amad uh if that's not wrong if that if I'm right uh tell me were you given any prior information what kind of troubles did you face uh no we haven't uh got any prior information uh I was supposed to board the 550 flight to aabad and uh I didn't get any information till now and there was no prior information on the flight being cancelled and I came here and now I realize that the flight flight is canceled and uh this is important for me because I I was supposed to report uh to my head office tomorrow and now I don't know what I'm going to do because I don't have an option to go to the place in time what is the outside sense that you're getting at this moment about this uh outage what I'm getting uh is uh really from the same sources that you are getting and people like you are putting on out uh I'm getting it from the public domain that this is certainly something that is very unprecedented that is global and that is impacting businesses big and small uh across a spectrum because Microsoft and Microsoft applications is now used by from a school student to all the way to a large Enterprise and a large Airline and a large corporation so that entire Spectrum of people Enterprises uh organizations that use Microsoft have all been impacted now what has caused it uh like I was explaining to somebody it uh usually when you hear of an unprecedented outage and this is certainly unprecedented I've never seen something like this in my life in the last 30 years that I've been in Tech your assessment uh should uh uh Indians be worried at this moment or we should we wait for No my my advice and I say this as as an individual I'm not as in as a politician or a public servant is not to panic panic will do us no good uh there's no point getting angry or uh you know getting steamed up about this this is it is what it is it has happened it is a complex underlying application that has suffered some sort of a uh technical outage what is the cause for the outage they know best they are a very very good company this is not a small company this is not a fly by night company this is a company of global repute OPC Ministry of civil aviation all right so the big talk right now is that all the Microsoft uh systems are currently experiencing the blue screen of death error many are wondering what is that that is causing all the systems to in fact uh cause a shutdown and reboot some have not even in fact been rebooting at all uh but my colleague avantika Singh breaks down for you what is this Microsoft Global outage that the world is currently experiencing bringing all those sectors to a screeching halt listen in so let's just tell you what exactly has happened important Services across the Globe coming to a grinding halt major airlines Banks media Outlets coming to a sudden halt because of uh this outage that has caused Panic worldwide the outage has adversely affected operations across every important sector what exactly happened well millions of Windows users across the globe are experiencing the blue screen of death bsod error which is causing systems to suddenly shut down or restart Microsoft in fact in a message has said that the error is being caused due to a recent crowd strike update which is a bug that has impacted several companies Banks government offices across the globe so what is blue screen of death blue screen of death errors also known as black screen errors or seop code errors can occur when a critical issue forces Windows to unexpectedly shut down or restart in fact you may just encounter a message stating Windows has been shut down to prevent damage to your computer or a similar notification these errors can stem from Hardware or software problems Microsoft is investigating all of these issues with its cloud services in central us which has disrupted Services worldwide in fact in India several Airlines like Indigo aasa spice jet they all announced that some of their online services will be temporarily unavailable in Mumbai and Delhi airports in fact most of the airlines have taken to X to share the update with Flyers major US carriers including American Airlines Delta Airlines and United Airlines issued ground stops on Friday morning citing communication issues news outlets in Australia in fact also reported that Airlines telecommunication provid providers most of the banks and media broadcasters were also disrupted as they lost access to computer systems in fact some banks and New Zealand said that they were completely offline as per the BBC UK Pharmacy Services were also disrupted social media users posted picture showing how their screen stuck on the recovery page displaying the message it looks like window didn't load correctly now if you'd like to restart and try again choose restart my PC below that was the message that was coming across when users were trying to use their systems Microsoft in fact in a statement has said that it was taking mitigation actions after service issues were reported in fact in a post on X the company has said and I quote that our services are still seeing continuous improvements while we continue to take mitigation actions now how to really fix Windows Blue SC screen error first of all try shutting down your PC remove the new hardware and attempt to restart if restarting does pose a difficulty you can initiate your PC in safe mode for detailed steps one can refer to the instructions on starting your PC in a safe mode in Windows utilize the blue screen troubleshooter that is available in the get help app open the get help app in Windows and then type troubleshoot bsod error which is the blue screen of death error in the search bar of the get help app and then follow the step-by-step instructions provided in the get help app all right but when we talk about the global outage uh the Maximum Impact in fact has been borne by the aviation sector because remember Airlines across the globe whether it is the United States Asia in India itself and also looking at North America we've seen how um International to domestic flights have come to a grinding halt Hyderabad New Delhi and Mumbai had seen cancellation of flights and the latest we're learning is that the coachin international airport has also cancelled flights we're learning in fact that eight flights have been cancelled at the coachin International Airport they were initially delayed and soon after they have been cancelled so coochi again joins the list of all those airports uh after we told you that Hyderabad New Delhi and Mumbai uh airports were the ones to have cancelled domestic and international flights now Ki is also one of those airports is what we are learning on that note let's also play you all those reactions that have been coming of the passengers remember there's been a beine at various international airports not just in India but Europe the United States um in fact far east as well we are learning all the way to Australia where passengers have been completely stranded let's also get you uh of what the Situation's like on round zero what exactly has happened for how long have you been at the airport um so far we've been in the airport for about two hours since they started telling us about the it outage um theyve grounded the flights initially and were're holding us at the gate um but at this point they've had us deplan off of the plane and we are now waiting inside of the uh airport at LAX um they do not have an estimated time on when they're going to have it back up they just told us that if they will cancel the flight they'll let us know over the intercom and they'll tell us where to get our baggage uh at this time not many updates have been given to us so so far you have no idea whether your flight's going to be cancelled or whether it's going to be rescheduled or anything to that extent no they haven't been clear at all really they I think just just about everyone is as confused as each other right now uh if I may ask you John what airline were you flying if there's been any communication from them or from uh the FAA from the airport authorities there um no there's been no commun from the airport authorities but from the uh the airline themselves we were flying United uh they have been sending us updates via the app and via the crew members uh they provided us with an update letting us know that they don't know when they're going to be able to take off and that's when they had us deep planed I I can see that you've turned your camera around for us and thank you so much for that you're showing us what those screens really are uh going on to say that really shows that uh you know it's Microsoft soft all across that seem to have an impact even computers don't seem seem to be working there no it's multiple computers multiple screens uh even the desk agents are saying that their monitors behind their desks are also showing the same screens for most of them uh it seems like it's it's pretty much Hit or Miss whether a computer got hit or not so but so there's been no update right so all of that is still uh is still being decided in terms of authorities have you seen reinforcements sort of being brought into the airport perhaps looking into what exactly has happened or is it just passengers and crew around no it's just passengers and crew uh it doesn't seem like there's been any increased uh Authority members around or anything nothing's out of hand or hectic here it just seems like people are a little upset that their flights are being delayed and that they have to get off the plane if they were already on there so I could understand it what we're given to understand San that you've been stuck there for a while you are traveling to India if I'm not mistaken how long has it been since you've been at the airport uh I came here at the airport around 9:30 a.m. in the morning and uh we were uh just uh waiting in the queue for like two hours and they told us it's because of the outage that they cannot let us like the systems were down we could not check in and there were there was a huge Queue at the airport but uh fortunately now like after two and a half hours they are letting us go now so hopefully I can catch my flight but we my flight is already delayed by 2 hours now so the systems are back on track is that what you're saying or have they manually checked you in and given you a manual boarding pass they already doing the manual checkin right now it's not the systems are still like it's not working now okay so the systems are still down there are there must be many other passengers like you sine that are that have been stranded for hours together at the airport there a huge uh Queue at the airport but because I came in early at the airport so I could uh you know get the early check in here but there are still like passenger which are still stuck at the airport soan if I could just make a request if you could uh turn your camera or your phone camera around and just show us what the scenes really look like at the Dubai airport we would just want to get a sense of how many people are actually stranded at the airport without any answers has the airline uh or anybody from the airport Authority giving you any information uh no we don't have any information right now we were only told that there's a global system outage so because of that the servers are down and uh as you can see like people are still you know just just having like sitting down here and I've already checked in so the main que is outside at the like the checkin counter but here you can see like lot of people they have already missed some of the the people have missed the flight is in fact plaguing the entire globe and this is one that's spanning across sectors from Aviation to banking even broadcasting all of the entire world has been brought to a screeching Hall that is in fact how everybody woke up to on Friday morning but having said that as far as India is concerned there's already been a cancellation of flights in Mumbai New Delhi even Hyderabad and that is why in fact the it Minister as VN has also gone on record to say that uh the it uh Ministry is very much in touch with Microsoft and its associates and that they are trying to rectify the entire problem they're also trying to get to know what has caused this entire Global outage but remember it's not just India but much of Europe even the United States and all of Asia which is bearing the uh the brunt of this that also includes the London Stock Exchange on that note let's also bring you a report in terms of what has really led to this Microsoft Windows outage and what are the other services also of Microsoft that are bearing the brunt of this entire outage we will be deep diving into this but first up let's bring you a report the Microsoft outage has caused massive effects across airports in India and Hyderabad there's no such exception in fact behind me on this white board are the list of flights that have been cancelled 23 in total and these are the flights that were going to major cities like Bangalore indor tirupati jaur uh vishakapatnam and coochin as well what is also important to point out that while the airport authorities have tried their best to ensure those who have their flights here are guided through a smooth check-in process even though manual boarding passes are being ensured and given to them there are also particular cases that have come to light where passengers who were set to fly on these one of these flights have not been given any prior information I'm being joined by a group of working professionals who were on their way to Amad uh if that's not wrong if that if I'm right uh tell me where you given any prior information what kind of troubles did you face uh no we haven't uh got any prior information uh I was supposed to bought the 550 flight to Amad and uh I didn't get any information till now and there there was no prior information on the flight being cancelled and I came here and now I realize that the flight flight is cancelled and uh this is important for me because I I was supposed to report uh to my head office tomorrow and now I don't know what I'm going to do because I don't have an option to go to the place in time what is the outside sense that you're getting at this moment about this uh outage what I'm getting uh is uh really from the same sources that that you are getting and people like you are putting out uh I'm getting it from the public domain that this is certainly something that is very unprecedented that is global and that is impacting businesses big and small uh across a spectrum because Microsoft and Microsoft applications is now used by from a school student to all the way to a large Enterprise and a large Airline and a large corporation so that entire spectrum of people Enterprises uh organizations that use Microsoft have all been impacted now what has caused it uh like I was explaining to somebody it uh usually when you hear of an unprecedented outage and this is certainly unprecedented I've never seen something like this in my life in the last 30 years that I've been in Tech your assessment uh should uh uh Indians be worried at this moment or we should we wait for my my advice and I say this as an individual and not as as a politician or a public servant is not to panic panic will do us no good uh there's no point getting angry or uh you know getting steamed up about this this is it is what it is it has happened it is a complex underlying application that has suffered some sort of a uh technical outage what is the cause for the outage they know best they are a very very good company this is not a small company this is not a fly by night company this is a company of global repute Microsoft cloud services down Ministry of civil aviation all right so the big talk right now is that all the Microsoft uh systems are currently experiencing the blue screen of death error many are wondering what is that that is causing all the systems to in fact uh cause a shutdown and reboot some have not even in fact been rebooting at all uh but my colleague avantika Singh breaks down for you what is this Microsoft Global outage that the world is currently experiencing bringing all those sectors to a screeching halt listen in so let's just tell you what exactly has happened important Services across the Globe coming to a grinding halt major Airlines Banks media Outlets coming to a sudden halt because of uh this outage that has caused Panic worldwide the outage has adversely affected operations across every important sector what exactly happened well millions of Windows users across the globe are experiencing the blue screen of death bsod error which is causing systems to suddenly shut down or restart Microsoft in fact in a message has said that the error is being caused due to a recent crowd strike update which is a bug that has has impacted several companies Banks government offices across the globe so what is blue screen of death blue screen of death errors also known as black screen errors or seop code errors can occur when a critical issue forces Windows to unexpectedly shut down or restart in fact you may just encounter a message stating Windows has been shut down to prevent damage to your computer or a similar notification these errors can stem from Hardware or software problems Microsoft is investigating all of these issues with its cloud services in central us region which has disrupted Services worldwide in fact in India several Airlines like Indigo aasa spice jet they all announced that some of their online services will be temporarily unavailable in Mumbai and Delhi airports in fact most of the airlines have taken to X to share the update with Flyers major US carriers including American Airlines Delta Airlines and United Airlines issued ground stops on Friday morning citing communication issues news outlets in Australia and fact also reported that Airlines telecommunication providers most of the banks and media broadcasters were also disrupted as they lost access to computer systems in fact some banks in New Zealand said that they were completely offline as per the BBC UK Pharmacy Services were also disrupted social media users posted pictures showing how their screen stuck on the recovery page displaying the message it looks like window didn't load correctly now if you'd like to restart and try again choose restart my PC below that was the message that was coming across when users were trying to uh use their systems Microsoft in fact in the statement has said that it was taking mitigation actions after service issues were reported in fact in a post on X the company has said and I quote that our services are still seeing continuous improvements while we continue to take mitigation actions now how to really fix Windows Blue SC screen error first of all try shutting down your PC remove the new hardware and attempt to restart if restarting does posos a difficulty you can initiate your PC in safe mode for detailed steps one can refer to the instructions on starting your PC in a safe mode in Windows utilize the blue screen troubleshooter that is available in the get help app open the get help app in Windows and then type troubleshoot bsod error which is the blue screen of death error in the search bar of the get help app and then follow the step-by-step instructions provided in the get help app all right but when we talk about the global outage uh the Maximum Impact in fact has been borne by the aviation sector because remember Airlines across the globe whether it is the United States Asia in India itself and also looking at North America we've seen how um International to domestic flights have come to a grinding halt Hyderabad New Delhi and Mumbai had seen cancellation of flights and the latest we are learning is that the coachin international airport has also cancelled flights we are learning in fact that eight flights have been cancelled at the coochin International Airport they were initially delayed and soon after they have been cancelled so coochi again joins the list of all those airports uh after we told you that Hyderabad New Delhi and Mumbai uh airports were the ones to have cancelled domestic and international flights now coach is also one of those airports is what we are learning on that note let's also play you all those reactions that have been coming in of the passengers remember there's been a be line at various international airports not just in India but Europe the United States um in fact far east as well we are learning all the way to Australia where passengers have been completely stranded let's also get you of what the Situation's like on Ground Zero what exactly has happened for how long have you been at the airport um so far we've been in the airport for about two hours since they started telling us about the it outage um they' grounded the flights initially and were holding us at the gate um but at this point they've had us deplane off of the plane and we are now waiting inside of the uh airport at LAX um they do not have an estimated time on when they're going to have it back up they just told us that if they will cancel the flight they'll let us know over the intercom and they'll tell us where to get our baggage uh at this time not many updates have been given to us so so far you have no idea whether your flight's going to be cancelled or whether it's going to be rescheduled or anything to that extent no they haven't been clear at all really they I think just just about everyone is as confused as each other right now if I may ask you John what Aline were you flying if there's been any communication from them or from uh the FAA from the airport authorities there um no there's been no communication from the airport authorities but from the uh the airline themselves we were flying United uh they have been sending us updates via the app and via the crew members uh they provided us with an update letting us know that they don't know when they're going to be able to take off and that's when they had us deep planed I I can see that you've turned your camera around for us and thank you so much for that you're showing us what those screens really are uh going on to say that really shows that uh you know it's Microsoft all across that seem to have an impact even computers don't seem seem to be working there no it's multiple computers multiple screens uh even the desk agents are saying that their monitors behind their desks are also showing the same screens for most of them uh it seems like it's it's pretty much Hit or Miss whether a computer got hit or not so but so there's been no right so all of that is still uh is still being decided in terms of authorities have you seen reinforcements sort of being brought into the airport perhaps looking into what exactly has happened or is it just passengers and crew around no it's just passengers and crew uh it doesn't seem like there's been any increased uh Authority members around or anything nothing's out of hand or hectic here it just seems like people are a little upset that their flights are being delayed and that they have to get off the plane if they were already on there so I could understand it what we're given to understand San that you've been stuck there for a while you are traveling to India if I'm not mistaken how long has it been since you've been at the airport uh I came here at the airport around 9:30 a.m. in the morning and uh we were just uh waiting in the queue for like 2 hours and they told us it's because of the outage that they cannot let us like the systems were down we could not check in and they were there was a huge Queue at the airport but uh fortunately now like after 2 and a half hours they are letting us go now so hopefully I can catch my flight but we my flight is already delayed by 2 hours now so the systems are back on track is that what you're saying or have they manually checked you in and given you a manual boarding pass they already doing the manual check in right now it's not the systems are still like it's not working now okay so the systems are still down there are there must be many other pass like you sine that are that have been stranded for hours together at the airport there a huge uh que at the airport but because I came in early at the airport so I could uh you know get the early check in here but there are still like passenger which are still stuck at the airport soan if I could just make a request if you could uh turn your camera or your phone camera around and just show us what the scenes really look like at the Dubai airport we would just want to get a sense of how many people are actually stranded at the airport uh without any answers has uh the airline uh or anybody from the airport Authority given you any information uh no we don't have any information right now we were already told that there's a global system outage so because of that the servers are down and uh as you can see like people are still you know just just having like sitting down here and I've already checked in so the main queue is outside at the like the check in counter but here you can see like lot of people they have already missed some of the people have missed the flight is in fact plaguing the entire globe and this is one that's spanning across sectors from Aviation to banking even broadcasting all of the entire world has been brought to a screeching Hall that is in fact how everybody woke up to on Friday morning but having said that as far as India is concerned there's already been a cancellation of flights in Mumbai New Delhi even Hyderabad and that is why in fact the it Minister Ashani vnav has also gone on record to say that the it Ministry is very much in touch with Microsoft and its associates and that they are trying to rectify the entire problem they're also trying to get to know what has caused this entire Global outage but remember it's not just India but much of Europe even the United States and all of Asia which is bearing the uh the brunt of this that also includes the London Stock Exchange on that note let's also bring you a report in terms of what has really led to this Microsoft Windows outage and what are the other services also of Microsoft that are bearing the brunt of this entire outage we will be deep diving into this but first up let's bring you a report the Microsoft outage has caused massive effects across airports in India and Hyderabad there's no such exception in fact behind me on this white board are the list of flights that have been cancelled 23 in total and these are the flights that were going to major cities like Bangalore indor tirupati jaur uh vishakapatnam and kachin as well what is also important to point out that while the airport authorities have tried their best to ensure those who have their flights here are guided through a smooth check-in process even though manual boarding passes are being shur and given to them there are also particular cases that have come to light where passengers who were set to fly on these one of these flights have not been given any prior information I'm being joined by a group of working professionals who were on their way to aabad uh if that's not wrong if that if I'm right uh tell me were you given any prior information what kind of troubles did you face uh no we haven't uh got any prior information uh I was supposed to board the 550 flight to Amad and uh I didn't get any information till now and there was no prior information on the flight being cancelled and I came here and now I realize that the flight flight is cancelled and uh this is important for me because I I was supposed to report uh to my head office tomorrow and now I don't know what I'm going to do because I don't have an option to go to the place in time what is the outside sense that you're getting at this moment about this uh outage what I'm getting uh is uh really from the same sources that you are getting and people like you are putting out I'm getting it from the public domain that this is certainly something that is very unprecedented that is global and that is impacting businesses big and small uh across a spectrum because Microsoft and Microsoft applications is now used by from a school student to all the way to a large Enterprise and a large Airline and a large corporation so that entire spectrum of people Enterprises uh organizations that use Microsoft have all been impacted now what has caused it uh like I was explaining to somebody it uh usually when you hear of an unprecedented outage and this is certainly unprecedented I've never seen something like this in my life in the last 30 years that I've been in Tech your assessment uh should uh uh Indians be worried at this moment or we should we wait for No my my advice and I say this as an individual and not as as a politician or a public servant is not to panic panic will do us no good uh there's no point getting angry or uh you know getting steamed up about this this is it is what it is it has happened it is a complex underlying application that has suffered some sort of a uh technical outage what is the cause for the outage they know best they are a very very good company this is not not a small company this is not a fly by night company this is a company of global repute DCA Ministry of civil aviation monitoring all right so the big talk right now is that all the Microsoft uh systems are currently experiencing the blue screen of death error many are wondering what is that that is causing all the systems to in fact uh cause a shutdown and reboot some have not even in fact been rebooting at all uh but my colleague avantika Singh breaks down for you what is this Microsoft Global outage that the world is currently experiencing bringing all those sectors to a screeching halt listen in so let's just tell you what exactly has happened important Services across Ross the Globe coming to a grinding halt major airlines Banks media Outlets coming to a sudden halt because of uh this outage that has caused Panic worldwide the outage has adversely affected operations across every important sector what exactly happened well millions of Windows users across the globe are experiencing the blue screen of death bsod error which is causing systems to suddenly shut down or restart Microsoft in fact in a message has said that the error is being caused due to a recent crowd strike update which is a bug that has impacted several companies Banks government offices across the globe so what is blue screen of death blue screen of death errors also known as black screen errors or seop code errors can occur when a critical issue forces Windows to unexpectedly shut down or restart in fact you may just encounter a message stating Windows has been shut down to prevent damage to your computer or a similar notification these errors can stem from Hardware or software problems Microsoft is investigating all of these issues with its cloud services in central us region which has disrupted Services worldwide in fact in India several Airlines like Indigo aasa spice jet they all announced that some of their online services will be temporarily unavailable in Mumbai and Delhi airports in fact most of the airlines have taken to X to share the update with Flyers major US carriers including American Airlines Delta Airlines and United Airlines issued ground stops on Friday morning iting communication issues news outlets in Australia in fact also reported that Airlines telecommunication providers most of the banks and media broadcasters were also disrupted as they lost access to computer systems in fact some banks in New Zealand said that they were completely offline as per the BBC UK Pharmacy Services were also disrupted social media users posted pictures showing how their screen stuck on the recovery page displaying the message it looks like window didn't load correctly now if you'd like to restart and try again choose restart my PC below that was the message that was coming across when users were trying to uh use their systems Microsoft in fact in a statement has said that it was taking mitigation actions after service issues were reported in fact in a post on X the company has said and I quote that our services are still seeing continuous improvements while we continue to take mitigation actions now how do really fix Windows Blue SC screen error first of all try shutting down your PC remove the new hardware and attempt to restart if restarting does pose a difficulty you can initiate your PC in safe mode for detailed steps one can refer to the instructions on starting your PC in a safe mode in Windows utilize the blue screen troubleshooter that is available in the get help app open the get help app in Windows and then type troubleshoot bsod error which is the blue screen of death error in the search bar of the get help app and then follow the step-by-step instructions provided in the get help app all right but when we talk about the global outage uh the Maximum Impact in fact has been borne by the aviation sector because remember Airlines across the globe whether it is the United States Asia in India itself and also looking at North America we've seen how um International to domestic flights have come to a grinding Hal Hyderabad New Delhi and Mumbai had seen cancellation of flights and the latest we learning is that the coach International Airport has also cancelled flights we're learning in fact that eight flights have been cancelled at the coachin International Airport they were initially delayed and soon after they have been cancelled so coachi again joins the list of all those airports uh after we told you that Hyderabad New Delhi and Mumbai uh airports were the ones to have cancelled domestic and international flights now K is also one of those airports is what we are learning on that note let's also play you all those reactions that have been coming in of the passengers remember there's been a be line at various international airports not just in India but Europe the United States um in fact far east as well we are learning all the way to Australia where passengers have been completely stranded let's also get you of what the Situation's like on ground zero what exactly has happened for how long have you been at the airport um so far we've been in the airport for about two hours since they started telling us about the it outage um they grounded the flights initially and were're holding us at the gate um but at this point they've had us deplane off of the plane and we are now waiting inside of the uh airport at LAX um they do not have an estimated time on when they're going to have it back up they just told us that if they will cancel the flight they'll let us know over the intercom and they'll tell us where to get our baggage uh at this time not many updates have been given to us so so far you have no idea whether your flight's going to be cancelled or whether it's going to be rescheduled or anything to that extent no they haven't been clear at all really they I think just just about everyone is as confused as each other right now if I may ask you John what airline were you flying if there's been any communication from them or from uh the FAA from the airport authorities there um no there's been no communication from the airport authorities but from the uh the airline themselves we were flying United uh they have been sending us updates via the app and via the crew members uh they provided us with an update letting us know that they don't know when they're going to be able to take off and that's when they had us keep planed I I can see that you've turned your camera around for us and thank you so much for that you're showing us what those screens really are uh going on to say that really shows that uh you know it's Microsoft all across that seem to have an impact even computers don't seem seem to be working there no it's multiple computers multiple screens uh even the desk agents are saying that their monitors behind their desks are also showing the same screens for most of them uh it seems like it's it's pretty much Hit or Miss whether a computer got hit or not so but so there's been no update right so all of that is still uh is still being decided in terms of authorities have you seen reinforcements sort of being brought into the airport perhaps looking into what exactly has happened or is it just passengers and crew around no it's just passengers and crew uh it doesn't seem like there's been any increased uh Authority members around or anything nothing's out of hand or hectic here it just seems like people are a little upset that their flights are being delayed and that they have to get off the plane if they were already on there so I could understand it what we're given to understand saman that you've been stuck there for a while you are traveling to India if I'm not mistaken how long has it been since you've been at the airport uh I came here at the airport around 9:30 a.m. in the morning and uh we were uh just uh waiting in the queue for like 2 hours and they told us it's because of the outage that they cannot let us like the systems are down we could not check in and there were like there was a huge Queue at the airport but uh fortunately now like 2 and a half hours they are letting us go now so hopefully I can catch my flight but we my flight is already delayed by 2 hours now so the systems are back on track is that what you're saying or have they manually checked you in and given you a manual boarding pass they already doing the manual checking right now it's not the systems are still like it's not working now okay so the systems are still down there are there must be many other passengers like you samine that are that have been stranded for hours together at the airport there a huge uh Hue at the airport but because I came in early at the airport so I could uh you know get the early check in here but there are still like passenger which are still stuck at the airport San if I could just make a request if you could uh turn your camera or your phone camera around and just show us what the scenes really look like at the Dubai airport we would just want to get a sense of how many people are actually stranded at the airport without any answers has uh the airline or anybody from the airport Authority giving you any information uh no we don't have any information right now we were already told that there's a global system outage so because of that the servers are down and uh as you can see like people are still you know just just having like sitting down here and I've already checked in so the main queue is outside at the like the checkin counter but here you can see like lot of people they have already missed some of the people have missed the flight is in fact plaguing the entire globe and this is one that's spanning across sectors from Aviation to banking even broadcasting all of the entire world has been brought to a screeching Hall that is in fact how everybody woke up to on Friday morning but having said that as far as India is concerned there's already been a cancellation of FL in Mumbai New Delhi even Hyderabad and that is why in fact the it Minister Ashani vnav has also gone on record to say that uh the it uh Ministry is very much in touch with Microsoft and its associates and that they are trying to rectify the entire problem they're also trying to get to know what has caused this entire Global outage but remember it's not just India but much of Europe even the United States and all of Asia which which is bearing the uh the brunt of this that also includes the London Stock Exchange on that note let's also bring you a report in terms of what has really led to this Microsoft Windows outage and what are the other services also of Microsoft that are bearing the brunt of this entire outage we will be deep diving into this but first up let's bring you a report the Microsoft outage has caused massive effects across airports in India and Hyderabad there's no such exception in fact behind me on this white board are the list of flights that have been cancelled 23 in total and these are the flights that were going to major cities like Bangalore indor tirupati jaur uh vishakapatnam and coochin as well what is also important to point out that while the airport authorities have tried their best to ensure those who have their flights here are guided through a smooth check-in process even though manual boarding passes are being ensured and given to them there are also particular cases that have come to light where passengers who are set to fly on these one of these flights have not been given any prior information I'm being joined by a group of working professionals who were on their way to aabad uh if that's not wrong if that if I'm right uh tell me were you given any prior information what kind of troubles did you face uh no we haven't uh got any prior information uh I was supposed to B the 550 flight to aabad and uh I didn't get any information till now and there was no prior information on the flight being cancelled and I came here and now I realize that the flight flight is cancelled and uh this is important for me because I I was supposed to report uh to my head office tomorrow and now I don't know what I'm going to do because I don't have an option to go to the place in time what is the outside sense that you're getting at this moment about this uh outage no what I'm getting uh is uh really from the same sources that you are getting and people like you are putting out uh I'm getting it from the public domain that this is certainly something that is very unprecedented that is global and that is impacting businesses big and small uh across a spectrum because Microsoft and Microsoft applications is now used by from a school student to all the way to a large Enterprise and a large Airline and a large corporation so that entire spectrum of people Enterprises uh organizations that use Microsoft have all been impacted now what has caused it uh like I was explaining to somebody it uh usually when you hear of an unprecedented outage and this is certainly unprecedented I've never seen something like this in my life in the last 30 years that I've been in Tech your assessment uh should uh uh Indians be worried at this moment or we should we wait for No my my advice and I say this as an individual I'm not as as a politician or a public servant is not to panic panic will do us no good uh there's no point getting angry or uh you know getting steamed up about this this is it is what it is it has happened it is a complex underlying application that has suffered some sort of a uh technical outage what is the cause for the outage they know best they are a very very good company this is not a small company this is not a fly by night company this is a company of global repute DC Ministry of civil aviation of all right so the big talk right now is that all the Microsoft uh systems are currently experiencing the blue screen of death error many are wondering what is that that is causing all the systems to in fact uh cause a shutdown and reboot some have not even in fact been rebooting at all uh but my colleague aanka Singh breaks down for you what is this Microsoft Global outage that the world is currently experiencing bringing all those sectors to a screeching halt listen in so let's just tell you what exactly has happened important Services across the Globe coming to a grinding halt major airlines Banks media Outlets coming to a sudden halt because of uh this outage that has caused Panic worldwide the outage has adversely affected operations across every important sector what exactly happened well millions of Windows users across the globe are experiencing the blue screen of death bsod error which is causing systems to suddenly shut down or restart Microsoft in fact in message has said that the error is being caused due to a recent crowd strike update which is a bug that has impacted several companies Banks government offices across the globe so what is blue screen of death blue screen of death errors also known as black screen errors or seop code errors can occur when a critical issue forces Windows to unexpectedly shut down or restart in fact you may just encounter a message stating Windows has been shut down to prevent damage to your computer or a similar notification these errors can stem from Hardware or software problems Microsoft is investigating all of these issues with its cloud services in central us region which has disrupted Services worldwide in fact in India several Airlines like Indigo aasa spice jet they all announced that some of their online services will be temporarily unavailable in Mumbai and Delhi airports in fact most of the airlines have taken to X to share the update with Flyers major US carriers including American Airlines Delta Airlines and United Air a lines issued ground stops on Friday morning citing communication issues news outlets in Australia in fact also reported that Airlines telecommunication providers most of the banks and media broadcasters were also disrupted as they lost access to computer systems in fact some banks in New Zealand said that they were completely offline as per the BBC UK Pharmacy Services were also disrupted social media users posted pictures showing how their screen stuck on the recovery page displaying the message it looks like window dent correctly now if you'd like to restart and try again choose restart my PC below that was the message that was coming across when users were trying to uh use their systems Microsoft in fact in a statement has said that it was taking mitigation actions after service issues were reported in fact in a post on X the company has said and I quote that our services are still seeing continuous improvements while we continue to take mitigation actions now how to really fix Windows Blue SC uh screen error first of all try shutting down your PC remove the new hardware and attempt to restart if restarting does pose a difficulty you can initiate your PC in safe mode for detailed steps one can refer to the instructions on starting your PC in a safe mode in Windows utilize the blue screen troubleshooter that is available in the get help app open the get help app in Windows and then type troubleshoot bsod error which is the blue screen of death error in the search bar of the get help app and then follow the stepbystep instructions provided in the get help app all right but when we talk about the global outage uh the Maximum Impact in fact has been borne by the aviation sector because remember Airlines across the globe whether it is the United States Asia in India itself and also looking at North America we've seen how um International to domestic flights have come to a grinding halt Hyderabad New Delhi and Mumbai had seen cancellation of flights and the latest we are learning is that the coachin international airport has also cancelled flights we're learning in fact that eight flights have been cancelled at the coochin International Airport they were initially delayed and soon after they have been cancelled so coochi again joins the list of all those airports uh after we told you that Hyderabad New Delhi and Mumbai airports were the ones to have cancelled domestic and international flights now coach is also one of those airports is what we are learning on that note let's also play you all those reactions that have been coming in of the passengers remember there's been a be line at various international airports not just in India but Europe the United States um in fact far east as well we are learning all the way to Australia where passengers have been completely stranded let's also get you of what the Situation's like on round zero what exactly has happened for how long have you been at the airport um so far we've been in the airport for about two hours since they started telling us about the it outage um they've grounded the flights initially and were holding us at the gate um but at this point they've had us deplane off of the plane and we are now waiting inside of the uh airport at LAX um they do not have an estimated time on when they're going to have it back up they just told us that if they will cancel the flight they'll let us know over the intercom and they'll tell us where to get our baggage uh at this time not many updates have been given to us so so far you have no idea whether your flight's going to be cancelled or whether it's going to be rescheduled or anything to that extent no they haven't been clear at all really they I think just just about everyone is as confused as each other right now if I may ask you John what line were you flying if there's been any communication from them or from uh the FAA from the airport authorities there um no there's been no communication from the airport authorities but from the uh the airline themselves we were flying United uh they have been sending us updates via the app and via the crew members uh they provided us with an update letting us know that they don't know when they're going to be able to take off and that's when they had us deep planed I I can see that you've turned your camera around for us and thank you so much for that you're showing us what those screens really are going on to say that really shows that uh you know it's Microsoft all across that seem to have an impact even computers don't seem seem to be working there no it's multiple computers multiple screens uh even the desk agents are saying that their monitors behind their desks are also showing the same screens for most of them uh it seems like it's it's pretty much Hit or Miss what whether a computer got hit or not so but there's been no update right so all of that is still uh is still being decided in terms of authorities have you seen reinforcements sort of being brought into the airport perhaps looking into what exactly has happened or is it just passengers and crew around no it's just passengers and crew uh it doesn't seem like there's been any increased uh Authority members around or anything nothing's out of hand or hectic here it just seems like people are a little upset that their flights are being delayed and that they have to get off the plane if they were already on there so I could understand it what we're given to understand San that you've been stuck there for a while you are traveling to India if I'm not mistaken how long has it been since you've been at the airport uh I came here at the airport around 9:30 a.m. in the morning and uh we were just uh waiting in the queue for like 2 hours and they told us it's because of of the outage that they cannot let us like the systems were down we could not check in and there were there was a huge Queue at the airport but uh fortunately now like after two and a half hours they are letting us go now so hopefully I can catch my flight but we already my flight is already delayed by 2 hours now so the systems are back on track is that what you're saying or have they manually checked you in and given you a manual boarding pass they're already doing the manual checkin right now it's not the systems are still like it's not working now okay so the systems are still down uh there are there must be many other passengers like you San that are that have been stranded for hours together at the airport there's a huge uh Hue at the airport but because I came in early at the airport so I could uh you know get the early check in here but there are still like passengers which are still stuck at the airport so mean if I could just make a request if you could uh turn your camera or your phone camera around and just show us what the scenes really look like at the Dubai airport we would just want to get a sense of how many people are actually stranded at the airport without any answers has uh the airline uh or anybody from the airport Authority given you any information uh no we don't have any information right now we already told that there's a global system outage so because of that the servers are down and uh as you can see like people are still you know just just having like sitting down here and I've already checked in so the main queue is outside at the like the checkin counter but here you can see like lot of people they already missed some of the people have missed the flight is in fact plaguing the entire globe and this is one that's spanning across sectors from Aviation to banking even broadcasting all of the entire world has been brought to a screeching Hall that is in fact how everybody woke up to on Friday morning but having said that as far as as India is concerned there's already been a cancellation of flights in Mumbai New Delhi even Hyderabad and that is why in fact the it Minister Ashwini vnav has also gone on record to say that uh the it uh Ministry is very much in touch with Microsoft and its associates and that they are trying to rectify the entire problem they're also trying to get to know what has caused this entire Global outage but remember it's not just India but much of Europe even the United States and all of Asia which is bearing the uh the brunt of this that also includes the London Stock Exchange on that note let's also bring you a report in terms of what has really led to this Microsoft Windows outage and what are the other services also of Microsoft that are bearing the brunt of this entire outage we will be deep diving into this but first up let's bring you a report the Microsoft outage has caused massive effects across airports in India and Hyderabad there's no such exception in fact behind me on this whiteboard are the list of flights that have been cancelled 23 in total and these are the flights that were going to major cities like Bangalore indor tirupati jaur uh vishakapatnam and coochin as well what is also important to point out that while the airport authorities have tried their best to ensure those who have their flights here are guided through a smooth check-in process even though manual boarding passes are being ensured and given to them there are also particular cases that have come to light where passengers who are set to fly on these one of these flights have not been given any prior information I'm being joined by a group of working professionals who were on their way to Amad uh if that's not wrong if that if I'm right uh tell me were you given any prior information what kind of troubles did you face uh no we haven't uh got any prior information uh I was supposed to board the 550 flight to aabad and uh I didn't get any information till now and there was no prior information on the flight being canceled and I came here and now I realize that the flight flight is canceled and uh this is important for me because I I was supposed to report uh to my head office tomorrow and now I don't know what I'm going to do because I don't have an option to go to the place in time what is the outside sense that you're getting at this moment about this uh outage no what I'm getting uh is uh really from the same sources that you are getting and people like you are putting out uh I'm getting it from the public domain that this is certainly something that is very unprecedented that is global and that is impacting businesses big and small uh across a spectrum because Microsoft and Microsoft applications is now used by from a school student to all the way to a large Enterprise and a large Airline or a large corporation so that entire spectrum of people Enterprises uh organizations that use Microsoft have all been impacted now what has caused it uh like I was explaining to somebody it uh usually when you hear of an unprecedented outage and this is certainly unprecedented I've never seen something like this in my life in the last 30 years that I've been in Tech your assessment uh should uh uh Indians be worried at this moment or we should we wait for No my my advice and I say this as an individual I'm not as as a politician or a public servant is not to panic panic will do us no good uh there's no point getting angry or uh you know getting steamed up about this this is it is what it is it has happened it is a complex underlying application that has suffered some sort of a uh technical outage what is the cause for the outage they know best they are a very very good company this is not a small company this is not a fly by night company this is a company of global repute Microsoft DC Ministry of civil aviation monitoring all right so the big talk right now is that all the Microsoft uh systems are currently experiencing the blue screen of death error many are wondering what is that that is causing all the systems to in fact uh cause a shutdown and reboot some have not even in fact been rebooting at all uh but my colleague avantika Singh breaks down for you what is this Microsoft Global outage that the world is currently experiencing bringing all those sectors to a screeching halt listen in so let's just tell you what exactly has happened important Services across the Globe coming to a grinding halt major airlines Banks media Outlets coming to a sudden halt because of uh this outage that has caused Panic worldwide the outage has adversely affected operations across every important sector what exactly happened when millions of Windows users across the globe are experiencing the blue screen of death bsod error which is causing systems to s ly shut down or restart Microsoft in fact in a message has said that the error is being caused due to a recent crowd strike update which is a bug that has impacted several companies Banks government offices across the globe so what is blue screen of death blue screen of death errors also known as black screen errors or seop code errors can occur when a critical issue forces Windows to unexpectedly shut down or restart in fact you may just encounter a message stating Windows has been shut down to prevent damage to your computer or a similar notification these errors can stem from Hardware or software problems Microsoft is investigating all of these issues with its cloud services in central us region which has disrupted Services worldwide in fact in India several Airlines like Indigo aasa spice jet they all announc that some of their online services will be temporarily unavailable in Mumbai and Delhi airports in fact most of the airlines have taken to X to share the update with Flyers major US carriers including American Airlines Delta Airlines and United Airlines issued ground stops on Friday morning citing communication issues news outlets in Australia in fact also reported that Airlines telecommunication providers most of the banks and media broadcasters were also disrupted as they lost access to computer systems in fact some banks in New Zealand said that they were completely offline as per the BBC UK Pharmacy Services were also disrupted social media users posted pictures showing how their screens stuck on the recovery page displaying the message it looks like window didn't load correctly now if you'd like to restart and try again choose restart my PC below that was the message that was coming across when users were trying to uh use their systems Microsoft in fact in a statement has said that it was taking mitigation actions after service issues were reported in fact in a post on X the company has said and I quote that our services are still seeing continuous improvements while we continue to take mitigation actions now how do really fix Windows Blue SC uh screen error first of all try shutting down your PC remove the new hardware and attempt to restart a restarting does pose a difficulty you can initiate your PC in safe mode for detailed steps one can refer to the instructions on starting your PC in a safe mode in Windows utilize the blue screen troubleshooter that is available in the get help app open the get help app in Windows and then type troubleshoot bsod error which is the blue screen of death error in the search bar of the get help app and then follow the step-by-step instructions provided in the get help app all right but when we talk about the global outage uh the Maximum Impact in fact has been borne by the aviation sector because remember Airlines across the globe whether it is the United States Asia in India itself and also looking at North America we've seen how um International to domestic flights have come to a grind in Hal Hyderabad New Delhi and Mumbai had seen cancellation of flights and the latest we learning is that the coachin international airport has also cancelled flights we are learning in fact that eight flights have been cancelled at the coochin International Airport they were initially delayed and soon after they have been cancelled so coochi again joins the list of all those airports uh after we told you that Hyderabad New Delhi and Mumbai airports were the ones to have cancelled domestic and international flights now Co is also one of those airports is what we are learning on that note let's also play you all those reactions that have been coming in of the passengers remember there's been a be line at various international airports not just in India but Europe the United States um in fact far east as well we are learning all the way to Australia where passengers have been completely stranded let's also get you of what the Situation's like on round zero what exactly has happened for how long have you been at the airport um so far we've been in the airport for about two hours since they started telling us about the it outage um they grounded the flights initially and were holding us at the gate um but at this point they've had us D Plane off of the plane and we are now waiting inside of the uh report at LAX um they do not have an estimated time on when they're going to have it back up they just told us that if they will cancel the flight they'll let us know over the intercom and they'll tell us where to get our baggage uh at this time not many updates have been given to us so so far you have no idea whether your flight's going to be cancelled or whether it's going to be rescheduled or anything to that extent no they haven't been clear at all really they I think just just about everyone is as confused as if I may ask you John what airline were you flying if there's been any communication from them or from the fa from the airport authorities there um no there's been no communication from the airport authorities but from the uh the airline themel we were flying United uh they have been sending us updates via the app and via the crew members uh they provided us with an update letting us know that they don't know when they're going to be able to take off and that's when when they had us keep plan I I can see that you've turned your camera around for us and thank you so much for that you're showing us what those screens really are uh going on to say that really shows that uh you know it's Microsoft all across that seem to have an impact even computers don't seem seem to be working there no it's multiple computers multiple screens uh even the desk agents are saying that their monitors behind their desks are also showing the same screens for most of them uh it seems like it's it's pretty much Hit or Miss whether a computer got hit or not so but so there's been no update right so all of that is still uh is still being decided uh in terms of authorities have you seen reinforcements sort of being brought into the airport perhaps looking into what exactly has happened or is it just passengers and crew around no it's just passengers and crew uh it doesn't seem like there's been any increased uh Authority members around or anything nothing's out of hand or hectic here it just seems like people are a little upset that their flights are being delayed and that they have to get off playing if they were already on there so I could understand it what we given to understand saman that you've been stuck there for a while you are traveling to India if I'm not mistaken how long has it been since you've been at the airport uh I came here at the airport around 9:30 a.m. in the morning and uh we were just uh waiting in the Que for like 2 hours and they told us it's because of the outage that they cannot let us like the systems were down we could not check in and they were there was a huge Queue at the airport but uh fortunately now like after two and a half hours they are letting us go now so hopefully I can catch my flight but we my flight is already delayed by 2 hours now so the systems are back on track is that what you're saying or have they manually checked you in and given you a manual boarding pass they already doing the manual checking right now it's not the systems are still like it's not working now okay so the systems are still down there are there must be many other passengers like you sine that are that have been stranded for hours together at the airport there a huge uh H at the airport but because I came in early at the airport so I could uh you know get the early check in here but there are still like passenger which are still stuck at the airport soan if I could just make a request if you could uh turn your camera your phone camera around and just show us what the scenes really look like at the Dubai airport we would just want to get a sense of how many people are actually stranded at the airport uh without any answers has uh the airline uh or anybody from the airport Authority given you any information uh no we don't have any information right now we already told that there's a global system outage so because of that the servers are down and uh as you can see like people are still you know you know just just having like sitting down here and I've already checked in so the main queue is outside at the like the check in counter but here you can see like lot of people they have already missed some of the people have missed the flight is in fact plaguing the entire globe and this is one that's spanning across sectors from Aviation to banking even broadcasting all of the entire world has been brought to a screeching Hall that is in fact how everybody woke up up to on Friday morning but having said that as far as India is concerned there's already been a cancellation of flights in Mumbai New Delhi even Hyderabad and that is why in fact the it Minister Ashwini vnav has also gone on record to say that uh the it uh Ministry is very much in touch with Microsoft and its associates and that they are trying to rectify the entire problem they're also trying to get to know what has caused this entire Global outage but remember it's not just IND but much of Europe even the United States and all of Asia which is bearing the uh the Brun of this that also includes the London Stock Exchange on that note let's also bring you a report in terms of what has really led to this Microsoft Windows outage and what are the other services also of Microsoft that are bearing the brunt of this entire outage we will be deep diving into this but first up let's bring you a report the Microsoft outage has caused massive effects across airports in India and Hyderabad there's no such exception in fact behind me on this whiteboard are the list of flights that have been cancelled 23 in total and these are the flights that were going to major cities like Bangalore indor tirupati jaur uh vishakapatnam and coachin as well what is also important to point out that while the airport authorities have tried their best to ensure those who have their flights here are guided through a smooth check-in process even though manual boarding passses are being ured and given to them there are also particular cases that have come to light where passengers who are set to fly on these one of these flights have not been given any prior information I'm being joined by a group of working professionals who were on their way to Amad uh if that's not wrong if that if I'm right uh tell me were you given any prior information what kind of troubles did you face uh no we haven't uh got any prior information uh I was supposed to board the 550 flight to Amad and uh I didn't get any information till now and there was no prior information on the flight being cancelled and I came here and now I realize that the flight flight is canceled and uh this is important for me because I I was supposed to report uh to my head office tomorrow and now I don't know what I'm going to do because I don't have an option to go to the place in time what is the outside sense that you're getting at this moment about this uh outage what I'm getting uh is uh really from the same sources that you are getting and people like you are putting out uh I'm getting it from the public domain that this is certainly something that is very unprecedented that is global and that is impacting businesses big and small uh across a spectrum because Microsoft and Microsoft applications is now used by from a school student to all the way to a large Enterprise and a large Airline and a large corporation so that entire spectrum of people Enterprises uh organizations that use Microsoft have all been impacted now what has caused it uh like I was explaining to somebody it uh usually when you hear of an unprecedented outage and this is unprecedented I've never seen something like this in my life in the last 30 years that I've been in Tech your assessment uh should uh uh Indians be worried at this moment or we should we wait for No my my advice and I say this as as an individual I'm not as as a politician or a public servant is not to panic panic will do us no good uh there's no point getting angry or uh you know getting steamed up about this this is it is what it is it has happened it is a complex underlying application ation that has suffered some sort of a uh technical outage what is the cause for the outage they know best they are very very good company this is not a small company this is not a fly by night company this is a company of global repute aines Services ground operations DCA Ministry of civil aviation Ministry of civil aviation all right so the big talk right now is that all the Microsoft uh systems are currently experiencing the blue screen of death error many are wondering what is that that is causing all the systems to in fact uh cause a shutdown and reboot some have not even in fact been rebooting at all uh but my colleague avantika Singh breaks down for you what is this Microsoft Global outage that the world is currently experiencing bringing all those sectors to aen reaching halt listen in so let's just tell you what exactly has happened important Services across the Globe coming to a grinding halt major airlines Banks media Outlets coming to a sudden halt because of uh this outage that has caused Panic worldwide the outage has adversely affected operations across every important sector what exactly happened well millions of Windows users across the globe are experiencing the blue screen of death B sod error which is causing systems to suddenly shut down or restart Microsoft in fact in a message has said that the error is being caused due to a recent crowd strike update which is a bug that has impacted several companies Banks government offices across the globe so what is blue screen of death blue screen of death errors also known as black screen errors or seop code errors can occur when a critical issue forces Windows to unexpectedly shut down or restart in fact you may just encounter a mess stating Windows has been shut down to prevent damage to your computer or a similar notification these errors can stem from Hardware or software problems Microsoft is investigating all of these issues with its cloud services in central us region which has disrupted Services worldwide in fact in India several Airlines like Indigo aasa spice jet they all announced that some of their online services will be temporarily unavailable in Mumbai and Delhi airports in fact most of the airlines have taken to X to to share the update with Flyers major US carriers including American Airlines Delta Airlines and United Airlines issued ground stops on Friday morning citing communication issues news outlets in Australia in fact also reported that Airlines telecommunication providers most of the banks and media broadcasters were also disrupted as they lost access to computer systems in fact some banks in New Zealand said that they were completely offline as per the BBC UK Pharmacy Services were also disrupted social media users posted pictures showing how their screen stuck on the recovery page displaying the message it looks like window didn't load correctly now if you'd like to restart and try again choose restart my PC below that was the message that was coming across when users were trying to uh use their systems Microsoft in fact in a statement has said that it was taking mitigation actions after service issues were reported in fact in a post on X the company has said and I quote that our services are still seeing continuous improvements while we continue to take mitigation actions now how to really fix Windows Blue SC uh screen error first of all try shutting down your PC remove the new hardware and attempt to restart if restarting does pose a difficulty you can initiate your PC in safe mode for detailed steps one can refer to the instructions on starting your PC in a safe mode in Windows utilize the blue screen troubleshooter that is available in the get help app open the get help app in Windows and then type troubleshoot bsod error which is the blue screen of death error in the search bar of the get help app and then follow the step-by-step instructions provided in the get help app all right but when we talk about the global outage uh the Maximum Impact in fact has been borne by the aviation sector because remember Airlines across the globe whether it is the United States Asia in India itself and also looking at North America we've seen how um International to domestic flights have come to a grinding halt Hyderabad New Delhi and Mumbai had seen cancellation of flights and the latest we learning is that the coachin international airport has also cancelled flights we're learning in fact that eight flights have been cancelled at the coachin International Airport they were initially delayed and soon after they have been cancelled so COI again joins the list of all those airports uh after told you that Hyderabad New Delhi and Mumbai airports were the ones to have cancelled domestic and international flights now kach is also one of those airports is what we are learning on that note let's also play you all those reactions that have been coming in of the passengers remember there's been a be line at various international airports not just in India but Europe the United States um in fact far east as well we are learning all the way to Australia where passengers have been completely stranded let let's also get you of what the Situation's like on round zero what exactly has happened for how long have you been at the airport um so far we've been in the airport for about two hours since they started telling us about the it outage um they grounded the flights initially and were holding us at the gate um but at this point they've had us deplan off of the plan and we are now waiting inside of the airport at LAX um they do not have an estimated time on when they're going to have it back up they just told us that if they will cancel the flight they'll let us know over the intercom and they'll tell us where to get our baggage uh at this time not many updates have been given to us so so far you have no idea whether your flight's going to be cancelled or whether is going to be rescheduled or anything to that extent no they haven't been clear at all really they I think just just about everyone is as confused as each other right now uh if I may ask you John what airline were you flying if there's been any communication from them or from uh the FAA from the airport authorities there um no there's been no communication from the airport authorities but from the uh the airline themselves we were flying United uh they have been sending us updates via the app and via the crew members uh they provided us with an update letting us know that they don't know when they're going to be able to take off and that's when they had us deep planed I I can see that you've turned your camera around for us and thank you so much for that you're showing us what those screens really are uh going on to say that really shows that uh you know it's Microsoft all across that seem to have an impact even computers don't seem seem to be working there no it's multiple computers multiple screens uh even the desk agents are saying that their monitors behind their desks are also showing the same screens for most of them uh it seems like it's it's pretty much Hit or Miss whether a computer got hit or not so but so there's been no update right so all of that is still uh is still being decided in terms of authorities have you seen reinforcements sort of being brought into the airport perhaps looking into what exactly has happened or is it just passengers and crew around no it's just passengers and crew uh it doesn't seem like there's been any increased uh Authority members around or anything nothing's out of hand or hectic here it just seems like people are a little upset that their flights are being delayed and that they have to get off the plane if they were already on there so I could understand it what we're given to understand sine that you've been stuck there for a while you are traveling to India if I'm not mistaken how long has it been since you've been at the airport uh I came here at the airport around 9:30 a.m. in the morning and and uh we were just uh waiting in the queue for like 2 hours and they told us it's because of the outage that they cannot let us like the systems were down we could not check in and there were there was a huge Queue at the airport but uh fortunately now like after 2 and a half hours they are letting us go now so hopefully I can catch my flight but we my flight is already delayed by 2 hours now so the systems are back on track is that what you're saying or have they manually checked you in and given you a manual boarding class they already doing the manual checkin right now it's not the systems are still like it's not working now okay so the systems are still down uh there are there must be many other passengers like you suine that are that have been stranded for hours together at the airport there a huge uh Queue at the airport but because I came in early at the airport so I could uh you know get the early check in here but there are still like passenger which are still stuck at the airport so if I could just make a request if you could uh turn your camera or your phone camera around and just show us what the scenes really look like at the Dubai airport we would just want to get a sense of how many people are actually stranded at the airport uh without any answers has uh the airline uh or anybody from the airport Authority giving you any information uh no we don't have any information right now we already told that there's a global system outage so because of that the servers are down and uh as you can see like people are still you know just just having like sitting down here and I've already checked in so the main queue is outside at the like the check en counter but here you can see like lot of people they have already missed some of the people have missed the flight is in fact plaguing the entire globe and this is one that's spanning across sectors from Aviation to banking even broadcasting all of the entire world has been brought to a screeing Hall that is in fact how everybody woke up to on Friday morning but having said that as far as India is concerned there's already been a cancellation of flights in Mumbai New Delhi even Hyderabad and that is why in fact the it Minister Ashwini vnav has also gone on record to say that uh the it uh Ministry is very much in touch with Microsoft and its associates and that they are trying to rectify the entire problem they're also trying to get to know what has caused this entire Global outage but remember it's not just India but much of Europe even the United States and all of Asia which is bearing the uh the brunt of this that also includes the London Stock Exchange on that note let's also bring you a report in terms of what has really led to this Microsoft Windows outage and what are the other services also of Microsoft that are bearing the brunt of this entire outage we will be deep diving into this but first up let's bring you report the Microsoft outage has caused massive effects across airports in India and Hyderabad there's no such exception in fact behind me on this white board are the list of flights that have been cancelled 23 in total and these are the flights that were going to major cities like Bangalore indor tirupati jaur vishakapatnam and coochin as well what is also important to point out that while the airport authorities have tried their best to ensure those who have their flights here are guided through a smooth check-in process even though manual boarding passes are being ured and given to them there are also particular cases that have come to light where passengers who are set to fly on these one of these flights have not been given any prior information I'm being joined by a group of working professionals who were on their way to Amad uh if that's not wrong if that if I'm right uh tell me were you given any prior information what kind of troubles did you face uh no we haven't uh got any prior information uh I was supposed to board the 550 flight to Amad and uh I didn't get any information till now and there was no prior information on the flight being cancelled and I came here and now I realize that the flight flight is canceled and uh this is important for me because I I was supposed to report uh to my head office tomorrow and now I don't know what I'm going to do because I don't have an option to go to the place in time what is the outside sense that you're getting at this moment about this uh outage no what I'm getting uh is uh really from the same sources that you are getting and people like you are putting out uh I'm getting it from the public domain that this is certainly something that is very unprecedented that is global and that is impacting businesses big and small uh across a spectrum because Microsoft and Microsoft applications is now used by from a school student to all the way to a large Enterprise and a large Airline and a large corporation so that entire spectrum of people Enterprises uh organizations that use Microsoft have all been impacted now what has caused it uh like I was explaining to somebody it uh usually when you hear of an unprecedented outage and this is certainly unprecedented I've never seen something like this in my life in the last 30 years that I've been in Tech your assessment uh should uh uh Indians be worried at this moment or we should we wait for No my my advice and I say this as an individual I'm not as as a politician or a public servant is not to panic panic will do us no good uh there's no point getting angry or uh you know getting steamed up about this this is it is what it is has happened it is a complex underlying application that has suffered some sort of a uh technical outage what is the cause for the outage they know best they are a very very good company this is not a small company this is not a fly by night company this is a company of global repute Ministry of civil aviation aines compc Min ofil Aviation monitoring all right so the big talk right now is that all the Microsoft uh systems are currently experiencing the blue screen of death error many are wondering what is that that is causing all the systems to in fact uh cause a shutdown and reboot some have not even in fact been rebooting at all uh but my colleague avantika Singh breaks down for you what is this Microsoft Global outage that the world is current currently experiencing bringing all those sectors to a screeching halt listen in so let's just tell you what exactly has happened important Services across the Globe coming to a grinding halt major airlines Banks media Outlets coming to a sudden halt because of uh this outage that has caused Panic worldwide the outage has adversely affected operations across every important sector what exactly happened well millions of Windows users across the globe are experiencing the blue screen of death bsod error which is causing systems to suddenly shut down or restart Microsoft in fact in a message has said that the error is being caused due to a recent crowd strike update which is a bug that has impacted several companies Banks government offices across the globe so what is blue screen of death blue screen of death errors also known as black screen errors or seop code errors can occur when a critical issue forces Windows to unexpectedly shut down or restart in fact you may just encounter a message stating Windows has been shut down to prevent damage to your computer or a similar notification these errors can stem from Hardware or software problems Microsoft is investigating all of these issues with its cloud services in central us region which has disrupted Services worldwide in fact in India several Airlines like Indigo aasa spice Jed they all announced that some of their online services will be temporarily unavailable in Mumbai and Delhi airports in fact most of the airlines have taken to X to share the update with Flyers major US carriers including American Airlines Delta Airlines and United Airlines issued ground stops on Friday morning citing communication issues news outlets in Australia in fact also reported that Airlines telecommunication providers most of the banks and media broadcasters were also disrupted as they lost access to computer systems in fact some banks in New Zealand said that they were completely offline as per the BBC UK Pharmacy Services were also disrupted social media users posted pictures showing how their screen stuck on the recovery page displaying the message it looks like window didn't load correctly now if you'd like to restart and try again choose restart my PC below that was the message that was coming across when users were trying to uh use their systems Microsoft in fact in a statement has said that it was taking mitigation actions after service issues were reported in fact in a post on X the company has said and I quote that ask services are still seeing continuous improvements while we continue to take mitigation actions now how to really fix Windows blue scatter screen error first of all try shutting down your PC remove the new hardware and attempt to restart if restarting does pose a difficulty you can initiate your PC in safe mode for detailed steps one can refer to the instructions on starting your PC in a safe mode in Windows utilize the blue screen troubleshooter that is available in the get help app open the get help app in Windows and then type troubleshoot bsod error which is the blue screen of death error in the search bar of the get help app and then follow the step-by-step instructions provided in the get help app all right but when we talk about the global outage uh the Maximum Impact in fact has been borne by the aviation sector because remember Airlines across the globe whether it is the United States Asia in India itself and also looking at North America we've seen how um International to domestic flights have come to a grinding halt Hyderabad New Delhi and Mumbai had seen cancellation of flights and the latest we are learning is that the coachin international airport has also cancelled flights we are learning in fact that eight flights have been cancelled at the coochin International Airport they were initially delayed and soon after they have been cancelled so COI again joins the list of of all those airports uh after we told you that Hyderabad New Delhi and Mumbai airports were the ones to have cancelled domestic and international flights now kach is also one of those airports is what we are learning on that note let's also play you all those reactions that have been coming in of the passengers remember there's been a be line at various international airports not just in India but Europe the United States um in fact far east as well we are learning all the way to to Australia where passengers have been completely stranded let's also get you of what the Situation's like on Ground Zero what exactly has happened for how long have you been at the airport um so far we've been in the airport for about two hours since they started telling us about the it outage um they grounded the flights initially and were holding us at the gate um but at this point they've had us D Plane off of the plane and we are now waiting inside of the uh airport at LAX um they do not have an estimated time on when they're going to have it back up they just told us that if they will cancel the flight they'll let us know over the intercom and they'll tell us where to get our baggage uh at this time not many updates have been given to us so so far you have no idea whether your flight's going to be cancelled or whether it's going to be rescheduled or anything to that extent no they haven't been clear at all really they I think just just about everyone is as confused as each other right now if I may ask you John what airline were you flying if there's been any communication from them or from uh the FAA from the airport authorities there um no there's been no communication from the airport authorities but from the uh the airline themselves we were flying United uh they have been sending us updates via the app and via the crew members uh they provided us with an update letting us know that they don't know when they're going to be able to take off and that's when they had us de planed I I can see that you've turned your camera around for us and thank you so much for that you're showing us what those screens really are uh going on to say that really shows that uh you know it's Microsoft all across that seem to have an impact even computers don't seem seem to be working there no it's multiple computers multiple screens uh even the desk agents are saying that their monitors behind their desks are also showing the same screens for most of them uh it seems like it's it's pretty much Hit or Miss whether a computer got hit or not so but so there's been no update right so all of that is still uh is still being decided uh in terms of authorities have you seen reinforcements sort of being brought into the airport perhaps looking into what exactly has happened or is it just passengers and crew around no it's just passengers crew uh it doesn't seem like there's been any increased uh Authority members around or anything nothing's out of hand or hectic here it just seems like people are a little upset that their flights are being delayed and that they have to get off the plane if they were already on there so I could understand it what we're given to understand San that you've been stuck there for a while you are traveling to India if I'm not mistaken how long has it been since you've been at the airport uh i g came here at the airport around 9:30 a.m. in the morning and uh we were just uh waiting in the queue for like 2 hours and they told us it's because of the outage that they cannot let us like the systems were down we could not check in and there were there was a huge Queue at the airport but uh fortunately now like after two and a half hours they are letting us go now so hopefully I can catch my flight but we my flight is already delayed by 2 hours now so the systems are back on track is that what you're saying or have they manually checked you in and given you a manual boarding pass they're already doing the manual check in right now it's not the systems are still like it's not working now okay so the systems are still down uh there are there must be many other passengers like you so mean that are that have been stranded for hours together at the airport there a huge uh Queue at the airport but because I came in early at the airport so I could uh you know get the early check in here but there are still like passengers which are still stuck at the airport soan if I could just make a request if you could uh turn your camera or your phone camera around and just show us what the scenes really look like at the Dubai airport we would just want to get a sense of how many people are actually stranded at the airport uh without any answers has uh the airline uh or anybody from the airport Authority given you any information uh no we don't have any information right now we were already told that there's a global system outage so because of that their servers are down and as you can see like people are still you know just just having like sitting down here and I've already checked in so the main queue is outside at the like the check en counter but here you can see like lot of people they have already missed some of the people have missed the flight is in fact plaguing the entire globe and this is one that's spanning across sectors from Aviation to banking even broadcasting all of the entire world has been brought to a screeching Hall that is in fact how everybody woke up to on Friday morning but having said that as far as India is concerned there's already been a cancellation of flights in Mumbai New Delhi even Hyderabad and that is why in fact the it Minister Ashwini vnav has also gone on record to say that uh the it uh Ministry is very much in touch with Microsoft and its associates and that they are trying to rectify the entire problem they're also trying to get to know what has caused this entire Global outage but remember it's not just India but much of Europe even the United States and all of Asia which is bearing the uh the brunt of this that also includes the London Stock Exchange on that note let's also bring you a report in terms of what has really led to this Microsoft Windows outage and what are the other services also of Microsoft that are bearing the brunt of this entire outage we will be deep diving into this but first up let's bring you a report the Microsoft outage has caused massive effects across airports in India and Hyderabad there's no such exception in fact behind me on this whiteboard are the list of flights that have been cancelled 23 in total and these are the flights that were going to major cities like Bangalore indor tirupati jaur uh vishakapatnam and coachin as well what is also important to point out that while the airport authorities have tried their best to ensure those who have their flights here are guided through a smooth check-in process even though manual boarding passes are being ensured and given to them there are also particular cases that have come to light where passengers who are set to fly on these one of these flights have not been given any prior information and being joined by a group of working professionals who were on their way to Amad uh if that's not wrong if that if I'm right uh tell me were you given any prior information what kind of troubles did you face uh no we haven't uh got any prior information uh I was supposed to board the 550 flight to aabad and uh I didn't get any information till now and there was no prior information on the flight being cancelled and I came here and now I realized that the flight flight is cancelled and uh this is important for me because I I was supposed to report uh to my head office is tomorrow and now I don't know what I'm going to do because I don't have an option to go to the place in time what is the outside sense that you're getting at this moment about this uh outage what I'm getting uh is uh really from the same sources that you are getting and people like you are putting out uh I'm getting it from the public domain that this is certainly something that is very unprecedented that is global and that is impacting businesses big and small uh across a spectrum because Microsoft and Microsoft applications is now used by from a school student to all the way to a large Enterprise and a large Airline on a large corporation so that entire spectrum of people Enterprises uh organizations that use Microsoft have all been impacted now what has caused it uh like I was explaining to somebody it uh usually when you hear of an unprecedented outage and this is certainly unprecedented I've never seen something like this in my life in the last 30 years that I've been in Tech your assessment uh should uh uh Indians be worried at this moment or we should we wait for No my my advice and I say this as an individual I'm not as as a politician or a public servant is not to panic panic will do us no good uh there's no point getting angry or uh you know getting steamed up about this this is it is what it is it has happened it is a complex underlying application that has suffered some sort of a uh technical outage what is the cause for the outage they know best they are a very very good company this is not a small company this is not a fly by night company this is a company of global repute Microsoft aesc Ministry of civil aviation Ministry of civil aviation all right so the big talk right now is that all the Microsoft uh systems are currently experiencing the blue screen of death error many are wondering what is that that is causing all the systems to in fact uh cause a shutdown and reboot some have not even in fact been rebooting at all uh but my colleague avantika Singh breaks down for you what is this Microsoft Global outage that the world is currently experiencing bringing all those sectors to a screeching halt listen in so let's just tell you what exactly has happened important Services across the Globe coming to a grinding halt major airlines Banks media Outlets coming to a sudden halt because of uh this outage that has caused Panic worldwide the outage has adversely affected operations across every important sector what exactly happened well millions of Windows users across the globe are experiencing the blue screen of death bsod error which is causing systems to suddenly shut down or restart Microsoft in fact in a message has said that the error is being caused due to a recent crowd strike update which is a bug that has impacted several companies Banks government offices across the globe so what is blue screen of death blue screen of death errors also known as black screen errors or seop code errors can occur when a critical issue forces Windows to unexpectedly shut down or restart in fact you may just encounter a message stating Windows has been shut down to prevent damage to your computer or a similar notification these errors can stem from Hardware or software problems Microsoft is investigating all of these issues with its cloud services in central us region which has disrupted Services worldwide in fact in India several Airlines like Indigo aasa spice jet they all announced that some of their online services will be temporarily unavailable in Mumbai and Delhi airports in fact most of the airlines have taken to X to share the update with Flyers major US carriers including American Airlines Delta Airlines and United Airlines issued ground stops on Friday morning citing communication issues news outlets in Australia in fact also reported that Airlines telecommunication providers most of the banks and media broadcasters were also disrupted as they lost access to computer systems in fact some banks in New Zealand said that they were completely offline as per the BBC UK Pharmacy Services were also disrupted social media users posted pictures showing how they screen stuck on the recovery page displaying the message it looks like window didn't load correctly now if you'd like to restart and try again choose restart my PC below that was the message that was coming across when users were trying to uh use their systems Microsoft in fact in a statement has said that it was taking medication actions after service issues were reported in fact in a post on X the company has said and I quote that our services are still seeing continuous improvements while we continue to take mitigation actions now how to really fix Windows Blue SC uh screen error first of all try shutting down your PC remove the new hardware and attempt to restart if restarting does pose a difficulty you can initiate your PC in safe mode for detailed steps one can refer to the instructions on starting your PC in a safe mode in Windows utilize the blue screen troubleshooter that is available in the get help app open the get help app in Windows and then type troubleshoot bsod error which is the blue screen of death error in the search bar of the gethelp app and then follow the step-by-step instructions provided in the geel app all right but when we talk about the global outage uh the Maximum Impact in fact has been born by the aviation sector because remember Airlines across the globe whether it is the United United States Asia in India itself and also looking at North America we've seen how um International to domestic flights have come to a grinding halt Hyderabad New Delhi and Mumbai had seen cancellation of flights and the latest we learning is at the coachin international airport has also cancelled flights we're learning in fact that eight flights have been cancelled at the coachin International Airport they were initially delayed and soon after they have been cancelled so COI again joins the list of all those airports uh after we told you that Hyderabad New Delhi and Mumbai uh airports were the ones to have cancelled domestic and international flights now coochi is also one of those airports is what we are learning on that note let's also play you all those reactions that have been coming in of the passengers remember there's been a be line at various international airports not just in India but Europe the United States um in fact far east as well we are learning all the way to Australia where passengers have been completely stranded let's also get you of what the situations like on Ground Zero what exactly has happened for how long have you been at the airport um so far we've been in the airport for about two hours since they started telling us about the it outage um they've grounded the flight initially and we're holding us at the gate um but at this point they've had us D Plane off of the plane and we are now waiting inside of the uh airport at LAX um they do not have an estimated time on when they're going to have it back up they just told us that if they will cancel the flight they'll let us know over the intercom and they'll tell us where to get our baggage uh at this time not many updates have been given to us so so far you have no idea whether your flight's going to be cancelled or whether is going to be rescheduled or anything to that extent no they haven't been clear at all really they I think just just about everyone is as confused as each other right now uh if I may ask you John what airline were you flying if there's been any communication from them or from uh the FAA from the airport authorities there um no there's been no communication from the airport authorities but from the uh the airline themselves we were flying United uh they have been sending us updat via the app and via the crew members uh they provided us with an update letting us know that they don't know when they're going to be able to take off and that's when they had us de planed I I can see that you've turned your camera around for us and thank you so much for that you're showing us what those screens really are uh going on to say that really shows that uh you know it's Microsoft all across that seem to have an impact even computers don't seem seem to be working there no it's multiple computers multiple scen uh even the desk agents are saying that their monitors behind their desks are also showing the same screens for most of them uh it seems like it's it's pretty much Hit or Miss whether a computer got hit or not so but so there's been no update right so all of that is still uh is still being decided uh in terms of authorities have you seen reinforcements sort of being brought into the airport perhaps looking into what exactly has happened or is it just passers and crew around no it's just passengers and crew uh it doesn't seem like there's been any increased uh Authority members around or anything nothing's out of hand or hectic here it just seems like people are a little upset that their flights are being delayed and that they have to get off the plane if they were already on there so I could understand it what we're given to understand San that you've been stuck there for a while you are traveling to India if I'm not mistaken how long has it been since you've been at the airport uh I came here at the airport around 9:30 a.m. in the morning and uh we were just uh waiting in the queue for like two hours and they told us it's because of the outage that they cannot let us like the systems were down we could not check in and there were like there was a huge Queue at the airport but uh fortunately now like after two and a half hours they are letting us go now so hopefully I can catch my flight but we my flight is already delayed by 2 hours now so the systems are back on track is that what you're saying or have they manually checked you in and given you a manual boarding pass they already doing the manual checkin right now it's not the systems are still like it's not working now okay so the systems are still down there are there must be many other passengers like you suine that are that have been stranded for hours together at the airport there a huge uh Vi at the airport but because I came in early at the airport so I could uh you know get the check in here but there are still like passenger which are still stuck at the airport soan if I could just make a request if you could uh turn your camera or your phone camera around and just show us what the scenes really look like at the Dubai airport we would just want to get a sense of how many people are actually stranded at the airport uh without any answers has uh the airline uh or anybody from the airport Authority giving you any information uh no we don't have any information right now were already told that there's a global system outage so because of that the servers are down and uh as you can see like people are still you know just just having like sitting down here and I've already checked in so the main que is outside at the like the check in counter but here you can see like lot of people they have already missed some of the people have missed the flight is in fact plaguing the entire globe and this is one that's spanning across sectors from AV ation to banking even broadcasting all of the entire world has been brought to a screeching Hall that is in fact how everybody woke up to on Friday morning but having said that as far as India is concerned there's already been a cancellation of flights in Mumbai New Delhi even Hyderabad and that is why in fact the it Minister Ashwini vnav has also gone on record to say that uh the it uh Ministry is very much in touch with Microsoft and its associates and that they are trying to rectify the entire problem they're also trying to get to know what has caused this entire Global outage but remember it's not just India but much of Europe even the United States and all of Asia which is bearing the uh the brunt of this that also includes the London Stock Exchange on that note let's also bring you a report in terms of what has really led to this Microsoft Windows outage and what are the other services also on of Microsoft that are bearing the brunt of this entire outage we will be deep diving into this but first up let's bring you a report the Microsoft outage has caused massive effects across airports in India in Hyderabad there's no such exception in fact behind me on this white board are the list of flights that have been cancelled 23 in total and these are the flights that were going to major cities like Bangalore indor tirupati jaur vishakapatnam and coochin as well what is also important to point out that while the airport authorities have tried their best to ensure those who have their flights here are guided through a smooth check-in process even though manual boarding passes are being ensured and given to them there are also particular cases that have come to light where passengers who are set to fly on these one of these flights have not been given any prior information I'm being joined by a group of working professionals who were on their way to aabad uh if that's not wrong if that if I'm right uh tell me were you given any prior information what kind of troubles did you face uh no we haven't uh got any prior information uh I was supposed to vot the 550 flight to aabad and uh I didn't get any information till now and there was no prior information on the flight being cancelled and I came here and now I realize that the flight flight is cancelled and uh this is important for me because I I was supposed to report uh to my head office tomorrow and now I don't know what I'm going to do because I don't have an option to go to the place in time what is the outside sense that you're getting at this moment about this uh outage what I'm getting uh is uh really from the same sources that you are getting and people like you are putting out uh I'm getting it from the public domain that this is certainly something that is very unprecedented that is global and that is impacting businesses big and small uh across a spectrum because Microsoft and Microsoft applications is now used by from a school student to all the way to a large Enterprise and a large Airline and a large corporation so that entire spectrum of people Enterprises uh organizations that use Microsoft have all been impacted now what has caused it uh like I was explaining to somebody it uh usually when you hear of an unprecedented outage and this is certainly unprecedented I've never seen something like this in my life in the last 30 years that I've been in Tech your assessment uh should uh uh Indians be worried at this moment or we should we wait for No my my advice and I say this as an individual I'm not as in as a politician or a public servant is not to panic panic will do us no good uh there's no no point getting angry or uh you know getting steamed up about this this is it is what it is it has happened it is a complex underlying application that has suffered some sort of a uh technical outage what is the cause for the outage they know best they are a very very good company this is not a small company this is not a fly by night company this is a company of global repute Microsoft services operations DCA Ministry of civil AV all right so the big talk right now is that all the Microsoft uh systems are currently experiencing the blue screen of death error many are wondering what is that that is causing all the systems to in fact uh cause a shutdown and reboot some have not even in fact been rebooting at all uh but my colleague avantika Singh breaks down for you what is this Microsoft Global outage that the world is currently experiencing bringing all those sectors to a screeching halt listen in so let's just tell you what exactly has happened important Services across the Globe coming to a grinding halt major airlines Banks media Outlets coming to a sudden halt because of uh this outage that has caused Panic worldwide the outage has adversely affected ations across every important sector what exactly happened well millions of Windows users across the globe are experiencing the blue screen of death bsod error which is causing systems to suddenly shut down or restart Microsoft in fact in a message has said that the error is being caused due to a recent crowd strike update which is a bug that has impacted several companies Banks government offices across the globe so what is blue screen of death blue screen of death errors also known as black screen eror errors or seop code errors can occur when a critical issue forces Windows to unexpectedly shut down or restart in fact you may just encounter a message stating Windows has been shut down to prevent damage to your computer or a similar notification these errors can stem from Hardware or software problems Microsoft is investigating all of these issues with its cloud services in central us region which has disrupted Services worldwide in fact in India several Airlines like Indigo aasa spice yet they all announced that some of their online services will be temporarily unavailable in Mumbai and Delhi airports in fact most of the airlines have taken to X to share the update with Flyers major US carriers including American Airlines Delta Airlines and United Airlines issued ground stops on Friday morning citing communication issues news outlets in Australia in fact also reported that Airlines telecommunication providers most of the banks and media broadcasters were also disrupted as they lost access to computer systems in fact some banks in New Zealand said that they were completely offline as per the BBC UK Pharmacy Services were also disrupted social media users posted pictures showing how their screen stuck on the recovery page displaying the message it looks like window didn't load correctly now if you'd like to restart and try again choose restart my PC below that was the message that was coming across when users were trying to uh use their systems Microsoft in fact in a statement has said that it was taking mitigation actions after service issues were reported in fact in a post on X the company has said and I quote that our services are still seeing continuous improvements while we continue to take mitigation actions now how to really fix Windows blue scar uh screen error first of all try shutting down your PC remove the new hardware and attempt to restart if restarting does pose a difficulty you can initiate your PC in safe mode for detailed steps one can refer to the instructions on starting your PC in a safe mode in Windows utilize is the blue screen troubleshooter that is available in the get help app open the get help app in Windows and then type troubleshoot bsod error which is the blue screen of death error in the search bar of the get help app and then follow the step-by-step instructions provided in the get help app all right but when we talk about the global outage uh the Maximum Impact in fact has been borne by the aviation sector because remember Airlines across the globe whether it is the United States Asia in India itself and also looking at North America we've seen how um International to domestic flights have come to a grinding halt Hyderabad New Delhi and Mumbai had seen cancellation of flights and the latest we're learning is that the coachin international airport has also cancelled flights we're learning in fact that eight flights have been cancelled at the coachin International Airport they were initially delayed and soon after they have been cancelled so coochi again joins the list of all those airports uh after we told you that Hyderabad New Delhi and Mumbai uh airports were the ones to have cancelled domestic and international flights now coach is also one of those airports is what we are learning on that note let's also play you all those reactions that have been coming in of the passengers remember there's been a be line at various international airports not just in India but Europe the United States um in fact far east as well we are learning all the way to Australia where passengers have been completely stranded let's also get you of what the Situation's like on round zero what exactly has happened for how long have you been at the airport um so far we've been in the airport for about two hours since they started telling us about the it outage um they' grounded the flights initially and were holding us at the gate um but at this point they've had us D plan off of the plane and we are now waiting inside of the uh airport at LAX um they do not have an estimated time on when they're going to have it back up they just told us that if they will cancel the flight they'll let us know over the intercom and they'll tell us where to get our baggage uh at this time not many updates have been given to us so so far you have no idea whether your flight's going to be cancelled or whether it's going to be rescheduled or anything to that extent no they haven't been clear at all really I think just just about everyone is as confused as each other right now if I may ask you John what airline were you flying if there's been any communication from them or from uh the FAA from the airport authorities there um no there's been no communication from the airport authorities but from the uh the airline themselves we were flying United uh they have been sending us updates via the app and via the crew members uh they provided us with an update letting us know that they don't know when they're going to be able to take off and that's when they had us de planed I I can see that you've turned your camera around for us and thank you so much for that you're showing us what those screens really are uh going on to say that really shows that uh you know it's Microsoft all across that seem to have an impact even computers don't seem seem to be working there no it's multiple computers multiple screens uh even the desk agents are saying that their monitors behind their desks are also showing the same screens for most of them uh it seems like it's it's pretty much Hit or Miss whether a computer got hit or not so but so there's been no update right so all of that is still uh is still being decided uh in terms of authorities have you seen reinforcements sort of being brought into the airport perhaps looking into what exactly has happened or is it just passengers and crew around no it's just passengers and crew uh it doesn't seem like there's been any increased uh Authority members around or anything nothing's out of hand or hectic here it just seems like people are a little upset that their flights are being delayed and that they have to get off the plane if they were already on there so I could understand it what we're given to understand soan that you've been stuck there for a while you were traveling to India if I'm not mistaken how long has it been since you've been at the airport uh I came here at the airport around 9:30 a.m. in the morning and uh we were just uh waiting in the queue for like two hours and they told us it's because of the outage that they cannot let us like the systems were down we could not check in and there were there was a huge Queue at the airport but uh fortunately now like after 2 and a half hours they are letting us go now so hopefully I can catch my flight but we my flight is already delayed by 2 hours now so the systems are back on track is that what you're saying or have they manually checked you in and given you a manual boarding class they already doing the manual checkin right now it's not the systems are still like it's not working now okay so the systems are still down uh there are there must be many other passengers like you uh sine that are that have been stranded for hours together at the airport there's a huge uh Queue at the airport but because I came in early at the airport so I could uh you know get the early check in here but there are still like passenger which are still stuck at the airport soan if I could just make a request if you could uh turn your camera or your phone camera around and just show us what the scenes really look like at the Dubai airport we would just want to get a sense of how many people are actually stranded at the airport without any answers has uh the airline uh or anybody from the airport Authority giving you any information uh no we don't have any information right now we were only told that there's a global system outage so because of that the servers are down and uh as you can see like people are still you know just just having like sitting down here and I've already checked in so the main queue is outside at the like the checkin counter but here you can see like lot of people they have already missed some of the people have missed the flight is in fact plaguing the entire globe and this is one that's spanning across sectors from Aviation to banking even broadcasting all of the entire world has been brought to a screeching Hall that is in fact how everybody woke up to on Friday morning but having said that as far as India is concerned there's already been a cancellation of flights in Mumbai New Delhi even Hyderabad and that is why in fact the it Minister Ashwin vnav has also gone on record to say that uh the it uh Ministry is very much in touch with Microsoft and its associates and that they are trying to rectify the entire problem they're also trying to get to know what has caused this entire Global outage but remember it's not just India but much of Europe even the United States and all of Asia which is bearing the uh the brunt of this that also includes the London Stock Exchange on that note let's also bring you a report in terms of what has really led to this Microsoft Windows outage and what are the other services also of Microsoft that are bearing the brunt of this entire outage we will be deep diving into this but first up let's bring you a report the Microsoft outage has caused massive effects across airports in India and Hyderabad there's no such exception in fact behind me on this whiteboard are the list of flights that have been cancelled 23 in total and these are the flights that were going to major cities like Bangalore indor tirupati jaur vishakapatnam and kochin as well what is also important to point out that while the airport authorities have tried their best to ensure those who have their flights here are guided through a smooth check-in process even though manual boarding passes are being ensured and given to them there are also particular cases that have come to light where passengers who are set to fly on these one of these flights have no not been given any prior information I'm being joined by a group of working professionals who were on their way to aabad uh if that's not wrong if that if I'm right uh tell me were you given any prior information what kind of troubles did you face uh no we haven't uh got any prior information uh I was supposed to board the 550 flight to aabad and uh I didn't get any information till now and there was no prior information on the flight being cancelled and I came here and now I realize that the flight flight it is cancelled and uh this is important for me because I I was supposed to report uh to my head office tomorrow and now I don't know what I'm going to do because I don't have an option to go to the place in time what is the outside sense that you're getting at this moment about this uh outage what I'm getting uh is uh really from the same sources that you are getting and people like you are putting out I'm getting it from the public domain that this is certainly something that is very unprecedented that is global and that is impacting businesses big and small uh across a spectrum because Microsoft and Microsoft applications is now used by from a school student to all the way to a large Enterprise and a large Airline and a large corporation so that entire spectrum of people Enterprises uh organizations that use Microsoft have all been impacted now what has caused it uh like I was explaining to somebody it usually when you hear of an unprecedented outage and this is certainly unprecedented I've never seen something like this in my life in the last 30 years that I've been in Tech your assessment uh should uh uh Indians be worried at this moment or we should we wait for No my my advice and I say this as an individual I'm not as as a politician or a public servant is not to panic panic will do us no good uh there's no point getting angry or uh you know getting steamed up about this this is it is what it is it has happened it is a complex underlying application that has suffered some sort of a uh technical outage what is the cause for the outage they know best they are a very very good company this is not a small company this is not a fly by night company this is a company of global repute Microsoft DCA Ministry of civil aviation all right so the big talk right now is that all the Microsoft uh systems are currently experiencing the blue screen of death error many are wondering what is that that is causing all the systems to in fact uh cause a shutdown and reboot some have not even in fact been rebooting at all uh but my colleague avantika Singh breaks down for you what is this Microsoft Global outage that the world is currently experiencing bringing all those sectors to a screeching halt listen in so let's just tell you what exactly has happened important Services across the Globe coming to a grinding halt major airlines Banks media Outlets coming to a sudden halt because of uh this outage that has caused panic worldwide the outage has adversely affected operations across every important sector what exactly happened well millions of Windows users across the globe are experiencing the blue screen of death bsod error which is causing systems to suddenly shut down or restart Microsoft in fact in a message has said that the error is being caused due to a recent crowd strike update which is a bug that has impacted several companies Banks government offices across the globe so what is blue screen of death blue screen of death errors also known as black screen errors or seop code errors can occur when a critical issue forces Windows to unexpectedly shut down or restart in fact you may just encounter a message stating Windows has been shut down to prevent damage to your computer or a similar notification these errors can stem from Hardware or software problems Microsoft is investigating all of these issues with its cloud services in central us region which has disrupted Services worldwide in fact in fact in India several Airlines like Indigo aasa spice jet they all announced that some of their online services will be temporarily unavailable in Mumbai and Delhi airports in fact most of the airlines have taken to X to share the update with Flyers major US carriers including American Airlines Delta Airlines and United Airlines issued ground stops on Friday morning citing communication issues news outlets in Australia in fact also reported that Airlines telecommunication providers most of the banks and media broadcasters were also disrupted as they lost access to computer systems in fact some banks in New Zealand said that they were completely offline as per the BBC UK Pharmacy Services were also disrupted social media users posted pictures showing how their screen stuck on the recovery page displaying the message it looks like window didn't load correctly now if you'd like to restart and try again choose restart my PC below that was the message that was coming across when users were trying to uh use their systems Microsoft in fact in the statement has said that it was taking mitigation actions after service issues were reported in fact in a post on X the company has said and I quote that our services are still seeing continuous improvements while we continue to take mitigation actions now how to really fix Windows Blue SC uh screen error first of all try shutting down your PC remove the new hardware and attempt to restart if restarting does POS a difficulty you can initiate your PC in safe mode for detailed steps one can refer to the instructions on starting your PC in a safe mode in Windows utilize the blue screen troubleshooter that is available in the get help app open the get help app in Windows and then type troubleshoot bsod error which is the blue screen of death error in the search bar of the gel app and then follow the step-by-step instructions provided in the get help app all right but when we talk about the global outage uh the Maximum Impact in fact has been born by the aviation sector because remember Airlines across the globe whether it is the United States Asia in India itself and also looking at North America we've seen how um International to domestic flights have come to a grinding halt Hyderabad New Delhi and Mumbai had seen cancellation of flights and the latest we're learning is that the coachin international airport has also cancelled flights we're learning in fact that eight flights have been cancelled at the coachin international airport they were initially delayed and soon after they have been cancelled so coochi again joins the list of all those airports uh after we told you that Hyderabad New Delhi and Mumbai uh airports were the ones to have cancelled domestic and international flights now coach is also one of those airports is what we are learning on that note let's also play you all those reactions that have been coming in of the passengers remember there's been a be line at various international airports not just in India but Europe the United States um in fact far east as well we are learning all the way to Australia where passengers have been completely stranded let's also get you of what the Situation's like on Ground Zero what exactly has happened for how long have you been at the airport um so far we've been in the airport for about two hours since they started telling us about the it outage um they grounded the flights initially and were holding us at the gate um but at this point they've had us deplan off of the plane and we are now waiting inside of the uh airport at LAX um they do not have an estimated time on when they're going to have it back up they just told us that if they will cancel the flight they'll let us know over the intercom and they'll tell us where to get our baggage uh at this time not many updates have been given to us so so far you have no idea whether your flight's going to be cancelled or whether it's going to be rescheduled or anything to that extent no they haven't been clear at all really they I think just just about everyone is as confused as each other right now if I may ask you John what airline were you flying if there's been any communication from them or from uh the FAA from the airport authorities there um no there's been no communication from the airport authorities but from the uh the airline themselves we were flying United uh they have been sending us updates via the app and via the crew members uh they provided us with an update letting us know that they don't know when they're going to be able to take off and that's when they had us de plan I I can see that you've turned your camera around for us and thank you so much for that you're showing us what those screens really are uh going on to say that really shows that uh you know it's Microsoft all across that seem to have an impact even computers don't seem seem to be working there no it's multiple computers multiple screens uh even the desk agents are saying that their monitors behind their desks are also showing the same screens for most of them uh it seems like it's it's pretty much Hit or Miss whether a computer got hit or not so but so there's been no update right so all of that is still uh is still being decided in terms of authorities have you you seen reinforcements sort of being brought into the airport perhaps looking into what exactly has happened or is it just passengers and crew around no it's just passengers and crew uh it doesn't seem like there's been any increased uh Authority members around or anything nothing's out of hand or hectic here it just seems like people are a little upset that their flights are being delayed and that they have to get off the plane if they were already on there so I could understand it what we're given to understand samine that you've been stuck there for a while you are traveling to India if I'm not mistaken how long has it been since you've been at the airport uh I came here at the airport around 9:30 a.m. in the morning and uh we were uh just uh waiting in the queue for like 2 hours and they told us it's because of the outage that they cannot let us like the systems were down we could not check in and they were there was a huge Queue at the airport but uh fortunately now like after 2 and a half hours are letting us go now so hopefully I can catch my flight but we my flight is already delayed by 2 hours now so the systems are back on track is that what you're saying or have they manually checked you in and given you a manual boarding pass they're already doing the manual check in right now it's not the systems are still like it's not working now okay so the systems are still down there are there must be many other passengers like you samine that are that have been stranded for hours together at the airport there a huge uh few at the airport but because I came in early at the airport so I could uh you know get the early check in here but there are still like passenger which are still stuck at the airport so mean if I could just make a request if you could uh turn your camera or your phone camera around and just show us what the scenes really look like at the Dubai airport we would just want to get a sense of how many people are actually stranded at the airport without any answers has uh the airline uh or anybody from the airport Port Authority giving you any information uh no we don't have any information right now we were already told that there's a global system outage so because of that the servers are down and uh as you can see like people are still you know just just having like sitting down here and I've already checked in so the main que is outside at the like the check in counter but here you can see like lot of people they have already missed some of the people have missed the flight is in fact plaguing the entire globe and this is one that's spanning across sectors from Aviation to banking even broadcasting all of the entire world has been brought to a screeching Hall that is in fact how everybody woke up to on Friday morning but having said that as far as India is concerned there's already been a cancellation of flights in Mumbai New Delhi even Hyderabad and that is why in fact the it Minister Ashani vnav has also gone on record to say that uh the it uh Ministry is very much in touch with Microsoft and its associates and that they are trying to rectify the entire problem they're also trying to get to know what has caused this entire Global outage but remember it's not just India but much of Europe even the United States and all of Asia which is bearing the uh the brunt of this that also includes the London Stock Exchange on that note let's also bring you a report in terms of what has really led to this Microsoft Windows outage and what are the other services also of Microsoft that are bearing the brunt of this entire outage we will be deep diving into this but first up let's bring you a report the Microsoft outage has caused massive effects across airports in India and Hyderabad there's no such exception in fact behind me on this white board are the list of flights that have been can still 23 in total and these are the flights that were going to major cities like Bangalore indor tirupati jaur vishakapatnam and coochin as well what is also important to point out that while the airport authorities have tried their best to ensure those who have their flights here are guided through a smooth check-in process even though manual boarding passes are being ensured and given to them there are also particular cases that have come to light where passengers who are set to fly by on these one of these flights have not been given any prior information I'm being joined by a group of working professionals who were on their way to Amad uh if that's not wrong if that if I'm right uh tell me were you given any prior information what kind of troubles did you face uh no we haven't uh got any prior information uh I was supposed to board the 550 flight to aabad and uh I didn't get any information till now and there was no prior information on the flight being canceled and I came here and now I realize that the flight flight is cancelled and uh this is important for me because I I was supposed to report uh to my head office tomorrow and now I don't know what I'm going to do because I don't have an option to go to the place in time what is the outside sense that you're getting at this moment about this uh outage what I'm getting uh is uh really from the same sources that you are getting and people like you are putting out uh I'm getting it from the public domain that this is certainly something that is very unprecedented that is global and that is impacting businesses big and small uh across a spectrum because Microsoft and Microsoft applications is now used by from a school student to all the way to a large Enterprise and a large Airline and a large corporation so that entire Spectrum of people Enterprises uh organizations that use Microsoft have all been impacted now what has caused it uh like I was explaining to somebody it uh usually when you hear of an unprecedented outage and this is certainly unprecedented I've never seen something like this in my life in the last 30 years that I've been in Tech your assessment uh should uh uh Indians be worried at this moment or we should we wait for No my my advice and I say this as an individual I'm not as in as a politician or a public servant is not to panic panic will do us no good uh there's no point getting angry or uh you know getting steamed up about this this is it is what it is it has happened it is a complex underlying application that has suffered some sort of a uh technical outage what is the cause for the outage they know best they are a very very good company this is not a small company this is not a fly by night company this is a company of global repute OPC Ministry of civil aviation all right so the big talk right now is that all the Microsoft uh systems are currently experiencing the blue screen of death error many are wondering what is that that is causing all the systems to in fact uh cause a shutdown and reboot some have not even in fact been rebooting at all uh but my colleague aanka Singh breaks down for you what is this Microsoft Global outage that the world is currently experiencing bringing all those sectors to a screeching halt listen in so let's just tell you what exactly has happened important Services across the Globe coming to a grinding halt major airlines Banks media Outlets coming to a sudden halt because of uh this outage that has caused Panic worldwide the outage has adversely affected operations across every important sector what exactly happened well millions of Windows users across the globe are experiencing the blue screen of death bsod error which is causing systems to suddenly shut down or restart Microsoft in fact in a message has said that the error is being caused due to a recent crowd strike update which is a bug that has impacted several companies Banks government offices across the globe so what is blue screen of death blue screen of death errors also known as black screen errors or seop code errors can occur when a critical issue forces Windows to unexpectedly shut down or restart in fact you may just encounter a message stating Windows has been shut down to prevent damage to your computer or a similar notification these errors can stem from Hardware or software problems Microsoft is investigating all of these issues with its cloud services in central us region region which has disrupted Services worldwide in fact in India several Airlines like Indigo aasa spice jet they all announced that some of their online services will be temporarily unavailable in Mumbai and Delhi airports in fact most of the airlines have taken to X to share the update with Flyers major US carriers including American Airlines Delta Airlines and United Airlines issued ground stops on Friday morning citing communication issues news outlets in Australia in fact also reported that Airlines telecommunication provid ERS most of the banks and media broadcasters were also disrupted as they lost access to computer systems in fact some banks and New Zealand said that they were completely offline as per the BBC UK Pharmacy Services were also disrupted social media users posted picture showing how their screen stuck on the recovery page displaying the message it looks like window didn't load correctly now if you'd like to restart and try again choose restart my PC below that was the message that was coming across when users were trying to uh use their systems Microsoft in fact in a statement has said that it was taking mitigation actions after service issues were reported in fact in a post on X the company has said and I quote that our services are still seeing continuous improvements while we continue to take mitigation actions now how to really fix Windows blue scatter screen error first of all try shutting down your PC remove the new hardware and attempt to restart if restarting does pose a difficulty you can initiate your PC in safe mode for detailed steps one can refer to the instructions on starting your PC in a safe mode in Windows utilize the blue screen troubleshooter that is available in the get help app open the get help app in Windows and then type troubleshoot bsod error which is the blue screen of death error in the search bar of the get help app and then follow the step-by-step instructions provided in the get help app all right but when we talk about the global outage uh the Maximum Impact in fact has been borne by the aviation sector because remember Airlines across the globe whether it is the United States Asia in India itself and also looking at North America we've seen how um International to domestic flights have come to a grinding halt Hyderabad New Delhi and Mumbai had seen cancellation of flights and the latest we are learning is that the coachin international airport has also cancelled flights we're learning in fact that eight flights have been cancelled at the coachin International Airport they were initially delayed and soon after they have been cancelled so coochi again joins the list of all those airports uh after we told you that Hyderabad New Delhi and Mumbai uh airports were the ones to have cancelled domestic and international flights now Kachi is also one of those airports is what we are learning on that note let's also play you all those reactions that have been coming in in of the passengers remember there's been a be line at various international airports not just in India but Europe the United States um in fact far east as well we are learning all the way to Australia where passengers have been completely stranded let's also get you uh of what the Situation's like on round zero what exactly has happened for how long have you been at the airport um so far we been in the airport for about two hours since they started telling us about the it outage um they grounded the flights initially and were holding us at the gate um but at this point they've had us deplan off of the plane and we are now waiting inside of the uh airport at LAX um they do not have an estimated time on when they're going to have it back up they just told us that if they will cancel the flight they'll let us know over the intercom and they'll tell us where to get our baggage uh at this time not many updates have been given to us so so far you have no idea whether your flight's going to be cancelled or whether it's going to be rescheduled or anything to that extent no they haven't been clear at all really they I think just just about everyone is as confused as each other right now uh if I may ask you John what airline were you flying if there's been any communication from them or from uh the FAA from the airport authorities there um no there's been no communic from the airport authorities but from the uh the airline themselves we were flying United uh they have been sending us updates via the app and via the crew members uh they provided us with an update letting us know that they don't know when they're going to be able to take off and that's when they had us deep LED I I can see that you've turned your camera around for us and thank you so much for that you're showing us what those screens really are uh going on to say that really shows that uh you know it's micros all across that seem to have an impact even computers don't seem seem to be working there no it's multiple computers multiple screens uh even the desk agents are saying that their monitors behind their desks are also showing the same screens for most of them uh it seems like it's it's pretty much Hit or Miss whether a computer got hit or not so but so there's been no update right so all of that is still uh is still being decided in terms of authorities have you seen reinforcements sort of being brought into the airport perhaps looking into what exactly has happened or is it just passengers and crew around no it's just passengers and crew uh it doesn't seem like there's been any increased uh Authority members around or anything nothing's out of hand or hectic here it just seems like people are a little upset that their flights are being delayed and that they have to get off the plane if they were already on there so I could understand it what we're given to understand San that you've been stuck there for a while you are traveling to India if I'm not mistaken how long has it been since you've been at the airport uh I came here at the airport around 9:30 a.m. in the morning and uh we were uh just uh waiting in the queue for like two hours and they told us it's because of the outage that they cannot let us like the systems are down we could not check in and there were there was a huge Queue at the airport but uh fortunately now like after two and a half hours they are letting us go now so hopefully I can catch my flight but we my flight is already delayed by 2 hours now so the systems are back on track is that what you're saying or have they manually checked you in and given you a manual boarding pass they already doing the manual checkin right now it's not the systems are still like it's not working now okay so the systems are still down there are there must be many other passengers like you sine that are that have been stranded for hours together at the airport there a huge uh que at the airport but because I came in early at the airport so I could uh you know get the early check in here but there are still like passenger which are still stuck at the airport soan if I could just make a request if you could uh turn your camera or your phone camera around and just show us what the scenes really look like at the Dubai airport we would just want to get a sense of how many people are actually stranded at the airport without any answers has uh the airline uh or anybody from the airport Authority giving you any information uh no we don't have any information right now we were already told that there's a global system outage so because of that the servers are down and uh as you can see like people are still you know just just having like sitting down here and I've already checked in so the main queue is outside at the like the checkin counter but here you can see like lot of people they have already missed some of the people have missed the flight is in fact plaguing the entire globe and this is one that's spanning across sectors from Aviation to banking even broadcasting all of the entire world has been brought to a screeching Hall that is in fact how everybody woke up to on Friday morning but having said that as far as India is concerned there's already been a cancellation of flights in Mumbai New Delhi even Hyderabad and that is why in fact the it Minister Ash VN has also gone on record to say that uh the it uh Ministry is very much in touch with Microsoft and its associates and that they are trying to rectify the entire problem they're also trying to get to know what has caused this entire Global outage but remember it's not just India but much of Europe even the United States and all of Asia which is bearing the uh the brunt of this that also includes the London Stock Exchange on on that note let's also bring you a report in terms of what has really led to this Microsoft Windows outage and what are the other services also of Microsoft that are bearing the brunt of this entire outage we will be deep diving into this but first up let's bring you a report the Microsoft outage has caused massive effects across airports in India and Hyderabad there's no such exception in fact behind me on this white board are the list of flights that have been cancelled 23 in total and these are the flights that were going to major cities like Bangalore indor tirupati jaur uh vishakapatnam and coochin as well what is also important to point out that while the airport authorities have tried their best to ensure those who have their flights here are guided through a smooth check-in process even though manual boarding passes are being ensured and given to them there are also particular cases that have come to light where passengers who were set to fly on these one of these flights have not been given any prior information I'm being joined by a group of working professionals who were on their way to aabad uh if that's not wrong if that if I'm right uh tell me were you given any prior information what kind of troubles did you face uh no we haven't uh got any prior information uh I was supposed to bought the 550 flight to Amad and uh I didn't get any information till now and there was there was no prior information on the flight being cancelled and I came here and now I realize that the flight flight is cancelled and uh this is important for me because I I was supposed to report uh to my head office tomorrow and now I don't know what I'm going to do because I don't have an option to go to the place in time what is the outside sense that you're getting at this moment about this uh outage no what I'm getting uh is uh really from the same sources that you are getting and people like you are putting out I'm getting it from the public domain that this is certainly something that is very unprecedented that is global and that is impacting businesses big and small uh across a spectrum because Microsoft and Microsoft applications is now used by from a school student to all the way to a large Enterprise and a large Airline and a large corporation so that entire spectrum of people Enterprises uh organizations that use Microsoft have all been impacted now what has caused it uh like I was explaining to somebody it uh usually when you hear of an unprecedented outage and this is certainly unprecedented I've never seen something like this in my life in the last 30 years that I've been in Tech your assessment uh should uh uh Indians be worried at this moment or we should we wait for my my advice and I say this as an individual I'm not as as a politician or a public servant is not to panic panic will do us no good uh there's no point getting angry or uh you know getting steamed up about this this is it is what it is it has happened it is a complex underlying application that has suffered some sort of a uh technical outage what is the cause for the outage they know best they are a very very good company this is not a small company this is not a fly by night company this is a company of global repute Microsoft cloud services down Ministry of civil aviation all right so the big talk right now is that all the Microsoft uh systems are currently experiencing the blue screen of death error many are wondering what is that that is causing all the systems to in fact uh cause a shutdown and reboot some have not even in fact been rebooting at all uh but my colleague avantika Singh breaks down for you what is this Microsoft Global outage that the world is currently experiencing bringing all those sectors to a screeching halt listen in so let's just tell you what exactly has happened important Services across the Globe coming to a grinding halt major lines Banks media Outlets coming to a sudden halt because of uh this outage that has caused Panic worldwide the outage has adversely affected operations across every important sector what exactly happened well millions of Windows users across the globe are experiencing the blue screen of death bsod error which is causing systems to suddenly shut down or restart Microsoft in fact in a message has said that the error is being caused due to a recent crowd strike update which is a bug that has has impacted several companies Banks government offices across the globe so what is blue screen of death blue screen of death errors also known as black screen errors or seop code errors can occur when a critical issue forces Windows to unexpectedly shut down or restart in fact you may just encounter a message stating Windows has been shut down to prevent damage to your computer or a similar notification these errors can stem from Hardware or software problems Microsoft is investigating all of these issues with its cloud services in central us region which has disrupted Services worldwide in fact in India several Airlines like Indigo aasa spice jet they all announced that some of their online services will be temporarily unavailable in Mumbai and Delhi airports in fact most of the airlines have taken to X to share the update with Flyers major US carriers including American Airlines Delta Airlines and United Airlines issued ground stops on Friday morning citing communication issues news outlets in Australia and fact also reported that Airlines telecommunication providers most of the banks and media broadcasters were also disrupted as they lost access to computer systems in fact some banks in New Zealand said that they were completely offline as per the BBC UK Pharmacy Services were also disrupted social media users posted pictures showing how their screen stuck on the recovery page displaying the message it looks like window didn't load correctly now if you'd like to restart and try again choose restart my PC below that was the message that was coming across when users were trying to uh use their systems Microsoft in fact in the statement has said that it was taking mitigation actions after service issues were reported in fact in a post on X the company has said and I quote that our services are still seeing continuous improvements while we continue to take mitigation actions now how to really fix Windows Blue SC screen error first of all try shutting down your PC remove the new hardware and attempt to restart if restarting does posos a difficulty you can initiate your PC in safe mode for detailed steps one can refer to the instructions on starting your PC in a safe mode in Windows utilize the blue screen troubleshooter that is available in the get help app open the get help app in Windows and then type troubleshoot bsod error which is the blue screen of death error in the search bar of the get help app and then follow the step-by-step instructions provided in the get help app all right but when we talk about the global outage uh the Maximum Impact in fact has been borne by the aviation sector because remember Airlines across the globe whether it is the United States Asia in India itself and also looking at North America we've seen how um International to domestic flights have come to a grinding halt Hyderabad New Delhi and Mumbai had seen cancellation of flights and the latest we are learning is that the coachin international airport has also cancelled flights we are learning in fact that eight flights have been cancelled at the coochin International Airport they were initially delayed and soon after they have been cancelled so coochi again joins the list of all those airports uh after we told you that Hyderabad New Delhi and Mumbai uh airports were the ones to have cancelled domestic and international flights now coach is also one of those airports is what we are learning on that note let's also play you all those reactions that have been coming in of the passengers remember there's been a be line at various international airports not just in India but Europe the United States um in fact far east as well we are learning all the way to Australia where passengers have been completely stranded let's also get you of what the Situation's like on round zero what exactly has happened for how long have you been at the airport um so far we've been in the airport for about two hours since they started telling us about the it outage um they've grounded the flights initially and were holding us at the gate um but at this point they've had us deplane off of the plane and we are now waiting inside of the uh airport at LAX um they do not have an estimated time on when they're going to have it back up they just told us that if they will cancel flight they let us know over the intercom and they'll tell us where to get our baggage uh at this time not many updates have been given to us so so far you have no idea whether your flight's going to be cancelled or whether it's going to be rescheduled or anything to that extent no they haven't been clear at all really they I think just just about everyone is as confused as each other right now if I may ask you John what Aline were you flying if there's been any communication from them or from uh the FAA from the airport authorities there um no there's been no communication from the airport authorities but from the uh the airline themselves we were flying United uh they have been sending us updates via the app and via the crew members uh they provided us with an update letting us know that they don't know when they're going to be able to take off and that's when they had us deep laned I I can see that you've turned your camera around for us and thank you so much for that you're showing us what those screens really are uh going on to say that really shows that uh you know it's Microsoft all across that seem to have an impact even computers don't seem seem to be working there no it's multiple computers multiple screens uh even the desk agents are saying that their monitors behind their desks are also showing the same screens for most of them uh it seems like it's it's pretty much Hit or Miss whether a computer got hit or not so but there's been no St right so all of that is still uh is still being decided in terms of authorities have you seen reinforcements sort of being brought into the airport perhaps looking into what exactly has happened or is it just passengers and crew around no it's just passengers and crew uh it doesn't seem like there's been any increased uh Authority members around or anything nothing's out of hand or hectic here it just seems like people are a little upset that their flights are being delayed and that they have to get off the plane if they were already on down there so I could understand it what we're given to understand San that you've been stuck there for a while you are traveling to India if I'm not mistaken how long has it been since you've been at the airport uh I came here at the airport around 9:30 a.m. in the morning and uh we were just uh waiting in the queue for like 2 hours and they told us it's because of the outage that they cannot let us like the systems were down we could not check in and they were they were a huge Queue at the airport but uh fortunately now like after 2 and a half hours they are letting us go now so hopefully I can catch my flight but we my flight is already delayed by 2 hours now so the systems are back on track is that what you're saying or have they manually checked you in and given you a manual boarding pass they already doing the manual checkin right now it's not the systems are still like it's not working now okay so the systems are still down there are there must be many other passengers like you sine that are that have been stranded for hours together at the airport there a huge uh que at the airport but because I came in early at the airport so I could uh you know get the early check in here but there are still like passenger which are still stuck at the airport soan if I could just make a request if you could uh turn your camera or your phone camera around and just show us what the scenes really look like at the Dubai airport we would just want to get a sense of how many people are actually stranded at the airport uh without any answers has uh the airline uh or anybody from the airport Authority given you any information uh no we don't have any information right now we were already told that there's a global system outage so because of that the servers are down and uh as you can see like people are still you know just just having like sitting down here and I've already checked in so the main queue is outside at the like the check count but here you can see like lot of people they have already missed some of the people have missed the flight is in fact plaguing the entire globe and this is one that's spanning across sectors from Aviation to banking even broadcasting all of the entire world has been brought to a screeching Hall that is in fact how everybody woke up to on Friday morning but having said that as far as India is concerned there's already been a cancellation of flights in Mumbai New Delhi even Hyderabad and that is why in fact the it Minister Ashani vnav has also gone on record to say that the it Ministry is very much in touch with Microsoft and its associates and that they are trying to rectify the entire problem they're also trying to get to know what has caused this entire Global outage but remember it's not just India but much of Europe even the United States and all of Asia which is bearing the uh the brunt of this that also includes the London Stock Exchange on that note let's also bring you a report in terms of what has really led to this Microsoft Windows outage and what are the other services also of Microsoft that are bearing the brunt of this entire outage we will be deep diving into this but first up let's bring you a report the Microsoft outage has caused massive effects across airports in India and Hyderabad there's no such exception in fact behind me on this white board are the list of flights that have been cancelled 23 in total and these are the flights that were going to major cities like Bangalore indor tirupati jaur uh vishakapatnam and coochin as well what is also important to point out that while the airport authorities have tried their best to ensure those who have their flights here are guided through a smooth check-in process even though manual boarding passes are being in sh and given to them there are also particular cases that have come to light where passengers who are set to fly on these one of these flights have not been given any prior information I'm being joined by a group of working professionals who were on their way to aabad uh if that's not wrong if that if I'm right uh tell me were you given any prior information what kind of troubles did you face uh no we haven't uh got any prior information uh I was supposed to board the 550 flight to Amad and uh I didn't get any information till now and there was no prior information on the flight being canceled and I came here and now I realize that the flight flight is cancelled and uh this is important for me because I I was supposed to report uh to my head office tomorrow and now I don't know what I'm going to do because I don't have an option to go to the place in time what is the outside sense that you're getting at this moment about this uh outage no what I'm getting uh is uh really from the same sources that you are getting and people like you are putting out I'm getting it from the public domain that this is certainly something that is very unprecedented that is global and that is impacting businesses big and small uh across a spectrum because Microsoft and Microsoft applications is now used by from a school student to all the way to a large Enterprise and a large Airline and a large corporation so that entire spectrum of people Enterprises uh organizations that use Microsoft have all been impacted now what has caused it uh like I was explaining to somebody it uh usually when you hear of an unprecedented outage and this is certainly unprecedented I've never seen something like this in my life in the last 30 years that I've been in Tech your assessment uh should uh uh Indians be worried at this moment or we should we wait for No my my advice and I say this as an individual and not as as a politician or a public servant is not to panic panic will do us no good uh there's no point getting angry or uh you know getting steamed up about this this is it is what it is it has happened it is a complex underlying application that has suffered some sort of a uh technical outage what is the cause for the outage they know best they are a very very good company this is not a small company this is not a fly by night company this is a company of global repute dgca Ministry of civil aviation monitoring all right so the big talk right now is that all the Microsoft uh systems are currently experiencing the blue screen of death error many are wondering what is that that is causing all the systems to in fact uh cause a shutdown and reboot some have not even in fact been rebooting at all uh but my colleague avantika Singh breaks down for you what is this Microsoft Global outage that the world is currently experiencing bringing all those sectors to a screeching halt listen in so let's just tell you what exactly has happened important Services across the Globe coming to a grinding halt major airlines Banks media Outlets coming to a sudden halt because of uh this outage that has caused Panic worldwide the outage has adversely affected operations across every important sector what exactly happened well millions of Windows users across the globe are experiencing the blue screen of death bsod error which is causing systems to suddenly shut down or restart Microsoft in fact in a message has said that the error is being caused due to a recent crowd strike update which is a bug that has impacted several companies Banks government offices across the globe so what is blue screen of death blue screen of death errors also known as black screen errors or seop code errors can occur when a critical issue forces Windows to unexpectedly shut down or restart in fact you may just encounter a message stating Windows has been shut down to prevent damage to your computer or a similar notification these errors can stem from Hardware or software problems Microsoft is investigating all of these issues with its cloud services in central us region which has disrupted Services worldwide in fact in India several Airlines like Indigo aasa spice jet they all announced that some of their online services will be temporarily unavailable in Mumbai and Delhi airports in fact most of the airlines have taken to X to share the update with Flyers major US carriers including American Airlines Delta Airlines and United Airlines issued ground stops on Friday mornings WR in communication issues news outlets in Australia in fact also reported that Airlines telecommunication providers most of the banks and media broadcasters were also disrupted as they lost access to computer systems in fact some banks in New Zealand said that they were completely offline as per the BBC UK Pharmacy Services were also disrupted social media users posted pictures showing how their screen stuck on the recovery page displaying the message it looks like window didn't load correctly now if you'd like to restart and try again choose restart my PC below that was the message that was coming across when users were trying to uh use their systems Microsoft in fact in a statement has said that it was taking mitigation actions after service issues were reported in fact in a post on X the company has said and I quote that our services are still seeing continuous improvements while we continue to take mitigation actions now how to really fix Windows Blue SC screen error first of all try shutting down your PC remove the new hardware and attempt to restart if restarting does pose a difficulty you can initiate your PC in safe mode for detailed steps one can refer to the instructions on starting your PC in a safe mode in Windows utilize the blue screen troubleshooter that is available in the get help app open the get help app in Windows and then type troubleshoot bsod error which is the blue screen of death error in the search bar of the geel app and then follow the step-by-step instructions provided in the get help app all right but when we talk about the global outage uh the Maximum Impact in fact has been borne by the aviation sector because remember Airlines across the globe whether it is the United States Asia in India itself and also looking at North America we've seen how um International to domestic flights have come to a grinding halt Hyderabad New Delhi and Mumbai had seen cancellation of flights and the latest we learning is that the coach International Airport has also cancelled flights we're learning in fact that eight flights have been cancelled at the coachin International Airport they were initially delayed and soon after they have been cancelled so coochi again joins the list of all those airports uh after we told you that Hyderabad New Delhi and Mumbai uh airports were the ones to have cancelled domestic and international flights now K is also one of those airports is what we are learning on that note let's also play you all those reactions that have been coming in of the passengers remember there's been a be line at various international airports not just in India but Europe the United States um in fact far east as well we are learning all the way to Australia where passengers have been completely stranded let's also get you of what the Situation's like on round zero what exactly has happened for how long have you been at the airport um so far we've been in the airport for about two hours since they started telling us about the it outage um they' grounded the flights initially and we're holding us at the gate um but at this point they've had us deplane off of the plane and we are now waiting inside of the uh airport at LAX um they do not have an estimated time on when they're going to have it back up they just told us that if they will cancel the flight they'll let us know over the intercom and they'll tell us where to get our baggage uh at this time not many updates have been given to us so so far you have no idea whether your flight's going to be cancelled or whether it's going to be rescheduled or anything to that extent no they haven't been clear at all really they I think just just about everyone is as confused as each other right now if I may ask you John what airline were you flying if there's been any communication from them or from uh the FAA from the airport authorities there um no there's been no communication from the airport authorities but from the uh the airline themselves we were flying United uh they have been sending us updates via the app and via the crew members uh they provided us with an update letting us know that they don't know when they're going to be able to take off and that's when they had us keep plan I I can see that you've turned your camera around for us and thank you so much for that you're showing us what the screens really are uh going on to say that really shows that uh you know it's Microsoft all across that seem to have an impact even computers don't seem seem to be working there no it's multiple computers multiple screens uh even the desk agents are saying that their monitors behind their desks are also showing the same screens for most of them uh it seems like it's it's pretty much Hit or Miss whether a computer got hit or not so but so there's been no update right so all of that is still uh is still being decided in terms of authorities have you seen reinforcements sort of being brought into the airport perhaps looking into what exactly has happened or is it just passengers and crew around no it's just passengers and crew uh it doesn't seem like there's been any increased uh Authority members around or anything nothing's out of hand or hectic here it just seems like people are a little upset that their flights are being delayed and that they have to get off the plane if they were already on there so I could understand it what we're given to understand sine that you've been stuck there for a while you are traveling to India if I'm not mistaken how long has it been since you've been at the airport uh I came here at the airport around 9:30 a.m. in the morning and uh we were uh just uh waiting in the queue for like 2 hours and they told us it's because of the outage that they cannot let us like their systems are down we could not check in and there were there was a huge Queue at the airport but uh fortunately now like after 2 and a half hours they are letting us go now so hopefully I can catch my flight but we my flight is already delayed by 2 hours now so the systems are back on track is that what you're saying or have they manually checked you in and given you a manual boarding pass they already doing the manual checking right now it's not the systems are still like it's not working now okay so the systems are still down uh there are there must be many other passengers like you samine that are that have been stranded for hours together at the airport there a huge uh Hue at the airport but because I came in early at the airport so I could uh you know get the early check in here but there are still like passenger which are still stuck at the airport soan if I could just make a request if you could uh turn your camera or your phone camera around and just show us what the scenes really look like at the Dubai airport we would just want to get a sense of how many people are actually stranded at the airport without any answers has uh the airline or anybody from the airport Authority giving you any information uh no we don't have any information right now we were already told that there's a global system outage so because of that the servers are down and uh as you can see like people are still you know just just having like sitting down here and I've already checked in so the main queue is outside at the like the checkin counter but here you can see like lot of people they have already missed some of the people have missed the flight is in fact plaguing the entire globe and this is one that's spanning across sectors from Aviation to banking even broadcasting all of the entire world has been brought to a screeching Hall that is in fact how everybody woke up to on Friday morning but having said that as far as India is concerned there's already been a cancellation of flight in Mumbai New Delhi even Hyderabad and that is why in fact the it Minister Ashani vnav has also gone on record to say that uh the it uh Ministry is very much in touch with Microsoft and its associates and that they are trying to rectify the entire problem they're also trying to get to know what has caused this entire Global outage but remember it's not just India but much of Europe even the United States and all of Asia which which is bearing the uh the brunt of this that also includes the London Stock Exchange on that note let's also bring you a report in terms of what has really led to this Microsoft Windows outage and what are the other services also of Microsoft that are bearing the brunt of this entire outage we will be deep diving into this but first up let's bring you a report the Microsoft outage has caused massive effects across airports in India and Hyderabad there's no such exception in fact behind me on this white board are the list of flights that have been cancelled 23 in total and these are the flights that were going to major cities like Bangalore indor tirupati jaur uh vishakapatnam and coochin as well what is also important to point out that while the airport authorities have tried their best to ensure those who have their flights here are guided through a smooth check-in process even though manual boarding passes are being ensured and given to them there are also particular cases that have come to light where passengers who are set to fly on these one of these flights have not been given any prior information I'm being joined by a group of working professionals who were on their way to Amad uh if that's not wrong if that if I'm right uh tell me were you given any prior information what kind of troubles did you face uh no we haven't uh got any prior information uh I was supposed to B the 550 flight to Amad and uh I didn't get any information till now and there was no prior information on the flight being cancelled and I came here and now I realize that the flight flight is canceled and uh this is important for me because I I was supposed to report uh to my head office tomorrow and now I don't know what I'm going to do because I don't have an option to go to the place in time what is the outside sense that you're getting at this moment about this uh outage no what I'm getting uh is uh really from the same sources that you are getting and people like you are putting out uh I'm getting it from the public domain that this is certainly something that is very unprecedented that is global and that is impacting businesses big and small uh across a spectrum because Microsoft and Microsoft applications is now used by from a school student to all the way to a large Enterprise and a large Airline and a large corporation so that entire spectrum of people Enterprises uh organizations that use Microsoft have all been impacted now what has caused it uh like I was explaining to somebody it uh usually when you hear of an unprecedented outage and this is certainly unprecedented I've never seen something like this in my life in the last 30 years that I've been in Tech your assessment uh should uh uh Indians be worried at this moment or we should we wait for No my my advice and I say this as an individual I'm not as as a politician or a public servant is not to panic panic will do us no good uh there's no point getting angry or uh you know getting steamed up about this this is it is what it is it has happened it is a complex underlying application that has suffered some sort of a uh technical outage what is the cause for the outage they know best they are a very very good company this is not a small company this is not a fly by night company this is a company of global repute DC Ministry of civil aviation of all right so the big talk right now is that all the Microsoft uh systems are currently ly experiencing the blue screen of death error many are wondering what is that that is causing all the systems to in fact uh cause a shutdown and reboot some have not even in fact been rebooting at all uh but my colleague avantia Singh breaks down for you what is this Microsoft Global outage that the world is currently experiencing bringing all those sectors to a screeching halt listen in so let's just tell you what exactly has happened important Services across the Globe coming to a grinding halt major airlines Banks media Outlets coming to a sudden halt because of uh this outage that has caused Panic worldwide the outage has adversely affected operations across every important sector what exactly happened well millions of Windows users across the globe are experiencing the blue screen of death bsod error which is causing systems to suddenly shut down or restart Microsoft in fact in message has said that the error is being caused due to a recent crowd strike update which is a bug that has impacted several companies Banks government offices across the globe so what is blue screen of death blue screen of death errors also known as black screen errors or seop code errors can occur when a critical issue forces Windows to unexpectedly shut down or restart in fact you may just encounter a message stating Windows has been shut down to prevent damage to your computer or a similar notification these errors can stem from Hardware or software problems Microsoft is investigating all of these issues with its cloud services in central us region which has disrupted Services worldwide in fact in India several Airlines like Indigo aasa spice jet they all announced that some of their online services will be temporarily unavailable in Mumbai and Delhi airports in fact most of the airlines have taken to X to share the update with Flyers major US carriers including American Airlines Delta Airlines and United a lines issued ground stops on Friday morning citing communication issues news outlets in Australia in fact also reported that Airlines telecommunication providers most of the banks and media broadcasters were also disrupted as they lost access to computer systems in fact some banks in New Zealand said that they were completely offline as per the BBC UK Pharmacy Services were also disrupted social media users posted pictures showing how their screen stuck on the recovery page displaying the message it looks like window didn't load correctly now if you'd like to restart and try again choose restart my PC below that was the message that was coming across when users were trying to uh use their systems Microsoft in fact in the statement has said that it was taking mitigation actions after service issues were reported in fact in a post on X the company has said and I quote that our services are still seeing continuous improvements while we continue to take mitigation actions now how to really fix Windows Blue SC uh screen error first of all try shutting down your PC remove the new hardware and attempt to restart if restarting does pose a difficulty you can initiate your PC in safe mode for detailed steps one can refer to the instructions on starting your PC in a safe mode in Windows utilize the blue screen troubleshooter that is available in the get help app open the get help app in Windows and then type troubleshoot bsod error which is the blue screen of death error in the search bar of the get help app and then follow the stepbystep instructions provided in the get help app all right but when we talk about the global outage uh the Maximum Impact in fact has been borne by the aviation sector because remember Airlines across the globe whether it is the United States Asia in India itself and also looking at North America we've seen how um International to domestic flights have come to a grinding halt Hyderabad New Delhi and Mumbai I had seen cancellation of flights and the latest we are learning is that the coachin international airport has also cancelled flights we are learning in fact that eight flights have been cancelled at the coochin International Airport they were initially delayed and soon after they have been cancelled so coochi again joins the list of all those airports uh after we told you that Hyderabad New Delhi and Mumbai uh airports were the ones to have cancelled domestic and and international flights now coach is also one of those airports is what we are learning on that note let's also play you all those reactions that have been coming in of the passengers remember there's been a be line at various international airports not just in India but Europe the United States um in fact far east as well we are learning all the way to Australia where passengers have been completely stranded let's also get you of what the Situation's like on round zero what exactly has happened for how long have you been at the airport um so far we've been in the airport for about two hours since they started telling us about the it outage um they've grounded the flights initially and were holding us at the gate um but at this point they've had us D Plane off of the plane and we are now waiting inside of the uh airport at LAX um they do not have an estimated time on when they're going to have it back up they just told us that if they will cancel the flight they'll let us know over the intercom and they'll tell us where to get our baggage uh at this time not many updates have been given to us so so far you have no idea whether your flight's going to be cancelled or whether it's going to be rescheduled or anything to that extent no they haven't been clear at all really they I think just just about everyone is as confused as each other right now if I may ask you John what line were you flying if there's been any communication from them or from uh the FAA from the airport authorities there um no there's been no communication from the airport authorities but from the uh the airline themselves we were flying United uh they have been sending us updates via the app and via the crew members uh they provided us with an update letting us know that they don't know when they're going to be able to take off and that's when they had us de LED I I can see that you've turned your camera around for us and thank you so much for that you're showing us what those screens really are going on to say that really shows that uh you know it's Microsoft all across that seem to have an impact even computers don't seem seem to be working there no it's multiple computers multiple screens uh even the desk agents are saying that their monitors behind their desks are also showing the same screens for most of them uh it seems like it's it's pretty much Hit or Miss whether a computer got hit or not so but there's been no update right so all of that is still uh is still being decided in terms of authorities have you seen reinforcements sort of being brought into the airport perhaps looking into what exactly has happened or is it just passengers and crew around no it's just passengers and crew uh it doesn't seem like there's been any increased uh Authority members around or anything nothing's out of hand or hectic here it just seems like people are a little upset that their flights are being delayed and that they have to get off the plane if they were already on there so I could understand it what we're given to understand San that you've been stuck there for a while you are traveling to India if I'm not mistaken how long has it been since you've been at the airport uh I came here at the airport around 9:30 a.m. in the morning and uh we were just uh waiting in the queue for like 2 hours and they told us it's because of the outage that they cannot let us like the systems were down we could not check in and there were there was a huge Queue at the airport but uh fortunately now like after two and a half hours they are letting us go now so hopefully I can catch my flight but we already my flight is already delayed by 2 hours now so the systems are back on track is that what you're saying or have they manually checked you in and given you a manual boarding pass they're already doing the manual checkin right now it's not the systems are still like it's not working now okay so the systems are still down there are there must be many other passengers like you San that are that have been stranded for hours together at the airport there a huge uh Hue at the airport but because I came in early at the airport so I could uh you know get the early check in here but there are still like passengers which are still stuck at the airport so mean if I could just make a request if you could uh turn your camera or your phone camera around and just show us what the scenes really look like at the Dubai airport we would just want to get a sense of how many people are actually stranded at the airport without any answers has uh the airline uh or anybody from the airport Authority given you any information uh no we don't have any information right now we were already told that there's a global system outage so because of that the servers are down and uh as you can see like people are still you know just just having like sitting down here and I've already checked in so the main queue is outside at the like the checkin counter but here you can see like lot of people they already missed some of the people have missed the flight is in fact plaguing the entire globe and this is one that's spanning across sectors from Aviation to banking even broadcasting all of the entire world has been brought to a screeching Hall that is in fact how everybody woke up to on Friday morning but having said that as far as India is concerned there's already been a cancellation of flights in Mumbai New Delhi even Hyderabad and that is why in fact the it Minister Ashwini vnav has also gone on record to say that uh the it uh Ministry is very much in touch with Microsoft and its associates and that they are trying to rectify the entire problem they're also trying to get to know what has caused this entire Global outage but remember it's not just India but much of Europe even the United States uh and all of Asia which is bearing the uh the brunt of this that also includes the London Stock Exchange on that note let's also bring you a report in terms of what has really led to this Microsoft Windows outage and what are the other services also of Microsoft that are bearing the brunt of this entire outage we will be deep diving into this but first up let's bring you a report the Microsoft outage has caused massive effects across airports in India and Hyderabad there's no such exception in fact behind me on this white board are the list of flights that have been cancelled 23 in total and these are the flights that were going to major cities like Bangalore indor tirupati jaur uh vishakapatnam and kochin as well what is also important to point out that while the airport authorities have tried their best to ensure those who have their flights here are guided through a smooth check-in process even though manual boarding passes are being ensured and given to them there are also particular cases that have come to light where passengers who are set to fly on these one of these flights have not been given any prior information I'm being joined by a group of working professionals who were on their way to Amad uh if that's not wrong if that if I'm right uh tell me were you given any prior information what kind of troubles did you face uh no we haven't uh got any prior information uh I was supposed to board the 550 flight to Amad and uh I didn't get any information till now and there was no prior information on the flight being cancelled and I came here and now I realize that the flight flight is canceled and uh this is important for me because I I was supposed to report uh to my head office tomorrow and now I don't know what I'm going to do because I don't have an option to go to the place in time what is the outside sense that you're getting at this moment about this uh outage no what I'm getting uh is uh really from the same sources that you are getting and people like you are putting out uh I'm getting it from the public domain that this is certainly something that is very unprecedented that is global and that is impacting businesses big and small uh across a spectrum because Microsoft and Microsoft applications is now used by from a school student to all the way to a large Enterprise and a large Airline and a large corporation so that entire spectrum of people Enterprises uh organizations that use Microsoft have all been impacted now what has caused it uh like I was explaining to somebody it uh usually when you hear of an unprecedented outage and this is certainly unprecedented I've never seen something like this in my life in the last 30 years that I've been in Tech your assessment uh should uh uh Indians be worried at this moment or we should we wait for No my my advice and I say this as an individual I'm not as as a politician or a public servant is not to panic panic will do us no good uh there's no point getting angry or uh you know getting steamed up about this this is it is what it is it has happened it is a complex underlying application that has suffered some sort of a uh technical outage what is the cause for the outage they know best they are a very very good company this is not a small company this is not a fly by night company this is a company of global repute Microsoft DC Ministry of civil aviation all right so the big talk right now is that all all the Microsoft uh systems are currently experiencing the blue screen of death error many are wondering what is that that is causing all the systems to in fact uh cause a shutdown and reboot some have not even in fact been rebooting at all uh but my colleague avantika Singh breaks down for you what is this Microsoft Global outage that the world is currently experiencing bringing all those sectors to a screeching halt listen in so let's just tell you what exactly has happened important Services across the Globe coming to a grinding halt major airlines Banks media Outlets coming to a sudden halt because of uh this outage that has caused Panic worldwide the outage has adversely affected operations across every important sector what exactly happened well millions of Windows users across the globe are experiencing the blue screen of death bsod error which is causing systems to s shut down or restart Microsoft in fact in a message has said that the error is being caused due to a recent crowd strike update which is a bug that has impacted several companies Banks government offices across the globe so what is blue screen of death blue screen of death errors also known as black screen errors or seop code errors can occur when a critical issue forces Windows to unexpectedly shut down or restart in fact you may just encounter a message stating Windows has been shut down to prevent damage to your computer or a similar notification these errors can stem from Hardware or software problems Microsoft is investigating all of these issues with its cloud services in central us region which has disrupted Services worldwide in fact in India several Airlines like Indigo aasa spice jet they all announced that some of their online services will be temporarily unavailable in Mumbai and Delhi airports in fact most of the airlines have taken to X to share the update with Flyers major US carriers including American Airlines Delta Airlines and United Airlines issued ground stops on Friday morning citing communication issues news outlets in Australia in fact also reported that Airlines telecommunication providers most of the banks and media broadcasters were also disrupted as they lost access to computer systems in fact some banks in New Zealand said that they were completely offline as per the BBC UK Pharmacy Services were also disrupted social media users posted pictures showing how their screens stuck on the recovery page displaying the message it looks like window didn't load correctly now if you'd like to restart and try again choose restart my PC below that was the message that was coming across when users were trying to uh use their systems Microsoft in fact in a statement has said that it was taking mitigation actions after service issues were reported in fact in a post on X the company has said and I quote that our services are still seeing continuous improvements while we continue to take mitigation actions now how do really fix Windows Blue SC uh screen error first of all try shutting down your PC remove the new hardware and attempt to restart if restarting does pose a difficulty you can initiate your PC in safe mode for detailed steps one can refer to the instructions on starting your PC in a safe mode in Windows utilize the blue screen troubleshooter that is available in the get help app open the get help app in Windows and then type troubleshoot bsod error which is the blue screen of death error in the search bar of the get help app and then follow the step-by-step instructions provided in the get help app all right but when we talk about the global outage uh the Maximum Impact in fact has been borne by the aviation sector because remember Airlines across the globe whether it is the United States Asia in India itself and also looking at North America we've seen how um International to domestic flights have come to a grind Hal Hyderabad New Delhi and Mumbai had seen cancellation of flights and the latest we learning is that the coachin international airport has also cancelled flights we are learning in fact that eight flights have been cancelled at the coochin International Airport they were initially delayed and soon after they have been cancelled so coochi again joins the list of all those airports uh after we told you that Hyderabad New Delhi and Mumbai uh airports were the ones to have cancelled domestic and international flights now coachi is also one of those airports is what we are learning on that note let's also play you all those reactions that have been coming in of the passengers remember there's been a be line at various international airports not just in India but Europe the United States um in fact far east as well we are learning all the way to Australia where passengers have been completely stranded let's also get you of what the Situation's like on round zero what exactly has happened for how long have you been at the airport um so far we've been in the airport for about two hours since they started telling us about the it outage um they grounded the flights initially and were holding us at the gate um but at this point they've had us D Plane off of the plane and we are now waiting inside of the uh air for at LAX um they do not have an estimated time on when they're going to have it back up they just told us that if they will cancel the flight they'll let us know over the intercom and they'll tell us where to get our baggage uh at this time not many updates have been given to us so so far you have no idea whether your flight's going to be cancelled or whether it's going to be rescheduled or anything to that extent no they haven't been clear at all really they I think just just about everyone is as confused as if I may ask you John what airline were you flying if there's been any communication from them or from the fa from the airport authorities there um no there's been no communication from the airport authorities but from the uh the airline themselves we were flying United uh they have been sending us updates via the app and via the crew members uh they provided us with an update letting us know that they don't know when they're going to be able to take off and that's when they had a keep plan I I can see that you've turned your camera around for us and thank you so much for that you're showing us what those screens really are going on to say that really shows that uh you know it's Microsoft all across that seem to have an impact even computers don't seem seem to be working there no it's multiple computers multiple screens uh even the desk agents are saying that their monitors behind their desks are also showing the same screens for most of them uh it seems like it's it's pretty much Hit or Miss whether a computer got hit or not so but so there's been no update right so all of that is still uh is still being decided uh in terms of authorities have you seen reinforcements sort of being brought into the airport perhaps looking into what exactly has happened or is it just passengers and crew around no it's just passengers and crew uh it doesn't seem like there's been any increased uh Authority members around or anything nothing's out of hand or hectic here it just seems like people are a little upset that their flights are being delayed and that they have to get off playing if they were already on there so I could understand it what we given to understand saman that you've been stuck there for a while you are traveling to India if I'm not mistaken how long has it been since you've been at the airport uh I came here at the airport around 9:30 a.m. in the morning and uh we were just uh waiting in the for like 2 hours and they told us it's because of the outage that they cannot let us like the systems were down we could not check in and they were there was a huge Queue at the airport but uh fortunately now like after two and a half hours they are letting us go now so hopefully I can catch my flight but we my flight is already delayed by two hours now so the systems are back on track is that what you're saying or have they manually checked you in and given you a manual boarding pass they already doing the manual checking right now it's not the systems are still like it's not working now okay so the systems are still down there are there must be many other passengers like you sine that are that have been stranded for hours together at the airport there a huge uh few at the airport but because I came in early at the airport so I could uh you know get the early check in here but there are still like passenger which are still stuck at the airport soan if I could just make a request if you could uh turn your camera your phone camera around and just show us what the scenes really look like at the Dubai airport we would just want to get a sense of how many people are actually stranded at the airport uh without any answers has uh the airline uh or anybody from the airport Authority given you any information uh no we don't have any information right now we were already told that there's a global system outage so because of that their servers are down and uh as you can see like people are still you just just having like sitting down here and I've already checked in so the main queue is outside at the like the check in counter but here you can see like lot of people they have already missed some of the people have missed the flight is in fact plaguing the entire globe and this is one that's spanning across sectors from Aviation to banking even broadcasting all of the entire world has been brought to a screeching Hall that is in fact how everybody woke up up to on Friday morning but having said that as far as India is concerned there's already been a cancellation of flights in Mumbai New Delhi even Hyderabad and that is why in fact the it Minister Ashwini vnav has also gone on record to say that uh the it uh Ministry is very much in touch with Microsoft and its associates and that they are trying to rectify the entire problem they're also trying to get to know what has caused this entire Global outage but remember it's not just India but much of Europe even the United States and all of Asia which is bearing the the Brun of this that also includes the London Stock Exchange on that note let's also bring you a report in terms of what has really led to this Microsoft Windows outage and what are the other services also of Microsoft that are bearing the brunt of this entire outage we will be deep diving into this but first up let's bring you a report the Microsoft outage has caused massive effects across airports in India and Hyderabad there's no such exception in fact behind me on this whiteboard are the list of flights that have been cancell 23 in total and these are the flights that were going to major cities like Bangalore indor tirupati jaur uh vishakapatnam and coachin as well what is also important to point out that while the airport authorities have tried their best to ensure those who have their flights here are guided through a smooth check-in process even though manual boarding passes are being ured and given to them there are also particular cases that have come to light where passengers who are set to fly on these one of these flights have not been given any prior information I'm being joined by a group of working professionals who were on their way to Amad uh if that's not wrong if that if I'm right uh tell me were you given any prior information what kind of troubles did you face uh no we haven't uh got any prior information uh I was supposed to vard the 550 flight to aabad and uh I didn't get any information till now and there was no prior information on the flight being cancelled and I came here and now I realize that the flight flight is canceled and uh this is important for me because I I was supposed to report uh to my head office tomorrow and now I don't know what I'm going to do because I don't have an option to go to the place in time what is the outside sense that you're getting at this moment about this uh outage what I'm getting uh is uh really from the same sources that you are getting and people like you are putting out uh I'm getting it from the public domain that this is certainly something that is very unprecedented that is global and that is impacting businesses big and small uh across a spectrum because Microsoft and Microsoft applications is now used by from a school student to all the way to a large Enterprise and a large Airline and a large corporation so that entire spectrum of people Enterprises uh organizations that use Microsoft have all been impacted now what has caused it uh like I was explaining to somebody it uh usually when you hear of an unprecedented outage and this is C totally unprecedented I've never seen something like this in my life in the last 30 years that I've been in Tech your assessment uh should uh uh Indians be worried at this moment or we should we wait for No my my advice and I say this as as an individual I'm not as as a politician or a public servant is not to panic panic will do us no good uh there's no point getting angry or uh you know getting steamed up about this this is it is what it is it has happened it is a complex underlying application that has suffered some sort of a uh technical outage what is the cause for the outage they know best they are very very good company this is not a small company this is not a fly by night company this is a company of global repute aines ground operations DCA Ministry of civil aviation Ministry of civil aviation all right so the big talk right now is that all the Microsoft uh systems are currently experiencing the blue screen of death error many are wondering what is that that is causing all the systems to in fact uh cause a shutdown and reboot some have not even in fact been rebooting at all uh but my colleague avantika Singh breaks down for you what is this Microsoft Global outage that the world is currently experiencing bringing all those sectors to a reaching halt listen in so let's just tell you what exactly has happened important Services across the Globe coming to a grinding halt major airlines Banks media Outlets coming to a sudden halt because of uh this outage that has caused Panic worldwide the outage has adversely affected operations across every important sector what exactly happened when millions of Windows users across the globe are experiencing the blue screen of death sod error which is causing systems to suddenly shut down or restart Microsoft in fact in a message has said that the error is being caused due to a recent crowd strike update which is a bug that has impacted several companies Banks government offices across the globe so what is blue screen of death blue screen of death errors also known as black screen errors or seop code errors can occur when a critical issue forces Windows to unexpectedly shut down or restart in fact you may just encounter a mess message stating Windows has been shut down to prevent damage to your computer or a similar notification these errors can stem from Hardware or software problems Microsoft is investigating all of these issues with its cloud services in central us region which has disrupted Services worldwide in fact in India several Airlines like Indigo aasa spice jet they all announced that some of their online services will be temporarily unavailable in Mumbai and Delhi airports in fact most of the airlines have taken to X to share the update with Flyers major US carriers including American Airlines Delta Airlines and United Airlines issued ground stops on Friday morning citing communication issues news outlets in Australia in fact also reported that Airlines telecommunication providers most of the banks and media broadcasters were also disrupted as they lost access to computer systems in fact some banks in New Zealand said that they were completely offline as per the BBC UK Pharmacy Services were also disrupted social media users posted pictures showing how their screen stuck on the recovery page displaying the message it looks like window didn't load correctly now if you'd like to restart and try again choose restart my PC below that was the message that was coming across when users were trying to uh use their systems Microsoft in fact in a statement has said that it was taking mitigation actions after service issues were reported in fact in a post on X the company has said and I quote that our services are still seeing continuous improvements while we continue to take mitigation actions now how to really fix Windows Blue SC screen error first of all try shutting down your PC remove the new hardware and attempt to restart if restarting does pose a difficulty you can initiate your PC in safe mode for detailed steps one can refer to the instructions on starting your PC in a safe mode in Windows utilize the blue screen troubleshooter that is available in the get help app open the get help app in Windows and then type troubleshoot bsod error which is the blue screen of death error in the search bar of the get help app and then follow the step-by-step instructions provided in the get help app all right but when we talk about the global outage uh the Maximum Impact in fact has been borne by the aviation sector because remember Airlines across the globe whether it is the United States Asia in India itself and also looking at North America we've seen how um International to domestic flights have come to a grinding halt Hyderabad New Delhi and Mumbai had seen cancellation of flights and the latest we learning is that the coachin international airport has also cancelled flights we're learning in fact that eight flights have been cancelled at the coachin International Airport they were initially delayed and soon after they have been cancelled so COI again joins the list of all those airports uh after we told you that Hyderabad New Delhi and Mumbai airports were the ones to have cancelled domestic and international flights now Koch is also one of those airports is what we are learning on that note let's also play you all those reactions that have been coming in of the passengers remember there's been a be line at various international airports not just in India but Europe the United States um in fact far east as well we are learning all the way to Australia where passengers have been completely stranded let also get you of what the Situation's like on round zero what exactly has happened for how long have you been at the airport um so far we've been in the airport for about two hours since they started telling us about the it outage um they grounded the flights initially and were holding us at the gate um but at this point they've had us deplan off of the plan and we are now waiting inside of the airport at LAX um they do not have an estimated time on when they're going to have it back up they just told us that if they will cancel the flight they'll let us know over the intercom and they'll tell us where to get our baggage uh at this time not many updates have been given to us so so far you have no idea whether your flight's going to be cancelled or whether is going to be rescheduled or anything to that extent no they haven't been clear at all really they I think just just about everyone is as confused as each other right now if I may ask you John what airline were you flying if there's been any communication from them or from uh the FAA from the airport authorities there um no there's been no communication from the airport authorities but from the uh the airline themselves we were flying United uh they have been sending us updates via the app and via the crew members uh they provided us with an update letting us know that they don't know when they're going to be able to take off and that's when they had us de planed I I can see that you've turned your camera around for us and thank you so much for that you're showing us what those screens really are uh going on to say that really shows that uh you know it's Microsoft all across that seem to have an impact even computers don't seem seem to be working there no it's multiple computers multiple screens uh even the desk agents are saying that their monitors behind their desks are also showing the same screens for most of them uh it seems like it's it's pretty much Hit or Miss whether a computer got hit or not so but so there's been no update right so all of that is still uh is still being decided in terms of authorities have you seen reinforcements sort of being brought into the airport perhaps looking into what exactly has happened or is it just passengers and crew around no it's just passengers and crew uh it doesn't seem like there's been any increased uh Authority members around or anything nothing's out of hand or hectic here it just seems like people are a little upset that their flights are being delayed and that they have to get off the plane if they were already on there so I could understand it what we're given to understand San that you've been stuck there for a while you are traveling to India if I'm not mistaken how long has it been since you've been at the airport uh I came here at the airport around 9:30 a.m. in the morning and and uh we were just uh waiting in the queue for like 2 hours and they told us it's because of the outage that they cannot let us like the systems were down we could not check in and there were there was a huge Queue at the airport but uh fortunately now like after 2 and a half hours they are letting us go now so hopefully I can catch my flight but we my flight is already delayed by 2 hours now so the systems are back on track is that what you're saying or have they manually checked you in and given you a manual boarding pass they already doing the manual checkin right now it's not the systems are still like it's not working now okay so the systems are still down uh there are there must be many other passengers like you sine that are that have been stranded for hours together at the airport there a huge uh que at the airport but because I came in early at the airport so I could uh you know get the early check in here but there are still like passenger which are still stuck at the airport so many if I could just make a request if you could uh turn your camera or your phone camera around and just show us what the scenes really look like at the Dubai airport we would just want to get a sense of how many people are actually stranded at the airport uh without any answers has uh the airline uh or anybody from the airport Authority giving you any information uh no we don't have any information right now we already told that there's a global system outage so because of that the servers are down and uh as you can see like people are still you know just just having like sitting down here and I've already checked in so the main queue is outside at the like the check encounter but here you can see like lot of people they have already missed some of the people have missed the flight is in fact plaguing the entire globe and this is one that's spanning across sectors from Aviation to banking even broadcasting all of the entire world has been brought to a screeching Hall that is in fact how everybody woke up to on Friday morning but having said that as far as India is concerned there's already been a cancellation of flights in Mumbai New Delhi even Hyderabad and that is why in fact the it Minister Ashwini vnav has also gone on record to say that uh the it uh Ministry is very much in touch with Microsoft and its associates and that they are trying to rectify the entire problem they're also trying to get to know what has caused this entire Global outage but remember it's not just India but much of Europe even the United States and all of Asia which is bearing the uh the brunt of this that also includes the London Stock Exchange on that note let's also bring you a report in terms of what has really led to this Microsoft Windows outage and what are the other services also of Microsoft that are bearing the brunt of this entire outage we will be deep diving into this but first up let's bring you report the Microsoft outage has caused massive effects across airports in India and Hyderabad there's no such exception in fact behind me on this white board are the list of flights that have been cancelled 23 in total and these are the flights that were going to major cities like Bangalore indor tirupati jaur vishakapatnam and coochin as well what is also important to point out that while the airport authorities have tried their best to ensure those who have their flights here are guided through a smooth check-in process even though manual boarding passes are being ured and given to them there are also particular cases that have come to light where passengers who are set to fly on these one of these flights have not been given any prior information I'm being joined by a group of working professionals who were on their way to Amad uh if that's not wrong if that if I'm right uh uh tell me were you given any prior information what kind of troubles did you face uh no we haven't uh got any prior information uh I was supposed to board the 550 flight to aabad and uh I didn't get any information till now and there was no prior information on the flight being cancelled and I came here and now I realize that the flight flight is canceled and uh this is important for me because I I was supposed to report uh to my head office tomorrow and now I don't know what I'm going to do because I don't have Anice option to go to the place in time what is the outside sense that you're getting at this moment about this uh outage no what I'm getting uh is uh really from the same sources that you are getting and people like you are putting out uh I'm getting it from the public domain that this is certainly something that is very unprecedented that is global and that is impacting businesses big and small uh across a spectrum because Microsoft and Microsoft applications is now used by from a school student to all the way to a large Enterprise and a large Airline and a large corporation so that entire spectrum of people Enterprises uh organizations that use Microsoft have all been impacted now what has caused it uh like I was explaining to somebody it uh usually when you hear of an unprecedented outage and this is certainly unprecedented I've never seen something like this in my life in the last 30 years that I've been in Tech your assessment uh should uh uh Indians be worried at this moment or we should we wait for No my my advice and I say this as an individual I'm not as as a politician or a public servant is not to panic panic will do us no good uh there's no point getting angry or uh you know getting steamed up about this this is it is what it is has happened it is a complex underlying application that has suffered some sort of a uh technical outage what is the cause for the outage they know best they are a very very good company this is not a small company this is not a fly by night company this is a company of global repute Ministry of civil aviation aines compc Ministry of civil aviation monitoring all right so the big talk right now is that all the Microsoft uh systems are currently experiencing the blue screen of death error many are wondering what is that that is causing all the systems to in fact uh cause a shutdown and reboot some have not even in fact been rebooting at all uh but my colleague avantika Singh breaks down for you what is this Microsoft Global outage that the world is Curr ly experiencing bringing all those sectors to a screeching halt listen in so let's just tell you what exactly has happened important Services across the Globe coming to a grinding halt major airlines Banks media Outlets coming to a sudden halt because of uh this outage that has caused Panic worldwide the outage has adversely affected operations across every important sector what exactly happened well millions of Windows users across the globe are experiencing the blue screen of death bsod error which is causing systems to suddenly shut down or restart Microsoft in fact in a message has said that the error is being caused due to a recent crowd strike update which is a bug that has impacted several companies Banks government offices across the globe so what is blue screen of death blue screen of death errors also known as black screen errors or seop code errors can occur when a critical issue forces Windows to unexpectedly shut shut down or restart in fact you may just encounter a message stating Windows has been shut down to prevent damage to your computer or a similar notification these errors can stem from Hardware or software problems Microsoft is investigating all of these issues with its cloud services in central us region which has disrupted Services worldwide in fact in India several Airlines like Indigo aasa spice jet they all announced that some of their online services will be temporarily unavailable in Mumbai and Delhi airports in fact most of the airlines have taken to X to share the update with Flyers major US carriers including American Airlines Delta Airlines and United Airlines issued ground stops on Friday morning citing communication issues news outlets in Australia in fact also reported that Airlines telecommunication providers most of the banks and media broadcasters were also disrupted as they lost access to computer systems in fact some banks in New Zealand said that they were completely offline as per the BBC UK Pharmacy Services were also disrupted social media users posted pictures showing how their screen stuck on the recovery page displaying the message it looks like window didn't load correctly now if you'd like to restart and try again choose restart my PC below that was the message that was coming across when users were trying to uh use their systems Microsoft in fact in a statement has said that it was taking mitigation actions after service issues were reported in fact in a post on X the company has said and I quote that ask services are still seeing continuous improvements while we continue to take mitigation actions now how to really fix Windows blue scatter uh screen error first of all try shutting down your PC remove the new hardware and attempt to restart if restarting does pose a difficulty you can initiate your PC in safe mode for detailed steps one can refer to the instructions on starting your PC in a safe mode in Windows utilize the blue screen troubleshooter that is available in the get help app open the get help app in Windows and then type troubleshoot bsod error which is the blue screen of death error in the search bar of the get help app and then follow the step-by-step instructions provided in the get help app all right but when we talk about the global outage uh the Maximum Impact in fact has been borne by the aviation sector because remember Airlines across the globe whether it is the United States Asia in India itself and also looking at North America we've seen how um International to domestic flights have come to a grinding halt Hyderabad New Delhi and Mumbai had seen cancellation of flights and the latest we are learning is that the coachin international airport has also cancelled flights we are learning in fact that eight flights have been cancelled at the coochin International Airport they were initially delayed and soon after they have been cancelled so COI again joins the list of of all those airports uh after we told you that Hyderabad New Delhi and Mumbai airports were the ones to have cancelled domestic and international flights now kach is also one of those airports is what we are learning on that note let's also play you all those reactions that have been coming in of the passengers remember there's been a beine at various international airports not just in India but Europe the United States um in fact far east as well we are learning all the way to Australia where passengers have been completely stranded let's also get you of what the Situation's like on Ground Zero what exactly has happened for how long have you been at the airport um so far we've been in the airport for about two hours since they started telling us about the it outage um they grounded the flights initially and were holding us at the gate um but at this point they've had us deplane off of the plane and we are now waiting inside of the uh airport at LAX um they do not have an estimated time on when they're going to have it back up they just told us that if they will cancel the flight they'll let us know over the intercom and they'll tell us where to get our baggage uh at this time not many updates have been given to us so so far you have no idea whether your flight's going to be cancelled or whether it's going to be rescheduled or anything to that extent no they haven't been clear at all really they I think just just about everyone is as confused as each other right now if I may ask you John what airline were you flying if there's been any communication from them or from uh the FAA from the airport authorities there um no there's been no communication from the airport authorities but from the uh the airline themselves we were flying United uh they have been sending us updates via the app and via the crew members uh they provided us with an update letting us know that they don't know when they're going to be able to take off and that's when they had us deed I I can see that you've turned your camera around for us and thank you so much for that you're showing us what those screens really are uh going on to say that really shows that uh you know it's Microsoft all across that seem to have an impact even computers don't seem seem to be working there no it's multiple computers multiple screens uh even the desk agents are saying their monitors behind their desks are also showing the same screens for most of them it seems like it's it's pretty much Hit or Miss whether a computer got hit or not so but so there's been no update right so all of that is still uh is still being decided uh in terms of authorities have you seen reinforcements sort of being brought into the airport perhaps are looking into what exactly has happened or is it just passengers and crew around no it's just passengers crew uh it doesn't seem like there's been any increased uh Authority members around or anything nothing's out of hand or hectic here it just seems like people are a little upset that their flights are being delayed and that they have to get off the plane if they were already on there so I could understand it what we're given to understand San that you've been stuck there for a while you are traveling to India if I'm not mistaken how long has it been since you've been at the airport uh I here at the airport around 9:30 a.m. in the morning and uh we were just uh waiting in the queue for like 2 hours and they told us it's because of the outage that they cannot let us like the systems were down we could not check in and there were there was a huge Queue at the airport but uh fortunately now like after two and a half hours they are letting us go now so hopefully I can catch my flight but we my flight is already delayed by 2 hours now so the systems are back on track is that what you're saying or have they manually checked you in and given you a manual boarding pass they're already doing the manual check in right now it's not the systems are still like it's not working now okay so the systems are still down uh there are there must be many other passengers like you so mean that are that have been stranded for hours together at the airport there a huge uh Queue at the airport but because I came in early at the airport so I could uh you know get the early check in here but there are still like passengers which are still stuck at the airport so mean if I could just make a request if you could uh turn your camera or your phone camera around and just show us what the scenes really look like at the Dubai airport we would just want to get a sense of how many people are actually stranded at the airport without any answers has uh the airline uh or anybody from the airport Authority given you any information uh no we don't have any information right now we were already told that there's a global system out AG so because of that their servers are down and as you can see like people are still you know just just having like sitting down here and I've already checked in so the main queue is outside at the like the check en counter but here you can see like lot of people they have already missed some of the people have missed the flight is in fact plaguing the entire globe and this is one that's spanning across sectors from Aviation to banking even broadcasting all of the entire world has been brought to a screeching Hall that is in fact how everybody woke up to on Friday morning but having said that as far as India is concerned there's already been a cancellation of flights in Mumbai New Delhi even Hyderabad and that is why in fact the it Minister Ashwini vnav has also gone on record to say that uh the it uh Ministry is very much in touch with Microsoft and its associates and that they are trying to rectify the entire problem they're also trying to get to know what has caused this entire Global outage but remember it's not just India but much of Europe even the United States and all of Asia which is bearing the uh the brunt of this that also includes the London Stock Exchange on that note let's also bring you a report in terms of what has really led to this Microsoft Windows outage and what are the other services also of Microsoft that are bearing the brunt of this entire outage we will be deep diving into this but first up let's bring you a report the Microsoft outage has caused massive effects across airports in India and Hyderabad there's no such exception in fact behind me on this whiteboard are the list of flights that have been cancelled 23 in total and these are the flights that were going to major cities like Bangalore indor tirupati jaur uh vishakapatnam and coachin as well what is also important to point out that while the airport authorities have tried their best to ensure those who have their flights here are guided through a smooth check-in process even though manual boarding passes are being ensured and given to them there are also particular cases that have come to light where passengers who are set to fly on these one of these flights have not been given any prior information I'm being joined by a group of working professionals who were on their way to Amad uh if that's not wrong if if I'm right uh tell me were you given any prior information what kind of troubles did you face uh no we haven't uh got any prior information uh I was supposed to board the 550 flight to aabad and uh I didn't get any information till now and there was no prior information on the flight being cancelled and I came here and now I realized that the flight flight is cancelled and uh this is important for me because I I was supposed to report uh to my head office tomorrow and now I don't know what I'm going to do because I don't have an option to go to the place in time what is the outside sense that you're getting at this moment about this uh outage what I'm getting uh is uh really from the same sources that you are getting and people like you are putting out uh I'm getting it from the public domain that this is certainly something that is very unprecedented that is global and that is impacting businesses big and small uh across a spectrum because Microsoft and Microsoft applications is now used by from a school student to all the way to a large Enterprise and a large aine on a large corporation so that entire spectrum of people Enterprises uh organizations that use Microsoft have all been impacted now what has caused it uh like I was explaining to somebody it uh usually when you hear of an unprecedented outage and this is certainly unprecedented I've never seen something like this in my life in the last 30 years that I've been in Tech your assessment uh should uh uh Indians be worried at this moment or we should we wait for No my my advice and I say this as an individual and not as as a politician or a public servant is not to panic panic will do us no good uh there's no point getting angry or uh you know getting steamed up about this this is it is what it is it has happened it is a complex underlying application that has suffered some sort of a uh technical outage what is the cause for the outage they know best they are a very very good company this is not a small company this is not a fly by night company this is a company of global repute microsof OPC Ministry of civil aviation Ministry of civil avation all right so the big talk right now is that all the Microsoft uh systems are currently experiencing the blue screen of death error many are wondering what is that that is causing all the systems to in fact uh cause a shutdown and reboot some have not even in fact been rebooting at all uh but my colleague aanka Singh breaks down for you what is this Microsoft Global outage that the world is currently experiencing bringing all those sectors to a screeching halt listen in so let's just tell you what exactly has happened important Services across the Globe coming to a grinding halt major airlines Banks media Outlets coming to a sudden halt because of uh this outage that has caused Panic worldwide the outage has adversely affected operations across every important sector what exactly happened well millions of Windows users across the globe are experiencing the blue screen of death bsod error which is causing systems to suddenly shut down or restart Microsoft in fact in a message has said that the error is being caused due to a recent crowd strike update which is a bug that has impacted several companies Banks government offices across the globe so what is blue screen of death blue screen of death errors also known as black screen errors or seop code errors can occur when a critical issue forces Windows to unexpectedly shut down or restart in fact you may just encounter a message stating Windows has been shut down to prevent damage to your computer or a similar notification these errors can stem from Hardware or software problems Microsoft is investigating all of these issues with its cloud services in central us region which has disrupted Services worldwide in fact in India several Airlines like Indigo aasa SpiceJet they all announced that some of their online services will be temporarily unavailable in Mumbai and Delhi airports in fact most of the airlines have taken to X to share the update with Flyers major US carriers including American Airlines Delta Airlines and United Airlines issued ground stops on Friday morning citing communication issues news outlets in Australia in fact also reported that Airlines telecommunication providers most of the banks and media broadcasters were also disrupted as they lost access to computer systems in fact some banks in New Zealand said that they were completely offline as per the BBC UK Pharmacy Services were also disrupted social media users posted pictures showing how their screen stuck on the recovery page displaying the message it looks like window didn't load correctly now if you'd like to restart and try again choose restart my PC below that was the message that was coming across when users were trying to uh use their systems Microsoft in fact in a statement has said that it was taking medication actions after service issues were reported in fact in a post on X the company has said and I quote that our services are still seeing continuous improvements while we continue to take mitigation actions now how to really fix Windows Blue SC uh screen error first of all try shutting down your PC remove the new hardware and attempt to restart if restarting does pose a difficulty you can initiate your PC in safe mode for detailed steps one can refer to the instructions on starting your PC in a safe mode in Windows utilize the blue screen troubleshooter that is available in the get help app open the get help app in Windows and then type troubleshoot bsod error which is the blue screen of death error in the search bar of the get help app and then follow the step-by-step instructions provided in the geel app all right but when we talk about the global outage uh the Maximum Impact in fact has been born by the aviation sector because remember Airlines across the globe whether it is the United States Asia in India itself and also looking at North America we've seen how um International to domestic flights have come to a grinding halt Hyderabad New Delhi and Mumbai had seen cancellation of flights and the latest we learning is that the coachin international airport has also cancelled flights we're learning in fact that eight flights have been cancelled at the coachin International Airport they were initially delayed and soon after they have been cancelled so coochi again joins the list of all those airports uh after we told you that Hyderabad New Delhi and Mumbai uh airports were the ones to have cancelled domestic and international flights now Kachi is also one of those airports is what we are learning on that note let's also play you all those reactions that have been coming in of the passengers remember there's been a beine at various international airports not just in India but Europe the United States um in fact far east as well we are learning all the way to Australia where passengers have been completely stranded let's also get you of what the situations like on round zero what exactly has happened for how long have you been at the airport um so far we've been in the airport for about two hours since they started telling us about the it outage um they grounded the flight initially and we're holding us at the gate um but at this point they've had us D Plane off of the plane and we are now waiting inside of the uh airport at LAX um they do not have an estimated time on when they're going to have it back up they just told us that if they will cancel the flight they'll let us know over the intercom and they'll tell us where to get our baggage uh at this time not many updates have been given to us so so far you have no idea whether your flight's going to be cancelled or whether is going to be rescheduled or anything to that extent no they haven't been clear at all really they I think just just about everyone is as confused as each other right now uh if I may ask you John what airline were you flying if there's been any communication from them or from uh the FAA from the airport authorities there um no there's been no communication from the airport authorities but from the uh the airline themselves we were flying United uh they have been sending us updates via the app and via the crew members uh they provided us with an update letting us know that they don't know when they're going to be able to take off and that's when they had us de planed I I can see that you've turned your camera around for us and thank you so much for that you're showing us what those screens really are uh going on to say that really shows that uh you know it's Microsoft all across that seem to have an impact even computers don't seem seem to be working there no it's multiple computers multiple screen uh even the desk agents are saying that their monitors behind their desks are also showing the same screens for most of them uh it seems like it's it's pretty much Hit or Miss whether a computer got hit or not so but so there's been no update right so all of that is still uh is still being decided uh in terms of authorities have you seen reinforcements sort of being brought into the airport perhaps looking into what exactly has happened or is it just passers and crew around no it's just passengers and crew uh it doesn't seem like there's been any increased uh Authority members around or anything nothing's out of hand or hectic here it just seems like people are a little upset that their flights are being delayed and that they have to get off the plane if they were already on there so I could understand it what we're given to understand so mean that you've been stuck there for a while you are traveling to India if I'm not mistaken how long has it been since you've been at the airport uh I came here at the airport around 9:30 a.m. in the morning and uh we were just uh waiting in the queue for like two hours and they told us it's because of the outage that they cannot let us like the systems were down we could not check in and there were like there was a huge Queue at the airport but uh fortunately now like after two and a half hours they are letting us go now so hopefully I can catch my flight but we my flight is already delayed by 2 hours now so the systems are back on track is that what you're saying or have they manually checked you in and given you a manual boarding pass they already doing the manual checkin right now it's not the systems are still like it's not working now okay so the systems are still down there are there must be many other passengers like you sine that are that have been stranded for hours together at the airport there a huge uh Vi at the airport but because I came in early at the airport so I could uh you know get the early check in here but there are still like passenger which are still stuck at the airport soan if I could just make a request if you could uh turn your camera or your phone camera around and just show us what the scenes really look like at the Dubai airport we would just want to get a sense of how many people are actually stranded at the airport uh without any answers has uh the airline uh or anybody from the airport Authority giving you any information uh no we don't have any information right now were only told that there's a global system outage so because of that the servers are down and uh as you can see like people are still you know just just having like sitting down here and I've already checked in so the main que is outside at the like the checkin counter but here you can see like lot of people they have already missed some of the people have missed the flight is in fact plaguing the entire globe and this is one that's spanning across sectors from AV to banking even broadcasting all of the entire world has been brought to a screeching Hall that is in fact how everybody woke up to on Friday morning but having said that as far as India is concerned there's already been a cancellation of flights in Mumbai New Delhi even Hyderabad and that is why in fact the it Minister Ashwini vnav has also gone on record to say that uh the it uh Ministry is very much in touch with Microsoft and its associates and that they are trying to rectify the entire problem they're also trying to get to know what has caused this entire Global outage but remember it's not just India but much of Europe even the United States and all of Asia which is bearing the uh the brunt of this that also includes the London Stock Exchange on that note let's also bring you a report in terms of what has really led to this Microsoft Windows outage and what are the other services also on of Microsoft that are bearing the brunt of this entire outage we will be deep diving into this but first up let's bring you a report the Microsoft outage has caused massive effects across airports in India and Hyderabad there's no such exception in fact behind me on this white board are the list of flights that have been cancelled 23 in total and these are the flights that were going to major cities like Bangalore indor tirupati jaur vishakapatnam and coochin as well what is also important to point out that while the airport authorities have tried their best to ensure those who have their flights here are guided through a smooth check-in process even though manual boarding passes are being ensured and given to them there are also particular cases that have come to light where passengers who are set to fly on these one of these flights have not been given any prior information I'm being joined by a group of working professionals who were on their way to aabad uh if that's not wrong if that if I'm right uh tell me were you given any prior information what kind of troubles did you face uh no we haven't uh got any prior information uh I was supposed to vot the 550 flight to aabad and uh I didn't get any information till now and there was no prior information on the flight being cancelled and I came here and now I realize that the flight flight is cancelled and uh this is important for me because I I was supposed to report uh to my head office tomorrow and now I don't know what I'm going to do because I don't have an option to go to the place in time what is the outside sense that you're getting at this moment about this uh outage what I'm getting uh is uh really from the same sources that you are getting and people like you are putting out uh I'm getting it from the public domain that this is certainly something that is very unprecedented that is global and that is impacting businesses big and small uh across a spectrum because Microsoft and Microsoft applications is now used by from a school student to all the way to a large Enterprise and a large Airline and a large corporation so that entire spectrum of people Enterprises uh organizations that use Microsoft have all been impacted now what has caused it uh like I was explaining to somebody it uh usually when you hear of an unprecedented outage and this is certainly unprecedented I've never seen something like this in my life in the last 30 years that I've been in Tech your assessment uh should uh uh Indians be worried at this moment or we should we wait for No my my advice and I say this as an individual I'm not as in as a politician or a public servant is not to panic panic will do us no good uh there's no Point getting angry or uh you know getting steamed up about this this is it is what it is it has happened it is a complex underlying application that has suffered some sort of a uh technical outage what is the cause for the outage they know best they are a very very good company this is not a small company this is not a fly by night company this is a company of global repute Microsoft services operations DCA Ministry of civil avation all right so the big talk right now is that all the Microsoft uh systems are currently experiencing the blue screen of death error many are wondering what is that that is causing all the systems to in fact uh cause a shutdown and reboot some have not even in fact been rebooting at all uh but my colleague avantika Singh breaks down for you what is this Microsoft Global outage that the world is currently experiencing bringing all those sectors to a screeching halt listen in so let's just tell you what exactly has happened important Services across the Globe coming to a grinding halt major airlines Banks media Outlets coming to a sudden halt because of uh this outage that has caused Panic worldwide the outage has adversely affected oper ations across every important sector what exactly happened well millions of Windows users across the globe are experiencing the blue screen of death bsod error which is causing systems to suddenly shut down or restart Microsoft in fact in a message has said that the error is being caused due to a recent crowd strike update which is a bug that has impacted several companies Banks government offices across the globe so what is blue screen of death blue screen of death errors also known as black screen error errors or seop code errors can occur when a critical issue forces Windows to unexpectedly shut down or restart in fact you may just encounter a message stating Windows has been shut down to prevent damage to your computer or a similar notification these errors can stem from Hardware or software problems Microsoft is investigating all of these issues with its cloud services in central us region which has disrupted Services worldwide in fact in India several Airlines like Indigo aasa spice they all announced that some of their online services will be temporarily unavailable in Mumbai and Delhi airports in fact most of the airlines have taken to X to share the update with Flyers major US carriers including American Airlines Delta Airlines and United Airlines issued ground stops on Friday morning citing communication issues news outlets in Australia in fact also reported that Airlines telecommunication providers most of the banks and media broadcasters were also disrupted as they lost access to Compu computer systems in fact some banks in New Zealand said that they were completely offline as per the BBC UK Pharmacy Services were also disrupted social media users posted pictures showing how their screen stuck on the recovery page displaying the message it looks like window didn't load correctly now if you'd like to restart and try again choose restart my PC below that was the message that was coming across when users were trying to uh use their systems Microsoft in fact in a statement has said that it was taking mitigation actions after service issues were reported in fact in a post on X the company has said and I quote that our services are still seeing continuous improvements while we continue to take mitigation actions now how to really fix Windows blue scar screen error first of all try shutting down your PC remove the new hardware and attempt to restart if restarting does pose a difficulty you can initiate your PC in safe mode for detailed steps one can refer to the instructions on starting your PC in a safe mode in Windows utilize the blue screen troubleshooter that is available in the get help app open the get help app in Windows and then type troubleshoot bsod error which is the blue screen of death error in the search bar of the get help app and then follow the step-by-step instructions provided in the get help app all right but when we talk about the global outage uh the Maximum Impact in fact has been borne by the aviation sector because remember Airlines across the globe whether it is the United States Asia in India itself and also looking at North America we've seen how um International to domestic flights have come to a grinding halt Hyderabad New Delhi and Mumbai had seen cancellation of flights and the latest we're learning is that the coachin international airport has also cancelled flights we're learning in fact that eight flights have been cancelled at the coachin International Airport they were initially delayed and soon after they have been cancelled so COI again joins the list of all those airports uh after we told you that Hyderabad New Delhi and Mumbai uh airports were the ones to have cancelled domestic and international flights now coach is also one of those airports is what we are learning on that note let's also play you all those reactions that have been coming in of the passengers remember there's been a be line at various international airports not just in India but Europe the United States um in fact far east as well we are learning all the way to Australia where passengers have been completely stranded let's also get you of what the Situation's like on round zero what exactly has happened for how long have you been at the airport um so far we've been in the airport for about two hours since they started telling us about the it outage um they've grounded the flights initially and were holding us at the gate um but at this point they've had us deplane off of the plane and we are now waiting inside of the uh airport at LAX um they do not have an estimated time on when they're going to have it back up they just told us that if they will cancel the flight they'll let us know over the intercom and they'll tell us where to get our baggage uh at this time not many updates have been given to us so so far far you have no idea whether your flight's going to be cancelled or whether it's going to be rescheduled or anything to that extent no they haven't been clear at all really I think just just about everyone is as confused as each other right now if I may ask you John what airline were you flying if there's been any communication from them or from uh the FAA from the airport authorities there um no there's been no communication from the airport authorities but from the uh the airline themselves we were flying United uh they have been sending us updates via the app and via the crew members uh they provided us with an update letting us know that they don't know when they're going to be able to take off and that's when they had us deep LED I I can see that you've turned your camera around for us and thank you so much for that you're showing us what those screens really are uh going on to say that really shows that uh you know it's Microsoft all across that seem to have an impact even computers don't seem seem to be working there no it's multiple computers multiple screens uh even the desk agents are saying that their monitors behind their desks are also showing the same screens for most of them uh it seems like it's it's pretty much Hit or Miss whether a computer got hit or not so but so there's been no update right so all of that is still uh is still being decided uh in terms of authorities have you seen reinforcements sort of being brought into the airport perhaps looking into what exactly has happened or is it just passengers and crew around no it's just passengers and crew uh it doesn't seem like there's been any increased uh Authority members around or anything nothing's out of hand or hectic here it just seems like people are a little upset that their flights are being delayed and that they have to get off the plane if they were already on there so I could understand it what we're given to understand San that you've been stuck there for a while you were traveling to India if I'm not mistaken how long has it been since you've been at the airport uh I came here at the airport around 9:30 a.m. in the morning and uh we were just uh waiting in the queue for like two hours and they told us it's because of the outage that they cannot let us like the systems were down we could not check in and there were there was a huge Queue at the airport but uh fortunately now like after two and a half hours they are letting us go now so hopefully I can catch my flight but we already my flight is already delayed by 2 hours now so the systems are back on track is that what you're saying or have they manually checked you in and given you a manual boarding pass they already doing the manual checkin right now it's not the systems are still like it's not working now okay so the systems are still down uh there are there must be many other passengers like you uh sine that are that have been stranded for hours together at the airport there's a huge uh que at the airport but because I came in early at the airport so I could uh you know get the early check in here but there are still like passenger which are still stuck at the airport soan if I could just make a request if you could uh turn your camera or your phone camera around and just show us what the scenes really look like at the Dubai airport we would just want to get a sense of how many people are actually stranded at the airport without any answers has uh the airline uh or anybody from the airport Authority giving you any information uh no we don't have any information right now we were already told that there's a global system outage so because of that the servers are down and uh as you can see like people are still you know just just having like sitting down here and I've already checked in so the main queue is outside at the like the checkin counter but here you can see like lot of people they have already missed some of the people have missed the flight is in fact plaguing the entire globe and this is is one that's spanning across sectors from Aviation to banking even broadcasting all of the entire world has been brought to a screeching Hall that is in fact how everybody woke up to on Friday morning but having said that as far as India is concerned there's already been a cancellation of flights in Mumbai New Delhi even Hyderabad and that is why in fact the it Minister ashin vnav has also gone on record to say that uh the it uh Ministry is very much in touch with Microsoft and its associates and that they are trying to rectify the entire problem they're also trying to get to know what has caused this entire Global outage but remember it's not just India but much of Europe even the United States uh and all of Asia which is bearing the uh the brunt of this that also includes the London Stock Exchange on that note let's also bring you a report in terms of what has really led to this Microsoft Windows outage and what are the other services also of Microsoft that are bearing the brunt of this entire outage we will be deep diving into this but first up let's bring you a report the Microsoft outage has caused massive effects across airports in India and Hyderabad there's no such exception in fact behind me on this whiteboard are the list of flights that have been cancelled 23 in total and these are the flights that were going to major cities like Bangalore indor tirupati jaur uh vishakapatnam and coochin as well what is also important to point out that while the airport authorities have tried their best to ensure those who have their flights here are guided through a smooth check-in process even though manual boarding passes are being ensured and given to them there are also particular cases that have come to light where passengers who are set to fly on these one of these flights have no not been given any prior information I'm being joined by a group of working professionals who were on their way to aabad uh if that's not wrong if that if I'm right uh tell me were you given any prior information what kind of troubles did you face uh no we haven't uh got any prior information uh I was supposed to board the 550 flight to aabad and uh I didn't get any information till now and there was no prior information on the flight being cancelled and I came here and now I realize that the flight flight it is canceled and uh this is important for me because I I was supposed to report uh to my head office tomorrow and now I don't know what I'm going to do because I don't have an option to go to the place in time what is the outside sense that you're getting at this moment about this uh outage no what I'm getting uh is uh really from the same sources that you are getting and people like you are putting out I'm getting it from the public domain that this is certainly something that is very unprecedented that is global and that is impacting businesses big and small uh across a spectrum because Microsoft and Microsoft applications is now used by from a school student to all the way to a large Enterprise and a large Airline or a large corporation so that entire spectrum of people Enterprises uh organizations that use Microsoft have all been impacted now what has caused it uh like I was explaining to somebody it usually when you hear of an unprecedented outage and this is certainly unprecedented I've never seen something like this in my life in the last 30 years that I've been in Tech your assessment uh should uh uh Indians be worried at this moment or we should we wait for No my my advice and I say this as an individual I'm not as as a politician or a public servant is not to panic panic will do us no good uh there's no point getting angry or uh you know getting steamed up about this this is it is what it is it has happened it is a complex underlying application that has suffered some sort of a uh technical outage what is the cause for the outage they know best they are a very very good company this is not a small company this is not a fly by night company this is a company of global repute Microsoft DCA Ministry of civil aviation all right so the big talk right now is that all the Microsoft uh systems are currently experiencing the blue screen of death error many are wondering what is that that is causing all the systems to in fact uh cause a shutdown and reboot some have not even in fact been rebooting at all uh but my colleague avantika Singh breaks down for you what is this Microsoft Global outage that the world is currently experiencing bringing all those sectors to a screeching halt listen in so let's just tell you what exactly has happened important Services across the Globe coming to a grinding halt major airlines Banks media Outlets coming to a sudden halt because of uh this outage that has caused panic worldwide the outage has adversely affected operations across every important sector what exactly happened well millions of Windows users across the globe are experiencing the blue screen of death bsod error which is causing systems to suddenly shut down or restart Microsoft in fact in a message has said that the error is being caused due to a recent crowd strike update which is a bug that has impacted several companies Banks government offices across the globe so what is blue screen of death blue BL screen of death errors also known as black screen errors or seop code errors can occur when a critical issue forces Windows to unexpectedly shut down or restart in fact you may just encounter a message stating Windows has been shut down to prevent damage to your computer or a similar notification these errors can stem from Hardware or software problems Microsoft is investigating all of these issues with its cloud services in central us region which has disrupted Services worldwide in in fact in India several Airlines like Indigo aasa spice jet they all announced that some of their online services will be temporarily unavailable in Mumbai and Delhi airports in fact most of the airlines have taken to X to share the update with Flyers major US carriers including American Airlines Delta Airlines and United Airlines issued ground stops on Friday morning citing communication issues news outlets in Australia in fact also reported that Airlines telecommunication providers most of the banks and media broadcasters were also disrupted as they lost access to computer systems in fact some banks in New Zealand said that they were completely offline as per the BBC UK Pharmacy Services were also disrupted social media users posted pictures showing how their screen stuck on the recovery page displaying the message it looks like window didn't load correctly now if you'd like to restart and try again choose restart my PC below that was the message that was coming across when users were trying to uh use their systems Microsoft in fact in the statement has said that it was taking mitigation actions after service issues were reported in fact in a post on X the company has said and I quote that our services are still seeing continuous improvements while we continue to take mitigation actions now how to really fix Windows Blue SC uh screen error first of all try shutting down your PC remove the new hardware and attempt to restart if restarting does POS a difficulty you can initiate your PC in safe mode for detailed steps one can refer to the instructions on starting your PC in a safe mode in Windows utilize the blue screen troubleshooter that is available in the get help app open the get help app in Windows and then type troubleshoot bsod error which is the blue screen of death error in the search bar of the gel app and then follow the step-by-step instructions provided in the get help app all right but when we talk about the global outage uh the Maximum Impact in fact has been being born by the aviation sector because remember Airlines across the globe whether it is the United States Asia in India itself and also looking at North America we've seen how um International to domestic flights have come to a grinding halt Hyderabad New Delhi and Mumbai had seen cancellation of flights and the latest we're learning is that the coachin international airport has also cancelled flights we are learning in fact that eight flights have been cancelled at the coachin international airport they were initially delayed and soon after they have been cancelled so coochi again joins the list of all those airports uh after we told you that Hyderabad New Delhi and Mumbai uh airports were the ones to have cancelled domestic and international flights now coach is also one of those airports is what we are learning on that note let's also play you all those reactions that have been coming in of the passengers remember there's been a be line at various international airports not just in India but Europe the United States um in fact far east as well we are learning all the way to Australia where passengers have been completely stranded let's also get you of what the Situation's like on Ground Zero what exactly has happened for how long have you been at the airport um so far we've been in the airport for about two hours since they started telling us about the it outage um they grounded the flights initially and were holding us at the gate um but at this point they've had us deplan off of the plane and we are now waiting inside of the uh airport at LAX um they do not have an estimated time on when they're going to have it back up they just told us that if they will cancel the flight they'll let us know over the intercom and they'll tell us where to get our baggage uh at this time not many updates have been given to us so so far you have no idea whether your flight's going to be cancelled or whether it's going to be rescheduled or anything to that extent no they haven't been clear at all really they I think just just about everyone is as confused as each other right now if I may ask you John what airline were you flying if there's been any communication from them or from uh the FAA from the airport authorities there um no there's been no communication from the airport authorities but from the uh the airline themselves we were flying United uh they have been sending us updates via the app and via the crew members uh they provided us with an update letting us know that they don't know when they're going to be able to take off and that's when they had us deep LED I I can see that you've turned your camera around for us and thank you so much for that you're showing us what those screens really are uh going on to say that really shows that uh you know it's Microsoft all across that seem to have an impact even computers don't seem to seem to be working there no it's multiple computers multiple screens uh even the desk agents are saying that their monitors behind their desks are also showing the same screens for most of them uh it seems like it's it's pretty much Hit or Miss whether a computer got hit or not so but so there's been no update right so all of that is still uh is still being decided in terms of authorities have you you seen reinforcements sort of being brought into the airport perhaps looking into what exactly has happened or is it just passengers and crew around no it's just passengers and crew uh it doesn't seem like there's been any increased uh Authority members around or anything nothing's out of hand or hectic here it just seems like people are a little upset that their flights are being delayed and that they have to get off the plane if they were already on there so I could understand it what we're given to understand samine that you've been stuck there for a while you are traveling to India if I'm not mistaken how long has it been since you've been at the airport uh I came here at the airport around 9:30 a.m. in the morning and uh we were uh just uh waiting in the queue for like 2 hours and they told us it's because of the outage that they cannot let us like the systems were down we could not check in and they were there was a huge Queue at the airport but uh fortunately now like after 2 and a half hours they letting us go now so hopefully I can catch my flight but we my flight is already delayed by 2 hours now so the systems are back on track is that what you're saying or have they manually checked you in and given you a manual boarding pass they already uh doing the manual check in right now it's not the systems are still like it's not working now okay so the systems are still down there are there must be many other passengers like you samine that are that have been stranded for hours together at the airport there a huge uh few at the airport but because I came in early at the airport so I could uh you know get the early check in here but there are still like passenger which are still stuck at the airport soan if I could just make a request if you could uh turn your camera or your phone camera around and just show us what the scenes really look like at the Dubai airport we would just want to get a sense of how many people are actually stranded at the airport without any answers has uh the airline uh or anybody from the air Authority giving you any information uh no we don't have any information right now we were already told that there's a global system outage so because of that the servers are down and uh as you can see like people are still you know just just having like sitting down here and I've already checked in so the main queue is outside at the like the check in counter but here you can see like lot of people they have already missed some of the people have missed the flight is in fact plaguing the entire globe and this is one that's spanning across sectors from Aviation to banking even broadcasting all of the entire world has been brought to a screeching Hall that is in fact how everybody woke up to on Friday morning but having said that as far as India is concerned there's already been a cancellation of flights in Mumbai New Delhi even Hyderabad and that is why in fact the it Minister Ashani vnav has also gone on record to say that uh the it uh Ministry is very much in touch with Microsoft and its associates and that they are trying to rectify the entire problem they're also trying to get to know what has caused this entire Global outage but remember it's not just India but much of Europe even the United States and all of Asia which is bearing the uh the brunt of this that also includes the London Stock Exchange on that note let's also bring you a report in terms of what has really led to this Microsoft Windows outage and what are the other services also of Microsoft that are bearing the brunt of this entire outage we will be deep diving into this but first up let's bring you a report the Microsoft outage has caused massive effects across airports in India and Hyderabad there's no such exception in fact behind me on this white board are the list of flights that have been canceled 23 in total and these are the flights that were going to major cities like Bangalore indor tirupati jaur vishakapatnam and coochin as well what is also important to point out that while the airport authorities have tried their best to ensure those who have their flights here are guided through a smooth check-in process even though manual boarding passes are being ensured and given to them there are also particular cases that have come to light where passengers who are set to fly by on these one of these flights have not been given any prior information I'm being joined by a group of working professionals who were on their way to aabad uh if that's not wrong if that if I'm right uh tell me were you given any prior information what kind of troubles did you face uh no we haven't uh got any prior information uh I was supposed to board the 550 flight to Amad and uh I didn't get any information till now and there was no prior information on the flight being cancelled and I came here and now I realize that the flight flight is cancelled and uh this is important for me because I I was supposed to report uh to my head office tomorrow and now I don't know what I'm going to do because I don't have an option to go to the place in time what is the outside sense that you're getting at this moment about this uh outage no what I'm getting uh is uh really from the same sources that you are getting and people like you are putting out out I'm getting it from the public domain that this is certainly something that is very unprecedented that is global and that is impacting businesses big and small uh across a spectrum because Microsoft and Microsoft applications is now used by from a school student to all the way to a large Enterprise and a large Airline and a large corporation so that entire Spectrum of people Enterprises uh organizations that use Microsoft have all been impacted now what has caused it uh like I was explaining to somebody it uh usually when you hear of an unprecedented outage and this is certainly unprecedented I've never seen something like this in my life in the last 30 years that I've been in Tech your assessment uh should uh uh Indians be worried at this moment or we should we wait for No my my advice and I say this as an individual I'm not as in as a politician or a public servant is not to panic panic will do us no good uh there's no point getting angry or uh you know getting steamed up about this this is it is what it is it has happened it is a complex underlying application that has suffered some sort of a uh technical outage what is the cause for the outage they know best they are a very very good company this is not a small company this is not a fly by night company this is a company of global repute OPC Ministry of civil aviation of all right so the big talk right now is that all the Microsoft uh systems are currently experiencing the blue screen of death error many are wondering what is that that is causing all the systems to in fact uh cause a shutdown and reboot some have not even in fact been rebooting at all uh but my colleague avantika Singh breaks down for you what is this Microsoft Global outage that the world is currently experiencing bringing all those sectors to a screeching halt listen in so let's just tell you what exactly has happened important Services across the Globe coming to a grinding halt major airlines Banks media Outlets coming to a sudden halt because of uh this outage that has caused Panic worldwide the outage has adversely affected operations across every important sector what exactly happened well millions of Windows users across the globe are experiencing the blue screen of death bsod error which is causing systems to suddenly shut down or restart Microsoft in fact in a message has said that the error is being caused due to a recent crowd strike update which is a bug that has impacted several companies Banks government offices across the globe so what is blue screen of death blue screen of death errors also known as black screen errors or seop code errors can occur when a critical issue forces Windows to unexpectedly shut down or restart in fact you may just encounter a message stating Windows has been shut down to prevent damage to your computer or a similar notification these errors can stem from Hardware or software problems Microsoft is investigating all of these issues with its cloud services in central us Reg which has disrupted Services worldwide in fact in India several Airlines like Indigo aasa spice jet they all announced that some of their online services will be temporarily unavailable in Mumbai and Delhi airports in fact most of the airlines have taken to X to share the update with Flyers major US carriers including American Airlines Delta Airlines and United Airlines issued ground stops on Friday morning citing communication issues news outlets in Australia in fact also reported that Airlines telecommunication provider ERS most of the banks and media broadcasters were also disrupted as they lost access to computer systems in fact some banks and newand said that they were completely offline as per the BBC UK Pharmacy Services were also disrupted social media users posted picture showing how their screen stuck on the recovery page displaying the message it looks like window didn't load correctly now if you'd like to restart and try again choose restart my PC below that was the message that was coming across when users were trying to uh use their systems Microsoft in fact in a statement has said that it was taking mitigation actions after service issues were reported in fact in a post on X the company has said and I quote that our services are still seeing continuous improvements while we continue to take mitigation actions now how to really fix Windows Blue SC uh screen error first of all try shutting down your PC remove the new hardware and attempt to restart if restarting does pose a difficulty you can initiate your PC in safe mode for detailed steps one can refer to the instructions on starting your PC in a safe mode in Windows utilize the blue screen troubleshooter that is available in the get help app open the get help app in Windows and then type troubleshoot bsod error which is the blue screen of death error in the search bar of the get help app and then follow the step-by-step instructions provided in the get help app all right but when we talk about the global outage uh the Maximum Impact in fact has been borne by the aviation sector because remember Airlines across the globe whether it is the United States Asia in India itself and also looking at North America we've seen how um International to domestic flights have come to a grinding halt Hyderabad New Delhi and Mumbai had seen cancellation of flights and the latest we are learning is that the coachin international airport has also cancelled flights we're learning in fact that eight flights have been cancelled at the coachin International Airport they were initially delayed and soon after they have been cancelled so coochi again joins the list of all those airports uh after we told you that Hyderabad New Delhi and Mumbai uh airports were the ones to have cancelled domestic and international flights now K is also one of those airports is what we are learning on that note let's also play you all those reactions that have been coming in of the passengers remember there's been a be line at various international airports not just in India but Europe the United States um in fact far east as well we are learning all the way to Australia where passengers have been completely stranded let's also get you uh of what the Situation's like on round zero what exactly has happened for how long have you been at the airport um so far we've been in the airport for about two hours since they started telling us about the it outage um they grounded the flights initially and were holding us at the gate um but at this point they've had us deplan off of the plane and we are now waiting inside of the uh airport at LAX um they do not have an estimated time on when they're going to have it back up they just told us that if they will cancel the flight they'll let us know over the intercom and they'll tell us where to get our baggage uh at this time not many updates have been given to us so so far you have no idea whether your flight's going to be cancelled or whether it's going to be rescheduled or anything to that extent no they haven't been clear at all really they I think just just about everyone is as confused as each other right now uh if I may ask you John what airline were you flying if there's been any communication from them or from uh the FAA from the airport authorities there um no there's been no communic from the airport authorities but from the uh the airline themselves we were flying United uh they have been sending us updates via the app and via the crew members uh they provided us with an update letting us know that they don't know when they're going to be able to take off and that's when they had us deep planed I I can see that you've turned your camera around for us and thank you so much for that you're showing us what those screens really are uh going on to say that really shows that uh you know it's Microsoft all across that seem to have an impact even computers don't seem seem to be working there no it's multiple computers multiple screens uh even the desk agents are saying that their monitors behind their desks are also showing the same screens for most of them uh it seems like it's it's pretty much Hit or Miss whether a computer got hit or not so but so there's been no update right so all of that is still uh is still being decided in terms of authorities have you seen reinforcements sort of being brought into the airport perhaps looking into what exactly has happened or is it just passengers and crew around no it's just passengers and crew uh it doesn't seem like there's been any increased uh Authority members around or anything nothing's out of hand or hectic here it just seems like people are a little upset that their flights are being delayed and that they have to get off the plane if they were already on there so I could understand it what we're given to understand San that you've been stuck there for a while you are traveling to India if I'm not mistaken how long has it been since you've been at the airport uh I came here at the airport around 9:30 a.m. in the morning and uh we were uh just uh waiting in the queue for like two hours and they told us it's because of the outage that they cannot let us like the systems were down we could not check in and there were there was a huge Queue at the airport but uh fortunately now like after two and a half hours they are letting us go now so hopefully I can catch my flight but we already my flight is already delayed by 2 hours now so the systems are back on track is that what you're saying or have they manually checked you in and given you a manual boarding pass they already doing the manual checkin right now it's not the systems are still like it's not working now okay so the systems are still down there are there must be many other passengers like you sine that are that have been stranded for hours together at the airport there a huge uh Hue at the airport but because I came in early at the airport so I could uh you know get the early check in here but there are still like passengers which are still stuck at the airport soan if I could just make a request if you could uh turn your camera or your phone camera around and just show us what the scenes really look like at the Dubai airport we would just want to get a sense of how many people are actually stranded at the airport without any answers has the airline or anybody from the airport Authority giving you any information uh no we don't have any information right now we were already told that there's a global system outage so because of that the servers are down and uh as you can see like people are still you know just just having like sitting down here and I've already checked in so the main queue is outside at the like the checkin counter but here you can see like lot of people they have already missed some of the people have missed the flight is in fact plaguing the entire globe and this is one that's spanning across sectors from Aviation to banking even broadcasting all of the entire world has been brought to a screeching Hall that is in fact how everybody woke up to on Friday morning but having said that as far as India is concerned there's already been a cancellation of flights in Mumbai New Delhi even Hyderabad and that is why in fact the it Minister Ashwin VN has also gone on record to say that uh the it uh Ministry is very much in touch with Microsoft and its associates and that they are trying to rectify the entire problem they're also trying to get to know what has caused this entire Global outage but remember it's not just India but much of Europe even the United States and all of Asia which is bearing the uh the brunt of this that also includes the London Stock Exchange on the that note let's also bring you a report in terms of what has really led to this Microsoft Windows outage and what are the other services also of Microsoft that are bearing the brunt of this entire outage we will be deep diving into this but first up let's bring you a report the Microsoft outage has caused massive effects across airports in India and Hyderabad there's no such exception in fact behind me on this white board are the list of flights that have been cancelled 23 in total and these are the flights that were going to major cities like Bangalore indor tirupati jaur vishakapatnam and coochin as well what is also important to point out that while the airport authorities have tried their best to ensure those who have their flights here are guided through a smooth check-in process even though manual boarding passes are being ensured and given to them there are also particular cases that have come to light where passengers who were set to fly on these one of these flights have not been given any prior information I'm being joined by a group of working professionals who were on their way to aabad uh if that's not wrong if that if I'm right uh tell me where you given any prior information what kind of troubles did you face uh no we haven't uh got any prior information uh I was supposed to bought the 550 flight to Amad and uh I didn't get any information till now and there there was no prior information on the flight being cancelled and I came here and now I realize that the flight flight is cancelled and uh this is important for me because I I was supposed to report uh to my head office tomorrow and now I don't know what I'm going to do because I don't have an option to go to the place in time what is the outside sense that you're getting at this moment about this uh outage no what I'm getting uh is uh really from the same sources that you are getting and people like you are putting out uh I'm getting it from the public domain that this is certainly something that is very unprecedented that is global and that is impacting businesses big and small uh across a spectrum because Microsoft and Microsoft applications is now used by from a school student to all the way to a large Enterprise and a large Airline and a large corporation so that entire spectrum of people Enterprises uh organizations that use Microsoft have all been impacted now what has caused it uh like I was explaining to somebody it uh usually when you hear of an unprecedented outage and this is certainly unprecedented I've never seen something like this in my life in the last 30 years that I've been in Tech your assessment uh should uh uh Indians be worried at this moment or we should we wait for my advice and I say this as an individual and not as as a politician or a public servant is not to panic panic will do us no good uh there's no point getting angry or uh you know getting steamed up about this this is it is what it is it has happened it is a complex underlying application that has suffered some sort of a uh technical outage what is the cause for the outage they know best they are a very very good company this is not a small company this is not a fly by night company this is a company of global repute Microsoft cloud services down Ministry of civil aviation all right so the big talk right now is that all the Microsoft uh systems are currently experiencing the blue screen of death error many are wondering what is that that is causing all the systems to in fact uh cause a shutdown and reboot some have not even in fact been rebooting at all uh but my colleague avantika Singh breaks down for you what is this Microsoft Global outage that the world is currently experiencing bringing all those sectors to a screeching halt listen in so let's just tell you what exactly has happened important Services across the Globe coming to a grinding halt major Banks media Outlets coming to a sudden halt because of uh this outage that has caused Panic worldwide the outage has adversely affected operations across every important sector what exactly happened well millions of Windows users across the globe are experiencing the blue screen of death bsod error which is causing systems to suddenly shut down or restart Microsoft in fact in a message has said that the error is being caused due to a recent crowd strike update which is a bug that has has impacted several companies Banks government offices across the globe so what is blue screen of death blue screen of death errors also known as black screen errors or seop code errors can occur when a critical issue forces Windows to unexpectedly shut down or restart in fact you may just encounter a message stating Windows has been shut down to prevent damage to your computer or a similar notification these errors can stem from Hardware or software problems Microsoft is investigating all of these issues with its cloud services in central us region which has disrupted Services worldwide in fact in India several Airlines like Indigo aasa spice jet they all announced that some of their online services will be temporarily unavailable in Mumbai and Delhi airports in fact most of the airlines have taken to X to share the update with Flyers major US carriers including American Airlines Delta Airlines and United Airlines issued ground stops on Friday morning citing communication issues news outlets in Australia and fact also reported that Airlines telecommunication providers most of the banks and media broadcasters were also disrupted as they lost access to computer systems in fact some banks in New Zealand said that they were completely offline as per the BBC UK Pharmacy Services were also disrupted social media users posted pictures showing how their screen stuck on the recovery page displaying the message it looks like window didn't load correctly now if you'd like to restart and try again choose restart my PC below that was the message that was coming coming across when users were trying to uh use their systems Microsoft in fact in a statement has said that it was taking mitigation actions after service issues were reported in fact in a post on X the company has said and I quote that our services are still seeing continuous improvements while we continue to take mitigation actions now how to really fix Windows Blue SC uh screen error first of all try shutting down your PC remove the new hardware and attempt to restart if restarting does posos a difficulty you can initiate your PC in safe mode for detailed steps one can refer to the instructions on starting your PC in a safe mode in Windows utilize the blue screen troubleshooter that is available in the gethelp app open the get help app in Windows and then type troubleshoot bsod error which is the blue screen of death error in the search bar of the get help app and then follow the step-by-step instructions provided in the get help app all right but when we talk about the global outage uh the Maximum Impact in fact has been borne by the aviation sector because remember Airlines across the globe whether it is the United States Asia in India itself and also looking at North America we've seen how um International to domestic flights have come to a grinding halt Hyderabad New Delhi and Mumbai had seen cancellation of flights and the latest we learning is that the coachin international airport has also cancelled flights we're learning in fact that eight flights have been cancelled at the coochin International Airport they were initially delayed and soon after they have been cancelled so coochi again joins the list of all those airports uh after we told you that Hyderabad New Delhi and Mumbai uh airports were the ones to have cancelled domestic and international flights now coach is also one of those airports is what we are learning on that note let's also play you all those reactions that have been coming in of the passengers remember there's been a be line at various international airports not just in India but Europe the United States um in fact far east as well we are learning all the way to Australia where passengers have been completely stranded let's also get you of what the Situation's like on round zero what exactly has happened for how long have you been at the airort um so far we've been in the airport for about two hours since they started telling us about the it outage um they've grounded the flights initially and were holding us at the gate um but at this point they've had us deplane off of the plane and we are now waiting inside of the uh airport at LAX um they do not have an estimated time on when they're going to have it back up they just told us that if they will cancel the the flight they'll let us know over the intercom and they'll tell us where to get our baggage uh at this time not many updates have been given to us so so far you have no idea whether your flight's going to be cancelled or whether it's going to be rescheduled or anything to that extent no they haven't been clear at all really they I think just just about everyone is as confused as each other right now if I may ask you John what Aline were you flying if there's been any communication from them or from uh the FAA from the airport authorities there um no there's been no communication from the airport authorities but from the uh the airline themselves we were flying United uh they have been sending us updates via the app and via the crew members uh they provided us with an update letting us know that they don't know when they're going to be able to take off and that's when they had us de planed I I can see that you've turned your camera around for us and thank you so much for that you're showing us what those screens really are uh going on to say that really shows that uh you know it's Microsoft all across that seem to have an impact even computers don't seem seem to be working there no it's multiple computers multiple screens uh even the desk agents are saying that their monitors behind their desks are also showing the same screens for most of them uh it seems like it's it's pretty much Hit or Miss whether a computer got hit or not so but there's been no right so all of that is still uh is still being decided in terms of authorities have you seen reinforcements sort of being brought into the airport perhaps looking into what exactly has happened or is it just passengers and crew around no it's just passengers and crew uh it doesn't seem like there's been any increased uh Authority members around or anything nothing's out of hand or hectic here it just seems like people are a little upset that their flights are being delayed and that they have to get off the plane if they were already on there so I could understand it what we're given to understand San that you've been stuck there for a while you are traveling to India if I'm not mistaken how long has it been since you've been at the airport uh I came here at the airport around 9:30 a.m. in the morning and uh we were just uh waiting in the queue for like 2 hours and they told us it's because of the outage that they cannot let us like the systems were down we could not check in and they were there was a huge Queue at the airport but uh fortunately now like after 2 and a half hours they are letting us go now so hopefully I can catch my flight but we my flight is already delayed by 2 hours now so the systems are back on track is that what you're saying or have they manually checked you in and given you a manual boarding pass they already doing the manual check in right now it's not the systems are still like it's not working now okay so the systems are still down there are there must be many other passengers like you sine that are that have been stranded for hours together at the airport there a huge uh que at the airport but because I came in early at the airport so I could uh you know get the early check in here but there are still like passenger which are still stuck at the airport San if I could just make a request if you could uh turn your camera or your phone camera around and just show us what the scenes really look like at the Dubai airport we would just want to get a sense of how many people are actually stranded at the airport uh without any answers has uh the airline uh or anybody from the airport Authority given you any information uh no we don't have any information right now we were already told that there's a global system outage so because of that the servers are down and uh as you can see like people are still you know just just having like sitting down here and I've already checked in so the main queue is outside at the like the check in counter but here you can see like lot of people they have already missed some of the people have missed the flight is in fact plaguing the entire globe and this is one that's spanning across sectors from Aviation to banking even broadcasting all of the entire world has been brought to a screeching Hall that is in fact how everybody woke up to on Friday morning but having said that as far as India is concerned there's already been a cancellation of flights in Mumbai New Delhi even Hyderabad and that is why in fact the it Minister ashin vnav has also gone on record to say that the it Ministry is very much in touch with Microsoft and its associates and that they are trying to rectify the entire problem they're also trying to get to know what has caused this entire Global outage but remember it's not just India but much of Europe even the United States and all of Asia which is bearing the uh the brunt of this that also includes the London Stock Exchange on that note let's also bring you a report in terms of what has really led to this Microsoft Windows outage and what are the other services also of Microsoft that are bearing the brunt of this entire outage we will be deep diving into this but first up let's bring you a report the Microsoft outage has caused massive effects across airports in India and Hyderabad there's no such exception in fact behind me on this whiteboard are the list of flights that have been cancelled 23 in total and these are the flights that were going to major cities like Bangalore indor tirupati jaur uh vishakapatnam and coochin as well what is also important to point out that while the airport authorities have tried their best to ensure those who have their flights here are guided through a smooth check-in process even though manual boarding passes are being Ed sh and given to them there are also particular cases that have come to light where passengers who are set to fly on these one of these flights have not been given any prior information I'm being joined by a group of working professionals who were on their way to Amad uh if that's not wrong if if I'm right uh tell me were you given any prior information what kind of troubles did you face uh no we haven't uh got any prior information uh I was supposed to board the 550 flight to Amad and uh I didn't get any information till now and there was no prior information on the flight being cancelled and I came here and now I realize that the flight flight is canceled and uh this is important for me because I I was supposed to report uh to my head office tomorrow and now I don't know what I'm going to do because I don't have an option to go to the place in time what is the outside sense that you're getting at this moment about this uh outage no what I'm getting uh is uh really from the same sources that you are getting and people like you are putting out I'm getting it from the public domain that this is certainly something that is very unprecedented that is global and that is impacting businesses big and small uh across a spectrum because Microsoft and Microsoft applications is now used by from a school student to all the way to a large Enterprise and a large Airline and a large corporation so that entire spectrum of people Enterprises uh organizations that use Microsoft have all been impacted now what has caused it uh like I was explaining to somebody it uh usually when you hear of an unprecedented outage and this is certainly unprecedented I've never seen something like this in my life in the last 30 years that I've been in Tech your assessment uh should uh uh Indians be worried at this moment or we should we wait for No my my advice and I say this as an individual I'm not as as a politician or a public servant is not to panic panic will do us no good uh there's no point getting angry or uh you know getting steamed up about this this is it is what it is it has happened it is a complex underlying application that has suffered some sort of a uh technical outage what is the cause for the outage they know best they are a very very good company this is not a small company this is not a fly by night company this is a company of global repute DCA Ministry of civil aviation monitoring all right so the big talk right now is that all the Microsoft uh systems are currently experiencing the blue screen of death error many are wondering what is that that is causing all the systems to in fact uh cause a shutdown and reboot some have not even in fact been rebooting at all uh but my colleague avantika Singh breaks down for you what is this Microsoft Global outage that the world is currently experiencing bringing all those sectors to a screeching halt listen in so let's just tell you what exactly has happened important Services across the Globe coming to a grinding halt major airlines Banks media Outlets coming to a sudden halt because of uh this outage that has caused Panic worldwide the outage has adversely affected operations across every important sector what exactly happened well millions of Windows users across the globe are experiencing the blue screen of death bsod error which is causing systems to suddenly shut down or restart Microsoft in fact in a message has said that the error is being caused due to a recent crowd strike update which is a bug that has impacted several companies Banks government offices across the globe so what is blue screen of death blue screen of death errors also known as black screen errors or seop code errors can occur when a critical issue forces Windows to unexpectedly shut down or restart in fact you may just encounter a message stating Windows has been shut down to prevent damage to your computer or a similar notification these errors can stem from Hardware or software problems Microsoft is investigating all of these issues with its cloud services in central us region which has disrupted Services worldwide in fact in India several Airlines like Indigo aasa spice jet they all announced that some of their online services will be temporarily unavailable in Mumbai and Delhi airports in fact most of the airlines have taken to X to share the update with Flyers major US carriers including American Airlines Delta Airlines and United Airlines issued ground stops on Friday morning in communication issues news outlets in Australia in fact also reported that Airlines telecommunication providers most of the banks and media broadcasters were also disrupted as they lost access to computer systems in fact some banks in New Zealand said that they were completely offline as per the BBC UK Pharmacy Services were also disrupted social media users posted pictures showing how their screen stuck on the recovery page displaying the message it looks like window didn't load correctly now if you'd like to restart and try again choose restart my PC below that was the message that was coming across when users were trying to uh use their systems Microsoft in fact in a statement has said that it was taking mitigation actions after service issues were reported in fact in a post on X the company has said and I quote that our services are still seeing continuous improvements while we continue to take mitigation actions now how do really fix Windows Blue SC screen error first of all try shutting down your PC remove the new hardware and attempt to restart if restarting does pose a difficulty you can initiate your PC in safe mode for detailed steps one can refer to the instructions on starting your PC in a safe mode in Windows utilize the blue screen troubleshooter that is available in the get help app open the get help app in Windows and then type troubleshoot bsod error which is the blue screen of death error in the search bar of the get help app and then follow the step-by-step instructions provided in the get help app all right but when we talk about the global outage uh the Maximum Impact in fact has been born by the aviation sector because remember Airlines across the globe whether it is the United States Asia in India itself and also looking at North America we've seen how um International to domestic flights have come to a grinding halt Hyderabad New Delhi and Mumbai had seen cancellation of flights and the latest we learning is that the coaching International Airport has also cancelled flights we're learning in fact that eight flights have been cancelled at the coachin International Airport they were initially delayed and soon after they have been cancelled so coachi again joins the list of all those airports uh after we told you that Hyderabad New Delhi and Mumbai uh airports were the ones to have cancelled domestic and international flights now Kachi is also one of those airports is what we are learning on that note let's also play you all those reactions that have been coming in of the passengers remember there's been a be line at various international airports not just in India but Europe the United States um in fact far east as well we are learning all the way to Australia where passengers have been completely stranded let's also get you of what the Situation's like on round zero what exactly has happened for how long have you been at the airport um so far we've been in the airport for about two hours since they started telling us about the it outage um they grounded the flights initially and we're holding us at the gate um but at this point they've had us deplane off of the plane and we are now waiting inside of the uh airport at LAX um they do not have an estimated time on when they're going to have it back up they just told us that if they will cancel the flight they'll let us know over the intercom and they'll tell us where to get our baggage uh at this time not many updates have been given to us so so far you have no idea whether your flight's going to be cancelled or whether it's going to be rescheduled or anything to that extent no they haven't been clear at all really they I think just just about everyone is as confused as each other right now if I may ask you John what airline were you flying if there's been any communication from them or from uh the FAA from the airport authorities there um no there's been no communication from the airport authorities but from the uh the airline themselves we were flying United uh they have been sending us updates via the app and via the crew members uh they provided us with an update letting us know that they don't know when they're going to be able to take off and that's when they had us de planed I I can see that you've turned your camera around for us and thank you so much for that you're showing us what those screens really are uh going on to say that really shows that uh you know it's Microsoft all across that seem to have an impact even computers don't seem seem to be working there no it's multiple computers multiple screens uh even the desk agents are saying that their monitors behind their desks are also showing the same screens for most of them uh it seems like it's it's pretty much Hit or Miss whether a computer got hit or not so but so there's been no update right so all of that is still uh is still being decided in terms of authorities have you seen reinforcements sort of being brought into the airport perhaps looking into what exactly has happened or is it just passengers and crew around no it's just passengers and crew uh it doesn't seem like there's been any increased uh Authority members around or anything nothing's out of hand or hectic here it just seems like people are a little upset that their flights are being delayed and that they have to get off the plane if they were already on there so I could understand it what we're given to understand sine that you've been stuck there for a while you are traveling to India if I'm not mistaken how long has it been since you've been at the airport uh I came here at the airport around 9:30 a.m. in the morning and uh we were uh just uh waiting in the queue for like 2 hours and they told us it's because of the outage that they cannot let us like their systems are down could not check in and there were there was a huge Queue at the airport but uh fortunately now like after 2 and a half hours they are letting us go now so hopefully I can catch my flight but we my flight is already delayed by 2 hours now so the systems are back on track is that what you're saying or have they manually checked you in and given you a manual boarding pass they already doing the manual checking right now it's not the systems are still like it's not working now okay so the systems are still down there are there must be many other passengers like you sine that are that have been stranded for hours together at the airport there a huge uh Queue at the airport but because I came in early at the airport so I could uh you know get the early check in here but there are still like passenger which are still stuck at the airport soan if I could just make a request if you could uh turn your camera or your phone camera around and just show us what the scenes really look like at the Dubai airport we would just want to get a sense of how many people are actually stranded at the airport without any answers has uh the airline or anybody from the airport Authority giving you any information uh no we don't have any information right now we were already told that there's a global system outage so because of that the servers are down and uh as you can see like people are still you know just just having like sitting down here and I've already checked in so the main queue is outside at the like the checkin counter but here you can see like lot of people they have already missed some of the people have missed the flight is in fact plaguing the entire globe and this is one that's spanning across sectors from Aviation to banking even broadcasting all of the entire world has been brought to a screeching Hall that is in fact how everybody woke up to on Friday morning but having said that as far as India is concerned there's already been a cancellation of flight in Mumbai New Delhi even Hyderabad and that is why in fact the it Minister Ashwini vnav has also gone on record to say that uh the it uh Ministry is very much in touch with Microsoft and its associates and that they are trying to rectify the entire problem they're also trying to get to know what has caused this entire Global outage but remember it's not just India but much of Europe even the United States and all of Asia which is bearing the uh the brunt of this that also includes the London Stock Exchange on that note let's also bring you a report in terms of what has really led to this Microsoft Windows outage and what are the other services also of Microsoft that are bearing the brunt of this entire outage we will be deep diving into this but first up let's bring you a report the Microsoft outage has caused massive effects across airports in India and Hyderabad there's no such exception in fact behind me on this white board are the list of flights that have been cancelled 23 in total and these are the flights that were going to major cities like Bangalore indor tirupati jaur uh vishakapatnam and coochin as well what is also important to point out that while the airport authorities have tried their best to ensure those who have their flights here are guided through a smooth check-in process even though manual boarding passes are being ured and given to them there are also particular cases that have come to light where passengers who are set to fly on these one of these flights have not been given any prior information I'm being joined by a group of working professionals who were on their way to Amad uh if that's not wrong if that if I'm right uh tell me were you given any prior information what kind of troubles did you face uh no we haven't uh got any prior information uh I was supposed to for the 550 flight to Amad and uh I didn't get any information till now and there was no prior information on the flight being cancelled and I came here and now I realize that the flight flight is canceled and uh this is important for me because I I was supposed to report uh to my head office tomorrow and now I don't know what I'm going to do because I don't have an option to go to the place in time what is the outside sense that you're getting at this moment about this uh outage no what I'm getting uh is uh really from the same sources that you are getting and people like you are putting out uh I'm getting it from the public domain that this is certainly something that is very unprecedented that is global and that is impacting businesses big and small uh across a spectrum because Microsoft and Microsoft applications is now used by from a school student to all the way to a large Enterprise and a large Airline and a large corporation so that entire spectrum of people Enterprises uh organizations that use Microsoft have all been impacted now what has caused it uh like I was explaining to somebody it uh usually when you hear of an unprecedented outage and this is certainly unprecedented I've never seen something like this in my life in the last 30 years that I've been in Tech your assessment uh should uh uh Indians be worried at this moment or we should we wait for No my my advice and I say this as an individual I'm not as as a politician or a public servant is not to panic panic will do us no good uh there's no point getting angry or uh you know getting steamed up about this this is it is what it is it has happened it is a complex underlying application that has suffered some sort of a uh technical outage what is the cause for the outage they know best they are a very very good company this is not a small company this is not a fly by night company this is a company of global repute OPC Ministry of civil aviation all right so the big talk right now is that all the Microsoft uh systems are currently experiencing the blue screen of death error many are wondering what is that that is causing all the systems to in fact uh cause a shutdown and reboot some have not even in fact been rebooting at all uh but my colleague avantika Singh breaks down for you what is this Microsoft Global outage that the world is currently experiencing bringing all those sectors to a screeching halt listen in so let's just tell you what exactly has happened important Services across the Globe coming to a grinding halt major airlines Banks media Outlets coming to a sudden halt because of uh this outage that has caused Panic worldwide the outage has adversely affected operations across every important sector what exactly happened well millions of Windows users across the globe are experiencing the blue screen of death bsod error which is causing systems to suddenly shut down or restart Microsoft in fact in message has said that the error is being caused due to a recent crowd strike update which is a bug that has impacted several companies Banks government offices across the globe so what is blue screen of death blue screen of death errors also known as black screen errors or seop code errors can occur when a critical issue forces Windows to unexpectedly shut down or restart in fact you may just encounter a message stating Windows has been shut down to prevent damage to your computer or a similar notification these errors can stem from Hardware or software problems Microsoft is investigating all of these issues with its cloud services in central us region which has disrupted Services worldwide in fact in India several Airlines like Indigo aasa spice jet they all announced that some of their online services will be temporarily unavailable in Mumbai and Delhi airports in fact most of the airlines have taken to X to share the update with Flyers major US carriers including American Airlines Delta Airlines and United airlin issued ground stops on Friday morning citing communication issues news outlets in Australia in fact also reported that Airlines telecommunication providers most of the banks and media broadcasters were also disrupted as they lost access to computer systems in fact some banks in New Zealand said that they were completely offline as per the BBC UK Pharmacy Services were also disrupted social media users posted pictures showing how their screen stuck on the recovery page displaying the message it looks like window didn't load correctly now if you'd like to restart and try again choose restart my PC below that was the message that was coming across when users were trying to uh use their systems Microsoft in fact in a statement has said that it was taking mitigation actions after service issues were reported in fact in a post on X the company has said and I quote that our services are still seeing continuous improvements while we continue to take mitigation actions now how to really fix Windows Blue SC uh screen error first of all try shutting down your PC remove the new hardware and attempt to restart if restarting does pose a difficulty you can initiate your PC in safe mode for detailed steps one can refer to the instructions on starting your PC in a safe mode in Windows utilize the blue screen trouble shooter that is available in the get help app open the get help app in Windows and then type troubleshoot bsod error which is the blue screen of death error in the search bar of the get help app and then follow the stepbystep instructions provided in the get help app all right but when we talk about the global outage uh the Maximum Impact in fact has been borne by the aviation sector because remember Airlines across the globe whether it is the United States Asia in India itself and also looking at North America we've seen how um International to domestic flights have come to a grinding halt Hyderabad New Delhi and Mumbai I had seen cancellation of flights and the latest we learning is that the coachin international airport has also cancelled flights we are learning in fact that eight flights have been cancelled at the coochin International Airport they were initially delayed and soon after they have been cancelled so COI again joins the list of all those airports uh after we told you that Hyderabad New Delhi and Mumbai airports were the ones who have cancelled domestic and and international flights now kach is also one of those airports is what we are learning on that note let's also play you all those reactions that have been coming in of the passengers remember there's been a be line at various international airports not just in India but Europe the United States um in fact far east as well we are learning all the way to Australia where passengers have been completely stranded let's also get you of what the Situation's like on round zero what exactly has happened for how long have you been at the airport um so far we've been in the airport for about two hours since they started telling us about the it outage um they' grounded the flights initially and were holding us at the gate um but at this point they've had us D Plane off of the plane and we are now waiting inside of the uh airport at LAX um they do not have an estimated time on when they're going to have it back up they just told us that if they will cancel the flight they'll let us know over the intercom and they'll tell us where to get our baggage uh at this time not many updates have been given to us so so far you have no idea whether your flight's going to be cancelled or whether it's going to be rescheduled or anything to that extent no they haven't been clear at all really they I think just just about everyone is as confused as each other right now if I may ask you John what L were you flying if there's been any communication from them or from uh the FAA from the airport authorities there um no there's been no communication from the airport authorities but from the uh the airline themselves we were flying United uh they have been sending us updates via the app and via the crew members uh they provided us with an update letting us know that they don't know when they're going to be able to take off and that's when they had us deep laned I I can see that you've turned your camera around for us and thank you so much for that you're showing us what those screens really are going on to say that really shows that uh you know it's Microsoft all across that seem to have an impact even computers don't seem seem to be working there no it's multiple computers multiple screens uh even the desk agents are saying that their monitors behind their desks are also showing the same screens for most of them uh it seems like it's it's pretty much Hit or Miss whether whether a computer got hit or not so but there's been no update right so all of that is still uh is still being decided uh in terms of authorities have you seen reinforcements sort of being brought into the airport perhaps looking into what exactly has happened or is it just passengers and crew around no it's just passengers and crew uh it doesn't seem like there's been any increased uh Authority members around or anything nothing's out of hand or hectic here it just seems like people are a little upset that their flights are being delayed and that they have to get off the plane if they were already on there so I could understand it what we're given to understand San that you've been stuck there for a while you are traveling to India if I'm not mistaken how long has it been since you've been at the airport uh I came here at the airport around 9:30 a.m. in the morning and uh we were just uh waiting in the queue for like 2 hours and they told us it's because of the outage that they cannot let us like the systems were down we could not check in and there were there was a huge Queue at the airport but uh fortunately now like after two and a half hours they are letting us go now so hopefully I can catch my flight but we already my flight is already delayed by 2 hours now so the systems are back on track is that what you're saying or have they manually checked you in and given you a manual boarding pass they're already doing the manual checkin right now it's not the systems are still like it's not working now okay so the systems are still down uh there are there must be many other passengers like you sine that are that have been stranded for hours together at the airport there's a huge uh Queue at the airport but because I came in early at the airport so I could uh you know get the early check in here but there are still like passenger which are still stuck at the airport so mean if I could just make a request if you could uh turn your camera or your phone camera around and just show us what the scenes really look like at the Dubai airport we would just want to get a sense of how many people are actually stranded at the airport without any answers has uh the airline uh or anybody from the airport Authority given you any information uh no we don't have any information right now we were already told that there's a global system outage so because of that the servers are down and uh as you can see like people are still you know just just having like sitting down here and I've already checked in so the main queue is outside at the like the check in counter but here you can see like lot of people they have already missed some of the people have missed the flight is in fact plaguing the entire globe and this is one that's spanning across sectors from Aviation to banking even broadcasting all of the entire world has been brought to a screeching Hall that is in fact how everybody woke up to on Friday morning but having said that as far as India is concerned there's already been a cancellation of flights in Mumbai New Delhi even Hyderabad and that is why in fact the it Minister Ashwini vnav has also gone on record to say that uh the it uh Ministry is very much in touch with Microsoft and its associates and that they are trying to rectify the entire problem they're also trying to get to know what has caused this entire Global outage but remember it's not just India but much of Europe even the United States and all of Asia which is bearing the uh the brunt of this that also includes the London Stock Exchange on that note let's also bring you a report in terms of what has really led to this Microsoft Windows outage and what are the other services also of Microsoft that are bearing the brunt of this entire outage we will be deep diving into this but first up let's bring you a report the Microsoft outage has caused massive effects across airports in India and Hyderabad there's no such exception in fact behind me on this white board are the list of flights that have been cancelled 23 in total and these are the flights that were going to major cities like Bangalore indor tirupati jaur uh vishakapatnam and coochin as well what is also important to point out that while the airport authorities have tried their best to ensure those who have their flights here are guided through a smooth check-in process even though manual boarding passes are being ensured and given to them there are also particular cases that have come to light where passengers who are set to fly on these one of these flights have not been given any prior information I'm being joined by a group of working professionals who were on their way to Amad uh if that's not wrong if that if I'm right uh tell me were you given any prior information what kind of troubles did you face uh no we haven't uh got any prior information uh I was supposed to board the 550 flight to aabad and uh I didn't get any information till now and there was no prior information on the flight being cancelled and I came here and now I realize that the flight flight is canceled and uh this is important for me because I I was supposed to report uh to my head office tomorrow and now I don't know what I'm going to do because I don't have an option to go to the place in time what is the outside sense that you're getting at this moment about this uh outage no what I'm getting uh is uh really from the same sources that you are getting and people like you are putting out uh I'm getting it from the public domain that this is certainly something that is very unprecedented that is global and that is impacting businesses big and small uh across a spectrum because Microsoft and Microsoft applications is now used by from a school student to all the way to a large Enterprise and a large Airline and a large corporation so that entire spectrum of people Enterprises uh organizations that use Microsoft have all been impacted now what has caused it uh like I was explaining to somebody it uh usually when you hear of an unprecedented outage and this is certainly unprecedented I've never seen something like this in my life in the last 30 years that I've been in Tech your assessment uh should uh uh Indians be worried at this moment or we should we wait for No my my advice and I say this as an individual I'm not as as a politician or a public servant is not to panic panic will do us no good uh there's no point getting angry or uh you know getting steamed up about this this is it is what it is it has happened it is a complex underlying application that has suffered some sort of a uh technical outage what is the cause for the outage they know best they are a very very good company this is not a small company this is not a fly by night company this is a company of global repute Microsoft DC Ministry of civil aviation monitoring all right so the big talk right now is that all all the Microsoft uh systems are currently experiencing the blue screen of death error many are wondering what is that that is causing all the systems to in fact uh cause a shutdown and reboot some have not even in fact been rebooting at all uh but my colleague avantika Singh breaks down for you what is this Microsoft Global outage that the world is currently experiencing bringing all those sectors to a screeching halt listen in so let's just tell you what exactly has happened important Services across the Globe coming to a grinding halt major airlines Banks media Outlets coming to a sudden halt because of uh this outage that has caused Panic worldwide the outage has adversely affected operations across every important sector what exactly happened well millions of Windows users across the globe are experiencing the blue screen of death bsod error which is causing systems to suddenly shut down or restart Microsoft in fact in a message has said that the error is being caused due to a recent crowd strike update which is a bug that has impacted several companies Banks government offices across the globe so what is blue screen of death blue screen of death errors also known as black screen errors or seop code errors can occur when a critical issue forces Windows to unexpectedly shut down or restart in fact you may just encounter a message stating Windows has been shut down to prevent damage to your computer or a similar notification these errors can stem from Hardware or software problems Microsoft is investigating all of these issues with its cloud services in central us region which has disrupted Services worldwide in fact in India several Airlines like Indigo aasa spice jet they all announced that some of their online services will be temporarily unavailable in Mumbai and Delhi airports in fact most of the airlines have taken to X to share the update with Flyers major US carriers including American Airlines Delta Airlines and United Airlines issued ground stops on Friday morning citing communication issues news outlets in Australia in fact also reported that Airlines telecommunication providers most of the banks and media broadcasters were also disrupted as they lost access to computer systems in fact some banks in New Zealand said that they were completely offline as per the BBC UK Pharmacy Services were also disrupted social media users posted pictures showing how their screen stuck on the recovery page displaying the message it looks like window didn't load correctly now if you'd like to restart and try again choose restart my PC below that was the message that was coming across when users were trying to uh use their systems Microsoft in fact in a statement has said that it was taking mitigation actions after service issues were reported in fact in a post on X the company has said and I quote that our services are still seeing continuous improvements while we continue to take mitigation actions now how do really fix Windows Blue SC uh screen error first of all try shutting down your PC remove the new hardware and attempt to restart if restarting does pose a difficulty you can initiate your PC in safe mode for detailed steps one can refer to the instructions on starting your PC in a safe mode in Windows utilize the blue screen troubleshooter that is available in the get help app open the get help app in Windows and then type troubleshoot bsod error which is the blue screen of death error in the search bar of the get help app and then follow the step-by-step instructions provided in the get help app all right but when we talk about the global outage uh the Maximum Impact in fact has been borne by the aviation sector because remember Airlines across the globe whether it is the United States Asia in India itself and also looking at North America we've seen how um International to domestic flights have come to a grind Hal Hyderabad New Delhi and Mumbai had seen cancellation of flights and the latest we learning is that the coachin international airport has also cancelled flights we are learning in fact that eight flights have been cancelled at the coochin International Airport they were initially delayed and soon after they have been cancelled so coochi again joins the list of all those airports uh after we told you that Hyderabad New Delhi and Mumbai airports were the ones to have cancelled domestic and international flights now Kachi is also one of those airports is what we are learning on that note let's also play you all those reactions that have been coming in of the passengers remember there's been a beine at various international airports not just in India but Europe the United States um in fact far east as well we are learning all the way to Australia where passengers have been completely stranded let's also get you of what the Situation's like on round Z what exactly has happened for how long have you been at the airport um so far we've been in the airport for about two hours since they started telling us about the it outage um they grounded the flights initially and were holding us at the gate um but at this point they've had us deplane off of the plane and we are now waiting inside of the uh airp report at LAX um they do not have an estimated time on when they're going to have it back up they just told us that if they will cancel the flight they let us know over the intercom and they'll tell us to where to get our baggage uh at this time not many updates have been given to us so so far you have no idea whether your flight's going to be cancelled or whether it's going to be rescheduled or anything to that extent no they haven't been clear at all really they I think just just about everyone is as confused as if I may ask you John what airline were you flying if there's been any communication from them or from the fa from the airport authorities there um no there's been no communication from the airport authorities but from the uh the airline themel we were flying United uh they have been sending us updates via the app and via the crew members uh they provided us with an update letting us know that they don't know when they're going to be able to take off and that's when they had a de plan I I can see that you've turned your camera around for us and thank you so much for that you're showing us what those screens really are going on to say that really shows that uh you know it's Microsoft all across that seem to have an impact even computers don't seem seem to be working there no it's multiple computers multiple screens uh even the desk agents are saying that their monitors behind their desks are also showing the same screens for most of them uh it seems like it's it's pretty much Hit or Miss whether a computer got hit or not so but so there's been no update right so all of that is still uh is still being decided uh in terms of authorities have you seen reinforcements sort of being brought into the airport perhaps looking into what exactly has happened or is it just passengers and crew around no it's just passengers and crew uh it doesn't seem like there's been any increased uh Authority members around or anything nothing's out of hand or hectic here it just seems like people are a little upset that their flights are being delayed and that they have to get off plane if they were already on there so I could understand it what we're given to understand saman that you've been stuck there for a while you are traveling to India if I'm not mistaken how long has it been since you've been at the airport uh I came here at the airport around 9:30 a.m. in the morning and uh we were just uh waiting in the Que for like 2 hours and they told us it's because of the outage that they cannot let us like the systems are down we could not check in and they were there was a huge Queue at the airport but uh fortunately now like after two and a half hours they are letting us go now so hopefully I can catch my flight but we my flight is already delayed by 2 hours now so the systems are back on track is that what you're saying or have they manually checked you in and given you a manual boarding pass they're already doing the manual checking right right now it's not the systems are still like it's not working now okay so the systems are still down there are there must be many other passengers like you sine that are that have been stranded for hours together at the airport there a huge uh que at the airport but because I came in early at the airport so I could uh you know get the early check in here but there are still like passenger which are still stuck at the airport soan if I could just make a request if you could uh turn your camera your phone camera around and just show us what the scenes really look like at the Dubai airport we would just want to get a sense of how many people are actually stranded at the airport uh without any answers has uh the airline uh or anybody from the airport Authority given you any information uh no we don't have any information right now we were already told that there's a global system outage so because of that their servers are down and uh as you can see like people are still you know just just having like sitting down here and I've already checked in so the main queue is outside at the like the check in counter but here you can see like lot of people they have already missed some of the people have missed the flight is in fact plaguing the entire globe and this is one that's spanning across sectors from Aviation to banking even broadcasting all of the entire world has been brought to a screeching Hall that is in fact how everybody woke up up to on Friday morning but having said that as far as India is concerned there's already been a cancellation of flights in Mumbai New Delhi even Hyderabad and that is why in fact the it Minister ashni vnav has also gone on record to say that uh the it uh Ministry is very much in touch with Microsoft and its associates and that they are trying to rectify the entire problem they're also trying to get to know what has caused this entire Global outage but remember it's not just India but much of Europe even the United States and all of Asia which is bearing the uh the brunt of this that also includes the London Stock Exchange on that note let's also bring you a report in terms of what has really led to this Microsoft Windows outage and what are the other services also of Microsoft that are bearing the brunt of this entire outage we will be deep diving into this but first up let's bring you a report the Microsoft outage has caused massive effects across airports in India and Hyderabad there's no such exception in fact behind me on this whiteboard are the list of flights that have been cancelled 23 in total and these are the flights that were going to major cities like Bangalore indor tirupati jaur uh vishakapatnam and coachin as well what is also important to point out that while the airport authorities have tried Tri their best to ensure those who have their flights here are guided through a smooth check-in process even though manual boarding passes are being ured and given to them there are also particular cases that have come to light where passengers who are set to fly on these one of these flights have not been given any prior information I'm being joined by a group of working professionals who were on their way to Amad uh if that's not wrong if that if I'm right U tell me were you given any prior information what kind of troubles did you face uh no we haven't uh got any prior information uh I was supposed to board the 550 flight to Amad and uh I didn't get any information till now and there was no prior information on the flight being cancelled and I came here and now I realize that the flight flight is canceled and uh this is important for me because I I was supposed to report uh to my head office tomorrow and now I don't know what I'm going to do because I don't have an option to go to the place time what is the outside sense that you're getting at this moment about this uh outage what I'm getting uh is uh really from the same sources that you are getting and people like you are putting out uh I'm getting it from the public domain that this is certainly something that is very unprecedented that is global and that is impacting businesses big and small uh across a spectrum because Microsoft and Microsoft applications is now used by from a school student to all the way to a large Enterprise and a large Airline and a large corporation so that entire spectrum of people Enterprises uh organizations that use Microsoft have all been impacted now what has caused it uh like I was explaining to somebody it uh usually when you hear of an unprecedented outage and this is unprecedented I've never seen something like this in my life in the last 30 years that I've been in Tech your assessment uh should uh uh Indians be worried at this moment or we should we wait for No my my advice and I say this as as an individual and not as in as a politician or a public servant is not to panic panic will do us no good uh there's no point getting angry or uh you know getting steamed up about this this is it is what it is it has happened it is a complex underlying application that has suffered some sort of a uh technical outage what is the cause for the outage they know best they are a very very good company this is not a small company this is not a fly by night company this is a company of global repute aines Services ground operations manca Ministry of civil aviation Ministry of civil aviation all right so the big talk right now is that all the Microsoft uh systems are currently experiencing the blue screen of death error many are wondering what is that that is causing all the systems to in fact uh cause a shutdown and reboot some have not even in fact been rebooting at all uh but my colleague avantia Singh breaks down for you what is this Microsoft Global outage that the world is currently experiencing bringing all those sectors to a screen teing halt listen in so let's just tell you what exactly has happened important Services across the Globe coming to a grinding halt major airlines Banks media Outlets coming to a sudden halt because of uh this outage that has caused Panic worldwide the outage has adversely affected operations across every important sector what exactly happened well millions of Windows users across the globe are experiencing the blue screen of death being B sod error which is causing systems to suddenly shut down or restart Microsoft in fact in a message has said that the error is being caused due to a recent crowd strike update which is a bug that has impacted several companies Banks government offices across the globe so what is blue screen of death blue screen of death errors also known as black screen errors or seop code errors can occur when a critical issue forces Windows to unexpectedly shut down or restart in fact you may just encounter a mess stating Windows has been shut down to prevent damage to your computer or a similar notification these errors can stem from Hardware or software problems Microsoft is investigating all of these issues with its cloud services in central us region which has disrupted Services worldwide in fact in India several Airlines like Indigo aasa spice jet they all announced that some of their online services will be temporarily unavailable in Mumbai and Delhi airports in fact most of the airlines have taken to X to share the update with Flyers major US carriers including American Airlines Delta Airlines and United Airlines issued ground stops on Friday morning citing communication issues news outlets in Australia in fact also reported that Airlines telecommunication providers most of the banks and media broadcasters were also disrupted as they lost access to computer systems in fact some banks in New Zealand said that they were completely offline as per the BBC UK Pharmacy Services were also disrupted social media users posted pictures showing how their screen stuck on the recovery page displaying the message it looks like window didn't load correctly now if you'd like to restart and try again choose restart my PC below that was the message that was coming across when users were trying to uh use their systems Microsoft in fact in a statement has said that it was taking mitigation actions after service issues were reported in fact in a post on X the company has said and I quote that our services are still seeing continuous improvements while we continue to take mitigation actions now how to really fix Windows Blue SC uh screen error first of all try shutting down your PC remove the new hardware and attempt to restart if restarting does pose a difficulty you can initiate your PC in safe mode for detailed steps one can refer to the instructions on starting your PC in a safe mode in Windows utilize the blue screen troubleshooter that is available in the get help app open the get help app in Windows and then type troubleshoot bsod error which is the blue screen of death error in the search bar of the get help app and then follow the step-by-step instructions provided in the get help app all right but when we talk about the global outage uh the Maximum Impact in fact has been borne by the aviation sector because remember Airlines across the globe whether it is the United States Asia in India itself and also looking at North America we've seen how um International to domestic flights have come to a grinding halt Hyderabad New Delhi and Mumbai had seen cancellation of flights and the latest we're learning is that the coachin international airport has also cancelled flights we're learning in fact that eight flights have been cancelled at the coachin International Airport they were initially delayed and soon after they have been cancelled so COI again joins the list of all those airports uh after we told you that Hyderabad New Delhi and Mumbai airports were the ones to have cancelled domestic and international flights now Ki is also one of those airports is what we are learning on that note let's also play you all those reactions that have been coming in of the passengers remember there's been a beine at various international airports not just in India but Europe the United States um in fact far east as well we are learning all the way to Australia where passengers have been completely stranded let's also get you of what the Situation's like on round zero what exactly has happened for how long have you been at the airport um so far we've been in the airport for about two hours since they started telling us about the it outage um they grounded the flights initially and were holding us at the gate um but at this point they've had us de Plane off of the plane and we are now waiting inside of the airport at LAX um they do not have an estimated time on when they're going to have it back up they just told us that if they will cancel the flight they'll let us know over the intercom and they'll tell us where to get our baggage uh at this time not many updates have been given to us so so far you have no idea whether your flight's going to be cancelled or whether is going to be rescheduled or anything to that extent no they haven't been clear at all really they I think just just about everyone is as confused as each other right now uh if I may ask you John what airline were you flying if there's been any communication from them or from uh the FAA from the airport authorities there um no there's been no communication from the airport authorities but from the uh the airline themselves we were flying United uh they have been sending us updates via the app and via the crew members uh they provided us with an update letting us know that they don't know when they're going to be able to take off and that's when they had us deep LED I I can see that you've turned your camera around for us and thank you so much for that you're showing us what those screens really are uh going on to say that really shows that uh you know it's Microsoft all across that seem to have an impact even computers don't seem seem to be working there no it's multiple computers multiple screens uh even the desk agents are saying that their monitors behind their desks are also showing the same same screens for most of them uh it seems like it's it's pretty much Hit or Miss whether a computer got hit or not so but so there's been no update right so all of that is still uh is still being decided in terms of authorities have you seen reinforcements sort of being brought into the airport perhaps looking into what exactly has happened or is it just passengers and crew around no it's just passengers and crew uh it doesn't seem like there's been any increased uh Authority members around or anything nothing's out of hand or hectic here it just seems like people are a little upset that their flights are being delayed and that they have to get off the plane if they were already on there so I could understand it what we're given to understand San that you've been stuck there for a while you are traveling to India if I'm not mistaken how long has it been since you've been at the airport uh I came here at the airport around 9:30 a.m. in the morning and uh we were just uh waiting in the queue for like 2 hours and they told us it's because of the outage that they cannot let us like the systems were down we could not check in and there were there was a huge Queue at the airport but uh fortunately now like after 2 and a half hours they are letting us go now so hopefully I can catch my flight but we my flight is already delayed by 2 hours now so the systems are back on track is that what you're saying or have they manually checked you in and given you a manual boarding pass they already doing the manual checkin right now it's not the systems are still like it's not working now okay so the systems are still down uh there are there must be many other passengers like you sine that are that have been stranded for hours together at the airport there a huge uh que at the airport but because I came in early at the airport so I could uh you know get the early check in here but there are still like passenger which are still stuck at the airport so me if I could just make a request if you could uh turn your camera or your phone camera around and just show us what the scenes really look like at the Dubai airport we would just want to get a sense of how many people are actually stranded at the airport uh without any answers has uh the airline uh or anybody from the airport Authority giving you any information uh no we don't have any information right now we only told that there's a global system outage so because of that the servers are down and uh as you can see like people are still you know just just having like sitting down here and I've already checked in so the main queue is outside at the like the check encounter but here you can see like lot of people they have already missed some of the people have missed the flight is in fact plaguing the entire globe and this is one that's spanning across sectors from Aviation to banking even broadcasting all of the entire world has been brought to us screeching Hall that is in fact how everybody woke up to on Friday morning but having said that as far as India is concerned there's already been a cancellation of flights in Mumbai New Delhi even Hyderabad and that is why in fact the it Minister Ashwini vnav has also gone on record to say that uh the it uh Ministry is very much in touch with Microsoft and its associates and that they are trying to rectify the entire problem they're also trying to get to know what has caused this entire Global outage but remember it's not just India but much of Europe even the United States and all of Asia which is bearing the uh the brunt of this that also includes the London Stock Exchange on that note let's also bring you a report in terms of what has really led to this Microsoft Windows outage and what are the other services also of Microsoft that are bearing the brunt of this entire outage we will be deep diving into this but first up let's bring you report the Microsoft outage has caused massive effects across airports in India and Hyderabad there's no such exception in fact behind me on this white board are the list of flights that have been cancelled 23 in total and these are the flights that were going to major cities like Bangalore indor tirupati jaur vishakapatnam and kochin as well what is also important to point out that while the airport authorities have tried their best to ensure those who have their flights here are guided through a smooth check-in process even though manual boarding passes are being ensured and given to them there are also particular cases that have come to light where passengers who were set to fly on these one of these flights have not been given any prior information I'm being joined by a group of working professionals who were on their way to Amad uh if that's not wrong if that if I'm right uh tell me were you given any prior information what kind of troubles did you face uh no we haven't uh got any prior information uh I was supposed to board the 550 flight to aabad and uh I didn't get any information till now and there was no prior information on the flight being cancelled and I came here and now I realize that the flight flight is cancelled and uh this is important for me because I I was supposed to report uh to my head office tomorrow and now I don't know what I'm going to do because I don't have an to go to the place in time what is the outside sense that you're getting at this moment about this uh outage what I'm getting uh is uh really from the same sources that you are getting and people like you are putting out uh I'm getting it from the public domain that this is certainly something that is very unprecedented that is global and that is impacting businesses big and small uh across a spectrum because Microsoft and Microsoft applications is now used by from a school student to all the way to a large Enterprise and a large Airline and a large corporation so that entire spectrum of people Enterprises uh organizations that use Microsoft have all been impacted now what has caused it uh like I was explaining to somebody it uh usually when you hear of an unprecedented outage and this is certainly unprecedented I've never seen something like this in my life in the last 30 years that I've been in Tech your assessment uh should uh uh Indians be worried at this moment or we should we wait for No my my advice and I say this as an individual I'm not as as a politician or a public servant is not to panic panic will do us no good uh there's no point getting angry or uh you know getting steamed up about this this is it is what it is it has happened it is a complex underlying application that has suffered some sort of a uh technical outage what is the cause for the outage they know best they are a very very good company this is not a small company this is not a fly by night company this is a company of global repute Ministry of civil aviation Airlines compc Ministry of civil avation monitoring all right so the big talk right now is that all the Microsoft uh systems are currently experiencing the blue screen of death error many are wondering what is that that is causing all the systems to in fact uh cause a shutdown and reboot some have not even in fact been rebooting at all uh but my colleague aanka Singh breaks down for you what is this Microsoft Global outage that the world is current ly experiencing bringing all those sectors to a screeching halt listen in so let's just tell you what exactly has happened important Services across the Globe coming to a grinding halt major airlines Banks media Outlets coming to a sudden halt because of uh this outage that has caused Panic worldwide the outage has adversely affected operations across every important sector what exactly happened well millions of Windows users across the globe by experiencing the blue screen of death bsod error which is causing systems to suddenly shut down or restart Microsoft in fact in a message has said that the error is being caused due to a recent crowd strike update which is a bug that has impacted several companies Banks government offices across the globe so what is blue screen of death blue screen of death errors also known as black screen errors or seop code errors can occur when a critical issue forces Windows to unexpectedly shut down or restart in fact you may just encounter a message stating Windows has been shut down to prevent damage to your computer or a similar notification these errors can stem from Hardware or software problems Microsoft is investigating all of these issues with its cloud services in central us region which has disrupted Services worldwide in fact in India several Airlines like Indigo aasa spice Jed they all announced that some of their online services will be temporarily unavailable in Mumbai and Delhi air reports in fact most of the airlines have taken to X to share the update with Flyers major US carriers including American Airlines Delta Airlines and United Airlines issued ground stops on Friday morning citing communication issues news outlets in Australia in fact also reported that Airlines telecommunication providers most of the banks and media broadcasters were also disrupted as they lost access to computer systems in fact some banks in New Zealand said that they were completely offline as per the BBC UK Farm Pharmacy Services were also disrupted social media users posted pictures showing how their screen stuck on the recovery page displaying the message it looks like window didn't load correctly now if you'd like to restart and try again choose restart my PC below that was the message that was coming across when users were trying to uh use their systems Microsoft in fact in a statement has said that it was taking mitigation actions after service issues were reported in fact in a post on X the company has said and I quote that ask services are still seeing continuous improvements while we continue to take mitigation actions now how to really fix Windows blue scatter screen error first of all try shutting down your PC remove the new hardware and attempt to restart if restarting does pose a difficulty you can initiate your PC in safe mode for detailed steps one can refer to the instructions on starting your PC in a safe mode in Windows utilize the blue screen troubleshooter that is available in the get help app open the get help app in Windows and then type troubleshoot bsod error which is the blue screen of death error in the search bar of the get help app and then follow the step-by-step instructions provided in the get help app all right but when we talk about the global outage uh the Maximum Impact in fact has been borne by the aviation sector because remember Airlines across the globe whether it is the United States Asia in India itself and also looking at North America we've seen how um International to domestic flights have come to a grinding halt Hyderabad New Delhi and Mumbai had seen cancellation of flights and the latest we're learning is that the coachin international airport has also cancelled flights we are learning in fact that eight flights have been cancelled at the coochin International Airport they were initially delayed and soon after they have been cancelled so coochi again joins the list of of all those airports uh after we told you that Hyderabad New Delhi and Mumbai airports were the ones to have cancelled domestic and international flights now kach is also one of those airports is what we are learning on that note let's also play you all those reactions that have been coming in of the passengers remember there's been a be line at various international airports not just in India but Europe the United States um in fact far east as well we are learning all the way to Australia where passengers have been completely stranded let's also get you of what the Situation's like on Ground Zero what exactly has happened for how long have you been at the airport um so far we've been in the airport for about two hours since they started telling us about the it outage um they grounded the flights initially and were holding us at the gate um but at this point they've had us Dean off of the plane and we are now waiting inside of the uh airport at LAX um they do not have an estimated time on when they're going to have it back up they just told us that if they will cancel the flight they'll let us know over the intercom and they'll tell us where to get our baggage uh at this time not many updates have been given to us so so far you have no idea whether your flight's going to be cancelled or whether it's going to be rescheduled or anything to that extent no they haven't been clear at all really they I think just just about everyone is as confused as each other right now if I may ask you John what airline were you flying if there's been any communication from them or from uh the FAA from the airport authorities there um no there's been no communication from the airport authorities but from the uh the airline themselves we were flying United uh they have been sending us updates via the app and via the crew members uh they provided us with an update letting us know that they don't know when they're going to be able to take off and that's when they had us de planed I I can see that you've turned your camera around for us and thank you so much for that you're showing us what those screens really are uh going on to say that really shows that uh you know it's Microsoft all across that seem to have an impact even computers don't seem seem to be working there no it's multiple computers multiple screens uh even the desk agents are saying that that their monitors behind their desks are also showing the same screens for most of them uh it seems like it's it's pretty much Hit or Miss whether a computer got hit or not so but so there's been no update right so all of that is still uh is still being decided uh in terms of authorities have you seen reinforcements sort of being brought into the airport perhaps looking into what exactly has happened or is it just passengers and crew around no it's just passengers crew uh it doesn't seem like there's been any increased uh Authority members around or anything nothing's out of hand or hectic here it just seems like people are a little upset that their flights are being delayed and that they have to get off the plane if they were already on there so I could understand it what we're given to understand San that you've been stuck there for a while you are traveling to India if I'm not mistaken how long has it been since you've been at the airport uh I came here at the airport around 9:30 a.m. in the morning and uh we were just uh waiting in the queue for like 2 hours and they told us it's because of the outage that they cannot let us like the systems were down we could not check in and there were there was a huge Queue at the airport but uh fortunately now like after 2 and a half hours they are letting us go now so hopefully I can catch my flight but we already my flight is already delayed by 2 hours now so the systems are back on track is that what you're saying or have they manually checked you in and given you a manual boarding pass they already doing the manual check in right now it's not the systems are still like it's not working now okay so the systems are still down uh there are there must be many other passengers like you so mean that are that have been stranded for hours together at the airport there's a huge uh que at the airport but because I came in early at the airport so I could uh you know get the early check in here but there are still like passengers which are still stuck at the airport soan if I could just make a request if you could uh turn your camera or your phone camera around and just show us what the scenes really look like at the Dubai airport we would just want to get a sense of how many people are actually stranded at the airport without any answers has uh the airline uh or anybody from the airport Authority given you any information uh no we don't have any information right now we already told that there's a global system out foot AG so because of that the servers are down and as you can see like people are still you know just just having like sitting down here and I've already checked in so the main queue is outside at the like the check in counter but here you can see like lot of people they have already missed some of the people have missed the flight is in fact plaguing the entire globe and this is one that's spanning across sectors from Aviation to banking even broadcasting all of the entire world has been brought to a screeching Hall that is in fact how everybody woke up to on Friday morning but having said that as far as India is concerned there's already been a cancellation of flights in Mumbai New Delhi even Hyderabad and that is why in fact the it Minister Ashani vnav has also gone on record to say that uh the it uh Ministry is very much in touch with Microsoft and its associates and that they are trying to rectify the entire problem they're also trying to get to know what has caused this entire Global outage but remember it's not just India but much of Europe even the United States and all of Asia which is bearing the uh the brunt of this that also includes the London Stock Exchange on that note let's also bring you a report in terms of what has really led to this Microsoft Windows outage and what are the other services also of Microsoft that are bearing the brunt of this entire outage we will be deep diving into this but first up let's bring you a report the Microsoft outage has caused massive effects across airports in India and Hyderabad there's no such exception in fact behind me on this white board are the list of flights that have been cancelled 23 in total and these are the flights that were going to major cities like Bangalore indor tirupati jaur uh vishakapatnam and coachin as well what is also important to point out that while the airport authorities have tried their best to ensure those who have their flights here are guided through a smooth check-in process even though manual boarding passes are being ensured and given to them there are also particular cases that have come to light where passengers who are set to fly on these one of these flights have not been given any prior information I'm being joined by a group of working professionals who were on their way to Amad uh if that's not wrong if that if I'm right uh tell me were you given any prior information what kind of troubles did you face uh no we haven't uh got any prior information uh I was supposed to board the 550 flight to aabad and uh I didn't get any information till now and there was no prior information on the flight being cancelled and I came here and now I realized that the flight flight is cancelled and uh this is important for me because I I was supposed to report uh to my head office tomorrow and now I don't know what I'm going to do because I don't have an option to go to the place in time what is the outside sense that you're getting at this moment about this uh outage what I'm getting uh is uh really from the same sources that you are getting and people like you are putting out uh I'm getting it from the public domain that this is certainly something that is very unprecedented that is global and that is impacting businesses big and small uh across a spectrum because Microsoft and Microsoft applications is now used by from a school student to all the way to a large Enterprise and a large Airline on a large corporation so that entire spectrum of people Enterprises uh organizations that use Microsoft have all been impacted now what has caused it uh like I was explaining to somebody it uh usually when you hear of an unprecedented outage and this is certainly unprecedented I've never seen something like this in my life in the last 30 years that I've been in Tech your assessment uh should uh uh Indians be worried at this moment or we should we wait for No my my advice and I say this as an individual I'm not as as a politician or a public servant is not to panic panic will do us no good uh there's no point getting angry or uh you know getting steamed up about this this is it is what it is it has happened it is a complex underlying application that has suffered some sort of a uh technical outage what is the cause for the outage they know best they are a very very good company this is not a small company this is not a fly by night company this is a company of global repute microsof aesc Ministry of civil aviation Ministry of civil aviation all right so the big talk right now is that all the Microsoft uh systems are currently experiencing the blue screen of death error many are wondering what is that that is causing all the systems to in fact uh cause a shutdown and reboot some have not even in fact been rebooting at all uh but my colleague aanka Singh breaks down for you what is this Microsoft Global outage that the world is currently experiencing bringing all those sectors to a screeching halt listen in so let's just tell you what exactly has happened important Services across the Globe coming to a grinding halt major airlines Banks media Outlets coming to a sudden halt because of uh this outage that has caused Panic worldwide the outage has adversely affected operations across every important sector what what exactly happened well millions of Windows users across the globe are experiencing the blue screen of death bsod error which is causing systems to suddenly shut down or restart Microsoft in fact in a message has said that the error is being caused due to a recent crowd strike update which is a bug that has impacted several companies Banks government offices across the globe so what is blue screen of death blue screen of death errors also known as black screen errors or seop code errors can occur when a critical issue forces Windows to unexpectedly shut down or restart in fact you may just encounter a message stating Windows has been shut down to prevent damage to your computer or a similar notification these errors can stem from Hardware or software problems Microsoft is investigating all of these issues with its cloud services in central us region which has disrupted Services worldwide in fact in India several Airlines like Indigo aasa spice jet they all announced that some of their online services will be temporarily unavailable in Mumbai and Delhi airports in fact most of the airlines have taken to X to share the update with Flyers major US carriers including American Airlines Delta Airlines and United Airlines issued ground stops on Friday morning citing communication issues news outlets in Australia in fact also reported that Airlines telecommunication providers most of the banks and media broadcasters were also disrupted as they lost access to computer systems in fact some banks in New Zealand said that they were were completely offline as per the BBC UK Pharmacy Services were also disrupted social media users posted pictures showing how their screen stuck on the recovery page displaying the message it looks like window didn't load correctly now if you'd like to restart and try again choose restart my PC below that was the message that was coming across when users were trying to uh use their systems Microsoft in fact in the statement has said that it was taking mitigation actions after service issues were reported in fact in a post on X the company has said and I quote that our services are still seeing continuous improvements while we continue to take mitigation actions now how to really fix Windows blue scar uh screen error first of all try shutting down your PC remove the new hardware and attempt to restart if restarting does pose a difficulty you can initiate your PC in safe mode for detailed steps one can refer to the instructions on starting your PC in a safe mode in Windows utilize the blue screen troubleshooter that is available in the get help app open the get help app in Windows and then type troubleshoot bsod error which is the blue screen of death error in the search bar of the geel app and then follow the step-by-step instructions provided in the get help app all right but when we talk about the global outage uh the Maximum Impact in fact has been born by the aviation sector because remember Airlines across the globe whether it is the United United States Asia in India itself and also looking at North America we've seen how um International to domestic flights have come to a grinding halt Hyderabad New Delhi and Mumbai had seen cancellation of flights and the latest we are learning is that the coachin international airport has also cancelled flights we're learning in fact that eight flights have been cancelled at the coachin International Airport they were initially delayed and soon after they have been cancelled so coochi again joins the list of all those airports uh after we told you that Hyderabad New Delhi and Mumbai uh airports were the ones to have cancelled domestic and international flights now Kochi is also one of those airports is what we are learning on that note let's also play you all those reactions that have been coming in of the passengers remember there's been a be line at various international airports not just in India but Europe the United States um in fact far east as well we are learning all the way to Australia where passengers have been completely stranded let's also get you of what the Situation's like on round zero what exactly has happened for how long have you been at the airport um so far we've been in the airport for about two hours since they started telling us about the it outage um they grounded the flight initially and we're holding us at the gate um but at this point they've had us deplan off of the plane and we are now waiting inside of the uh airport at LAX um they do not have an estimated time on when they're going to have it back up they just told us that if they will cancel the flight they'll let us know over the intercom and they'll tell us where to get our baggage uh at this time not many updates have been given to us so so far you have no idea whether your flight's going to be cancelled or whether is going to be rescheduled or anything to that extent no they haven't been clear at all really they I think just just about everyone is as confused as each other right now uh if I may ask you John what airline were you flying if there's been any communication from them or from uh the FAA from the airport authorities there um no there's been no communication from the airport authorities but from the uh the airline themselves we were flying United uh they have been sending us updates via the app and via the crew members uh they provided us with an update letting us know that they don't know when they're going to be able to take off and that's when they had us deep LED I I can see that you've turned your camera around for us and thank you so much for that you're showing us what those screens really are uh going on to say that really shows that uh you know it's Microsoft all across that seem to have an impact even computers don't seem seem to be working there no it's multiple computers multiple screen uh even the desk agents are saying that their monitors behind their desks are also showing the same screens for most of them uh it seems like it's it's pretty much Hit or Miss whether a computer got hit or not so but so there's been no update right so all of that is still uh is still being decided uh in terms of authorities have you seen reinforcements sort of being brought into the airport perhaps looking into what exactly has happened or is it just and crew around no it's just passengers and crew uh it doesn't seem like there's been any increased uh Authority members around or anything nothing's out of hand or hectic here it just seems like people are a little upset that their flights are being delayed and that they have to get off the plane if they were already on there so I could understand it what we're given to understand saman that you've been stuck there for a while you are traveling to India if I'm not mistaken how long has it been since you've been at the airport uh I came here at the airport around 9:30 a.m. in the morning and uh we were just uh waiting in the queue for like two hours and they told us it's because of the outage that they cannot let us like the systems were down we could not check in and there were like there was a huge Queue at the airport but uh fortunately now like after two and a half hours they are letting us go now so hopefully I can catch my flight but we my flight is already delayed by 2 hours now so the systems are back on track is that what you're saying or have they manually checked you in and given you a manual boarding pass they already doing the manual checkin right now it's not the systems are still like it's not working now okay so the systems are still down there are there must be many other passengers like you samine that are that have been stranded for hours together at the airport there a huge uh Vi at the airport but because I came in early at the airport so I could uh you know get the check in here but there are still like passenger which are still stuck at the airport soan if I could just make a request if you could uh turn your camera or your phone camera around and just show us what the scenes really look like at the Dubai airport we would just want to get a sense of how many people are actually stranded at the airport uh without any answers has uh the airline uh or anybody from the airport Authority giving you any information uh no we don't have any information right now we were only told that there's a global system outage so because of that the servers are down and uh as you can see like people are still you know just just having like sitting down here and I've already checked in so the main que is outside at the like the checkin counter but here you can see like lot of people they have already missed some of the people have missed the flight is in fact plaguing the entire globe and this is one that's spanning across sectors from Avi ation to banking even broadcasting all of the entire world has been brought to a screeching Hall that is in fact how everybody woke up to on Friday morning but having said that as far as India is concerned there's already been a cancellation of flights in Mumbai New Delhi even Hyderabad and that is why in fact the it Minister Ashani vnav has also gone on record to say that uh the it uh Ministry is very much in touch with Microsoft and its associates and that they are trying to rectify the entire problem they're also trying to get to know what has caused this entire Global outage but remember it's not just India but much of Europe even the United States and all of Asia which is bearing the uh the brunt of this that also includes the London Stock Exchange on that note let's also bring you a report in terms of what has really led to this Microsoft Windows outage and what are the other services also off Microsoft that are bearing the brunt of this entire outage we will be deep diving into this but first up let's bring you a report the Microsoft outage has caused massive effects across airports in India and Hyderabad there's no such exception in fact behind me on this whiteboard are the list of flights that have been cancelled 23 in total and these are the flights that were going to major cities like Bangalore indor tirupati jaur vishakapatnam and coochin as well what is also important to point out that while the airport authorities have tried their best to ensure those who have their flights here are guided through a smooth check-in process even though manual boarding passes are being ensured and given to them there are also particular cases that have come to light where passengers who are set to fly on these one of these flights have not been given any prior information I'm being joined by a group of working professionals who were on their way to aabad uh if that's not wrong if that if I'm right uh tell me were you given any prior information what kind of troubles did you face uh no we haven't uh got any prior information uh I was supposed to vot the 550 flight to aabad and uh I didn't get any information till now and there was no prior information on the flight being cancelled and I came here and now I realize that the flight flight is cancelled and uh this is important for me because I was supposed to report uh to my head office tomorrow and now I don't know what I'm going to do because I don't have an option to go to the place in time what is the outside sense that you're getting at this moment about this uh outage what I'm getting uh is uh really from the same sources that you are getting and people like you are putting out uh I'm getting it from the public domain that this is certainly something that is very unprecedented that is global and that is impacting businesses big and small uh across a spectrum because Microsoft and Microsoft applications is now used by from a school student to all the way to a large Enterprise and a large Airline and a large corporation so that entire spectrum of people Enterprises uh organizations that use Microsoft have all been impacted now what has caused it uh like I was explaining to somebody it uh usually when you hear of an unprecedented outage and this is certainly unprecedented I've never seen something like this in my life in the last 30 years that I've been in Tech your assessment uh should uh uh Indians be worried at this moment or we should we wait for No my my advice and I say this as an individual I'm not as in as a politician or a public servant is not to panic panic will do us no good uh there's no Point getting angry or uh you know getting steamed up about this this is it is what it is it has happened it is a complex underlying application that has suffered some sort of a uh technical outage what is the cause for the outage they know best they are a very very good company this is not a small company this is not a fly by night company this is a company of global repute Microsoft services operations DC Ministry of civil AV all right so the big talk right now is that all the Microsoft uh systems are currently experiencing the blue screen of death error many are wondering what is that that is causing all the systems to in fact uh cause a shutdown and reboot some have not even in fact been rebooting at all uh but my colleague avantika Singh breaks down for you what is this Microsoft Global outage that the world is currently experiencing bringing all those sectors to a screeching halt listen in so let's just tell you what exactly has happened important Services across the Globe coming to a grinding halt major airlines Banks media Outlets coming to a sudden halt because of uh this outage that has caused Panic worldwide the outage has adversely affected oper ations across every important sector what exactly happened well millions of Windows users across the globe are experiencing the blue screen of death bsod error which is causing systems to suddenly shut down or restart Microsoft in fact in a message has said that the error is being caused due to a recent crowd strike update which is a bug that has impacted several companies Banks government offices across the globe so what is blue screen of death blue screen of death errors also known as black screen error errors or seop code errors can occur when a critical issue forces Windows to unexpectedly shut down or restart in fact you may just encounter a message stating Windows has been shut down to prevent damage to your computer or a similar notification these errors can stem from Hardware or software problems Microsoft is investigating all of these issues with its cloud services in central us region which has disrupted Services worldwide in fact in India several Airlines like Indigo aasa spice they all announced that some of their online services will be temporarily unavailable in Mumbai and Delhi airports in fact most of the airlines have taken to X to share the update with Flyers major US carriers including American Airlines Delta Airlines and United Airlines issued ground stops on Friday morning citing communication issues news outlets in Australia in fact also reported that Airlines telecommunication providers most of the banks and media broadcasters were also disrupted as they lost access to computer computer systems in fact some banks in New Zealand said that they were completely offline as per the BBC UK Pharmacy Services were also disrupted social media users posted pictures showing how their screen stuck on the recovery page displaying the message it looks like window didn't load correctly now if you'd like to restart and try again choose restart my PC below that was the message that was coming across when users were trying to uh use their systems Microsoft in fact in a statement has said that it was taking mitigation actions after service issues were reported in fact in a post on X the company has said and I quote that our services are still seeing continuous improvements while we continue to take mitigation actions now how to really fix Windows Blue SC screen error first of all try shutting down your PC remove the new hardware and attempt to restart if restarting does pose a difficulty you can initiate your PC in safe mode for detailed steps one can refer to the instructions on starting your PC in a safe mode in Windows utilize the blue screen troubleshooter that is available in the get help app open the get help app in Windows and then type troubleshoot bsod error which is the blue screen of death error in the search bar of the get help app and then follow the step-by-step instructions provided in the get help app all right but when we talk about the global outage uh the Maximum Impact in fact has been borne by the aviation sector because remember Airlines across the globe whether it is the United States Asia in India itself and also looking at North America we've seen how um International to domestic flights have come to a grinding halt Hyderabad New Delhi and Mumbai had seen cancellation of flights and the latest we're learning is that the coachin international airport has also cancelled flights we're learning in fact that eight flights have been cancelled at the coachin International Airport they were initially delayed and soon after they have been cancelled so coochi again joins the list of all those airports uh after we told you that Hyderabad New Delhi and Mumbai uh airports were the ones to have cancelled domestic and international flights now coach is also one of those airports is what we are learning on that note let's also play you all those reactions that have been coming in of the passengers remember there's been a be line at various international airports not just in India but Europe the United States um in fact far east as well we are learning all the way to Australia where passengers have been completely stranded let's also get you of what the Situation's like on Ground Zero what exactly has happened for how long have you been at the airport um so far we've been in the airport for about two hours since they started telling us about the it outage um they've grounded the flights initially and were holding us at the gate um but at this point they've had us deplan off of the plane and we are now waiting inside of the uh airport at LAX um they do not have an estimated time on when they're going to have it back up they just told us that if they will cancel the flight they'll let us know over the intercom and they'll tell us where to get our baggage uh at this time not many updates have been given to us so so far you have no idea whether your flight's going to be cancelled or whether it's going to be rescheduled or anything to that extent no they haven't been clear at all really I think just just about everyone is as confused as each other right now uh if I may ask you John what airline were you flying if there's been any communication from them or from uh the FAA from the airport authorities there um no there's been no communication from the airport authorities but from the uh the airline themselves we were flying United uh they have been sending us updates via the app and via the crew members uh they provided us with an update letting us know that they don't know when they're going to be able to take off and that's when they had us deep laned I I can see that you've turned your camera around for us and thank you so much for that you're showing us what those screens really are uh going on to say that really shows that uh you know it's Microsoft all across that seem to have an impact even computers don't seem seem to be working there no it's multiple computers multiple screens uh even the desk agents are saying that their monitors behind their desks are also showing the same screens for most of them uh it seems like it's it's pretty much Hit or Miss whether a computer got hit or not so but so there's been no update right so all of that is still uh is still being decided in terms of authorities have you seen reinforcements sort of being brought into the airport perhaps so looking into what exactly has happened or is it just passengers and crew around no it's just passengers and crew uh it doesn't seem like there's been any increased uh Authority members around or anything nothing's out of hand or hectic here it just seems like people are a little upset that their flights are being delayed and that they have to get off the plane if they were already on there so I could understand it what we're given to understand San that you've been stuck there for a while you were traveling to India if I'm not mistaken how long has it been since you've been at the airport uh I came here at the airport around 9:30 a.m. in the morning and uh we were just uh waiting in the queue for like two hours and they told us it's because of the outage that they cannot let us like the systems were down we could not check in and there were there was a huge Queue at the airport but uh fortunately now like after two and a half hours they are letting us go now so hopefully I can catch my flight but we already my flight is already delayed by 2 hours now so the systems are back on track is that what you're saying or have they manually checked you in and given you a manual boarding pass they already doing the manual checkin right now it's not the systems are still like it's not working now okay so the systems are still down uh there are there must be many other passengers like you sine that are that have been stranded for hours together at the airport there's a huge uh Hue at the airport but because came in early at the airport so I could uh you know get the early check in here but there are still like passenger which are still stuck at the airport soan if I could just make a request if you could uh turn your camera or your phone camera around and just show us what the scenes really look like at the Dubai airport we would just want to get a sense of how many people are actually stranded at the airport without any answers has uh the airline uh or anybody from the airport Authority giving you any information uh no we don't have any information right now we were already told that there's a global system outage so because of that the servers are down and uh as you can see like people are still you know just just having like sitting down here and I've already checked in so the main queue is outside at the like the checkin counter but here you can see like lot of people they have already missed some of the people have missed the flight is in fact plaguing the entire globe and this is is one that's spanning across sectors from Aviation to banking even broadcasting all of the entire world has been brought to a screeching Hall that is in fact how everybody woke up to on Friday morning but having said that as far as India is concerned there's already been a cancellation of flights in Mumbai New Delhi even Hyderabad and that is why in fact the it Minister Ashwin vnav has also gone on record to say that uh the it uh Ministry is very much in touch with Microsoft and its associates and that they are trying to rectify the entire problem they're also trying to get to know what has caused this entire Global outage but remember it's not just India but much of Europe even the United States and all of Asia which is bearing the uh the brunt of this that also includes the London Stock Exchange on that note let's also bring you a report in terms of what has really led to this Microsoft Windows outage and what are the other services also of Microsoft that are bearing the brunt of this entire outage we will be deep diving into this but first up let's bring you a report the Microsoft outage has caused massive effects across airports in India and Hyderabad there's no such exception in fact behind me on this whiteboard are the list of flights that have been cancelled 23 in total and these are the flights that were going to major cities like Bangalore indor tirupati jaur uh vishakapatnam and kochin as well what is also important to point out that while the airport authorities have tried their best to ensure those who have their flights here are guided through a smooth check-in process even though manual boarding passes are being ensured and given to them there are also particular cases that have come to light where passengers who are set to fly on these one of these flights have no not been given any prior information I'm being joined by a group of working professionals who were on their way to aabad uh if that's not wrong if that if I'm right uh tell me were you given any prior information what kind of troubles did you face uh no we haven't uh got any prior information uh I was supposed to board the 550 flight to Amad and uh I didn't get any information till now and there was no prior information on the flight being cancelled and I came here and now I realize that the flight flight is canceled and uh this is important for me because I I was supposed to report uh to my head office tomorrow and now I don't know what I'm going to do because I don't have an option to go to the place in time what is the outside sense that you're getting at this moment about this uh outage no what I'm getting uh is uh really from the same sources that you are getting and people like you are putting out uh I'm getting it from the public domain that this is certainly something that is very unprecedented that is global and that is impacting businesses big and small uh across a spectrum because Microsoft and Microsoft applications is now used by from a school student to all the way to a large Enterprise and a large Airline or a large corporation so that entire spectrum of people Enterprises uh organizations that use Microsoft have all been impacted now what has caused it uh like I was explaining to somebody it usually when you hear of an unprecedented outage and this is certainly unprecedented I've never seen something like this in my life in the last 30 years that I've been in Tech your assessment uh should uh uh Indians be worried at this moment or we should we wait for No my my advice and I say this as an individual I'm not as as a politician or a public servant is not to panic panic will do us no good uh there's no point getting angry or uh you know getting steamed up about this this is it is what it is it has happened it is a complex underlying application that has suffered some sort of a uh technical outage what is the cause for the outage they know best they are a very very good company this is not a small company this is not a fly by night company this is a company of global repute Microsoft DCA Ministry of civil aviation all right so the big talk right now is that all the Microsoft uh systems are currently experiencing the blue screen of death error many are wondering what is that that is causing all the systems to in fact uh cause a shutdown and reboot some have not even in fact been rebooting at all uh but my colleague aanka Singh breaks down for you what is this Microsoft Global outage that the world is currently experiencing bringing all those sectors to a screeching halt listen in so let's just tell you what exactly has happened important Services across the Globe coming to a grinding halt major airlines Banks media Outlets coming to a sudden halt because of uh this outage that has caused panic worldwide the outage has adversely affected operations across every important sector what exactly happened well millions of Windows users across the globe are experiencing the blue screen of death bsod error which is causing systems to suddenly shut down or restart Microsoft in fact in a message has said that the error is being caused due to a recent crowd strike update which is a bug that has impacted several companies Banks government offices across the globe so what is blue screen of death blue screen of death errors also known as black screen errors or seop code errors can occur when a critical issue forces Windows to unexpectedly shut down or restart in fact you may just encounter a message stating Windows has been shut down to prevent damage to your computer or a similar notification these errors can stem from Hardware or software problems Microsoft is investigating all of these issues with its cloud services in central us region which has disrupted Services worldwide in fact in India several Airlines like Indigo aasa spice jet they all announced that some of their online services will be temporarily unavailable in Mumbai and Delhi airports in fact most of the airlines have taken to X to share the update with Flyers major US carriers including American Airlines Delta Airlines and United Airlines issued ground stops on Friday morning citing communication issues news outlets in Australia in fact also reported that Airlines telecommunication providers most of the banks and media broadcasters were also disrupted as they lost access to computer systems in fact some banks in New Zealand said that they were completely offline as per the BBC UK Pharmacy Services were also disrupted social media users posted pictures showing how their screen stuck on the recovery page displaying the message it looks like window didn't load correctly now if you'd like to restart and try again choose restart my PC below that was the message that was coming across when users were trying to uh use their systems Microsoft in fact in statement has said that it was taking mitigation actions after service issues were reported in fact in a post on X the company has said and I quote that our services are still seeing continuous improvements while we continue to take mitigation actions now how to really fix Windows Blue SC uh screen error first of all try shutting down your PC remove the new hardware and attempt to restart if restarting does POS a difficulty you can initiate your PC in safe mode for detailed steps one can refer to the instructions on starting your PC in a safe mode in Windows utilize the blue screen troubleshooter that is available in the get help app open the get help app in Windows and then type troubleshoot bsod error which is the blue screen of death error in the search bar of the get help app and then follow the step-by-step instructions provided in the get help app all right but when we talk about the global outage uh the Maximum Impact in fact has been been born by the aviation sector because remember Airlines across the globe whether it is the United States Asia in India itself and also looking at North America we've seen how um International to domestic flights have come to a grinding halt Hyderabad New Delhi and Mumbai had seen cancellation of flights and the latest we learning is that the coachin international airport has also cancelled flights we're learning in fact that eight flights have been cancelled at the coachin international airport they were initially delayed and soon after they have been cancelled so coochi again joins the list of all those airports uh after we told you that Hyderabad New Delhi and Mumbai uh airports were the ones to have cancelled domestic and international flights now coach is also one of those airports is what we are learning on that note let's also play you all those reactions that have been coming in of the passengers remember there's been a be line at various international airports not just in India but Europe the United States um in fact far east as well we are learning all the way to Australia where passengers have been completely stranded let's also get you of what the Situation's like on round zero what exactly has happened for how long have you been at the airport um so far we've been in the airport for about two hours since they started telling us about the it outage um they' grounded the flights initially and were holding us at the gate um but at this point they've had us deplane off of the plane and we are now waiting inside of the uh airport at LAX um they do not have an estimated time on when they're going to have it back up they just told us that if they will cancel the flight they'll let us know over the intercom and they'll tell us where to get our baggage uh at this time not many updates have been given to us so so far you have no idea whether your flight's going to be cancelled or whether it's going to be rescheduled or anything to that extent no they haven't been clear at all really they I think just just about everyone is as confused as each other right now if I may ask you John what airline were you flying if there's been any communication from them or from uh the FAA from the airport authorities there um no there's been no communication from the airport authorities but from the uh the airline themselves we were flying United uh they have been sending us updates via the app and via the crew members uh they provided us with an update letting us know that they don't know when they're going to be able to take off and that's when they had us deep landed I I can see that you've turned your camera around for us and thank you so much for that you're showing us what those screens really are uh going on to say that really shows that uh you know it's Microsoft all across that seem to have an impact even computers don't seem to seem to be working there no it's multiple computers multiple screens uh even the desk agents are saying that their monitors behind their desks are also showing the same screens for most of them uh it seems like it's it's pretty much Hit or Miss whether a computer got hit or not so but there's been no update right so all of that is still uh is still being decided in terms of authorities have you seen reinforcements sort of being brought into the airport perhaps looking into what exactly has happened or is it just passengers and crew around no it's just passengers and crew uh it doesn't seem like there's been any increased uh Authority members around or anything nothing's out of hand or hectic here it just seems like people are a little upset that their flights are being delayed and that they have to get off plane if they were already on there so I could understand it what we're given to understand samine that you've been stuck there for a while you are traveling to India if I'm not mistaken how long has it been since you've been at the airport uh I came here at the airport around 9:30 a.m. in the morning and uh we were uh just uh waiting in the queue for like 2 hours and they told us it's because of the outage that they cannot let us like the systems were down we could not check in and there were there was a huge Queue at the airport but uh fortunately now like after 2 and a half hours they are letting us go now so hopefully I can catch my flight but we my flight is already delayed by 2 hours now so the systems are back on track is that what you're saying or have they manually checked you in and given you a manual boarding pass they already doing the manual checkin right now it's not the systems are still like it's not working now okay so the systems are still down there are there must be many other passengers like you sine that are that have been stranded for hours together at the airport a huge uh few at the airport but because I came in early at the airport so I could uh you know get the early check in here but there are still like passenger which are still stuck at the airport soan if I could just make a request if you could uh turn your camera or your phone camera around and just show us what the scenes really look like at the Dubai airport we would just want to get a sense of how many people are actually stranded at the airport without any answers has uh the airline uh or anybody from the airport Authority giving you any information uh no we don't have any information right now we already told that there's a global system outage so because of that the servers are down and uh as you can see like people are still you know just just having like sitting down here and I've already checked in so the main queue is outside at the like the check in counter but here you can see like lot of people they have already missed some of the people have missed the flight is in fact plaguing the entire globe and this is one that's spanning across sectors from Aviation to banking even broadcasting all of the entire world has been brought to a screeching Hall that is in fact how everybody woke up to on Friday morning but having said that as far as India is concerned there's already been a cancellation of flights in Mumbai New Delhi even Hyderabad and that is why in fact the it Minister Ashwini vnav has also gone on record to say that uh the it uh Ministry is very much in touch with Microsoft and its associates and that they are trying to rectify the entire problem they're also trying to get to know what has caused this entire Global outage but remember it's not just India but much of Europe even the United States and all of Asia which is bearing the uh the brunt of this that also includes the London Stock Exchange on that note let's also bring you a report in terms of what has really led to this Microsoft Windows outage and what are the other services also of Microsoft that are bearing the bront of this entire outage we will be deep diving into this but first up let's bring you a report the Microsoft outage has caused massive effects across airports in India and Hyderabad there's no such exception in fact behind me on this white board are the list of flights that have been canceled 23 in total and these are the flights that were going to major cities like Bangalore indor tirupati jaur vishakapatnam and coochin as well what is also important to point out that while the airport authorities have tried their best to ensure those who have their flights here are guided through a smooth check-in process even though manual boarding passes are being ensured and given to them there are also particular cases that have come to light where passengers who are set to fly on these one of these flights have not been given any prior information I'm being joined by a group of working professionals who were on their way to aabad uh if that's not wrong if that if I'm right uh tell me were you given any prior information what kind of troubles did you face uh no we haven't uh got any prior information uh I was supposed to board the 550 flight to Amad and uh I didn't get any information till now and there was no prior information on the flight being cancelled and I came here and now I realize that the flight flight is cancelled and uh this is important for me because I I was supposed to report uh to my head office tomorrow and now I don't know what I'm going to do because I don't have an option to go to the place in time what is the outside sense that you're getting at this moment about this uh outage no what I'm getting uh is uh really from the same sources that you are getting and people like you are putting out out I'm getting it from the public domain that this is certainly something that is very unprecedented that is global and that is impacting businesses big and small uh across a spectrum because Microsoft and Microsoft applications is now used by from a school student to all the way to a large Enterprise and a large Airline and a large corporation so that entire Spectrum of people Enterprises uh organizations that use Microsoft have all been impacted now what has caused it uh like I was explaining to somebody it uh usually when you hear of an unprecedented outage and this is certainly unprecedented I've never seen something like this in my life in the last 30 years that I've been in Tech your assessment uh should uh uh Indians be worried at this moment or we should we wait for No my my advice and I say this as an individual I'm not as in as a politician or a public servant is not to panic panic will do us no good uh there's no point getting angry or uh you know getting steamed up about this this is it is what it is it has happened it is a complex underlying application that has suffered some sort of a uh technical outage what is the cause for the outage they know best they are a very very good company this is not a small company this is not a fly by night company this is a company of global repute OPC Ministry of civil aviation all right so the big talk right now is that all the Microsoft uh systems are currently experiencing the blue screen of death error many are wondering what is that that is causing all the systems to in fact uh cause a shutdown and reboot some have not even in fact been rebooting at all uh but my colleague avantika Singh breaks down for you what is this Microsoft Global outage that the world is currently experiencing bringing all those sectors to a screeching halt listen in so let's just tell you what exactly has happened important Services across the Globe coming to a grinding halt major airlines Banks media Outlets coming to a sudden halt because of uh this outage that has caused Panic worldwide the outage has adversely affected operations across every important sector what exactly happened well millions of Windows users across the globe are experiencing the blue screen of death bsod error which is causing systems to suddenly shut down or restart Microsoft in fact in a message has said that the error is being caused due to a recent crowd strike update which is a bug that has impacted several companies Banks government offices across the globe so what is blue screen of death blue screen of death errors also known as black screen errors or seop code errors can occur when a critical issue forces Windows to unexpectedly shut down or restart in fact you may just encounter a message stating Windows has been shut down to prevent damage to your computer or a similar notification these errors can stem from Hardware or software problems Microsoft is investigating all of these issues with its cloud services in central us region which has disrupted Services worldwide in fact in India several Airlines like Indigo aasa spice jet they all announced that some of their online services will be temporarily unavailable in Mumbai and Delhi airports in fact most of the airlines have taken to X to share the update with Flyers major US carriers including American Airlines Delta Airlines and United Airlines issued ground stops on Friday morning citing communication issues news outlets in Australia in fact also reported that Airlines telecommunication provid ERS most of the banks and media broadcasters were also disrupted as they lost access to computer systems in fact some banks and New Zealand said that they were completely offline as per the BBC UK Pharmacy Services were also disrupted social media users posted pictur showing how their screen stuck on the recovery page displaying the message it looks like window didn't load correctly now if you'd like to restart and try again choose restart my PC below that was the message that was coming across when users were trying to uh use their systems Microsoft in fact in a statement has said that it was taking mitigation actions after service issues were reported in fact in a post on X the company has said and I quote that our services are still seeing continuous improvements while we continue to take mitigation actions now how to really fix Windows Blue SC uh screen error first of all try shutting down your PC remove the new hardware and attempt to restart if restarting does pose a difficulty you can initiate your PC in safe mode for detailed steps one can refer to the instructions on starting your PC in a safe mode in Windows utilize the blue screen troubleshooter that is available in the get help app open the get help app in Windows and then type troubleshoot bsod error which is the blue screen off death error in the search bar of the geel app and then follow the step-by-step instructions provided in the get help app all right but when we talk about the global outage uh the Maximum Impact in fact has been borne by the aviation sector because remember Airlines across the globe whether it is the United States Asia in India itself and also looking at North America we've seen how um International to domestic flights have come to a grinding halt Hyderabad New Delhi and Mumbai had seen cancellation of flights and the latest we learning is that the coachin international airport has also cancelled flights we're learning in fact that eight flights have been cancelled at the coachin International Airport they were initially delayed and soon after they have been cancelled so COI again joins the list of all those airports uh after we told you that Hyderabad New Delhi and Mumbai uh airports were the ones to have cancelled domestic and international flights now Ki is also one of those airports is what we are learning on that note let's also play you all those reactions that have been coming in of the passengers remember there's been a be line at various international airports not just in India but Europe the United States um in fact far east as well we are learning all the way to Australia where passengers have been completely stranded let's also get you uh of what the Situation's like on round zero what exactly has happened for how long have you been at the airport um so far we've been in the airport for about two hours since they started telling us about the it outage um they grounded the flights initially and were holding us at the gate um but at this point they've had us deplane off of the plane and we are now waiting inside of the uh airport at LAX um they do not have an estimated time on when they're going to have it back up they just told us that if they will cancel the flight they'll let us know over the intercom and they'll tell us where to get our baggage uh at this time not many updates have been given to us so so far you have no idea whether your flight's going to be cancelled or whether it's going to be rescheduled or anything to that extent no they haven't been clear at all really they I think just just about everyone is as confused as each other right now uh if I may ask you John what airline were you flying if there's been any communication from them or from uh the FAA from the airport authorities there um no there's been no communication from the airport authorities but from the uh the airline themselves we were flying United uh they have been sending us updates via the app and via the crew members uh they provided us with an update letting us know that they don't know when they're going to be able to take off and that's when they had us deep laned I I can see that you've turned your camera around for us and thank you so much for that you're showing us what those screens really are uh going on to say that really shows that uh you know it's Microsoft all across that seem to have an impact even computers don't seem seem to be working there no it's multiple computers multiple screens uh even the desk agents are saying that their monitors behind their desks are also showing the same screens for most of them uh it seems like it's it's pretty much Hit or Miss whether a computer got hit or not so but so there's been no update right so all of that is still uh is still being decided in terms of authorities have you seen reinforcements sort of being brought into the airport perhaps looking into what exactly has happened or is it just passengers and crew around no it's just passengers and crew uh it doesn't seem like there's been any increased uh Authority members around or anything nothing's out of hand or hectic here it just seems like people are a little upset that their flights are being delayed and that they have to get off the plane if they were already on there so I could understand it what we're given to understand San that you've been stuck there for a while you are traveling to India if I'm not mistaken how long has it been since you've been at the airport uh I came here at the airport around 9:30 a.m. in the morning and uh we were uh just uh waiting in the queue for like two hours and they told us it's because of the outage that they cannot let us like the systems were down we could not check in and there were there was a huge Queue at the airport but uh fortunately now like after two and a half hours they are letting us go now so hopefully I can catch my flight but we my flight is already delayed by 2 hours now so the systems are back on track is that what you're saying or have they manually checked you in and given you a manual boarding pass they already doing the manual checkin right now it's not the systems are still like it's not working now okay so the systems are still down there are there must be many other passengers like you soine that are that have been stranded for hours together at the airport there a huge uh H at the airport but because I came in early at the airport so I could uh you know get the early check in here but there are still like passenger which are still stuck at the airport soan if I could just make a request if you could uh turn your camera or your phone camera around and just show us what the scenes really look like at the Dubai airport we would just want to get a sense of how many people are actually stranded at the airport without any answers has uh the airline or anybody from the airport Authority giving you any information uh no we don't have any information right now we were already told that there's a global system outage so because of that the servers are down and uh as you can see like people are still you know just just having like sitting down here and I've already checked in so the main queue is outside at the like the checkin counter but here you can see like lot of people they have already missed some of the people have missed the flight is in fact plaguing the entire globe and this is one that's spanning across sectors from Aviation to banking even broadcasting all of the entire world has been brought to a screeching Hall that is in fact how everybody woke up to on Friday morning but having said that as far as India is concerned there's already been a cancellation of flights in Mumbai New Delhi even Hyderabad and that is why in fact the it Minister Ashwin VN has also gone on record to say that uh the it uh Ministry is very much in touch with Microsoft and its associates and that they are trying to rectify the entire problem they're also trying to get to know what has caused this entire Global outage but remember it's not just India but much of Europe even the United States and all of Asia which is bearing the uh the brunt of this that also includes the London Stock Exchange on that that note let's also bring you a report in terms of what has really led to this Microsoft Windows outage and what are the other services also of Microsoft that are bearing the brunt of this entire outage we will be deep diving into this but first up let's bring you a report the Microsoft outage has caused massive effects across airports in India and Hyderabad there's no such exception in fact behind me on this whiteboard are the list of flights that have been cancelled 23 in total and these are the flights that were going to major cities like Bangalore indor tirupati jaur vishakapatnam and coochin as well what is also important to point out that while the airport authorities have tried their best to ensure those who have their flights here are guided through a smooth check-in process even though manual boarding passes are being ured and given to them there are also particular cases that have come to light where passengers who are set to fly on these one of these flights have not been given any prior information I'm being joined by a group of working professionals who were on their way to aabad uh if that's not wrong if that if I'm right uh tell me why you given any prior information what kind of troubles did you face uh no we haven't uh got any prior information uh I was supposed to bought the 550 flight to Amad and uh I didn't get any information till now and there was was no prior information on the flight being cancelled and I came here and now I realize that the flight flight is canceled and uh this is important for me because I I was supposed to report uh to my head office tomorrow and now I don't know what I'm going to do because I don't have an option to go to the place in time what is the outside sense that you're getting at this moment about this uh outage no what I'm getting uh is uh really from the same sources that you are getting and people like you are putting out I'm getting it from the public domain that this is certainly something that is very unprecedented that is global and that is impacting businesses big and small uh across a spectrum because Microsoft and Microsoft applications is now used by from a school student to all the way to a large Enterprise and a large Airline and a large corporation so that entire spectrum of people Enterprises uh organizations that use Microsoft have all been impacted now what has caused it uh like I was explaining to somebody it uh usually when you hear of an unprecedented outage and this is certainly unprecedented I've never seen something like this in my life in the last 30 years that I've been in Tech your assessment uh should uh uh Indians be worried at this moment or we should we wait for no my advice and I say this as an individual I'm not as as a politician or a public servant is not to panic panic will do us no good uh there's no point getting angry or uh you know getting steamed up about this this is it is what it is it has happened it is a complex underlying application that has suffered some sort of a uh technical outage what is the cause for the outage they know best they are a very very good company this is not a small company this is not a fly by night company this is a company of global repute Microsoft cloud services down Ministry of civil aviation all right so the big talk right now is that all the Microsoft uh systems are currently experiencing the blue screen of death error many are wondering what is that that is causing all the systems to in fact uh cause a shutdown and reboot some have not even in fact been rebooting at all uh but my colleague avantika Singh breaks down for you what is this Microsoft Global outage that the world is currently experiencing bringing all those sectors to a screeching halt listen in so let's just tell you what exactly has happened important Services across the Globe coming to a grinding halt major airlin lines Banks media Outlets coming to a sudden halt because of uh this outage that has caused Panic worldwide the outage has adversely affected operations across every important sector what exactly happened when millions of Windows users across the globe are experiencing the blue screen of death bsod error which is causing systems to suddenly shut down or restart Microsoft in fact in a message has said that the error is being caused due to a recent crowd strike update which is a bug that has has impacted several companies Banks government offices across the globe so what is blue screen of death blue screen of death errors also known as black screen errors or seop code errors can occur when a critical issue forces Windows to unexpectedly shut down or restart in fact you may just encounter a message stating Windows has been shut down to prevent damage to your computer or a similar notification these errors can stem from Hardware or software problems Microsoft is investigating all of these issues with its cloud services in central us region which has disrupted Services worldwide in fact in India several Airlines like Indigo aasa spice jet they all announced that some of their online services will be temporarily unavailable in Mumbai and Delhi airports in fact most of the airlines have taken to X to share the update with Flyers major US carriers including American Airlines Delta Airlines and United Airlines issued ground stops on Friday morning citing communication issues news outlets in Australia in fact also reported that Airlines telecommunication providers most of the banks and media broadcasters were also disrupted as they lost access to computer systems in fact some banks in New Zealand said that they were completely offline as per the BBC UK Pharmacy Services were also disrupted social media users posted pictures showing how their screen stuck on the recovery page displaying the message it looks like window didn't load correctly now if you'd like to restart and try again choose restart my PC below that was the message that was coming across when users were trying to uh use their systems Microsoft in fact in a statement has said that it was taking mitigation actions after service issues were reported in fact in a post on X the company has said and I quote that our services are still seeing continuous improvements while we continue to take mitigation actions now how to really fix Windows blue scar uh screen error first of all try shutting down your PC remove the new hardware and attempt to restart if restarting does was a difficulty you can initiate your PC in safe mode for detailed steps one can refer to the instructions on starting your PC in a safe mode in Windows utilize the blue screen troubleshooter that is available in the gethelp app open the get help app in Windows and then type troubleshoot bsod error which is the blue screen of death error in the search bar of the get help app and then follow the step-by-step instructions provided in the get help app all right but when we talk about the global outage uh the Maximum Impact in fact has been borne by the aviation sector because remember Airlines across the globe whether it is the United States Asia in India itself and also looking at North America we've seen how um International to domestic flights have come to a grinding halt Hyderabad New Delhi and Mumbai had seen cancellation of flights and the latest we learning is that the coachin international airport has also cancelled flights we're learning in fact that eight flights have been cancelled at the coochin International Airport they were initially delayed and soon after they have been cancelled so coochi again joins the list of all those airports uh after we told you that Hyderabad New Delhi and Mumbai uh airports were the ones to have cancelled domestic and international flights now kach is also one of those airports is what we are learning on that note let's also play you all those reactions that have been coming in of the passengers remember there's been a be line at various international airports not just in India but Europe the United States um in fact far east as well we are learning all the way to Australia where passengers have been completely stranded let's also get you of what the Situation's like on round zero what exactly has happened for how long have you been at the airport um so far we've been in the airport for about two hours since they started telling us about the it outage um they' grounded the flights initially and were holding us at the gate um but at this point they've had us D Plane off of the plane and we are now waiting inside of the uh airport at LAX um they do not have an estimated time on when they're going to have it back up they just told us that if they will cancel flight they'll let us know over the intercom and they'll tell us where to get our baggage uh at this time not many updates have been given to us so so far you have no idea whether your flight's going to be cancelled or whether it's going to be rescheduled or anything to that extent no they haven't been clear at all really they I think just just about everyone is as confused as each other right now if I may ask you John what Aline were you flying if there's been any communication from them or from uh the FAA from the airport authorities there um no there's been no communication from the airport authorities but from the uh the airline themselves we were flying United uh they have been sending us updates via the app and via the crew members uh they provided us with an update letting us know that they don't know when they're going to be able to take off and that's when they had us deep LED I I can see that you've turned your camera around for us and thank you so much for that you're showing us what those screens really are uh going on to say that really shows that uh you know it's Microsoft all across that seem to have an impact even computers don't seem seem to be working there no it's multiple computers multiple screens uh even the desk agents are saying that their monitors behind their desks are also showing the same screens for most of them uh it seems like it's it's pretty much Hit or Miss whether a computer got hit or not so but there's been no St right so all of that is still uh is still being decided uh in terms of authorities have you seen reinforcements sort of being brought into the airport perhaps looking into what exactly has happened or is it just passengers and crew around no it's just passengers and crew uh it doesn't seem like there's been any increased uh Authority members around or anything nothing's out of hand or hectic here it just seems like people are a little upset that their flights are being delayed and that they have to get off the plane if they were already on there so I could understand it what we're given to understand San that you've been stuck there for a while you are traveling to India if I'm not mistaken how long has it been since you've been at the airport uh I came here at the airport around 9:30 a.m. in the morning and uh we were just uh waiting in the queue for like 2 hours and they told us it's because of the outage that they cannot let us like the systems were down we could not check in and there were there was a a huge Queue at the airport but uh fortunately now like after 2 and a half hours they are letting us go now so hopefully I can catch my flight but we my flight is already delayed by 2 hours now so the systems are back on track is that what you're saying or have they manually checked you in and given you a manual boarding pass they're already doing the manual check in right now it's not the systems are still like it's not